scholarly journals BUSINESS PROCESS MODEL DEVELOPMENT IN QUALITY IMPROVEMENT

2017 ◽  
Vol 45 (4) ◽  
pp. 39
Author(s):  
Zoran Nešić ◽  
Predrag Popović ◽  
Miroslav Radojičić ◽  
Leon Ljubić

This paper emphasizes the importance of developing information systems aimed at improving quality of operations. It is presented the basic and most important steps which are the basis for the formation of information systems. An example which is illustrated in this paper refers to the modeling of business processes and relational databases. The importance of proper and documented business process model is reflected in the consistency of the flow of information, data models and activities and their clear perception. It can be considered that the present step is the basis for the further implementation of information technology. In line with this consideration, this paper aims to highlight the importance of the problem presented in the function of improving quality of operations. The presented methodological framework can be universally applied as a starting point for the design of information systems relating to the segment of building permits issuing.

2020 ◽  
pp. 29-34
Author(s):  
Natalya Valentinovna Bogoslovskaya ◽  
Aleksandr Viktorovich Brzhezovskii

As noted in the explanatory note to the «Information Systems Specialist» professional standard, the success of implementing information systems is largely determined by the accuracy of their adaptation to the business processes of the customer organization. Today, BPMN notation is often used as a tool for extracting requirements for information systems. BPMN provides executable semantics that make it possible not only to draw up a detailed specification of a business process, but also to model it with numerical estimates. The aims of this study are to choose tools for teaching students from the number provided by BPMN notation: descriptive, analytical and executable, which allow to implement the third level of modeling; to define a methodology for teaching business modeling, including the ability to execute business processes in the universal BPMN runtimes and as an add-on on the configuration of the information system. The following methods have been used: comparative analysis and testing of the functionality provided for the development of business processes in the Bizagi and 1C: Enterprise tool environments, including the creation of the data and presentation layers necessary for BPMN execution. As a result, the main stages of business modeling are formulated, a functional comparison of tools for working at the following stages has been carried out: development of a business process model; development of a data layer that supports the execution of the process; mapping data to process tasks – forms of user tasks; programming business rules governing the process; execution of a business process by user-performer. The peculiarity of 1C: Enterprise is that the business process is essentially a superstructure over the layers of data and representations of the finished configuration of a process-oriented information system. The authors believe that both the first and the second approach deserve attention in terms of the educational process at the university for students of 09.03.02 «Information systems and technologies» specialty.


2019 ◽  
Vol 25 (5) ◽  
pp. 972-994 ◽  
Author(s):  
Michael Fellmann ◽  
Agnes Koschmider ◽  
Ralf Laue ◽  
Andreas Schoknecht ◽  
Arthur Vetter

Purpose Patterns have proven to be useful for documenting general reusable solutions to a commonly occurring problem. In recent years, several different business process management (BPM)-related patterns have been published. Despite the large number of publications on this subject, there is no work that provides a comprehensive overview and categorization of the published business process model patterns. The purpose of this paper is to close this gap by providing a taxonomy of patterns as well as a classification of 89 research works. Design/methodology/approach The authors analyzed 280 research articles following a structured iterative procedure inspired by the method for taxonomy development from Nickerson et al. (2013). Using deductive and inductive reasoning processes embedded in concurrent as well as joint research activities, the authors created a taxonomy of patterns as well as a classification of 89 research works. Findings In general, the findings extend the current understanding of BPM patterns. The authors identify pattern categories that are highly populated with research works as well as categories that have received far less attention such as risk and security, the ecological perspective and process architecture. Further, the analysis shows that there is not yet an overarching pattern language for business process model patterns. The insights can be used as starting point for developing such a pattern language. Originality/value Up to now, no comprehensive pattern taxonomy and research classification exists. The taxonomy and classification are useful for searching pattern works which is also supported by an accompanying website complementing the work. In regard to future research and publications on patterns, the authors derive recommendations regarding the content and structure of pattern publications.


2021 ◽  
Vol 6 (3) ◽  
pp. 170
Author(s):  
Hilman Nuril Hadi

Business process model was created to make it easier for business process stakeholders to communicate and discuss the structure of the process more effectively and efficiently. Business process models can also be business artifacts and media that can be analyzed further to improve and maintain organizational competitiveness. To analyze business processes in a structured manner, the effect/results of the execution of business processes will be one of the important information. The effect/result of the execution of certain activities or a business process as a whole are useful for managing business processes, including for improvements related to future business processes. This effect annotation approach needs to be supported by business process modeling tools to assist business analysts in managing business processes properly. In previous research, the author has developed a plugin that supports business analysts to describe the effects semantically attached to activities in the Business Process Model and Notation (BPMN) business process model. In this paper, the author describes the unit testing process and its results on the plugin of semantic effect annotation that have been developed. Unit testing was carried out using the basic path testing technique and has obtained three test paths. The results of unit test for plugin are also described in this paper.


2014 ◽  
Vol 11 (2) ◽  
pp. 461-480 ◽  
Author(s):  
Nuno Castela ◽  
Paulo Dias ◽  
Marielba Zacarias ◽  
José Tribolet

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.


2014 ◽  
Vol 17 (2) ◽  
Author(s):  
Jonas Montilva ◽  
Judith Barrios ◽  
Isabel Besembel ◽  
William Montilva

The successful application of Information Technologies (IT) in an organization depends on the business processes used for managing such technologies. It is widely recognized that the use of the Enterprise Architecture (EA) practice for organizing these technologies into a framework is a key factor for achieving a better IT - business alignment. This article presents a business process model for the IT Management that can be used in medium and large organizations as a framework for modelling and analysing their IT management processes. The main difference between the described model and others found in the literature is that our model places EA concept at the centre of the organization of IT Management activities. It provides a better definition, organization and comprehension of the essential and support IT management activities. The described model is being used in several organizations as a referential framework to improve their current IT Management processes.


2020 ◽  
pp. 464-478
Author(s):  
Loubna El Faquih ◽  
Mounia Fredj

In recent years, business process modeling has increasingly drawn the attention of enterprises. As a result of the wide use of business processes, redundancy problems have arisen and researchers introduced the variability management, in order to enhance the business process reuse. The most approach used in this context is the Configurable Process Model solution, which consists in representing the variable and the fixed parts together in a unique model. Due to the increasing number of variants, the configurable models become complex and incomprehensible, and their quality is therefore impacted. Most of research work is limited to the syntactic quality of process variants. The approach presented in this paper aims at providing a novel method towards syntactic verification and semantic validation of configurable process models based on ontology languages. We define validation rules for assessing the quality of configurable process models. An example in the e-healthcare domain illustrates the main steps of our approach.


2010 ◽  
Vol 25 (3) ◽  
pp. 308-322
Author(s):  
Agnes Koschmider ◽  
Minseok Song ◽  
Hajo A Reijers

Formal models of business processes are used for a variety of purposes. But where the elicitation of the characteristics of a business process usually takes place in a collaborative fashion, the building of the final, formal process model is done mostly by a single person. This article presents the design and Implementation of a Recommendation-Based Process Modeling Support System with ‘social features.’ A process builder using this system will receive recommendations to complete or edit a formal business process model on the basis of previous usage of modeling fragments by her peers. Such features potentially Improve the modeling process and, as such, the modeling outcome, that is, the quality of the process model. This article also contains an evaluation of the system's usage and effectiveness, which builds on an experimental design. It is shown that process builders are inclined to follow up on the provided recommendations and that this will improve the semantical quality of the created model. However, Information on peer usage of modeling fragments does not play a big role in selecting the recommendations being followed up. This article fits within a stream of research that puts emphasis on the modeling process, rather than on the model artifact.


Author(s):  
Juan Federico Gómez Estupiñán

Resumen El objetivo del artículo es caracterizar el estándar Business Process Model and Notation BPMN, como herramienta gráfica para el modelado de los procesos de negocio de una organización, y realizar un análisis crítico de las posibilidades que ofrece, identificando sus ventajas y desventajas para representar adecuadamente aspectos como actores, actividades, eventos, flujos de trabajo, controles y recursos entre otros. Para verificar la funcionalidad que ofrece BPMN, se usó como caso de estudio ‘Alquiler de Vehículos’, que incluye los procesos básicos de compra, gestión, alquiler y venta de vehículo. Se encontró que la versión BPMN 2.0, incluye un conjunto de prestaciones adicionales que permiten modelar en forma completa y precisa los procesos de negocio, condición necesaria para que a partir de estos modelos se pueda implementar correctamente el sistema de gestión de procesos de negocio, utilizando una herramienta válida para tal fin. Se concluye que BPMN es una herramienta sencilla, fácil de comprender, pero con una gran potencialidad para el modelado de procesos de cualquier tipo de organización. Palabras Clave: Business Process Management BPM, Business Process Model and Notation BPMN, Alquiler de Vehículos, Business Process Management Suite BPMS.   Abstract The aim of this paper is to describe the standard Business Process Model and Notation BPMN, graphic tool for modeling business processes of an organization, and critical analysis of the possibilities, identifying advantages and disadvantages to adequately represent aspects as actors, activities, events, workflows, controls and resources among others. To verify the functionality offered BPMN, is used as a case study ‘Rent a Car’, which includes the basic processes of acquisition, management, leasing and sale of vehicle. We found that this standard, particularly BPMN version 2.0, includes a set of additional features that allow you to model a complete and accurate business processes, necessary condition for that since these models are able to successfully implement the business process management system, using a valid tool for this purpose. We conclude that BPMN is a simple tool, easy to understand, but with a great potential for modeling processes of any type of organization. Keywords: Business Process Management BPM, Business Process Model and Notation BPMN, Rent a Car, Business Process Management Suite BPMS.


Author(s):  
Maria Estrela Ferreira da Cruz ◽  
Ricardo J. Machado ◽  
Maribel Yasmina Santos

The constant change and rising complexity of organizations, mainly due to the transforming nature of their business processes, has driven the increase of interest in business process management by organizations. It is recognized that knowing business processes can help to ensure that the software under development will meet the business needs. Some of software development processes (like unified process) already refer to business process modeling as a first effort in the software development process. A business process model usually is created under the supervision, clarification, approval, and validation of the business stakeholders. Thus, a business process model is a proper representation of the reality (as is or to be), having lots of useful information that can be used in the development of the software system that will support the business. The chapter uses the information existing in business process models to derive software models specially focused in generating a data model.


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