Media Diversity and the Public Service Tradition

2016 ◽  
pp. 38-59
Author(s):  
Monika Metykova
Keyword(s):  
Public Service ◽  
The Public ◽  
Media Diversity

scholarly journals The Public Service Approach to Recommender Systems: Filtering to Cultivate

2021 ◽  
pp. 152747642110201
Author(s):  
Jockum Hildén
Keyword(s):  
Recommender Systems ◽  
Public Service ◽  
Selective Exposure ◽  
The Other ◽  
Online Media ◽  
Media Consumption ◽  
Online Services ◽  
The Public ◽  
Media Companies ◽  
Media Diversity

Online media consumption has been radically transformed by how media companies algorithmically recommend content to their users. Public service media (PSM) have also realized the potential of recommender systems and are increasingly using these technologies to personalize their online offering. PSM are on the other hand required to disseminate diverse content, which can be incompatible with the logics of commercial recommender systems that primarily seek to drive up media consumption. Drawing on previous research on selective exposure and media diversity, this study presents the results from interviews with ten PSM informants across Europe, revealing that data scientists within these organizations are highly aware of the effects recommendations have on media consumption, and design the PSM online services accordingly. This study contributes with in-depth knowledge of how diversity has been interpreted at operational levels in PSM and how recommender systems are being adapted to a non-commercial setting.

Accumulation by symbolic dispossession: the Digital Terrestrial Television transition in South Africa

2017 ◽  
Vol 39 (5) ◽  
pp. 611-629 ◽  
Author(s):  
Jane Duncan
Keyword(s):  
South Africa ◽  
Public Sphere ◽  
Public Service ◽  
Television System ◽  
The Public ◽  
Media Diversity ◽  
Symbolic Resources ◽  
Digital Terrestrial Television ◽  
The Public Sphere ◽  
Analogue To Digital

Using a critical political economy perspective, this article focusses on the migration from analogue to Digital Terrestrial Television (DTT) in South Africa. Drawing on relevant international examples, it explores whether South Africa’s regulator is realising one of the major promises of the DTT transition, namely, to create more media diversity in the television sector. It analyses decisions taken by the communications regulator in allocating the digital multiplexes and whether these are contributing to broadening the public sphere. Sadly, in spite of the promise that the transition held, there are signs of it leading to reduced diversity and an upward redistribution of spectrum to upper-income brackets. Commercial broadcasting has become even more dominant than it was in the analogue space, which has intensified what Robert Horwitz has called a ‘commercialising juggernaut’ in television. These developments risk turning the country’s policy of three tiers of broadcasting – already under strain – into a policy in name only. Working class audiences that rely on public service television especially are being dispossessed of spectrum, depriving them of the resources necessary to speak to and be heard by mass audiences. The article asks why the DTT transition has come to this, and in attempting to answer this question, it critiques dominant theories of regulatory behaviour (including critical ones) as being overly structuralist in approach and not taking sufficient account of the agency needed to bring about a decommodified television system where the power to make symbolic resources is not determined by wealth.

Welfare State Values and Public Service Media in the Era of Datafication

2020 ◽  
Vol 1 (1) ◽  
Author(s):  
Kaarina Nikunen ◽  
Jenni Hokka
Keyword(s):  
Public Service ◽  
Well Being ◽  
Welfare States ◽  
Social Solidarity ◽  
Media Environment ◽  
The Public ◽  
Media Companies ◽  
Data Practices ◽  
Public Media ◽  
New Public

Welfare states have historically been built on values of egalitarianism and universalism and through high taxation that provides free education, health care, and social security for all. Ideally, this encourages participation of all citizens and formation of inclusive public sphere. In this welfare model, the public service media are also considered some of the main institutions that serve the well-being of an entire society. That is, independent, publicly funded media companies are perceived to enhance equality, citizenship, and social solidarity by providing information and programming that is driven by public rather than commercial interest. This article explores how the public service media and their values of universality, equality, diversity, and quality are affected by datafication and a platformed media environment. It argues that the embeddedness of public service media in a platformed media environment produces complex and contradictory dependencies between public service media and commercial platforms. The embeddedness has resulted in simultaneous processes of adapting to social media logics and datafication within public service media as well as in attempts to create alternative public media value-driven data practices and new public media spaces.

ANALISIS MCDONALDISASI BENTUK PELAYANAN PUBLIK PADA SISTEM E-FILING DIREKTORAT JENDERAL PAJAK (DJP) ONLINE

2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Putri Maulina
Keyword(s):  
Communication Technology ◽  
Public Service ◽  
Service System ◽  
Easy Access ◽  
Theory Approach ◽  
The Public ◽  
Filing System ◽  
State Tax ◽  
Information And Communication ◽  
Qualitative Descriptive

In this contemporary era, the forms of public service in Indonesia have become increasingly practical and instant. Conditions like this to illustrate how the phenomenon of McDonaldization began to plague into public service systems, one of which is with the public service system e-Filing DJP Online. E-Filing DJP Online is an application of public services based on information and communication technology implemented by the state tax execution agency to provide easy access to services for the Taxpayers in Indonesia. The purpose of this study is to see how the principles of McDonaldization are applied in the public service system of tax agencies through the DGT Online e-Filing system. The theory approach used is McDonaldization Theory by George Ritzer, and the concept of Public Service. The method used is qualitative descriptive, with literature review approach. The results show that the DGT Online e-Filing system applies the principles of McDonaldization in the form of its services, namely: efficiency, quantified and qualified services, predictability, control, and ultimately the rationale for irrationality of service.Keywords: McDonaldization, Public Service, Tax, e-Filing

PELAYANAN PUBLIK KESEHATAN PUSKESMAS DALAM MEMBERIKAN KEPUASAN MASYARAKAT DI KABUPATEN SUMENEP

2018 ◽  
Vol 3 (3) ◽  
Author(s):  
Aryo Wibisono ◽  
R. Amilia Destryana
Keyword(s):  
Public Health ◽  
Logistic Regression ◽  
Patient Satisfaction ◽  
Health Center ◽  
Public Service ◽  
Public Health Center ◽  
The Public ◽  
Regression Methods ◽  
Total Satisfaction ◽  
The Relationship

This study aims to determine the index of public satisfaction in public health center services in Sumenep Regency and the relationship between the services to the public satisfaction. The analysis measured the index of public satisfaction and logistic regression methods to determine the effect of the relationship on total satisfaction in the health services of Public Health Center. The results of the study are the alignment between interests and patient satisfaction is still not aligned, there are still differences between interests and satisfaction, the pattern of the result is the relationship between the assurance dimension to the service satisfaction of the public health center, and the results of the index of public satisfaction  values show that the results of the community assess the public health center performance is very good by getting an A grade. Keywords: public service, logistic regretion, index of public satisfaction

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