An Analysis of the Use of Social Software and Its Impact on Organizational Processes

Author(s):  
Félix Pascual-Miguel ◽  
Julián Chaparro-Peláez ◽  
Ángel Hernández-García
2011 ◽  
Vol 2 (1) ◽  
pp. 49-60
Author(s):  
Félix Pascual-Miguel ◽  
Julián Chaparro-Peláez ◽  
Ángel Hernández-García

In this paper, the authors present results from a study on the usage rate of 2.0 tools and technologies among Spanish enterprises. The main objective of the study is to analyze, from the perceptions of executives, the influence of social software tools on a set of business processes. This analysis has been made using two graphic tools: the “2.0 Success Matrix” and the “Tool’s Footprint”. Both the review of literature and the empirical work have lead to important findings and conclusions.


Author(s):  
Gaia Moretti

The social organization, the “Enterprise 2.0” (McAfee, 2006) is literally the organization where social software and platforms are daily used. Technology is (or should be) considered as an enabling platform of learning and collaboration in several functional areas; the communication and marketing area can probably have more benefits from a social approach. How can company's members learn to work in this new context? With which results? Are social tools comprised and used in organizations today, or are they only new tools suspiciously looked at by the organization's members? This chapter is focused on the identification of the edges that usually obstruct the process of creating and developing a social organization, particularly on the cultural issues influencing the organizational processes.


Author(s):  
Félix Pascual- Miguel ◽  
Julián Chaparro- Peláez ◽  
Ángel Hernández- García

In this paper, the authors present results from a study on the usage rate of 2.0 tools and technologies among Spanish enterprises. The main objective of the study is to analyze, from the perceptions of executives, the influence of social software tools on a set of business processes. This analysis has been made using two graphic tools: the “2.0 Success Matrix” and the “Tool’s Footprint”. Both the review of literature and the empirical work have lead to important findings and conclusions.


2010 ◽  
pp. 100618101207066-5 ◽  
Author(s):  
John Sandars ◽  
Matthew Homer ◽  
Godfrey Pell ◽  
Tom Crocker

Organizational contradictions and process studies offer interwoven and complementary insights. Studies of dialectics, paradox, and dualities depict organizational contradictions that are oppositional as well as interrelated such that they persistently morph and shift over time. Studies of process often examine how contradictions fuel emergent, dynamic systems and stimulate novelty, adaptation, and transformation. Drawing from rich conversations at the Eighth International Symposium on Process Organization Studies, the contributors to this volume unpack these relationships in more depth. The chapters explore three main, connected themes through both conceptual and empirical studies, including (1) offering insight into how process theorizing advances understandings of organizational contradictions; (2) shedding light on how dialectics, paradoxes, and dualities fuel organizational processes that affect persistence and transformation; and (3) exploring the convergence and divergence of dialectics, paradox, and dualities lenses. Taken together, this book offers key insights in order to inform persistent, contradictory dynamics in organizations and organizational studies.


2021 ◽  
pp. 147737082110006
Author(s):  
Wim Hardyns ◽  
Thom Snaphaan ◽  
Sara Willems ◽  
Lieven J. R. Pauwels

This study examines the ecological reliability, convergent validity and ecological stability of neighbourhood (dis)organizational processes measured by means of two methods: inhabitant surveys and the so-called key informant analysis technique. Considering that ecological processes play a major role in many contemporary criminological theories and research, it is vital to take into account methodological challenges and to question the reliability, validity and stability of the measures reflecting these underlying processes. (Dis)organizational processes are predominantly measured by means of questionnaires surveying neighbourhood inhabitants. To yield ecologically reliable and valid measures this approach requires large numbers of respondents. In this study we analyse the relationships between ecological measures of neighbourhood processes based on surveys of inhabitants versus key informants. The findings suggest that key informants can provide reliable, valid and stable measures of (dis)organizational neighbourhood processes. Therefore, the key informant analysis technique is an essential complementary, or even substitutive, method in the measurement of neighbourhood processes; shared survey-method variance is eliminated and it is possible to survey fewer key informants than inhabitants to obtain reliable and valid information on social trust and disorder. Nevertheless, this method is not suitable for measuring all neighbourhood processes, such as informal social control. Therefore, outstanding challenges and avenues for future research are discussed as well.


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