Business process model patterns: state-of-the-art, research classification and taxonomy

2019 ◽  
Vol 25 (5) ◽  
pp. 972-994 ◽  
Author(s):  
Michael Fellmann ◽  
Agnes Koschmider ◽  
Ralf Laue ◽  
Andreas Schoknecht ◽  
Arthur Vetter

Purpose Patterns have proven to be useful for documenting general reusable solutions to a commonly occurring problem. In recent years, several different business process management (BPM)-related patterns have been published. Despite the large number of publications on this subject, there is no work that provides a comprehensive overview and categorization of the published business process model patterns. The purpose of this paper is to close this gap by providing a taxonomy of patterns as well as a classification of 89 research works. Design/methodology/approach The authors analyzed 280 research articles following a structured iterative procedure inspired by the method for taxonomy development from Nickerson et al. (2013). Using deductive and inductive reasoning processes embedded in concurrent as well as joint research activities, the authors created a taxonomy of patterns as well as a classification of 89 research works. Findings In general, the findings extend the current understanding of BPM patterns. The authors identify pattern categories that are highly populated with research works as well as categories that have received far less attention such as risk and security, the ecological perspective and process architecture. Further, the analysis shows that there is not yet an overarching pattern language for business process model patterns. The insights can be used as starting point for developing such a pattern language. Originality/value Up to now, no comprehensive pattern taxonomy and research classification exists. The taxonomy and classification are useful for searching pattern works which is also supported by an accompanying website complementing the work. In regard to future research and publications on patterns, the authors derive recommendations regarding the content and structure of pattern publications.

2017 ◽  
Vol 23 (3) ◽  
pp. 721-734 ◽  
Author(s):  
Matthias Murawski ◽  
Markus Bick

Purpose Considering working in the digital age, questions on the consequences for the individual workers are, so far, often neglected. The purpose of this paper is to deal with the question of whether the digital competences of the workforce is a research topic. The authors argue for the thesis that it is indeed a research topic. Design/methodology/approach In addition to a literature analysis of the top IS, HR, and learning publications, non-scientific sources, as well as the opinions of the authors, are included. The authors’ thesis is challenged through a debate of corresponding pros and cons. Findings The definition of digital competences lacks scientific depth. Focussing on the workforce is valid, as a “lifelong” perspective is not mandatory for research. Digital competence research is a multidisciplinary task to which the IS field can make a valuable contribution. Research limitations/implications Although relevant references are included, some aspects are mainly driven by the opinions of the authors. The theoretical implications encompass a call for a scientific definition of digital competences. Furthermore, scholars should focus on the competences of the workforce, including occupations, roles, or industries. The authors conclude by providing a first proposal of a research agenda. Practical implications The practical implications include the alignment of multiple stakeholders for the design of “digital” curricula and the integration by HR departments of the construct of digital competences, e.g. for compensation matters and job requirements. Originality/value This paper is one of very few contributions in the area of the digital competences of the workforce, and it presents a starting point for future research activities.


2015 ◽  
Vol 21 (2) ◽  
pp. 419-462 ◽  
Author(s):  
Marta Rinaldi ◽  
Roberto Montanari ◽  
Eleonora Bottani

Purpose – The purpose of this paper is to propose a business process reengineering (BPR) approach to a public administration of Italy, to first assess the efficiency of the administration, then to redesign its internal processes, to improve the current performance. Design/methodology/approach – A detailed mapping of the AS IS processes of the public administration was initially carried out, together with the collection of the relevant data. Then, a simulation model was designed to support the BPR approach. In particular, the model was exploited to assess the performance of the AS IS scenario of the organization, then to investigate numerous TO BE process configurations and evaluate the achievable performance improvements. Findings – From the study, it emerged that the current efficiency level of the public administration examined has potentials to be significantly improved. For instance, by maintaining its current workforce, the public administration could consider the opportunity of providing additional services to the citizens or to serve citizens from the neighbouring municipalities. Otherwise, the organization could consider a reorganization and reduction of its current workforce, at the same time keeping the service level to its citizens almost unchanged. Research limitations/implications – Results of this study cannot be fully generalized, since the whole analysis is grounded on specific public administration. Moreover, although the simulation outcomes of the TO BE processes show interesting improvements compared to the AS IS scenario, the TO BE configurations were not (yet) implemented in practice. Therefore, the results provided should be confirmed in future research activities. Practical implications – The case study allowed deriving some useful guidelines to improve the efficiency of the public administration examined, as well as to identify some TO BE configurations that could be implemented in practice. Originality/value – Scientific literature includes a limited number of studies that evaluate the efficiency of public organizations in real contexts. Moreover, no studies target public administrations in Italy. Therefore, this case study represents an interesting addition to the literature.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dae-Kyoo Kim ◽  
Yeasun K. Chung

PurposeThe authors use the extension mechanism provided by the Business Process Model and Notation (BPMN) to define roles, which allows roles to be fully aligned with the BPMN standard. The authors describe how a pattern can be defined in terms of roles and present the formal semantics of pattern realization and refinement to support systematic reuse of patterns in business process development.Design/methodology/approachIt is widely agreed that the use of business process patterns improves the efficiency and quality of business process development. However, few techniques are available to describe business process patterns at an appropriate level of abstraction to facilitate the reuse of patterns. To address this, this paper presents the role-based Business Process Model and Notation (R-BPMN), an extension of BPMN for abstract modeling of business process patterns based on a novel notion of role.FindingsThe authors apply R-BPMN in case studies for pattern realization and refinement and discuss tool support via an existing tool. The case studies demonstrate the practical benefits of R-BPMN in capturing pattern variability and facilitating pattern reuse.Practical implicationsThe findings imply a potential impact of R-BPMN on practical benefits when it is supported at the metamodel level in tool development.Originality/valueThis study addresses the need for abstract modeling of process patterns at the metamodel level, which facilitates the formalization of pattern variability and tool development to support various realizations of process patterns at the model level.


2019 ◽  
Vol 26 (1) ◽  
pp. 168-190
Author(s):  
Fouzia Kahloun ◽  
Sonia Ayachi-Ghannouchi

Purpose The concept of business process (BP) management plays a major role in information systems with several applications. Modeling languages and tools can be used by domain experts to help in the business process model (BPM) design. The purpose of this paper is to focus on quality improvement for BPMs through the proposition of a novel prototype and apply it on real case for BPMs in the field of higher education. Design/methodology/approach The authors developed a prototype named Business Process Model Quality Assess (BPMoQualAssess) that works in two steps. In the first step, it allows designing and verifying the quality of BPMs in the field of higher education. Second, it focuses on evaluating process results through a set of criteria and specific measures for each process. Both steps are based on three main key concepts: measures, threshold values and guidelines in order to guide the modeler in assessing his/her model and also to get good results from the latter. Findings The authors implemented the BPMoQualAssess prototype to evaluate the quality of BPMs as well as its results. Furthermore, the authors have conducted a case study with a process in the field of higher education. Indeed, first, the authors obtained an improved BPM with a high-quality level. Second, the authors then evaluated the results by focusing on measures, threshold values and appropriate quality guidelines in order to obtain better results. Originality/value In the context of this study, the authors aim to make a significant contribution to the knowledge on the subject of the quality for higher education sector processes, on one hand on the models and on the other hand the results of processes. All these concepts are fully nested within a new quality prototype for process model evaluation and validated on real BPMs in the field of higher education. There are many publications focusing on BP quality in the literature, but only a few approaches combine the main keys thresholds, measures and guidelines. In fact, the principal contribution of this research consists in linking measures and threshold values to the resulting guidelines as they have been presented separately in the literature. Furthermore, the authors elaborate for each measure its own recommendation to guide the modeler in redesigning his/her model. Also, the authors define threshold values of process results in higher education and also took into account the opinion of domain experts. To sum up, the originality of this work appears in the application of BPM in the field of higher education given the lack of work in the literature for this direction, and it will pave a way for research in BP innovation areas.


10.14311/848 ◽  
2006 ◽  
Vol 46 (4) ◽  
Author(s):  
O. Mysliveček

Outsourcing and other kinds of tight cooperation among organizations are more and more necessary for success on all markets (markets of high technology products are particularly influenced). Thus it is important for companies to be able to effectively set up all kinds of cooperation. A business process model (BPM) is a suitable starting point for this future cooperation. In this paper the process of setting up such cooperation is outlined, as well as why it is important for business success. 


Author(s):  
Mokhtar Soltani ◽  
Sidi Mohamed Benslimane

Various approaches uses business process models as starting point to derive software services. The first and the important task for developing service-oriented models is service identification. However, the majority of existing methods for service identification are developed manually because, on the one hand, they are based on the competence of the developers and, on the other hand, the business process models do not comprise sufficient knowledge to identify services automatically. The integration of Business Process Modeling (BPM), Model-Driven Development (MDD), and Ontology-based Semantic Annotation (OSA) allows the automation of the SOA (Service-Oriented Architecture) services development. Three steps are used for developing an SOA solution: service identification, service specification and finally service realization. In this paper, the authors illustrate a method called MOOSI (Multi-Objective Optimization-based Service Identification) that automatically identifies the architecturally significant elements from an annotated business process model in order to specify service model artifacts. The main goal of this work is to support the automation of the development process of service-oriented enterprise information system. The implementation results of our proposed method are discussed. This result shows that MOOSI can achieve high performance in terms of execution time and important quality in terms of modularization quality of identified services compared with other solution.


2017 ◽  
Vol 45 (4) ◽  
pp. 39
Author(s):  
Zoran Nešić ◽  
Predrag Popović ◽  
Miroslav Radojičić ◽  
Leon Ljubić

This paper emphasizes the importance of developing information systems aimed at improving quality of operations. It is presented the basic and most important steps which are the basis for the formation of information systems. An example which is illustrated in this paper refers to the modeling of business processes and relational databases. The importance of proper and documented business process model is reflected in the consistency of the flow of information, data models and activities and their clear perception. It can be considered that the present step is the basis for the further implementation of information technology. In line with this consideration, this paper aims to highlight the importance of the problem presented in the function of improving quality of operations. The presented methodological framework can be universally applied as a starting point for the design of information systems relating to the segment of building permits issuing.


2015 ◽  
Vol 38 (3) ◽  
pp. 21
Author(s):  
Scot Ausborn ◽  
Julia Rotondo ◽  
Tim Mulcahy

Mapping the General Social Survey to the Generic Statistical Business Process Model: NORC's Experience


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