Perceived Usability, Attractiveness and Intuitiveness of Responsive Mobile Tourism Websites: A User Experience Study

2014 ◽  
pp. 593-606 ◽  
Author(s):  
Aleksander Groth ◽  
Daniel Haslwanter
Keyword(s):  
User Experience ◽  
Perceived Usability ◽  
Tourism Websites

Effects of Studying Tasks Compatibility with Tablets on Their Acceptance

2016 ◽  
pp. 338-361 ◽  
Author(s):  
Franck Amadieu ◽  
Charly Pecoste ◽  
Claudette Mariné ◽  
Cécile van de Leemput ◽  
Colin Lescarret
Keyword(s):  
Technology Acceptance ◽  
Mobile Devices ◽  
Technology Acceptance Model ◽  
User Experience ◽  
Reading Task ◽  
Before And After ◽  
Perceived Usability ◽  
Acceptance Model ◽  
Task Oriented ◽  
Writing Task

This chapter addresses the issue of tablets acceptance for studying. An experiment was carried out to test the effects of specific studying tasks experienced by students with no previous experiences with tablets on the perceived usability and usefulness of tablets. Students had to perform a high-compatible task (i.e. navigation/reading task) and a low-compatible task (i.e. writing task) for tablets. Subjective measures of usability, usefulness and use intention were designed to be more specific to the type of task than the classical measures used in the Technology Acceptance Model approach (Davis, 1989). Participants rated their answers before and after performing the tasks with a tablet. The results showed that the perceived usability and usefulness of tablets increased after the high-compatible task while their decreased with the low-compatible task. The findings stressed the need to consider the real user experience and to use more task-oriented measures to investigate the acceptance of mobile devices for studying.

Effects of Studying Tasks Compatibility with Tablets on Their Acceptance

2020 ◽  
pp. 697-720
Author(s):  
Franck Amadieu ◽  
Charly Pecoste ◽  
Claudette Mariné ◽  
Cécile van de Leemput ◽  
Colin Lescarret
Keyword(s):  
Technology Acceptance ◽  
Mobile Devices ◽  
Technology Acceptance Model ◽  
User Experience ◽  
Reading Task ◽  
Before And After ◽  
Perceived Usability ◽  
Acceptance Model ◽  
Task Oriented ◽  
Writing Task

This chapter addresses the issue of tablets acceptance for studying. An experiment was carried out to test the effects of specific studying tasks experienced by students with no previous experiences with tablets on the perceived usability and usefulness of tablets. Students had to perform a high-compatible task (i.e. navigation/reading task) and a low-compatible task (i.e. writing task) for tablets. Subjective measures of usability, usefulness and use intention were designed to be more specific to the type of task than the classical measures used in the Technology Acceptance Model approach (Davis, 1989). Participants rated their answers before and after performing the tasks with a tablet. The results showed that the perceived usability and usefulness of tablets increased after the high-compatible task while their decreased with the low-compatible task. The findings stressed the need to consider the real user experience and to use more task-oriented measures to investigate the acceptance of mobile devices for studying.

Measuring User Experience With 3, 5, 7, or 11 Points: Does It Matter?

2019 ◽  
pp. 001872081988131
Author(s):  
James R. Lewis
Keyword(s):  
User Experience ◽  
Web Site ◽  
Response Options ◽  
Standard Version ◽  
System Usability Scale ◽  
Significant Difference ◽  
System Usability ◽  
Growing Body ◽  
Perceived Usability ◽  
Form Variant

Objective: To assess versions of the shorter form variant of Usability Metric for User Experience (UMUX-LITE) questionnaire differing in the number of response options for the items (3, 5, 7, and 11). Background: The UMUX-LITE is an efficient (two-item) standardized questionnaire that measures perceived usability. A growing body of evidence shows it closely corresponds to one of the most widely used standardized usability questionnaires, the System Usability Scale (SUS), with regard to both correlation and magnitude of concurrently collected means. Although the “standard” version of the UMUX-LITE uses items with seven response options, there is some variance in practice. Method: Members of a corporate user experience panel ( n = 242) completed surveys rating a recent Web site experience with the SUS and UMUX-LITE, also providing ratings of overall experience and likelihood-to-recommend. Results: Scale reliabilities were acceptable (coefficient α >.70) with the exception of UMUX-LITE with three response options. All UMUX-LITE correlations with SUS, overall experience, and likelihood-to-recommend were highly significant. For likelihood-to-recommend, there was a significant difference in the magnitude of correlations, with 11 response options higher than three. Although some statistically significant differences were observed in correspondence between SUS and UMUX-LITE scores, these did not seem to translate to practically significant differences. Conclusion: The number of UMUX-LITE response options does not matter much, especially in practice. Because the version with three response options showed some weakness with regard to reliability and correlation with likelihood-to-recommend, practitioners should avoid it. Application: Unless there is a strong reason to do otherwise, use the “standard” version with seven response options.

The Role of Haptic Feedback and Gamification in Virtual Museum Systems

2021 ◽  
Vol 14 (3) ◽  
pp. 1-14
Author(s):  
Silvia Ceccacci ◽  
Andrea Generosi ◽  
Alma Leopardi ◽  
Maura Mengoni ◽  
And Ferruccio Mandorli
Keyword(s):  
User Experience ◽  
Haptic Feedback ◽  
User Studies ◽  
Haptic Device ◽  
Haptic Interface ◽  
Virtual Museum ◽  
Omega 6 ◽  
3D Printed ◽  
Perceived Usability

This article reports the results of a research aimed to evaluate the ability of a haptic interface to improve the user experience (UX) with virtual museum systems. In particular, two user studies have been carried out to (1) compare the experience aroused during the manipulation of a 3D printed replica of an artifact with a pen-like stylus with that aroused during the interaction (visual and tactile) with a 3D rendering application using a haptic interface and PC monitor, and (2) compare the users’ perceived usability and UX among a traditional mouse-based desktop interface, haptic interface, and haptic gamified interface based on the SUS scale and the AttrakDiff2 questionnaire. A total of 65 people were involved. The considered haptic application is based on the haptic device Omega 6 produced by Force Dimension, and it is a permanent attraction of the Museo Archeologico Nazionale delle Marche. Results suggest that the proposed haptic interface is suitable for people who commonly use mouse-based computer interaction, but without previous experience with haptic systems, and provide some insights useful to better understand the role of haptic feedback and gamification in enhancing UX with virtual museums, and to guide the development of other similar applications in the future.

Tourism Search and Metasearch Engines for Online Booking

2017 ◽  
pp. 67-97
Author(s):  
Trinidad Domínguez ◽  
Noelia Araújo ◽  
Jose Antonio Fraiz ◽  
Elisa Alén
Keyword(s):  
Literature Review ◽  
Empirical Analysis ◽  
User Experience ◽  
Representative Sample ◽  
User Preferences ◽  
Competitive Advantages ◽  
Short Term ◽  
Tourism Websites ◽  
The Empirical Analysis

This chapter aims to analyze the different tourism search and metasearch engines for online booking based on supplier perspective (accommodation, flights, leisure and package deals) and taking into account the possible relations generated by the structure and content variables of web offers. A literature review is carried out to study user experience and provide greater in-depth knowledge which will, in turn, in addition to observation of online booking, trends, data, and profile and user preferences. With this information, the study establishes the main attributes of strucuture and offer content of webs focused on the user preferences. The empirical analysis is based on a representative sample of e-commerce of tourism websites, its main characteristics and possible correlations according to the structure and content of their offers. Based on this, the work identifies competitive advantages that will set the trends for the sector and future short-term strategies.

scholarly journals The Effect of Layout and Colour Temperature on the Perception of Tourism Websites for Mobile Devices

2020 ◽  
Vol 4 (1) ◽  
pp. 8
Author(s):  
Kiemute Oyibo ◽  
Julita Vassileva
Keyword(s):  
Mobile Devices ◽  
User Experience ◽  
Interface Design ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Design Elements ◽  
Colour Temperature ◽  
Ux Design ◽  
Perceived Enjoyment ◽  
Tourism Websites

In e-commerce, the user interface design of a website is critical to its success. However, there is limited research on how colour and layout design elements influence the perception of e-commerce websites for mobile devices. To bridge this gap, we conducted an empirical study to investigate, how the layout of information and colour temperature of an e-commerce tourism website for mobile device influence essential Technology Acceptance Model (TAM) user experience (UX) design attributes and intention to use the website. The results of our Partial Least Square Path Modelling (PLSPM) showed that both interface design elements significantly influence perceived aesthetics, perceived enjoyment, perceived usefulness and intention to use. Specifically, layout (list = 0 and grid = 1) positively influences perceived aesthetics and perceived enjoyment, while colour temperature negatively influences perceived usefulness and intention to use. The first finding suggests that in tourism website design for mobile devices, a grid layout of products and services provides a better hedonic user experience than a list layout. Moreover, the second finding suggests that cooler-temperature (blue and green) tourism websites are viewed by users as more useful than warmer-temperature (orange and red) tourism websites. We discuss the implications of these findings in the context of website UX design for mobile devices in the tourism domain.

scholarly journals The Interplay between Usability and Aesthetics: More Evidence for the “What Is Usable Is Beautiful” Notion

2014 ◽  
Vol 2014 ◽  
pp. 1-13 ◽  
Author(s):  
Kai-Christoph Hamborg ◽  
Julia Hülsmann ◽  
Kai Kaspar
Keyword(s):  
Mobile Phone ◽  
User Experience ◽  
Current Paper ◽  
Dependent Variables ◽  
Two Factors ◽  
Hedonic Experience ◽  
Perceived Usability

With respect to inconsistent findings on the interplay between usability and aesthetics, the current paper aimed to further examine the effect of these variables on perceived qualities of a mobile phone prototype. An experiment with four versions of the prototype varying on two factors, (1) usability (high versus low) and (2) aesthetics (high versus low), was conducted with perceived usability and perceived beauty, as well as hedonic experience and the system’s appeal as dependent variables. Participants of the experiment (N=88) were instructed to complete four typical tasks with the prototype before assessing its quality. Results showed that the mobile phone’s aesthetics does not affect its perceived usability, either directly or indirectly. Instead, results revealed an effect of usability on perceived beauty, which supports the “what is usable is beautiful” notion instead of “what is beautiful is usable.” Furthermore, effects of aesthetics and of usability on hedonic experience in terms of endowing identity and appeal were found, indicating that both instrumental (usability) and noninstrumental (beauty) qualities contribute to a positive user experience.

The effects of aesthetics and cognitive style on perceived usability

2006 ◽  
Author(s):  
Sara M. Conklin ◽  
Richard J. Koubek ◽  
James A. Thurman ◽  
Leah C. Newman
Keyword(s):  
Cognitive Style ◽  
Perceived Usability
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