The Voices of Staff Members
The voices of staff members are important to any school improvement process. The perceptions of those who work in a school can have a significant impact on the environment within that school. Improving school climate doesn’t mean only making sure that students feel safe and welcome and believe that adults care about their academic and social-emotional well- being. It also means that teachers, administrators, and other school staff feel committed to the school, view it as a good place to work, and believe they have a role in promoting positive experiences for all students— even those not in their classes or otherwise assigned to them. Staff surveys are an important part of a comprehensive monitoring system because they can tell us first- hand about the lives of staff members in school and can also add another perspective on student behaviors. Staff members are an essential source of information on the interrelationships among teachers, administrators, and classified personnel. For teachers and supporting staff members to contribute best to school performance, they need to feel that the organizational climate supports them and their work. Teachers who feel unappreciated and that they operate under difficult working conditions will be less motivated to invest in their work and may burn out faster and leave the school. Such frequent staff turnover has disastrous consequences for students’ lives in school (see Box 6.1). Staff members may feel that asking for students’ perceptions of how they teach and run the school puts them in a disadvantageous position in which others can blame them for academic or behavior problems among students. Listening to staff members and their views of the students, the school, and the district leadership is a way of communicating that their opinions and perceptions are valued. It is also a way for leaders to advocate for the importance of listening to feedback and to show that they welcome feedback from staff members about their performance. Providing regular opportunities for feedback from staff members is an important way to assess their needs for training and other types of support.