scholarly journals Mapping value sensitive design onto AI for social good principles

AI and Ethics ◽  
2021 ◽  
Author(s):  
Steven Umbrello ◽  
Ibo van de Poel

AbstractValue sensitive design (VSD) is an established method for integrating values into technical design. It has been applied to different technologies and, more recently, to artificial intelligence (AI). We argue that AI poses a number of challenges specific to VSD that require a somewhat modified VSD approach. Machine learning (ML), in particular, poses two challenges. First, humans may not understand how an AI system learns certain things. This requires paying attention to values such as transparency, explicability, and accountability. Second, ML may lead to AI systems adapting in ways that ‘disembody’ the values embedded in them. To address this, we propose a threefold modified VSD approach: (1) integrating a known set of VSD principles (AI4SG) as design norms from which more specific design requirements can be derived; (2) distinguishing between values that are promoted and respected by the design to ensure outcomes that not only do no harm but also contribute to good, and (3) extending the VSD process to encompass the whole life cycle of an AI technology to monitor unintended value consequences and redesign as needed. We illustrate our VSD for AI approach with an example use case of a SARS-CoV-2 contact tracing app.

Author(s):  
L. Ometto ◽  
S. Challapalli ◽  
M. Polo ◽  
G. Cestari ◽  
A. Villagrossi ◽  
...  

2021 ◽  
pp. 146144482110227
Author(s):  
Erik Hermann

Artificial intelligence (AI) is (re)shaping communication and contributes to (commercial and informational) need satisfaction by means of mass personalization. However, the substantial personalization and targeting opportunities do not come without ethical challenges. Following an AI-for-social-good perspective, the authors systematically scrutinize the ethical challenges of deploying AI for mass personalization of communication content from a multi-stakeholder perspective. The conceptual analysis reveals interdependencies and tensions between ethical principles, which advocate the need of a basic understanding of AI inputs, functioning, agency, and outcomes. By this form of AI literacy, individuals could be empowered to interact with and treat mass-personalized content in a way that promotes individual and social good while preventing harm.


Author(s):  
Kathrin Cresswell ◽  
Ahsen Tahir ◽  
Zakariya Sheikh ◽  
Zain Hussain ◽  
Andrés Domínguez Hernández ◽  
...  

2011 ◽  
pp. 1625-1632
Author(s):  
Volker Derballa ◽  
Key Pousttchi

IT support for knowledge management (KM) is a widely discussed issue. Whereas an overemphasis on technology is often criticized, the general consensus is that a well-balanced combination of technical and social approaches can be a rewarding departure (Alavi & Leidner, 1999). The usage of knowledge management systems (KMSs) (i.e., information systems including for example data warehouse techniques and artificial intelligence tools) is seen as a factor that can beneficially support different KM processes (Frank, 2001; Wiig, 1995). Due to the fact that an increasingly large proportion of work is not conducted in the context of stationary workplaces anymore, it becomes necessary to make KMSs available to those mobile workers (Rao, 2002; Sherman, 1999). Considering the different technological infrastructure in the stationary, as well as the mobile context, a KMS that so far is only available at a stationary workplace cannot simply become mobile without any changes. Further, the aspect of mobility implies specific design requirements for KMS. Taking together the rapid developments in the field of technology, allowing more and more mobile processes to be potentially supported through mobile KMS, as well as the current social and occupational developments, resulting in more mobile workplaces and business processes (Gruhn & Book, 2003), the relevance of mobile KM can be expected to increase in the future.


Information ◽  
2020 ◽  
Vol 11 (5) ◽  
pp. 235
Author(s):  
Paulo Garcia ◽  
Francine Darroch ◽  
Leah West ◽  
Lauren BrooksCleator

The use of technological solutions to address the production of goods and offering of services is ubiquitous. Health and social issues, however, have only slowly been permeated by technological solutions. Whilst several advances have been made in health in recent years, the adoption of technology to combat social problems has lagged behind. In this paper, we explore Big Data-driven Artificial Intelligence (AI) applied to social systems; i.e., social computing, the concept of artificial intelligence as an enabler of novel social solutions. Through a critical analysis of the literature, we elaborate on the social and human interaction aspects of technology that must be in place to achieve such enabling and address the limitations of the current state of the art in this regard. We review cultural, political, and other societal impacts of social computing, impact on vulnerable groups, and ethically-aligned design of social computing systems. We show that this is not merely an engineering problem, but rather the intersection of engineering with health sciences, social sciences, psychology, policy, and law. We then illustrate the concept of ethically-designed social computing with a use case of our ongoing research, where social computing is used to support safety and security in home-sharing settings, in an attempt to simultaneously combat youth homelessness and address loneliness in seniors, identifying the risks and potential rewards of such a social computing application.


AI Magazine ◽  
2017 ◽  
Vol 38 (4) ◽  
pp. 99-106
Author(s):  
Jeannette Bohg ◽  
Xavier Boix ◽  
Nancy Chang ◽  
Elizabeth F. Churchill ◽  
Vivian Chu ◽  
...  

The Association for the Advancement of Artificial Intelligence, in cooperation with Stanford University's Department of Computer Science, presented the 2017 Spring Symposium Series, held Monday through Wednesday, March 27–29, 2017 on the campus of Stanford University. The eight symposia held were Artificial Intelligence for the Social Good (SS-17-01); Computational Construction Grammar and Natural Language Understanding (SS-17-02); Computational Context: Why It's Important, What It Means, and Can It Be Computed? (SS-17-03); Designing the User Experience of Machine Learning Systems (SS-17-04); Interactive Multisensory Object Perception for Embodied Agents (SS-17-05); Learning from Observation of Humans (SS-17-06); Science of Intelligence: Computational Principles of Natural and Artificial Intelligence (SS-17-07); and Wellbeing AI: From Machine Learning to Subjectivity Oriented Computing (SS-17-08). This report, compiled from organizers of the symposia, summarizes the research that took place.


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