scholarly journals Social Robots on a Global Stage: Establishing a Role for Culture During Human–Robot Interaction

Author(s):  
Velvetina Lim ◽  
Maki Rooksby ◽  
Emily S. Cross

Abstract Robotic agents designed to assist people across a variety of social and service settings are becoming increasingly prevalent across the world. Here we synthesise two decades of empirical evidence from human–robot interaction (HRI) research to focus on cultural influences on expectations towards and responses to social robots, as well as the utility of robots displaying culturally specific social cues for improving human engagement. Findings suggest complex and intricate relationships between culture and human cognition in the context of HRI. The studies reviewed here transcend the often-studied and prototypical east–west dichotomy of cultures, and explore how people’s perceptions of robots are informed by their national culture as well as their experiences with robots. Many of the findings presented in this review raise intriguing questions concerning future directions for robotics designers and cultural psychologists, in terms of conceptualising and delivering culturally sensitive robots. We point out that such development is currently limited by heterogenous methods and low statistical power, which contribute to a concerning lack of generalisability. We also propose several avenues through which future work may begin to address these shortcomings. In sum, we highlight the critical role of culture in mediating efforts to develop robots aligned with human users’ cultural backgrounds, and argue for further research into the role of culturally-informed robotic development in facilitating human–robot interaction.

2020 ◽  
Author(s):  
Velvetina Lim ◽  
Maki Rooksby ◽  
Emily S. Cross

Robotic agents designed to assist people across a variety of social and service settings are becoming increasingly prevalent across countries and cultures. Here we synthesise two decades of empirical evidence from human-robot interaction (HRI) research, and focus on cultural influences on expectations of and responses to social robots, as well as the utility of robots displaying culturally-specific social cues for improving human engagement. Findings suggest complex and intricate relationships between culture and human cognition in the context of HRI. The studies reviewed here transcend the often-studied and prototypical East-West dichotomy of cultures, and explore how people’s perceptions of robots are informed by their national culture as well as their experiences with robots. While many of the findings presented in this review raise intriguing questions about how robotics designers and cultural psychologists might conceptualise culturally-sensitive robots in the future, we also discuss how methodological discordance and low statistical power contribute to a worrying lack of generalisability, and propose several avenues for future work to begin to correct for these shortcomings. In sum, we highlight the critical role of culture in mediating efforts to develop robots aligned with our cultural backgrounds, and argue for further research into the role of culturally-informed robotic design and programming in facilitating human-robot interaction.


Author(s):  
Ruth Stock-Homburg

AbstractKnowledge production within the interdisciplinary field of human–robot interaction (HRI) with social robots has accelerated, despite the continued fragmentation of the research domain. Together, these features make it hard to remain at the forefront of research or assess the collective evidence pertaining to specific areas, such as the role of emotions in HRI. This systematic review of state-of-the-art research into humans’ recognition and responses to artificial emotions of social robots during HRI encompasses the years 2000–2020. In accordance with a stimulus–organism–response framework, the review advances robotic psychology by revealing current knowledge about (1) the generation of artificial robotic emotions (stimulus), (2) human recognition of robotic artificial emotions (organism), and (3) human responses to robotic emotions (response), as well as (4) other contingencies that affect emotions as moderators.


2021 ◽  
Author(s):  
Matthijs Smakman ◽  
◽  
Koen Smit ◽  
Eline Lan ◽  
Thomas Fermin ◽  
...  

Since the outbreak of COVID-19 schools have gone into lockdown and teachers have had to teach pupils online from home. When pupils go back to school, standard, contemporary learning methods do not seem to be enough to reduce incurred hiatuses. Social robots are slowly becoming an integral component of our society and have great potential as educational technology. This study explores how social robots in classrooms can contribute to reducing mathematics-related hiatuses in Dutch primary education (pupils from four till twelve years old). A social robot as a tutor is evaluated by means of a field study with children (n = 43) to compare a class working with the robot, to a class working without the robot. Multiple factors on learning effect are taken into account by using a survey. Our results demonstrate that a robot can take the role of a tutor and practice with pupils. The results are of interest to researchers in the field of human-robot interaction as well as to educational institutes who wish to understand the implications of adopting robots in education.


2021 ◽  
Vol 18 (6) ◽  
pp. 172988142110667
Author(s):  
Norina Gasteiger ◽  
Mehdi Hellou ◽  
Ho Seok Ahn

Social robots are increasingly used within public spaces, including museum settings. This quasi-systematic review identifies and synthesizes the evidence on social robots that have recently been deployed in museum settings. It specifically focuses on their intended purpose, their acceptability and factors important for successful human–robot interaction in this setting. Four databases (PsycINFO, SCOPUS, ACM Digital Library and IEEE Xplore) were systematically searched to retrieve literature published within the last 10 years on human–robot interaction studies with social robots deployed in museum settings. Due to the heterogeneous nature of the studies, qualitative and quantitative findings were summarized. A total of 604 items were identified, of which 12 were included in the review. Robots in 11 studies were physical and 1 was an embodied conversational agent presented as a virtual robot. In 75% of the studies ( n = 9), the purpose of the robots was to act as museum guides, while in 17% ( n = 2) they entertained visitors and in 8% ( n = 1) the robot taught visitors in a museum outreach programme. Overall, many of the robots were found to be acceptable for use within museum settings. Three main themes for successful social human–robot interaction were evident across the findings: (1) facial expressions, (2) movement and (3) communication and speech. There is a great opportunity for social robots to be deployed within museum settings, as guides, educators, entertainers or a combination thereof. State-of-the-art methods have led to the development of museum robots that are more capable of social interaction; however, more work is required to develop speech capabilities that work in the ‘wild’. Future work should combine the factors that have been identified within this review to improve human–robot interaction.


2020 ◽  
Author(s):  
Agnieszka Wykowska ◽  
Jairo Pérez-Osorio ◽  
Stefan Kopp

This booklet is a collection of the position statements accepted for the HRI’20 conference workshop “Social Cognition for HRI: Exploring the relationship between mindreading and social attunement in human-robot interaction” (Wykowska, Perez-Osorio & Kopp, 2020). Unfortunately, due to the rapid unfolding of the novel coronavirus at the beginning of the present year, the conference and consequently our workshop, were canceled. On the light of these events, we decided to put together the positions statements accepted for the workshop. The contributions collected in these pages highlight the role of attribution of mental states to artificial agents in human-robot interaction, and precisely the quality and presence of social attunement mechanisms that are known to make human interaction smooth, efficient, and robust. These papers also accentuate the importance of the multidisciplinary approach to advance the understanding of the factors and the consequences of social interactions with artificial agents.


2020 ◽  
Vol 375 (1803) ◽  
pp. 20190495 ◽  
Author(s):  
Natalie Uomini ◽  
Joanna Fairlie ◽  
Russell D. Gray ◽  
Michael Griesser

Traditional attempts to understand the evolution of human cognition compare humans with other primates. This research showed that relative brain size covaries with cognitive skills, while adaptations that buffer the developmental and energetic costs of large brains (e.g. allomaternal care), and ecological or social benefits of cognitive abilities, are critical for their evolution. To understand the drivers of cognitive adaptations, it is profitable to consider distant lineages with convergently evolved cognitions. Here, we examine the facilitators of cognitive evolution in corvid birds, where some species display cultural learning, with an emphasis on family life. We propose that extended parenting (protracted parent–offspring association) is pivotal in the evolution of cognition: it combines critical life-history, social and ecological conditions allowing for the development and maintenance of cognitive skillsets that confer fitness benefits to individuals. This novel hypothesis complements the extended childhood idea by considering the parents' role in juvenile development. Using phylogenetic comparative analyses, we show that corvids have larger body sizes, longer development times, extended parenting and larger relative brain sizes than other passerines. Case studies from two corvid species with different ecologies and social systems highlight the critical role of life-history features on juveniles’ cognitive development: extended parenting provides a safe haven, access to tolerant role models, reliable learning opportunities and food, resulting in higher survival. The benefits of extended juvenile learning periods, over evolutionary time, lead to selection for expanded cognitive skillsets. Similarly, in our ancestors, cooperative breeding and increased group sizes facilitated learning and teaching. Our analyses highlight the critical role of life-history, ecological and social factors that underlie both extended parenting and expanded cognitive skillsets. This article is part of the theme issue ‘Life history and learning: how childhood, caregiving and old age shape cognition and culture in humans and other animals’.


Author(s):  
Vignesh Prasad ◽  
Ruth Stock-Homburg ◽  
Jan Peters

AbstractFor some years now, the use of social, anthropomorphic robots in various situations has been on the rise. These are robots developed to interact with humans and are equipped with corresponding extremities. They already support human users in various industries, such as retail, gastronomy, hotels, education and healthcare. During such Human-Robot Interaction (HRI) scenarios, physical touch plays a central role in the various applications of social robots as interactive non-verbal behaviour is a key factor in making the interaction more natural. Shaking hands is a simple, natural interaction used commonly in many social contexts and is seen as a symbol of greeting, farewell and congratulations. In this paper, we take a look at the existing state of Human-Robot Handshaking research, categorise the works based on their focus areas, draw out the major findings of these areas while analysing their pitfalls. We mainly see that some form of synchronisation exists during the different phases of the interaction. In addition to this, we also find that additional factors like gaze, voice facial expressions etc. can affect the perception of a robotic handshake and that internal factors like personality and mood can affect the way in which handshaking behaviours are executed by humans. Based on the findings and insights, we finally discuss possible ways forward for research on such physically interactive behaviours.


2017 ◽  
Vol 49 (2) ◽  
pp. 261-289 ◽  
Author(s):  
C. Dominik Güss ◽  
Ma. Teresa Tuason ◽  
Noemi Göltenboth ◽  
Anastasia Mironova

Creativity plays an important role in the advancement of all societies around the world, yet the role of cultural influences on creativity is still unclear. Following systems theory, activity theory, and ecocultural theory, semistructured interviews with 30 renowned artists (writers, composers, and visual artists) from Cuba, Germany, and Russia were conducted to explore the complexity of the creative process and potential cultural differences. All interviews were transcribed verbatim and analyzed using consensual qualitative research methodology. The following eight main domains resulted from the interviews: How I became an artist, What being an artist means to me, Creating as a cognitive process, Creating as an emotional process, Creating as a motivational process, Fostering factors of creativity, Hindering factors, and The role of culture in creating. Artists in the three countries similarly talked about creativity being a fluid process where ideas change, and elaborated on the role of intuition and the unconscious when creating art. Meaningful cross-cultural differences were seen among the artists of three cultural backgrounds in terms of attitudes about financial instability, in how they perceive themselves, in their art’s societal function, in the cognitive and in the emotional process of creating, and in terms of social connectedness. Results highlight (a) the complexity of the creative process going beyond cognitive factors and including motivational, emotional, and sociocultural factors, and (b) the cultural differences in the creative process. Results are beneficial for further developing a comprehensive theory of the creative process taking cultural differences into consideration.


Sign in / Sign up

Export Citation Format

Share Document