Outpatient process quality evaluation and the Hawthorne Effect

2006 ◽  
Vol 63 (9) ◽  
pp. 2330-2340 ◽  
Author(s):  
Kenneth Leonard ◽  
Melkiory C. Masatu
2017 ◽  
Vol 82 (7) ◽  
pp. 1631-1639 ◽  
Author(s):  
Ellen R. Bornhorst ◽  
Juming Tang ◽  
Shyam S. Sablani ◽  
Gustavo V. Barbosa-Cánovas ◽  
Fang Liu

2006 ◽  
Vol 14 (1) ◽  
pp. 7-23 ◽  
Author(s):  
Sylvie Trudel ◽  
Jean-Marc Lavoie ◽  
Marie-Claude Paré ◽  
Witold Suryn

2014 ◽  
Vol 668-669 ◽  
pp. 1625-1628
Author(s):  
Yu Hong Wang ◽  
Chuan Liang Zhang ◽  
Wei Dai ◽  
Yu Zhao

Process quality evaluation plays a significant role in ensuring product quality and improving customer satisfaction. Currently, the research on process quality evaluation lacks consideration of interactive coupling between product processing parameters and equipment reliability. With using the analysis of physics of failure, the relation model between the products quality and the processing equipment reliability was established. Besides, based on Maximum Entropy Principle (MEP), an evaluation method of process quality was provided. Finally, we verified the feasibility of the method through the combination in an application case.


IEEE Access ◽  
2020 ◽  
Vol 8 ◽  
pp. 106075-106082 ◽  
Author(s):  
Chun-Min Yu ◽  
Kuei-Kuei Lai ◽  
Kuen-Suan Chen ◽  
Tsang-Chuan Chang

2019 ◽  
Vol 9 (15) ◽  
pp. 3105 ◽  
Author(s):  
Chen ◽  
Yu ◽  
Hsu ◽  
Cai ◽  
Chiou

Reliability and product process quality are essential in meeting market demand and enhancing competitiveness in the machine tool industry. In addition, manufacturing time performance is also one of the important indices. Therefore, this paper focuses on process quality and manufacturing time and defines a manufacturing time performance index to feedback the acceptance rate of the manufacturing time. The process performance evaluation chart delineated the observations of variations in various workstations, and, hence, in controlling the stability of the work process. The Six Sigma quality indices are constructed by the process accuracy indices and precision indices are represented by X-axis and Y-axis respectively. The process quality evaluation chart evaluates the level of the process quality, as well as proposes the direction of improvement. The manufacturing time performance—Z-axis is used to assess whether the manufacturing time performance meets the requirements. The process performance evaluation chart constructed by this paper makes it easier for researchers to observe which workstations have a process variation in the process, to control the stability of the process effectively, to provide the improvement reference for staff on the scene and to enhance the competitiveness of the industry.


2021 ◽  
Vol 11 (21) ◽  
pp. 10182
Author(s):  
Chiao-Tzu Huang ◽  
Kuei-Kuei Lai

Process Capability Indices (PCIs) are not only a good communication tools between sales departments and customers but also convenient tools for internal engineers to evaluate and analyze process capabilities of products. Many statisticians and process engineers are dedicated to research on process capability indices, among which the Taguchi cost loss index can reflect both the process yield and process cost loss at the same time. Therefore, in this study the Taguchi cost loss index was used to propose a novel process quality evaluation model. After the process was stabilized, a process capability evaluation was carried out. This study used Boole’s inequality and DeMorgan’s theorem to derive the (1 – α) ×100% confidence region of (δ,γ2) based on control chart data. The study adopted the mathematical programming method to find the (1 – α) ×100% confidence interval of the Taguchi cost loss index then employed a (1 – α) ×100% confidence interval to perform statistical testing and to determine whether the process needed improvement.


2020 ◽  
pp. 104365962091196
Author(s):  
Xianping Tang ◽  
Xuemei Chen ◽  
Bei Wu ◽  
Chenjuan Ma ◽  
Song Ge ◽  
...  

Introduction: With the increasing need for home care in Shanghai, China, it is crucial to ensure its quality. This study aimed to explore quality-related issues of home care in Shanghai, China, and identify strategies for improvement. Method: This is a descriptive qualitative study. Semistructured interviews were conducted among 27 individuals, including home care managers ( n = 8), nurses ( n = 10), and patients and/or their caregivers ( n = 9). Colaizzi’s seven-step analysis method was used to guide data analysis. Results: Three themes emerged regarding the quality of home care in China: unsatisfactory structure quality, unsatisfactory process quality, and imperfect outcome quality evaluation system. Recommended strategies for quality improvement included issuing standards for home care evaluation, refining structure quality and process quality, and establishing an outcome quality evaluation system. Conclusions: Concerns about the quality of home care in China were identified by providers and patients. More research especially studies quantifying the care quality and its influencing factors are needed.


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