Digital business model innovation: toward construct clarity and future research directions

In times of unprecedented change related to the ongoing digital transformation of business and society at large, a pressing contemporary management challenge is recognizing and translating these changes into digital business model innovation (DBMI). Academia potentially has much to offer in aiding this managerial challenge, yet research in the field remains vague with regard to what DBMI is. We detect conceptual ambiguity among scholars as a bottleneck that prevents advancements in the field of DBMI research. In this article, we aim to trace the foundation of key attributes of the DBMI concept and propose a novel definition. Our insights are based on a targeted, state-of-the-art literature review of 57 publications. We conclude with an exploration of avenues for future research, which we closely link to the broader fields of strategic management, information systems, and organization studies, thereby exposing the issue of DBMI to a wider audience. Overall, we aim to make a significant step toward construct clarity in DBMI research.

The Grounded Theory Methodology in Organization Studies Within Qualitative Research

It is believed that the grounded theory (GT) approach works best for researchers who are concerned about the gap between academic and practical research because of the importance they place on applied research. The chapter aimed to explain the GT methodology and identify its application in organizational research context. In this regard, the theory-research-development-practice cycle, the factors affecting the choice of organization research methodology, and the types of qualitative research methods have been studied by comparing four qualitative methods of case study, GT, phenomenological study, and content analysis. Also, in this regard, the four main GT schools including Glaserian classic GT, Straussian GT, Charmazian constructivist GT, and Clarkeian situational GT, as well as the GT process involving the phases of data collection, coding, memo-ing, sorting, and validation are discussed in detail.

True colors of global economy: In the shadows of racialized capitalism

This paper unpacks the notion of racial capitalism and highlights its salience for Management and Organization Studies. Racial capitalism is a process of systematically deriving socio-economic value from non-white racial identity groups, and has shaped the contours and trajectories of capitalism for over 500 years. Drawing on the contributions of W.E.B. Du Bois, Bourdieu, and a number of labor historians, we argue that whiteness operates as symbolic capital and status property in market conditions, and is therefore responsible for perpetuating economic inequalities along color lines all over the world. We demonstrate how the extra value placed on whiteness can create a shadowland of split labor markets, colorism, and transnational patterns of expropriation that systematically disadvantage populations of color.

The paradox of the peasantry in management and organization studies

Purpose Burrell (2020) challenged management and organization studies (MOS) scholars to pay attention to a topic they have mostly ignored: the peasantry, those 2 billion people that work in the rural primary sector. This paper aims to address the topic to expand Burrell’s challenge by indicating that the peasantry offers a unique context to study a paradoxical condition: the coexistence of persistent poverty and vanguardist innovation. Design/methodology/approach The authors advance conceptual arguments that complement the reasons why researchers should pay more attention to the peasantry. They argue that continuation of past research into field laborers, transitioning from feudalism to industrial capitalism, still has currency, not just because of the good reasons listed by Burrell (enduring relevance of the phenomenon in developing countries; sustainability concerns; acknowledgment of common heritage) but also because some seemingly archaic practices are evident in the economically developed countries where most management and organizations scholars live. Findings The authors show that in advanced economies, the peasantry has not disappeared, and it is manifested in contradictory forms, as positive force contributing to sustainable productivity (in the case of digitized agriculture) and as a negative legacy of social inequality and exploitation (as a form of modern slavery). Originality/value The authors discuss contrasting themes confronting management of the peasantry, namely, modern slavery and digital farming, and propose that a paradox view may help overcome unnecessary dualisms, which may promote social exclusion rather than integrated development.

Monologue and Organization Studies

In this essay, we propose that recent work in management and organization studies is typically inclined to understand organization and organizing as dialogic in form. Dialogicity is characterized by dynamic interlocution on the part of active human sense-makers and, in our critical reading, evokes a romanticized social landscape that fails to reflect the more prosaic features of organizational life. To address what we see as certain limitations of the dialogic view, we introduce a complementary point of reference: that of monologic organization. This perspective provokes reflection on those situations in which meanings are predetermined at the outset and communication consists of the strictly controlled, routine reproduction of formal scripts. We draw on the works of Mikhail Bakhtin and Michel Serres to reclaim monologic as a pertinent view of organization and its processes. Finally, we provide micro, meso and macro level examples to illustrate and discuss the heuristic potential of a monologic view.

Super-resolution imaging: when biophysics meets nanophotonics

Probing light–matter interaction at the nanometer scale is one of the most fascinating topics of modern optics. Its importance is underlined by the large span of fields in which such accurate knowledge of light–matter interaction is needed, namely nanophotonics, quantum electrodynamics, atomic physics, biosensing, quantum computing and many more. Increasing innovations in the field of microscopy in the last decade have pushed the ability of observing such phenomena across multiple length scales, from micrometers to nanometers. In bioimaging, the advent of super-resolution single-molecule localization microscopy (SMLM) has opened a completely new perspective for the study and understanding of molecular mechanisms, with unprecedented resolution, which take place inside the cell. Since then, the field of SMLM has been continuously improving, shifting from an initial drive for pushing technological limitations to the acquisition of new knowledge. Interestingly, such developments have become also of great interest for the study of light–matter interaction in nanostructured materials, either dielectric, metallic, or hybrid metallic-dielectric. The purpose of this review is to summarize the recent advances in the field of nanophotonics that have leveraged SMLM, and conversely to show how some concepts commonly used in nanophotonics can benefit the development of new microscopy techniques for biophysics. To this aim, we will first introduce the basic concepts of SMLM and the observables that can be measured. Then, we will link them with their corresponding physical quantities of interest in biophysics and nanophotonics and we will describe state-of-the-art experiments that apply SMLM to nanophotonics. The problem of localization artifacts due to the interaction of the fluorescent emitter with a resonant medium and possible solutions will be also discussed. Then, we will show how the interaction of fluorescent emitters with plasmonic structures can be successfully employed in biology for cell profiling and membrane organization studies. We present an outlook on emerging research directions enabled by the synergy of localization microscopy and nanophotonics.

The sensory imperative

With this essay, we identify and resist a sensory imperative in management and organizational research and beyond. We define the sensory imperative as an uncritical embrace of the idea that the senses offer a unique and attractive methodological and political position for studying managerial and organizational life and for challenging dominant forms of knowledge production. By falling in with this imperative, the turn to the senses in management and organization studies risks losing sight of its own mediations. We propose three ways of regaining sight of these mediations, which, we argue, come together as an analytical sensorisation – a study of, rather than with, the senses.

Introducing a sensemaking perspective to the service experience

PurposeMost recent service experience research considers customers as sensemakers and sensemaking as a focal process in experience construction. Despite this, the sensemaking theory engendered in organization studies has not been applied in the quest for an in-depth understanding of the service experience. This study introduces a sensemaking perspective to the service experience and develops a conceptualization of how customers construct their experiences cognitively through sensemaking.Design/methodology/approachThe service experience literature is dominated by a focus on firms implementing service experiences for customers. This study, in contrast, investigates service experience and its formation from the customers' viewpoint: how service experiences are formed as a part of customers' everyday life and sensemaking processes instead of under service providers' control.FindingsService experience is characterized as a mental picture – a collage of meanings created by a customer through the sensemaking processes. A sensemaking framework that characterizes service experience formation and its four seminal dimensions, including the self-related, sociomaterial, retrospective and prospective sensemaking, is introduced.Originality/valueThis article contributes to the service literature by introducing a new theoretical lens through which the service experience concept can be investigated and reframed.