Knowledge Management in Higher Education: A Case Study in a Large Modern UK University

2007 ◽  
pp. 371-382
Author(s):  
Anne Slater ◽  
Robert Moreton
Keyword(s):  
Higher Education ◽  
Knowledge Management

scholarly journals MAPPING KNOWLEDGE MANAGEMENT DALAM MENINGKATKAN KAPABILITAS PERGURUAN TINGGI

2020 ◽  
Vol 4 (2) ◽  
pp. 1-13
Author(s):  
Farid Fauzi
Keyword(s):  
Higher Education ◽  
Public Policy ◽  
Knowledge Management ◽  
Human Resources ◽  
Methodological Approach ◽  
Management Process ◽  
Good Information ◽  
Inhibiting Factors

This study aims to analyze the mapping of several supporting and inhibiting factors of knowledge management process in increasing the higher education capabilities of STAIN Gajah Putih. This study used case study as methodological approach by collecting data with interviews, observation, and documentation. The objects of this study are lecturer, staf and students. The result showed that; 1) The formation of a culture of knowledge sharing; 2) Facilities and infrastructure in supporting the process of knowledge management; 3) Public policy in using knowledge. In establishing capabilities based on the knowledge management process, STAIN Gajah Putih has fixed these deficiencies in terms of the knowledge management process by establishing good information validation, analyzing the needs of knowledge management process, and developing brainware through increasing the quantity and quality of human resources in the field of information technology.

scholarly journals The Impact of Knowledge Management Processes on the Quality of Higher Education from the Perspective of University Professors: A Case Study of the Professors of the Faculty of Economic and Commercial and Administrative Sciences, University of Biskra – Al

2020 ◽  
Vol 13 (44) ◽  
pp. 28-54
Author(s):  
أ. جمعة خير الدين ◽  
أ. أحلام دريدي ◽  
أ. صبرينة خليل
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
University Professors ◽  
Quality Of Higher Education ◽  
Management Processes ◽  
The University ◽  
The Impact ◽  
Knowledge Management Processes

This study aimed to identify the impact of knowledge management processes on the quality of higher education from the viewpoint of university professors at the Faculty of Economic,Commercial and Administrative Sciences at the University of Muhammad Khaydar Biskra. To achieve this objective, the descriptive analytical and case study method was used. Thestudy population was 195 professors, 109 of whom were selected as a sample of the study. To collect data from the study sample, a questionnaire was used. 195 questionnaires weredistributed to the study sample, but 72 questionnaires were returned at a rate of return (66.05%). Then the hypotheses were tested based on a set of research methods, using theSPSS software. Major findings of the study indicated a statistically significant effect of knowledge management processes with their dimensions (quality of scientific research,quality of student services and graduates, quality of curricula and study programs) on the quality of higher education among professors of the Faculty of Economic, commercial andadministrative sciences at the University of Biskra. The study concluded with a set of recommendations, including the adopting knowledge management processes approach todevelop and improve the quality of higher education institutions, utilizing and activating professors' roles, knowledge, ideas and expertise.Keywords: knowledge management, knowledge management processes, higher education quality, university professors, University of Biskra.

scholarly journals On Work Relevance of Adult Education: A Case Study Narrative

2020 ◽  
Vol 18 (2) ◽  
Author(s):  
Tone Vold ◽  
Hanne Haave ◽  
Aristidis Kaloudis
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Formal Education ◽  
Educational Activity ◽  
Work Place ◽  
High Turnover ◽  
Study Program ◽  
New Employees ◽  
The Individual

There is an increased focus on relevance of higher education. Mostly it is about enhanced job opportunities or job advancements for the individual. However, relevance of higher education may also be towards solving important issues or problems at a workplace. There are some necessary preconditions as to how an educational activity becomes relevant. Firstly, the student must be capable to discover how generic knowledge and acquired skills may or may not apply to concrete situations at work. This requires experience, understanding of the norms and culture of the organisation and a certain form of practical intelligence. Secondly, the conditions at work place must be conducive to innovation and change in various ways. In this article, we present a case study where employee turnover and lack of effective training routines were a major efficiency constraint in a Norwegian firm. With constant competition, changes in markets and other factors that influence the sustainability of an organization, cutting costs, such as high turnover and the time from being newcomer to being fully operative in the job. The responsible for training activities in the firm realized that additional formal education at the higher education level was needed, and he decided to enrol in a Knowledge Management study program at The Inland Norway University of Applied Sciences in order to learn how he could improve knowledge management and learning processes of new employees at his workplace. The case study ultimately demonstrates how crucial the interplay between content and form of education on one hand and specific conditions facilitating changes and improvements at work on the other is for the relevance in formal higher education narrative.

scholarly journals The application of a Business Intelligence tool for strategic planning in a higher education institution: a case study of the University of the Witwatersrand

2011 ◽  
Vol 7 (1) ◽  
Author(s):  
Vincent Nyalungu
Keyword(s):  
Higher Education ◽  
Decision Making ◽  
Knowledge Management ◽  
Data Warehouse ◽  
Business Intelligence ◽  
Strategic Decision ◽  
Strategic Decision Making ◽  
Technology Knowledge ◽  
The University

This article presents a discussion on the importance of business intelligence (BI) and the role that a specific BI tool, Business Intelligence Enterprise Edition, plays in the strategic decision-making processes in an organisation. The University of the Witwatersrand, often referred to as Wits, was used as a case study. The main objective of a business intelligence tool is to improve the quality and timeliness of the input of data to the organisational decision-making process. The quality of the data, which is an organisational asset, is therefore of the utmost importance. Approaches for the identification of business intelligence from corporate information and knowledge management were also assessed. A questionnaire was administered among key informants within the university in order to address some of the pertinent issues at higher education institutions. In addition, the role of a data warehouse within the business intelligence framework was presented. The paper itself covers a wide range of disciplines from information technology, knowledge management to decision sciences. The article also presents a proposed framework to be used in line with the best practices in the implementation of business intelligence solutions.Keywords: Business Intelligence (BI), Business Intelligence Enterprise Edition (BIEE), Data Warehouse, Strategic Decision Making, Strategic Planning, Higher Education Institutions and Knowledge Management.Disciplines: Information Technology, Knowledge Management, Management Sciences, Decision Sciences & Management

scholarly journals Relevance of Adult Higher Education on Knowledge Management in the Healthcare Sector

2020 ◽  
Vol 18 (3) ◽  
Author(s):  
Tone Vold ◽  
Hanne M. Haave
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Management Practices ◽  
Health Sector ◽  
Healthcare Management ◽  
Individual Characteristics ◽  
Healthcare Sector ◽  
Public Healthcare ◽  
Adult Higher Education

Organizations, including the healthcare sector, are subject to changes in market, technology and regulations. This requires enhanced and different types of knowledge, and has led to an increased demand for adult higher education. However, the competencies required need to be met by the providers of higher education. This article presents a qualitative case study investigating the work relevance of an adult education study bachelor programme for middle managers of the public health sector in Norway. The paper explores how the education has shaped the interplay between the student/practitioner and his/her surroundings. The data in the study have been collected using in‑depth interviews. The case study showcases the potential impacts of higher education within public healthcare management in the workplace, also highlighting the factors that are predominant regarding the application and dissemination of formal knowledge in the workplace. The primary findings of this study are that there is an interplay between the form and content of the education, personal capabilities and individual characteristics of the student (employee/health manager), as well as an organizational maturity pertaining to knowledge‑management and the exposure to organizational innovation in the broader healthcare system. The case study contributes to the field of knowledge management issues by showing how a study programme can support the development of knowledge management practices in an organization, through focusing on the relevance pronounced through the management practices.

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