Knowledge management and project-based knowledge in it projects: A model and preliminary empirical results

2012 ◽  
Vol 30 (6) ◽  
pp. 663-674 ◽  
Author(s):  
Blaize Horner Reich ◽  
Andrew Gemino ◽  
Chris Sauer
Author(s):  
Javier E. De la Hoz Freyle ◽  
Elberto Carrillo Rincón ◽  
Luis Carlos Gómez Flórez

ABSTRACTNowadays the most valued asset of the organizations is their knowledge, who is embodiedinto routines, products, services and employees. Knowledge Management arises as a set of strategiessupported by Information Technologies (IT) that tries to leverage the knowledge resources at themaximumlevelto obtaincompetitiveadvantagesthrough newservicesand productscreation,as wellas improving the existing, optimizing the customers relationships, streamlining the time of routinesand serving information and knowledge to the employees on time. The Cloud Computing paradigmdefined by Gartner as: "a computing style where the IT capacities, scalable and elastic, are providedby a service to customers using internet technologies" offers a set of technological advantages to theorganizations that wants to incorporate it in their IT projects. Companies that start knowledge management initiatives, can leverage the Cloud Computing features to maximize the scope of their projects, and in that way obtain advantages among competition. In this paper will be exposed several waysabout how the organizations can upgrade their knowledge management strategies through Cloud Computing features.RESUMENActualmente el activo más preciado de las organizaciones es su conocimiento, el cual se encuentra dentro de las rutinas, productos, servicios y empleados. La Gestión del Conocimiento surge como una serie de estrategias soportadas por Tecnologías de Información (TI) que buscan aprovechar al máximo los recursos de conocimiento para obtener ventajas competitivas por medio de la creación de nuevos servicios y productos, así como la mejora de los existentes, optimización de las relaciones con los clientes, agilización del tiempo de las rutinas y entrega de Información y conocimientos a los empleados en el momento requerido. El paradigma Cloud Computing definido por Gartner como: “un estilo de computación donde las capacidades TI, escalables y elásticas, son proveídas como un servicio a clientes usando tecnologías de internet” ofrece una serie de ventajas tecnológicas para las organizaciones que decidan a hacer uso de este en sus proyectos de TI. Las entidades que emprendan iniciativas de gestión del conocimiento, pueden aprovecharse de las características de Cloud Computing para maximizar el alcance de las mismas y así obtener ventajas con respecto a sus competidores en el mercado. En esta ponencia se expondrán varias maneras de como las organizaciones pueden poten-ciar sus estrategias de gestión del conocimiento a través de las ventajas y características que ofrece Cloud Computing.


2008 ◽  
Vol 12 (1) ◽  
pp. 119-132 ◽  
Author(s):  
Mohamed Khalifa ◽  
Angela Yan Yu ◽  
Kathy Ning Shen

PurposeThis paper aims at clarifying important contingencies for the success of knowledge management systems (KMS). More specifically, a model is developed based on the IS success model, the resource‐based view and the knowledge‐based view to explain both direct and indirect effects of KMS on organizational performance.Design/methodology/approachTo test the proposed model, a survey study was conducted involving over 100 organizations that implemented various functions of KMS. The data were analyzed using structural equation modelling for the simultaneous testing of the measurement and structural models.FindingsThe empirical results provided strong support for the proposed research model. KMS usage was found to have both direct and indirect effects on organizational performance. In particular, organizational agility and innovativeness were confirmed as important mediators of KMS effects.Research limitations/implicationsThe findings of this research highlight the necessity of adopting a contingency theory for studying the effects of KMS on organizational performance and demonstrate the important role of some of these contingencies.Practical implicationsPractically, the empirical results shed light on the significance and relative importance of specific KMS applications. i.e. enterprise portals, supply chain management, customer relationship management, and competitive intelligence.Originality/valueThis research fills an important theoretical gap in KM research and provides valuable insights for practitioners.


2016 ◽  
Vol 15 (01) ◽  
pp. 1650001
Author(s):  
Dong Kyoon Yoo

Leveraging intellectual capital has become imperative to facilitate individuals’ innovativeness. However, little is known about the process of knowledge nurturing reflexivity where newborn ideas and newfound knowledge, which may be incomplete or ineffective in their infancy, are further developed instead of being criticised or discarded. Without proper nurturing, they may be abandoned prematurely and never be transformed into innovativeness. To fill the research gap, this study explores knowledge nurturing reflexivity drawn upon the theory of the internal conversation. Data collected from 368 knowledge workers were used to test the research framework. Empirical results show that sociability and solidarity are conducive to absorptive capacity that in turn influences knowledge nurture. In addition, innovativeness is significantly affected by knowledge nurture. This study contributes to overcoming the weakness of reflexivity modelling in the knowledge management (KM) literature. This study also provides important insights about the essential role of the internal conversation in building knowledge nurturing reflexivity.


Author(s):  
Naeem Hayat ◽  
Abdullah Al Mamun

This chapter deals with the tourism industry in general from the Malaysian context. Tourism industry (TI) across the globe is gaining momentum and is respected as an emerging business sector bringing the much needed foreign exchange and employment opportunities for the countries. Tourism as a service sector depends on the knowledge assets of the firms for building innovate services on the management of knowledge. Introduction and the evolution of knowledge management (KM) are discussed as enabling forces for the industry and making competitive advantage for Malaysia. Malaysian achievements in TI bring much needed foreign revenues and bring employment opportunities as well. KM systems stem from the need to manage service orientation of the tourism industry associated with a higher level of diversity in services requirements of the customer coming to Malaysia from across the globe. Finally, a particular set of empirical results are reported to establish the effects of KM on service innovation and performance of Malaysian tourism players. Moreover, emerging trends in the TI are highlighted as well.


2018 ◽  
Vol 6 (1) ◽  
pp. 73
Author(s):  
Sana Ouechtati ◽  
Samir Mellouli

Knowledge management is considered as a way to well manage the intellectual capital of the company. The remarkable importance of knowledge management is reflected in the growing importance of its place in the world of economics. The objective of this paper is to study the impact of knowledge management on the different types of value creation such as economic, social, institutional and instrumental. To achieve this goal, we used a quantitative study of 35 Tunisian companies operating in different sectors. The empirical results of the exploratory analysis show that knowledge management has a significant impact on both economic value. On the contrary, it has a mixed impact on both social value.


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