Using Design Thinking and Formative Assessment to Create an Experience Economy in Online Classrooms

Author(s):  
Glenda A. Gunter ◽  
Robert F. Kenny
2018 ◽  
Vol 86 (3) ◽  
pp. 392-402
Author(s):  
Magdalena Wójcik

Teza/cel – Przedmiot artykułu stanowi koncepcja Library User Experience (LUX). Celem jest określenie potencjału koncepcji opartych na budowaniu doświadczenia użytkownika dla bibliotek i opracowanie schematu zastosowania LUX w projektowaniu innowacyjnych usług bibliotecznych. Metoda – Zastosowano metodę analizy i krytyki piśmiennictwa. W oparciu o wyszukiwanie prowadzone za pomocą wyszukiwarki zasobów naukowych Google Scholar – wybranej ze względu na szeroki zakres przeszukiwanych baz – ustalono stan badań nad zjawiskiem LUX. Pod uwagę wzięto wyłącznie prace opublikowane w języku polskim i angielskim w latach 2010-2017. Wyniki – Dokonano charakterystyki koncepcji LUX, porównano założenia LUX z założeniami koncepcji projektowej UXD (ang. User Experience Design), jak również porównano założenia LUX z zasadami charakterystycznymi dla ekonomii doświadczeń (ang. experience economy), założenia LUX odniesiono do koncepcji projektowych service design i design thinking oraz opracowano schemat zastosowania LUX w projektowaniu innowacyjnych usług bibliotecznych, ze szczególnym uwzględnieniem usług informacyjnych. Wnioski – Przeprowadzona analiza pokazuje dużą użyteczność podejścia LUX w projektowaniu innowacyjnych usług bibliotecznych.


2019 ◽  
Vol 16 (6) ◽  
pp. 60-77
Author(s):  
E. V. Vasilieva ◽  
T. V. Gaibova

This paper describes the method of project risk analysis based on design thinking and explores the possibility of its application for industrial investment projects. Traditional and suggested approaches to project risk management have been compared. Several risk analysis artifacts have been added to the standard list of artifacts. An iterative procedure for the formation of risk analysis artifacts has been developed, with the purpose of integrating the risk management process into strategic and prompt decision-making during project management. A list of tools at each stage of design thinking for risk management within the framework of real investment projects has been proposed. The suggested technology helps to determine project objectives and content and adapt them in regards to possible; as well as to implement measures aimed at reducing these risks, to increase productivity of the existing risk assessment and risk management tools, to organize effective cooperation between project team members, and to promote accumulation of knowledge about the project during its development and implementation.The authors declare no conflict of interest.


Author(s):  
Jeanne LIEDTKA

The value delivered by design thinking is almost always seen to be improvements in the creativity and usefulness of the solutions produced. This paper takes a broader view of the potential power of design thinking, highlighting its role as a social technology for enhancing the productivity of conversations for change across difference. Examined through this lens, design thinking can be observed to aid diverse sets of stakeholders’ abilities to work together to both produce higher order, more innovative solutions and to implement them more successfully. In this way, it acts as a facilitator of the processes of collectives, by enhancing their ability to learn, align and change together. This paper draws on both the author’s extensive field research on the use of design thinking in social sector organizations, as well as on the literature of complex social systems, to discuss implications for both practitioners and scholars interested in assessing the impact of design thinking on organizational performance.


Author(s):  
Leanne SOBEL ◽  
Katrina SKELLERN ◽  
Kat PEREIRA

Design thinking and human-centred design is often discussed and utilised by teams and organisations seeking to develop more optimal, effective or innovative solutions for better customer outcomes. In the healthcare sector the opportunity presented by the practice of human-centred design and design thinking in the pursuit of better patient outcomes is a natural alignment. However, healthcare challenges often involve complex problem sets, many stakeholders, large systems and actors that resist change. High-levels of investment and risk aversion results in the status quo of traditional technology-led processes and analytical decision-making dominating product and strategy development. In this case study we present the opportunities, challenges and benefits that including a design-led approach in developing complex healthcare technology can bring. Drawing on interviews with participants and reflections from the project team, we explore and articulate the key learning from using a design-led approach. In particular we discuss how design-led practices that place patients at the heart of technology development facilitated the project team in aligning key stakeholders, unearthing critical system considerations, and identifying product and sector-wide opportunities.


Author(s):  
Paolo FESTA ◽  
Tommaso CORA ◽  
Lucilla FAZIO

Is it possible to transform stone into a technological and innovative device? The meeting with one of the main stone transformers in Europe produced the intention of a disruptive operation that could affect the strategy of the whole company. A contagious singularity. By intertwining LEAN methodologies and the human-centric approach of design thinking, we mapped the value creation in the company activating a dialogue with the workers and the management, listening to people, asking for ambitions, discovering problems and the potential of production. This qualitative and quantitative analysis conducted with a multidisciplinary approach by designers, architects and marketing strategists allowed us to define a new method. We used it to design a platform that could let all the players express their potential to the maximum. This is how the group's research laboratory was born, with the aim of promoting the relationship between humans and stone through product innovation. With this goal, we coordinated the new team, developing technologies that would allow creating a more direct relationship between man and surface, making the stone reactive. The result was the first responsive kitchen ever.


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