Emotional management in the workplace
Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the papers in context. Findings – Statistics show that populations are aging in many countries around the world. Growth in the number of older employees in the workplace is one major consequence of this demographic shift. As such individuals have become important assets to their firm, leaders should strive to ascertain how to maximize the value they provide. How age is conceptualized determines its impact on attitudes and behaviors regarding work. Such as, involvement and satisfaction with the job and commitment toward the firm can vary depending on the way in which the employee’s age is articulated. Past research has identified subjective age and social age among the different conceptualizations. But, chronological age and age reflected by work experience are often most relevant in workplace contexts. Practical implications – The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value – The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.