scholarly journals Trust Building in Virtual Communities

2009 ◽  
pp. 393-400 ◽  
Author(s):  
István Mezgár
Keyword(s):  
Virtual Communities ◽  
Trust Building

Trust in Virtual Communities

2008 ◽  
pp. 2500-2504
Author(s):  
Eun G. Park
Keyword(s):  
Virtual Communities ◽  
Virtual Community ◽  
Integrated Approach ◽  
Future Research ◽  
Trust Building ◽  
Web Based ◽  
Trust Establishment ◽  
Cultural Aspects ◽  
Definition Of ◽  
Technical Solutions

Trust is one of the key factors that emerged as a significant concept in virtual communities. Trust is so complicated that it is hard to define in one standardized way. Trust issues have evolved into two major ways in the fields of virtual community and security. Among a huge literature concerning trust in virtual communities, a majority of literature addresses technical solutions on trust-building by providing new Web-based applications. They range from human users authorization, semantic Web, agent technologies and access control of network to W3C standardization for content trust and security. Some examples include AT&T’s Policymaker or IBM’s Trust Establishment Module (Blaze, Feigenbaum, & Lacy, 1996; Herzberg, 2000). Only a minority deals with understanding the concept of trust and sources of trust-building from social and cultural aspects. It appears to miss the essence of trust in virtual communities, although an integrated approach is needed for building trust in communication and the use of virtual communities. This article aims to present the definition of trust and relevant concepts for recognizing sources of trust-building in virtual communities. This article also presents future research implications for further development on trust and trust-building in virtual communities.

Trust in Virtual Communities

2011 ◽  
pp. 449-451
Author(s):  
Eun G. Park
Keyword(s):  
Virtual Communities ◽  
Virtual Community ◽  
Integrated Approach ◽  
Future Research ◽  
Trust Building ◽  
Web Based ◽  
Trust Establishment ◽  
Cultural Aspects ◽  
Definition Of ◽  
Technical Solutions

Trust is one of the key factors that emerged as a significant concept in virtual communities. Trust is so complicated that it is hard to define in one standardized way. Trust issues have evolved into two major ways in the fields of virtual community and security. Among a huge literature concerning trust in virtual communities, a majority of literature addresses technical solutions on trust-building by providing new Web-based applications. They range from human users authorization, semantic Web, agent technologies and access control of network to W3C standardization for content trust and security. Some examples include AT&T’s Policymaker or IBM’s Trust Establishment Module (Blaze, Feigenbaum, & Lacy, 1996; Herzberg, 2000). Only a minority deals with understanding the concept of trust and sources of trust-building from social and cultural aspects. It appears to miss the essence of trust in virtual communities, although an integrated approach is needed for building trust in communication and the use of virtual communities. This article aims to present the definition of trust and relevant concepts for recognizing sources of trust-building in virtual communities. This article also presents future research implications for further development on trust and trust-building in virtual communities.

Understanding Trust in Virtual Communities

2011 ◽  
pp. 1-26
Author(s):  
Qing Zou ◽  
Eun G. Park
Keyword(s):  
Everyday Life ◽  
Virtual Communities ◽  
Future Research ◽  
Trust Building ◽  
Research Directions ◽  
Technical Aspects ◽  
Different Types ◽  
Future Research Directions ◽  
Context Dependent

With people participating in various virtual communities in everyday life, trust building between participants is significant and indispensable in order to maintain communication in both traditional and virtual communities. In particular, virtual communities provide a platform or network through which members can communicate with faster and more simultaneous interactions in invisible ways. Since the importance of trust in virtual communities has been widely recognized, trust as a complex, multi-faceted, and context-dependent concept has been examined by many researchers in several disciplines. In this chapter, the authors aim to examine the definitions and characteristics of trust in the context of virtual communities and discuss terms relevant to the concept of trust. Different types of trust are investigated. Issues, challenges and future research directions revolving around trust are discussed. In examining the concept of trust, this chapter focuses on social rather than technical aspects of trust and trust building in virtual communities.

scholarly journals Towards Trust and Trust Building in a Selected Cloud Gaming Virtual Community

2014 ◽  
Vol 4 (2) ◽  
pp. 64-86 ◽  
Author(s):  
Yulin Yao ◽  
Victor Chang
Keyword(s):  
Virtual Communities ◽  
Virtual Community ◽  
Role Playing ◽  
Trust Building ◽  
Future Directions ◽  
P Values ◽  
Related Literature ◽  
Role Playing Game ◽  
One Way Anova

Trust is an increasingly important factor in the virtual communities (VCs), since trust between different members can determine the long-term collaboration. The authors approach is to examine on trust building on a Cloud gaming VC. They present the related literature and set four major hypotheses based on our literature review. Survey questions were designed based on our hypotheses and sent out to Chinese participants. They collected 100 valid sample size and presented the data demographics. The authors analyze their data which has p-values 0.05 and below for all categories of their four hypotheses. They use one-way ANOVA to compare the current and previous data and explain the interpretation of the analysis. Results show that there is a high extent of accuracy, consistency and support our four hypotheses. To support the case that online gaming is an aspect of emerging Cloud, the authors show examples about role-playing game, mission in the game, transferring trust to friendship and other games in demands. They discuss the limitation of this research and explain the future directions to improve on these aspects.

scholarly journals Exploring the Formation of Social Capital in a Malaysia Virtual Community

2013 ◽  
Vol 10 (1) ◽  
Author(s):  
Dr. Shafiz Affendi Mohd Yusof ◽  
Kamarul Faizal Hashim
Keyword(s):  
Social Capital ◽  
Virtual Communities ◽  
Virtual Community ◽  
Qualitative Approach ◽  
Community Context ◽  
Trust Building ◽  
Structured Interviews ◽  
Interpretive Analysis ◽  
Group Characteristics

The aim of this exploratory case study is to understand the formation of social capital within a Malaysian e-community context. A qualitative approach is employed to generate an in-depth understanding of the formation of social capital elements in the United Subang Group (USG) e-community. This community was selected because it is one of the most active virtual communities in Malaysia and among the first virtual communities developed there. We conducted semi-structured interviews and administered open-ended online questionnaires, with a total of 43 respondents. Through interpretive analysis, our findings affirm that while many of the classic features of social capital are present, such as group characteristics, norms, togetherness, sociability, connections, and volunteerism, trust building among virtual communities remains a challenge.

Trust and Trust Building of Virtual Communities in the Networked Age

2015 ◽  
pp. 300-328 ◽  
Author(s):  
Qing Zou ◽  
Eun G. Park
Keyword(s):  
Virtual Communities ◽  
Future Research ◽  
Trust Building ◽  
Research Directions ◽  
Future Research Directions ◽  
Context Dependent

This is the networked age, when people participate in various virtual communities through a platform or network of communities. Members of the communities communicate in faster and more simultaneous interactions in invisible ways. Since the importance of trust in virtual communities has been widely recognized, trust as a complex, multi-faceted, and context-dependent concept has been examined by many researchers in several disciplines. In this chapter, the authors aim to examine the definitions and characteristics of trust in the context of virtual communities and discuss terms relevant to the concept and types of trust. Relevant issues on trust and trust building in virtual communities are discussed, and future research directions are suggested for further study.

Influence of Cross-Cultural Competence on Trust Building for the U.S. Military

2011 ◽  
Author(s):  
Cecily E.E. Mccoy ◽  
Sandra C. Hughes ◽  
Gabriella Severe
Keyword(s):  
Cultural Competence ◽  
Cross Cultural ◽  
Trust Building ◽  
The U.S

Engaging Diaspora in Reconciliation Efforts in Sri Lanka: Lessons Learnt

2020 ◽  
Vol 17 (1) ◽  
pp. 7-16
Author(s):  
Amjad Mohamed-Saleem
Keyword(s):  
Sri Lanka ◽  
Cultural Capital ◽  
Trust Building ◽  
Social And Cultural Capital ◽  
Engagement Strategies ◽  
Post Conflict ◽  
Lessons Learnt ◽  
The World ◽  
Conflict Reconciliation ◽  
National Framework

With nearly three million Sri Lankans living overseas, across the world, there is a significant role that can be played by this constituency in post-conflict reconciliation.  This paper will highlight the lessons learnt from a process facilitated by International Alert (IA) and led by the author, working to engage proactively with the diaspora on post-conflict reconciliation in Sri Lanka.  The paper shows that for any sustainable impact, it is also critical that opportunities are provided to diaspora members representing the different communities of the country to interact and develop horizontal relations, whilst also ensuring positive vertical relations with the state. The foundation of such effective engagement strategies is trust-building. Instilling trust and gaining confidence involves the integration of the diaspora into the national framework for development and reconciliation. This will allow them to share their human, social and cultural capital, as well as to foster economic growth by bridging their countries of residence and origin.

The Challenge of Evaluating Virtual Communities of Practice: A Systematic Mapping Study

10.28945/4505 ◽  
2020 ◽  
Vol 15 ◽  
pp. 039-064
Author(s):  
Rogerio Ferreira da Silva ◽  
Itana Maria de Souza Gimenes ◽  
José Carlos Maldonado
Keyword(s):  
Communities Of Practice ◽  
Virtual Communities ◽  
Evaluation Process ◽  
Evaluation Methods ◽  
Systematic Mapping Study ◽  
Research Gaps ◽  
Systematic Mapping ◽  
Research Questions ◽  
Virtual Communities Of Practice ◽  
Selection Of

Aim/Purpose: This paper presents a study of Virtual Communities of Practice (VCoP) evaluation methods that aims to identify their current status and impact on knowledge sharing. The purposes of the study are as follows: (i) to identify trends and research gaps in VCoP evaluation methods; and, (ii) to assist researchers to position new research activities in this domain. Background: VCoP have become a popular knowledge sharing mechanism for both individuals and organizations. Their evaluation process is complex; however, it is recognized as an essential means to provide evidences of community effectiveness. Moreover, VCoP have introduced additional features to face to face Communities of Practice (CoP) that need to be taken into account in evaluation processes, such as geographical dispersion. The fact that VCoP rely on Information and Communication Technologies (ICT) to execute their practices as well as storing artifacts virtually makes more consistent data analysis possible; thus, the evaluation process can apply automatic data gathering and analysis. Methodology: A systematic mapping study, based on five research questions, was carried out in order to analyze existing studies about VCoP evaluation methods and frameworks. The mapping included searching five research databases resulting in the selection of 1,417 papers over which a formal analysis process was applied. This process led to the preliminary selection of 39 primary studies for complete reading. After reading them, we select 28 relevant primary studies from which data was extracted and synthesized to answer the proposed research questions. Contribution: The authors of the primary studies analyzed along this systematic mapping propose a set of methods and strategies for evaluating VCoP, such as frameworks, processes and maturity models. Our main contribution is the identification of some research gaps present in the body of studies, in order to stimulate projects that can improve VCoP evaluation methods and support its important role in social learning. Findings: The systematic mapping led to the conclusion that most of the approaches for VCoP evaluation do not consider the combination of data structured and unstructured metrics. In addition, there is a lack of guidelines to support community operators’ actions based on evaluation metrics.

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