scholarly journals New development: The emerging role of a ‘learning partner’ relationship in supporting public service reform

2021 ◽  
pp. 1-4
Author(s):  
Hannah Hesselgreaves ◽  
Max French ◽  
Melissa Hawkins ◽  
Toby Lowe ◽  
Amy Wheatman ◽  
...  
Keyword(s):  
Public Service ◽  
Partner Relationship ◽  
New Development

scholarly journals One-Stop Administration System: Public Service Innovation in the Indonesian Public Sector

2021 ◽  
Vol 2 (3) ◽  
pp. 130-137
Author(s):  
Zulfan Nahruddin ◽  
Wahdania Suardi
Keyword(s):  
Public Service ◽  
Systems Approach ◽  
Vehicle Registration ◽  
New Development ◽  
Service Efficiency ◽  
One Stop ◽  
Services Innovation ◽  
Practical Implications ◽  
Made In

Purpose: The study aims to explore the several public service innovations and the role of one-stop administration systems. Approach/Methodology/Design: The study presents a review of literature on public service innovations. A number of research articles were analysed, highlighting the success of one-stop administration innovations. Findings: In Indonesia, there have been several public service inventions as well as multiple Samsat service developments. In the sense of public services, innovation can be characterized as service quality improvement by renewal, imagination, or new development. A host of Samsat offices in Indonesia's different regions have innovated. In addition to the Samsat Drive Through, which received the Top 99 Public Service Innovations 2018, there were also innovations, West Java Samsat Ngabret, which established 5 innovation services, and the most recent, East Java Samsat, which launched the first innovation in Indonesia, namely paying motorized vehicle taxes and legalizing annual vehicle registration online. Socialization of the general population must be expanded in order to introduce programs to the general public, and server upgrades must be made in order to maintain service efficiency Practical Implications: The study presents a theoretical foregrounding for further research on one-stop administration systems. This paper identifies certain gaps, and further research studies might address the effectiveness of some of these one-stop administration systems. Originality/value:  The study highlights the successful public service innovations in Indonesia and how people perceive the projects.

Role of New Development Bank and Food Security in the BRICS Countries

2018 ◽  
Vol 27 (2) ◽  
pp. 45-57
Author(s):  
Pintu Kumar ◽  
Prahlad Kumar Bairwa
Keyword(s):  
Food Security ◽  
Development Bank ◽  
Brics Countries ◽  
New Development

Practitioner Review: Continuity and Change: The Fair Work Act in Aviation

2011 ◽  
Vol 53 (3) ◽  
pp. 392-401 ◽  
Author(s):  
Sue Bussell ◽  
John Farrow
Keyword(s):  
Industrial Relations ◽  
Safety Net ◽  
Aviation Industry ◽  
Continuity And Change ◽  
National Debate ◽  
New Development ◽  
Key Issues ◽  
The Individual ◽  
The Impact

This article begins by discussing the specific industrial relations challenges of the highly competitive aviation industry. It then reflects on the outcome of the recent intense national debate over industrial relations, exploring the consequences of that debate for practice and policy, and discusses some key issues that remain in play. Although the Fair Work Act 2009 may have come about as a reaction to what many perceive as the ‘excesses’ of Work Choices, the new Act does not so much ‘wind back the clock’ as represent a significant new development in Australia’s long and unique industrial relations history. This article will discuss the impact of the changes, to date, made by the Fair Work Act on one organization, including the expansion of the ‘safety net’, and how the new compromise between the role of the ‘collective’ and the role of the ‘individual’ struck by the Act has the potential to fundamentally change the nature and structure of bargaining. We offer these comments as practitioners who have worked under successive industrial relations regimes since the early 1980s.

From Need to Policy: Community Supported Development and Implementation of the South Carolina Vulnerable Adult Guardian Ad Litem (SC VAGAL) Program

2020 ◽  
pp. 073346482097880
Author(s):  
M. Aaron Guest ◽  
Brenda Stalzer ◽  
Maria Patton
Keyword(s):  
South Carolina ◽  
Program Development ◽  
Public Service ◽  
Development Process ◽  
Vital Role ◽  
The South ◽  
Pilot Testing ◽  
Abuse And Neglect ◽  
Guardian Ad Litem

Adult guardian ad litem programs are a necessary public service to protect adults from abuse and neglect. This article describes the development and implementation of an adult guardian ad litem program. We discuss the program’s impetus, pilot testing, evaluation, and implementation of the program. Our experience highlights the vital role of diverse inter-sectoral stakeholders. Furthermore, the development process highlights the need for flexibility in program development, tension negotiation among stakeholders, and engagement of aging stakeholders in nontraditional arenas.

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