The effects of work‐family conflict, emotional exhaustion, and intrinsic motivation on job outcomes of front‐line employees

2006 ◽  
Vol 24 (3) ◽  
pp. 173-193 ◽  
Author(s):  
Osman M. Karatepe ◽  
Mehmet Tekinkus
2018 ◽  
Vol 20 (1) ◽  
pp. 89 ◽  
Author(s):  
Andi Ina Yustina ◽  
Tifanny Valerina

This paper examines whether the work-family conflict (related to both work-interfering-family and family-interfering-work) of auditors affects their performance and if so, whether the effect is mediated by emotional exhaustion and job satisfaction. A mail survey is used to deliver a questionnaire to 151 auditors from ten CPA firm in Indonesia. The result shows that emotional exhaustion and job satisfaction fully mediates the relationship of work-family conflict with job performance. The result also demonstrates that Work-Interfering-Family (WIF) has significant effects on emotional exhaustion and job satisfaction, but Family-Interfering-Work (FIW) has no significant influence on either emotional exhaustion or job satisfaction. This study suggests that maintaining a regular training program for auditors, having flexible working arrangements, and encouraging a healthy lifestyle may help to reduce the work-family conflict and will increase the job satisfaction and performance of auditors.


2013 ◽  
Vol 113 (2) ◽  
pp. 619-634 ◽  
Author(s):  
Soojin Lee ◽  
Seckyoung Loretta Kim ◽  
Eun Kyung Park ◽  
Seokhwa Yun

With an increase of female workforce and dual-earner families, work-family conflict has received particular attention. Using a sample of 159 employees in South Korea, this study examined whether work-family conflict mediated the relationship between social support and emotional exhaustion. Supervisor and family support were found to be related negatively to two different aspects of work-family conflict, i.e., work interference with family and family interference with work, respectively. Also, each dimension of work-family conflict was associated with employees' emotional exhaustion. The relationship between supervisor support and emotional exhaustion was mediated by work interference with family; whereas, the relationship between family support and emotional exhaustion was mediated by family interference with work. Implications and future research directions are discussed.


2010 ◽  
Vol 38 (6) ◽  
pp. 829-844 ◽  
Author(s):  
Ming-Chu Yu ◽  
Yuan-Duen Lee ◽  
Bin-Chuan Tsai

In this study we examined the relationships among job stress, role stress, work-family conflict, and emotional exhaustion among electronics industry employees in China. Empirical data was gained from 466 questionnaires. Factor analysis and regression analysis were employed. It was found that job stress and role stress have a significant effect on emotional exhaustion, and that work-family conflict has a positive effect on emotional exhaustion. We determined that there is a need for human resource management staff in the industry to establish and strengthen a scheme of organizational support that extends to the families of employees.


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