Conflict management as part of an integrated exception handling approach

1995 ◽  
Vol 9 (4) ◽  
pp. 259-267 ◽  
Author(s):  
Mark Klein
Keyword(s):  
Conflict Management ◽  
Collaborative Design ◽  
Real Life ◽  
Exception Handling ◽  
Collaborative Process ◽  
Capture Process ◽  
Future Evolution ◽  
Process Enactment ◽  
Design Conflicts ◽  
Missed Opportunity

AbstractCollaborative design conflicts are an important type of process “exception,” that is, a real-life contingency such as a process change, execution error, or missed opportunity that leads to suboptimal performance of a collaborative process. This paper presents an integrated computational approach to collaborative process exception handling that avoids important weaknesses in current conflict management methods through the synergistic integration of conflict, workflow, and rationale technology. The approach is based upon an inclusive dependency language plus coordination services for dependency capture, process enactment, and exception handling. An initial implementation of this method called “iDCSS” is presented and challenges for future evolution of this technology are identified.

Development of a J2EE Web Application for STEP-Based Design Conformance Checking

2004 ◽  
Author(s):  
Q. Z. Yang ◽  
W. F. Lu
Keyword(s):  
Problem Solving ◽  
Collaborative Design ◽  
Web Application ◽  
Collaborative Problem Solving ◽  
Prototype System ◽  
Conformance Checking ◽  
3D Cad ◽  
Functional Teams ◽  
Process Detection ◽  
Design Conflicts

Product design needs great team efforts from multi-disciplinary participants, even external partners, for collaborative problem solving. Design conflicts within and between functional teams do occur in such a collaborative design process. Detection and resolution of design conflicts through design conformance checking therefore becomes a critical activity in the joint design problem solving. This paper presents the development of a J2EE application prototype to support the STEP-based design conformance checking. A STEP-compliant information model has been specified to represent 3D CAD objects and other design information, while a knowledge representation model been proposed to describe design rules and constraints. The STEP objects and rule objects are managed and processed by the enterprise Java beans of a J2EE application server, which continuously applies the rule objects to the STEP objects and finally draws a conclusion for the design conformance checking. Application scenarios are discussed in the paper to illustrate the effectiveness of both the STEP/rule objects modeling approaches and the prototype system for support of the design compliance checking in distributed environment.

A Conflict Detection Approach for Collaborative Management of Product Interfaces

2010 ◽  
Author(s):  
Onur Hisarciklilar ◽  
Keyvan Rahmani ◽  
Vince Thomson
Keyword(s):  
Conflict Management ◽  
Collaborative Design ◽  
Collaborative Management ◽  
Management Approach ◽  
Functional Architecture ◽  
Complex Products ◽  
Detection Approach ◽  
Computer Aided ◽  
Management Method ◽  
Product Specification

In complex products, maintaining subsystem consistency throughout the design process is often a time-consuming process of document exchange among cooperating functions. This paper describes a conflict management approach that lead to the computer-aided management of the product specification conflicts that happen due to the integration of subsystems. In order to define a framework, a systematic interface representation which proposes building generic interface schemes for subsystem connectivity representation is described. Based on this methodology, a functional architecture of the proposed conflict management method, along with generic exception taxonomy of conflicts is developed. The applicability of the proposed concepts is discussed through illustrative examples. The proposed methodology is intended to allow automatic detection and handling of interface connectivity errors throughout collaborative design processes.

An Innovative TRIZ-Based Methodology to Explore Design Conflicts for Collaborative Product Design

2011 ◽  
Vol 145 ◽  
pp. 359-363 ◽  
Author(s):  
Tien Lun Liu
Keyword(s):  
Design Process ◽  
Collaborative Design ◽  
Product Complexity ◽  
Product Lifecycle ◽  
Team Members ◽  
Current State ◽  
Collaborative Product Design ◽  
Engineering Parameters ◽  
Design Requirements ◽  
Design Conflicts

Due to the product complexity and time constraint, it is common to conduct a collaborative design process to consider design requirements concurrently from the product lifecycle. However, such multi-disciplinary integration process may lead to potential design conflicts which has to be further resolved as the development continues. In this research, we propose a novel analytic model by combining the concepts of Ideal Final Result (IFR) and Trends analysis in TRIZ theory to systematically find the possible design contradictions from a top-down approach. The IFR is used to represent the integration of the developing product requirements which are requested from the collaborative team members. We then apply Trends analysis to compare the current state of existing product and the IFR state of the developing product. Therefore after comparison we will transform the differences into 39 engineering parameters defined in TRIZ to acquire possible design contradictions among components. The contributions of this methodology not only derive design conflicts systematically, but also help designers jump out of their psychological inertia and perform the design process with IFR to achieve distinct innovation.

Communication infrastructure for concurrent engineering

1995 ◽  
Vol 9 (4) ◽  
pp. 283-297 ◽  
Author(s):  
Daniel R. Kuokka ◽  
Larry T. Harada
Keyword(s):  
Conflict Management ◽  
Concurrent Engineering ◽  
Management Systems ◽  
Engineering Project ◽  
Communication Infrastructure ◽  
Complex Products ◽  
Knowledge Based ◽  
Management Approaches ◽  
Flexible Infrastructure ◽  
Design Conflicts

AbstractIntegrating multiple engineering perspectives is critical to designing ever more complex products, but this introduces great potential for miscommunication leading to design conflicts. The SHADE (SHAred Dependency Engineering) project is defining agent infrastructure technology that supports dynamic, knowledge-based communication among heterogeneous engineering tools, collaboration systems, and conflict management systems. Building on technologies for defining a shared formal vocabulary and protocols for exchanging information, SHADE is developing facilitators that assist in locating and disseminating information. The result is a flexible infrastructure that helps existing engineering tools work together more effectively, and that supports a variety of new conflict management approaches. This article outlines the facilitation and application agents created by SHADE, and provides an in-depth example of their application to an engineering task.

scholarly journals Effective Communication and Conflict Management Workshop for Nursing Interns: Experience at a Tertiary Care Hospital of Delhi, India

2021 ◽  
Vol 07 (3&4) ◽  
pp. 6-10
Author(s):  
Alka Mishra ◽  
Keyword(s):  
Conflict Management ◽  
Tertiary Care ◽  
Real Life ◽  
Student Nurses ◽  
Effective Communication ◽  
Professional Communication ◽  
Care Hospital ◽  
Good Communication ◽  
Challenging Environment ◽  
Management Workshop

Introduction: Communication is an important skill required in health care settings to deal with many problems including conflict management. Nurse serves patients in challenging environment with limited infrastructure, overcrowded wards and OPD, which poses the challenge of conflict and its management. Method: Two workshops on the topic of communication and conflict management for nursing interns were conducted, these included various methods of teaching such as lecture and role-plays and interactive activities based on real-life situations. Data were collected on a pretested feedback forms and responses were obtained on 5-point Likert scale and also by open-ended questions. Result: Majority of the nurse interns strongly agreed/ agreed that the topics were appropriate, increased their knowledge and they would recommend the workshop to their peers in future. They had learnt how to overcome barriers (93.61%), professional communication (87.23%), and good communication skills (72.34%). Other take home messages, were, be a good listener, simple and precise message and empathy. They had also learnt various styles to solve conflict (95.48%). Conclusion: Student nurses were keen to learn about the effective communication and conflict management and were willing to implement learning at workplace.

scholarly journals “NOT My Issue!!!”: Teaching the Interpersonal Conflict Course

2019 ◽  
Vol 2 ◽  
pp. 17-22
Author(s):  
Nancy Brule ◽  
Jessica Eckstein
Keyword(s):  
Conflict Management ◽  
Communication Skills ◽  
Interpersonal Conflict ◽  
Real Life ◽  
Content Areas ◽  
Sample Application

Students who enroll in communication courses to improve their conflict management abilities should be provided with both an understanding of, and skills pertaining to, interpersonal conflict across diverse contexts. In this article, we offer pedagogical guidance for teaching the Interpersonal Conflict course. With an emphasis on building communication skills usable in a variety of real-life situations and settings, this article includes discussion of necessary foundational concepts and applied content areas, sample application assignments, and relevant considerations for those teaching the course.

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