Quality of Care in the Social Services: Research Agenda and Methods

2005 ◽  
Vol 29 (3) ◽  
pp. 181-191 ◽  
Author(s):  
J. C. McMillen ◽  
E. K. Proctor ◽  
D. Megivern ◽  
C. W. Striley ◽  
L. J. Cabassa ◽  
...  
PEDIATRICS ◽  
1978 ◽  
Vol 61 (1) ◽  
pp. 4-4
Author(s):  
Jerry Avorn ◽  

We must not assume, as we so often have, that any problem can be solved merely by the application of more technology, and more hardware. In the case of medicine, far-reaching cultural and economic changes will have to take place before we can develop an optional health care system—changes which need have nothing whatever to do with machines or automation. A computer, or a "patient's assistant," can improve the quality of care or render it mediocre; it can be a means of freeing medical talent for larger questions, or just larger incomes; it can increase the dignity of healing or it can cheapen and degrade the experience. These are outcomes that are relatively independent of the technology itself; as we have learned so often and so painfully, it is the social uses to which we put these capabilities that are crucial. If we don't allow a blind technological imperative to squeeze all that is human out of the healing process, if we don't let lust for maximized profit margins contaminate even more of medicine, these tools may play a role in ending the crisis of health care delivery we now face. But if we choose to approach these problems as we have approached so many others in this century, even pulling out all the plugs won't help.


2014 ◽  
Vol 5 (1) ◽  
pp. 666-670
Author(s):  
Andrea Racz

Civil organisations services and care operating in the social field are an important part of the social network since they contribute to the social inclusion and increasing life quality of excluded social groups. In the study we deal with how much the innovativeness (on program and specialization level) and system approach are emphasised in the approaches of civil organisations that operate in the field of social and child protection. Firstly, we briefly overview the main characteristics of civil organisations that operate in social field. Then we examine those tenders of civil organisations operating on social and child protection field which tendered between 2008 and 2009 in a concrete Hungarian tender system, in the so-called Norwegian Civil Fund (NCF)


CICES ◽  
2015 ◽  
Vol 1 (1) ◽  
pp. 1-9
Author(s):  
Abas Sunarya ◽  
Ely Nuryani ◽  
Mochamad Yusuf Romdoni

Community service is very important to do as well as services provided to civil servants/private to public, in any place where companies and government agencies can be divided into several sub-sections to fit the field and their respective functions in the work. Similarly the social services at Serang District which has been divided into several sections, one of which is a sub section Hope Family Program in terms of helping very poor families who have previously registered as participants to this program. This program is a program that provides cash assistance to extremely poor families if they meet the requirements associated with efforts to improve the quality of human resources, education and health. The main objective of this program is helping to reduce poverty by improving the quality of human resources in extreme poverty. In practice, this is managed by Family Hope Program Implementation Unit in each district, In this case I find the problems or constraints that exist within Family Hope Program the classification of very poor families are less clear, the lack of updating an increase in the economic status of participants, and the absence of recapitulation of education facilities and health insurance in their respective districts in Serang District.


2021 ◽  
Author(s):  
S.E. Gasumova

This article presents the author’s definitions of “digitization of social service provision” and “digitization of social services” concepts and identifies the difference between them. It presents the results of an interview with 18 experts — the heads of institutions and organizations of social service provision implementing the rehabilitation of disabled people in Perm region. The research was conducted in 2019 and sought to identify problems and prospects for the digitization of the social services sphere. Interviewees rated their satisfaction regarding the convenience and time cost of automated systems that are currently being used in their organizations; characterized their needs in introducing various innovative interactive services, mobile applications, and other digital software; and expressed their attitude to various innovations. Social innovations were developed by the researchers and offered to experts by interviewers (for example, services for assessing the quality of work of specialists by service users, quick selection of the right social service, filing a complaint, referring a citizen to another organization, counseling in video mode, electronic appointment service, etc.). The research has shown how innovations can improve the performance of social service providers’ work and the quality of their interactions with citizens, which will ultimately increase the satisfaction of social service users and will positively affect the level of social well-being in society as a whole. A number of problems have been identified that currently impede the development of digitization: they are related to staff resources, the level of computerization, the lack of motivation among managers and personnel of social service organizations to implement innovative IT, and a certain distrust that such technologies can facilitate the activities of the organization and increase its effectiveness. Keywords: digitization, social service provision, social services, social institutions, social work


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