scholarly journals INVESTIGATING DRIVERS AND BARRIERS FOR THE DEVELOPMENT OF PRODUCT-SERVICE SYSTEMS IN CAPITAL GOODS MANUFACTURING COMPANIES

2021 ◽  
Vol 1 ◽  
pp. 1927-1936
Author(s):  
David Sarancic ◽  
Daniela C. A. Pigosso ◽  
Tim C. McAloone

AbstractThe purpose of this paper is to showcase initial considerations taken in the process of Product-Service Systems (PSS) development in the capital goods manufacturing companies. The focus is on the identification of both generic drivers and barriers that typically present themselves. Drivers and barriers are classified and compared, with respect to developed dimensions that aim to encompass different aspects relevant to PSS development. The classification presented in this paper has promise when researching how to support companies that aspire to develop and implement PSS, both to invigorate internal motivation for change and to understand crucial obstacles that might arise in the process. Furthermore, a chain of discovered motives and challenges for PSS is discussed, in an attempt to relate and connect the general manufacturing industry to the capital goods manufacturing industry.

Author(s):  
Pedro C. Marques ◽  
Pedro F. Cunha

Nowadays, manufacturing companies are pressured to be competitive and innovative. Particularly this concerns the delivery of value to their customers. The assessment of the overall value chain, designed and implemented for a specific product and/or service, should be sustained by new business models (NBM), thus contributing to higher levels of customer satisfaction. Integrated product-services are assuming importance, allowing manufacturing companies to achieve longer and stable relationships with their customers. This requires, among other, organizational changes and novel methodologies for product-service development. In fact, an effective integration allows product-service innovation, which being exploited, contributes significantly to businesses' competitiveness and sustainability. In this paper, a “roadmap” for NBM definition and implementation is presented, along with a new methodology for Product-Service Systems (PSS) development. Two case studies are used to test both the roadmap and the PSS methodology. As such, this work is expected to contribute to a clear understanding of NBM and their integration in a methodology for PSS.


Procedia CIRP ◽  
2019 ◽  
Vol 83 ◽  
pp. 8-13 ◽  
Author(s):  
Trevor Bogani Shihundla ◽  
Khumbulani Mpofu ◽  
Olukorede Tijani Adenuga

2021 ◽  
Vol 1 ◽  
pp. 2871-2880
Author(s):  
Michel Scholtysik ◽  
Jannik Reinhold ◽  
Christian Koldewey ◽  
Roman Dumitrescu

AbstractDigitalization and sustainability are major challenges for today's manufacturing industry. While digitalization is characterized by the incorporation of digital technologies in the products and services as well as the value creation architectures, sustainability requires them to balance economic, environmental and social issues. In both areas, especially Product Service Systems (PSS) are constantly gaining importance. This results in so called smart PSS that integrate digital technologies as well as sustainable PSS which aim at a positive impact on sustainability. Both two concepts cannot be clearly delimited since smart PSS might be designed for sustainability as well and sustainable PSS might be used with digital technologies. This paper aims to investigate the interrelations. To that, digitalization patterns of products and services are evaluated regarding their sustainable impact. The evaluation is conducted by a survey in research and industry. Furthermore, the design of the underlying value creation architecture is investigated. Here, a methodology is proposed enabling companies to optimize their value creation architecture.


2013 ◽  
Vol 17 (01) ◽  
pp. 1340004 ◽  
Author(s):  
VIVEK K. VELAMURI ◽  
BASTIAN BANSEMIR ◽  
ANNE-KATRIN NEYER ◽  
KATHRIN M. MÖSLEIN

Firms increasingly rely on business model innovation as a means to face challenges of a world in transition. We identify the conscious integration of products and services, i.e., product service systems, as a valuable strategy to radically innovate product-focused business models. Applying an exploratory multiple case study approach, we uncover five distinct kinds of services that specifically help firms to innovate their business model. These are (1) business consulting, (2) comprehensive services, (3) educational services, (4) financing services, and (5) information management services. The influence of these services on three components of business model innovation (value propositions, value chain architectures, and revenue streams) is discussed. In total, our study emphasizes that integrating specific services with products is an important driver for business model innovations.


2021 ◽  
Vol 13 (5) ◽  
pp. 2592
Author(s):  
Trine Brink Frederiksen ◽  
Marina P. P. Pieroni ◽  
Daniela C. A. Pigosso ◽  
Tim C. McAloone

Product-service systems (PSS) enable product-oriented manufacturing companies to differentiate their offerings and become more competitive, while creating more value for customers along with improved economic performance and, in some cases, reduced environmental impact. However, PSS development remains difficult for manufacturing companies due to limited prior knowledge about PSS and the strategic characteristics it entails. To guide the PSS development process, this paper presents a prescriptive approach composed of a tool and a method based on the use of PSS archetypes in the initial development stages of new PSS business models (BM). The proposed tool builds upon three PSS archetypes, combined with 10 factors for assessment of the best suiting archetype. The proposed method and supporting tool guide companies in five steps, from the beginning of a servitisation process to the initial PSS development. Based on an evaluation with a Danish manufacturing company, an improved version of the method and tool was developed and applied with 60 students specialised in PSS development. Results from the evaluation indicate that the method and tool support scoping new PSS BM through the selection and modification of a PSS archetype, encouraging servitisation and PSS development in companies with different levels of PSS experience.


Author(s):  
Sarra Fakhfakh ◽  
Andreas Makoto Hein ◽  
Marija Jankovic ◽  
Yann Chazal

AbstractProduct Service Systems (PSS) are increasingly complex and collaborative. For instance, manufacturing companies, service providers, and other companies collaborate and jointly develop and operate a PSS (ex: smart grid), where its constituent elements are managed and operated independently. Managerial independence and operational independence are commonly considered key characteristics of a System of Systems (SoS). Hence, a collaborative PSS exhibits System of Systems (SoSs) characteristics. These systems have previously been introduced as Product Service Systems of Systems (PSSoSs). In this paper, we propose to identify relevant uncertainties in the PSSoS design process. For this purpose, we go beyond the PSSoS concept definition and propose a comprehensive framework for PSS and PSSoS characterization. Moreover, based on both a literature review and an industrial diagnosis, we identify PSSoSs-specific design uncertainties.


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