The impact of information technology on hotel operations, service management and transaction costs: A conceptual framework for full-service hotel firms

2007 ◽  
Vol 26 (2) ◽  
pp. 395-408 ◽  
Author(s):  
Prakash K. Chathoth
2010 ◽  
pp. 1400-1408
Author(s):  
Peter Rittgen

Economic activities within and between networked organizations can be coordinated via hierarchies (internal coordination) or markets (external coordination). There are theories that explain both agency theory (Jensen & Meckling, 1976) and transaction cost economics (Williamson, 1985). It is assumed that networked organizations design their organization and network of trading partners such that the sum of internal and external coordination costs is minimized. The impact of information technology (IT) has been assessed in different ways. Malone, Yates, and Benjamin (1987) expected that IT will lower transaction costs and lead to increased market coordination. Clemons, Reddi, and Row (1993, p. 9) posited that organizations will “move to the middle”, that is, to “more outsourcing, but from a reduced set of stable partnerships” if non-contractible issues such as quality and trust play an important role. Empirical evidence (Holland & Lockett, 1997) shows that companies often mix aspects from both markets and hierarchies.


Author(s):  
Peter Rittgen

Economic activities within and between networked organizations can be coordinated via hierarchies (internal coordination) or markets (external coordination). There are theories that explain both agency theory (Jensen & Meckling, 1976) and transaction cost economics (Williamson, 1985). It is assumed that networked organizations design their organization and network of trading partners such that the sum of internal and external coordination costs is minimized. The impact of information technology (IT) has been assessed in different ways. Malone, Yates, and Benjamin (1987) expected that IT will lower transaction costs and lead to increased market coordination. Clemons, Reddi, and Row (1993, p. 9) posited that organizations will “move to the middle”, that is, to “more outsourcing, but from a reduced set of stable partnerships” if non-contractible issues such as quality and trust play an important role. Empirical evidence (Holland & Lockett, 1997) shows that companies often mix aspects from both markets and hierarchies.


2015 ◽  
Vol 7 (12) ◽  
pp. 146 ◽  
Author(s):  
Alireza Parvari ◽  
Roya Anvari ◽  
Nur Naha binti Abu Mansor ◽  
Masoomeh Jafarpoor ◽  
Maliheh Parvari

<p>Information system is being implemented to improve job performance and facilitate employees’ work. However, implementing Information system has some negative impacts on employees and organization if employees do not accept it. Several previous studies investigated some consequences of information technology such as turnover intention and job satisfaction. This study provides a conceptual framework that shows other independent consequences of information system implementation. The model presented the impact of attitude towards using information technology on three components of organizational commitment (formative, normative and continuance). It also addresses the impact of attitude towards using information technology on turnover intention directly and via organizational commitment. Based on technology acceptance and its consequences, we develop a number of testable propositions that can guide to further research on work related outcome due to technology acceptance. Finally, we provide some recommendations for future research.</p>


2021 ◽  
Vol 2 (3) ◽  
pp. 844-855
Author(s):  
Resad Setyadi ◽  
Aedah Abd Rahman ◽  
Aang Subiyakto ◽  
Anwar Fattah

This study aims to build a conceptual framework for previous research. This research is related to High School Institutions (HSI) readiness and usability that provides Information Technology Governance Trust (ITGT). The findings based on the literature review provide the initial construction and subsequently become a model conceptual framework. The comparison results with previous research indicate an influence between readiness and usability to user trust when implementing Information Technology Governance (ITG.) in an institution. The impact was identified through past literature, namely assessing the relationship between the Readiness Domain and the Usability Domain towards ITG. By testing high school institutional users (HSI), a trust will be through testing to develop a framework model research.


2007 ◽  
Vol 22 (3) ◽  
pp. 275-283 ◽  
Author(s):  
Mehmet Islamoglu ◽  
Jonathan Liebenau

Transaction cost concepts have been deployed in information systems to analyze the impact of information technology on the organization of economic activity in markets and hierarchies. It has been widely observed that there is a general trend toward markets. It has also been observed that the transaction cost approach cannot explain empirical observations where the choice of governance has more to do with power and behavioral attributes of transacting actors than with minimizing transaction costs. Information systems researchers have overcome the shortcomings of the transaction cost approach to a limited extent by complementing it with political economy, resource-dependency and network theories. However, these complementary perspectives cannot easily analyze the interactions between power and efficiency and cannot handle the impact of the institutional environment on the choice of governance structure. This research exposes the shortcomings of these complementary perspectives in the light of a range of institutionalist studies drawn from economics, sociology and anthropology. The research points out that an institutional approach is essential for understanding and overcoming the complications that may arise as IT-enabled moves toward markets are launched in organizations that are situated in institutional environments that are at present not compatible with market-oriented exchange arrangements. We demonstrate this by the application of three ‘tools’ to an exemplary case where information systems in the British National Health Service were intended as a tool to move one aspect of the hierarchical structure toward a market structure.


2017 ◽  
pp. 89-106 ◽  
Author(s):  
Mai Nguyen Thi Tuyet ◽  
Hung Nguyen Vu ◽  
Linh Nguyen Hoang ◽  
Minh Nguyen Hoang

This study focuses on examining the impact of three components of materialism on green purchase intention for urban consumers in Vietnam, an emerging economy. An extended Theory of Planned Behavior (TPB) is applied as the conceptual framework for this study. The hypotheses are empirically tested using survey data obtained from consumers in Hanoi, the capital of Vietnam. The regression results show support for most of our hypotheses. The findings indicate that two out of three facets of materialism are significant predictors of green purchase intention. Specifically, success is found to be negatively related to purchase intention, while happiness is related positively to the intention. All three antecedents in the TPB model, including attitude towards green purchase, subjective norm, and perceived behavioral control are also found to have positive impacts on purchase intention. The research findings are discussed and implications for managers and policy makers are provided.


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