scholarly journals Consumers’ personality and compulsive buying behavior: The role of hedonistic shopping experiences and gender in mediating-moderating relationships

2022 ◽  
Vol 64 ◽  
pp. 102802
Author(s):  
Piotr Tarka ◽  
Monika Kukar-Kinney ◽  
Richard J. Harnish
Author(s):  
Dr. Rajagopal

This chapter attempts to analyze drivers of compulsive buying behavior induced by store based promotion through empirical investigation in Mexico. The role of point of sales promotions in stimulating arousal and satisfaction among customer andcustomer relationship management for building store loyalty have been analyzed in the chapter. Also, acquiring new customers through innovative in-store promotions towards driving the compulsive shopping tendency and swaying store-brand loyalty through point of sales promotions in chain self service stores are discussed in the following text. This study builds arguments towards convergence of attractiveness of point of sales promotions and effectiveness of customer services as a tool for gaining competitive advantage in the retail business environment.


2017 ◽  
Vol 61 ◽  
pp. 117-130 ◽  
Author(s):  
Tahir Islam ◽  
Jiuchang Wei ◽  
Zaryab Sheikh ◽  
Zahid Hameed ◽  
Rauf I. Azam

2011 ◽  
Vol 19 (1) ◽  
pp. 81-96 ◽  
Author(s):  
Kay M. Palan ◽  
Paula C. Morrow ◽  
Allan Trapp ◽  
Virginia Blackburn

2020 ◽  
Vol 32 (7) ◽  
pp. 1539-1563 ◽  
Author(s):  
Xin-Jean Lim ◽  
Jun-Hwa Cheah ◽  
Tat Huei Cham ◽  
Hiram Ting ◽  
Mumtaz Ali Memon

PurposeCompulsive buying continues to be a maladaptive behavior that draws the attention of both scholars and marketers. The present study aims to investigate the determinants of compulsive buying, which are conceptualized as impulsive and obsessive–compulsive buying, and the mediation effect of brand attachment.Design/methodology/approachUsing purposive sampling, a self-administered questionnaire was completed by 600 young consumers in Malaysia. Partial least squares structural equation modeling was used to test the hypothesized relationships.FindingsThe results show that materialism, utilitarian value, and brand attachment are positively related to impulsive buying, while materialism, hedonic value, and brand attachment have a positive effect on obsessive–compulsive buying. In addition, brand attachment is found to mediate the effect of materialism and utilitarian value on both compulsive buying.Research limitations/implicationsThe study provides new insights into brand management literature by examining the predictors of impulsive and obsessive–compulsive buying. Moreover, brand attachment is found to be a significant mechanism that induces negative buying behavior. However, due to the growth of online shopping, future research should consider different types of retailers to provide a more comprehensive understanding of the subject matter in the modern business landscape.Originality/valueBeing one of the few studies to address both impulsive and obsessive–compulsive buying behaviors among consumers, this study highlights the essential role of brand attachment as a mediator in the contemporary setting. Moreover, the interrelationships between self-congruence, materialism, hedonic value, utilitarian value, brand attachment, and compulsive buying behavior are examined in a holistic manner.


2016 ◽  
Vol 09 (05) ◽  
pp. 416-432 ◽  
Author(s):  
Kiran Shehzadi ◽  
Muhammad Ahmad-ur-Rehman ◽  
Anam Mehmood Cheema ◽  
Alishba Ahkam

2000 ◽  
Author(s):  
Erika Felix ◽  
Anjali T. Naik-Polan ◽  
Christine Sloss ◽  
Lashaunda Poindexter ◽  
Karen S. Budd

2019 ◽  
Vol 20 (1) ◽  
pp. 142-147 ◽  
Author(s):  
Aylin Kaya ◽  
Derek K. Iwamoto ◽  
Jennifer Brady ◽  
Lauren Clinton ◽  
Margaux Grivel

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