An investigation of modern building equipment technology adoption in the Australian construction industry

2018 ◽  
Vol 25 (8) ◽  
pp. 1075-1091 ◽  
Author(s):  
Samad M.E. Sepasgozar ◽  
Steven Davis ◽  
Martin Loosemore ◽  
Leonhard Bernold
Keyword(s):  
Content Analysis ◽  
Technology Adoption ◽  
Construction Industry ◽  
Innovation Diffusion ◽  
New Technology ◽  
Adoption Process ◽  
Content Type ◽  
Modern Equipment ◽  
Three Stages

Purpose Research into the construction industry’s adoption of modern equipment technologies, such as remote-controlled trucks, excavators and drones, has been neglected in comparison to the significant body of research into the adoption of information technology in construction. Construction research has also neglected to adequately consider the important role of vendors in the innovation diffusion process, focussing mostly on the role of the customer. Set within the context of Australia’s construction industry, the purpose of this paper is to address these gaps in knowledge by exploring the role of customers and vendors in the diffusion of modern equipment technologies into the construction industry. Design/methodology/approach Using contemporary models of innovation diffusion which move beyond the simple dualistic problem of whether innovation is supply-pushed or demand-pulled, 19 semi-structured interviews were undertaken with customers and vendors involved in two major modern equipment technology trade exhibitions in Australia. This was followed by the collection of documentary data in the form of photos, directory books, marketing material, catalogues, websites and booth and exhibition layouts to validate the proposed model and provide insights into vendor marketing strategies. These data were analysed using both content analysis and principal component analysis (PCA). Findings According to the PCA and content analysis, vendor’s engagement in the adoption of modern equipment technologies falls into three stages that correspond to three stages in the customer’s adoption process. In the first stage, customers identify possible solutions and recognise new technologies following a previous recognition of a need. Vendors provide facilities for attracting potential customers and letting customers know that their technology exists and can help solve the customer’s problem. The second stage involves customers gaining knowledge about the details of the new technology, and vendors focusing on detailed knowledge transfer through written materials and demonstrations of the functionality of the new technology. In the third stage, customers have specific questions that they want answered to assist them in comparing different vendors and solutions. By this stage, vendors have built a close relationship with the customer and in contrast to earlier stages engage in two-way communication to help the customer’s decision process by addressing specific technical and support-related questions. Originality/value The originality and value of this research is in addressing the lack of research in modern equipment technology adoption for building construction and the lack of data on the role of vendors in the process by developing a new empirical framework which describes the stages in the process and the ways that customers and vendors interact at each stage. The results indicate that conceptually, as the construction industry becomes more industrialised, current models of innovation adoption will need to develop to reflect this growing technological complexity and recognise that vendors and customers engage differently in the adoption process, according to the type of technology they wish to adopt.

The role of customers and vendors in modern construction equipment technology diffusion

2017 ◽  
Vol 24 (6) ◽  
pp. 1203-1221 ◽  
Author(s):  
Samad M.E. Sepasgozar ◽  
Martin Loosemore
Keyword(s):  
Diffusion Process ◽  
Innovation Diffusion ◽  
Technology Diffusion ◽  
Critical Role ◽  
Construction Equipment ◽  
Content Type ◽  
Modern Equipment ◽  
Group I ◽  
Innovation Diffusion Process

Purpose The purpose of this paper is to address the gap in knowledge by exploring the role of customers and vendors in diffusion of modern equipment technologies into the construction industry. Design/methodology/approach To address the need to consider both vendors and customers in the innovation diffusion process and the need for in-depth cross-sectional studies, semi-structured interviews were undertaken with 147 participants including 85 vendors and 62 customers of modern construction technologies at company, project and operational levels in Australia and North America. Thematic analysis and an analytic hierarchy process illustrate the critical role of both customers and vendors in the diffusion process of modern equipment technologies. Findings A new conceptual model is presented which classifies modern equipment technology customers into four categories: visionaries (group I); innovators (group II); pragmatists (group III); and conservatives (group IV) based on the way in which they interact with vendors in the innovation diffusion process. The results also reveal that there is a significant emotional/affective aspect of innovation diffusion decisions which has not been recognised in previous research. Originality/value The major contribution of this study is that it analyses the role of both vendors and customers in the equipment technology diffusion process at three different levels (strategic, project and operational) in large corporations and small-to-medium-sized businesses. The findings not only advance construction innovation research beyond traditional linear models of innovation, but also provide new knowledge which enable customers and vendors to interact more effectively in the diffusion of new construction equipment technologies.

Influential safety technology adoption predictors in construction

2019 ◽  
Vol 26 (11) ◽  
pp. 2655-2681 ◽  
Author(s):  
Chukwuma Nnaji ◽  
John Gambatese ◽  
Ali Karakhan ◽  
Chinweike Eseonu
Keyword(s):  
Technology Adoption ◽  
Construction Industry ◽  
Work Experience ◽  
Workplace Safety ◽  
Essential Elements ◽  
Worker Safety ◽  
Adoption Process ◽  
Construction Technology ◽  
Content Type ◽  
Safety Technology

Purpose Existing literature suggests that construction worker safety could be optimized using emerging technologies. However, the application of safety technologies in the construction industry is limited. One reason for the constrained adoption of safety technologies is the lack of empirical information for mitigating the risk of a failed adoption. The purpose of this paper is to fill the research gap through identifying key factors that predict successful adoption of safety technologies. Design/methodology/approach In total, 26 key technology adoption predictors were identified and classified using a combination of literature review and an expert panel. The level of influence for each identified safety technology adoption predictor was assessed and ranked using the Relative Importance Index. Analysis of variance was performed as well to assess the potential difference in perceived level of importance for the predictors when the study participants were clustered according to work experience and company size. Findings Statistical analysis indicates that 12 out of the 26 predictors identified are highly influential regarding technology adoption decision-making in construction. Technology reliability, effectiveness and durability were ranked as the most influential predictors. The participants who work for small companies and who had less than ten years of experience rated individual- and technology-related predictors significantly lower than the experienced participants working for medium and large companies. Practical implications The present study provides construction researchers and practitioners with valuable information regarding safety technology predictors and their magnitude, both of which are essential elements of a successful safety technology adoption process. Improved technology adoption can enhance workplace safety and minimize worker injuries, providing substantial benefits to the construction industry. Originality/value This study contributes to technology adoption knowledge by identifying and quantifying the influential predictors of safety technologies in relation to different organizational contexts. The study informs the need to develop an integrated conceptual model for safety technology adoption.

Intergenerational hybrid products in periods of discontinuous change

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wilian Gatti Junior ◽  
Alceu Salles Camargo Junior ◽  
Paul Varella
Keyword(s):  
New Technologies ◽  
New Technology ◽  
Annual Reports ◽  
Discontinuous Change ◽  
Historical Case ◽  
Content Type ◽  
Industrial Sectors ◽  
Hybrid Products ◽  
Organizational Inertia

PurposeThis study examines the role of hybrid products employed in companies' innovation strategy within three American industrial sectors: tires, typewriters and photography cameras.Design/methodology/approachThe authors selected historical cases that enabled us to present the role of hybrid products in periods of discontinuous change. Different sources are employed in this study: papers, books, cases, working papers, videos, manuals and product catalogues, companies' annual reports, company websites, advertising, collectors' websites and museums, in addition to press and other media reports.FindingsThe authors’ historical case analysis points to two forms of hybrid products. (1) Exploitation-hybrid, which incorporates significant elements from the existing dominant design and aims at extending the revenue-generating opportunities of the existing products. (2) Exploration-hybrid, which works as an offensive strategy, as the firm uses the exploration-hybrid to promote a gradual and controlled adoption of new technology by reducing risks and the cost of change for the customer.Research limitations/implicationsThe authors’ proposed definitions strengthen the idea that hybrids are not only a reflection of organizational inertia (exploitation-hybrid). Hybrids can also mean a more proactive stance in the strategy of developing and adopting new technology (exploration-hybrid).Originality/valueThis study acknowledged hybrid products as a learning instrument that materialized the organizational ambidexterity, favoring at the same time exploitation, generally attributed to organizational inertia, and the exploration of new segments of customers or the use of new technologies.

Intention to use analytical artificial intelligence (AI) in services – the effect of technology readiness and awareness

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Carlos Flavián ◽  
Alfredo Pérez-Rueda ◽  
Daniel Belanche ◽  
Luis V. Casaló
Keyword(s):  
Artificial Intelligence ◽  
Technology Adoption ◽  
Design Methodology ◽  
Technology Readiness ◽  
Intention To Use ◽  
Content Type ◽  
Financial Investment ◽  
Managerial Implications ◽  
Barriers To Technology

PurposeThe automation of services is rapidly growing, led by sectors such as banking and financial investment. The growing number of investments managed by artificial intelligence (AI) suggests that this technology-based service will become increasingly popular. This study examines how customers' technology readiness and service awareness affect their intention to use analytical AI investment services.Design/methodology/approachThe automation of services is rapidly growing, led by sectors such as banking and financial investment. The growing number of investments managed by AI suggests that this technology-based service will become increasingly popular. This study examines how customers' technology readiness and service awareness affect their intention to use analytical AI investment services.FindingsThe results indicated that customers' technological optimism increases, and insecurity decreases, their intention to use robo-advisors. Surprisingly, feelings of technological discomfort positively influenced robo-advisor adoption. This interesting finding challenges previous insights into technology adoption and value co-creation as analytical AI puts customers into a very passive role and reduces barriers to technology adoption. The research also analyzes how consumers become aware of robo-advisors, and how this influences their acceptance.Originality/valueThis is the first study to analyze the role of customers' technology readiness in the adoption of analytical AI. The authors link the findings to previous technology adoption and automated services' literature and provide specific managerial implications and avenues for further research.

scholarly journals A comparison of the suitability of FIDIC and NEC conditions of contract in Palestine

2018 ◽  
Vol 25 (2) ◽  
pp. 241-256 ◽  
Author(s):  
Haytham Besaiso ◽  
Peter Fenn ◽  
Margaret Emsley ◽  
David Wright
Keyword(s):  
Qualitative Methods ◽  
Construction Industry ◽  
Design Methodology ◽  
Project Success ◽  
Structured Interviews ◽  
Content Type ◽  
Extant Literature ◽  
Do So

Purpose The standard forms of construction contract are receiving greater attention in the management of projects scholarship as they probably influence the project success and project disputes. The extant literature suggests that the standard forms of construction contract are one of the top sources of disputes. The purpose of this paper is to examine the effectiveness of the standard forms of construction contract, FIDIC and NEC, in reducing disputes in the Palestinian construction industry. Design/methodology/approach The researchers have used qualitative methods to collect data and more specifically have undertaken 12 semi-structured interviews. Findings The study reveals that the standard forms of construction contract can be a tool to minimise disputes, but certainly not to eradicate them, and NEC appears to be more capable than FIDIC to do so. Originality/value This study contributes to knowledge by bringing an industrial perspective into the role of standard forms of contract in disputes creation and avoidance. The interviewees, recurrent users of FIDIC contract, criticised certain features and expressions and proposed some solutions.

The language of profit warnings: a case of denial, defiance, desperation and defeat

2021 ◽  
Vol 35 (9) ◽  
pp. 28-56
Author(s):  
Victoria C. Edgar ◽  
Niamh M. Brennan ◽  
Sean Bradley Power
Keyword(s):  
Text Analysis ◽  
Design Methodology ◽  
Corporate Communication ◽  
Bad News ◽  
Board Meeting ◽  
Conference Calls ◽  
Content Type ◽  
Three Stages ◽  
Delivering Bad News

PurposeTaking a communication perspective, the paper explores management's rhetoric in profit warnings, whose sole purpose is to disclose unexpected bad news.Design/methodology/approachAdopting a close-reading approach to text analysis, the authors analyse three profit warnings of the now-collapsed Carillion, contrasting the rhetoric with contemporaneous investor conference calls to discuss the profit warnings and board minutes recording boardroom discussions of the case company's precarious financial circumstances. The analysis applies an Aristotelian framework, focussing on logos (appealing to logic and reason), ethos (appealing to authority) and pathos (appealing to emotion) to examine how Carillion's board and management used language to persuade shareholders concerning the company's adverse circumstances.FindingsAs non-routine communications, the language in profit warnings displays and mimics characteristics of routine communications by appealing primarily to logos (logic and reason). The rhetorical profiles of investor conference calls and board meeting minutes differ from profit warnings, suggesting a different version of the story behind the scenes. The authors frame the three profit warnings as representing three stages of communication as follows: denial, defiance and desperation and, for our case company, ultimately, culminating in defeat.Research limitations/implicationsThe research is limited to the study of profit warnings in one case company.Originality/valueThe paper views profit warnings as a communication artefact and examines the rhetoric in these corporate documents to elucidate their key features. The paper provides novel insights into the role of profit warnings as a corporate communication vehicle/genre delivering bad news.

Lifting the veil on HRIS adoption: the role of vendors and consultants in the diffusion of HR innovations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Grégory Jemine ◽  
Kim Guillaume
Keyword(s):  
Diffusion Processes ◽  
Active Role ◽  
Adoption Process ◽  
Supply Side ◽  
Holistic View ◽  
Content Type ◽  
Resource Information ◽  
Social Shaping ◽  
The Veil

PurposeThis paper aims to analyze the adoption process of human resource information systems (HRIS) from a supply-side perspective emphasizing the practices of HRIS vendors and consultants. It aims to counterbalance the existing literature on HRIS, which has overwhelmingly studied HRIS adoption from the customer organization's viewpoint, hence systematically downplaying the active role of vendors and consultants in adoption processes.Design/methodology/approachThe research has been conducted on the HRIS market of the Benelux (Belgium–The Netherlands–Luxemburg) from a constructionist and exploratory perspective. The structure and dynamics underlying the market are gradually unveiled through open interviews with HRIS vendors and consulting firms (n = 22).FindingsThe paper reveals how the social shaping of HR innovations takes place and identifies nine types of pressures exerted by HRIS vendors and consultants on customer organizations: assessing, advising, advertising, case-building, demonstrating, configuring, accompanying, sustaining and supporting. Taken together, these pressures demonstrate the systematic presence and active role of external actors throughout the adoption process of HRIS within firms.Research limitations/implicationsIt is suggested that further supply-side studies of innovation diffusion processes of HRIS should be conducted to complement the existing, demand-side literature. In this view, emphasis should be set on technology providers and their ongoing interactions with customer firms.Originality/valueThe analytical precedence given to supply-side actors allows to conceptualize HRIS adoption as the dynamic result of negotiations between three groups of actors (HRIS vendors, HRIS consultants and customer firms), hence resulting in a more comprehensive and holistic view of HRIS adoption processes.

Exploring and measure the performance of the Indian petroleum supply chain

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sourabh Kumar ◽  
Mukesh Kumar Barua
Keyword(s):  
Supply Chain ◽  
Technology Adoption ◽  
Performance Measurement ◽  
New Technology ◽  
Evaluation Framework ◽  
Supply Chain Performance ◽  
Performance Indices ◽  
Content Type ◽  
New Technology Adoption ◽  
Petroleum Companies

PurposeThis research identifies the supply chain performance indices and designs an evaluation framework to assess and compare the Indian petroleum supply chain performance. We presented a case study of three Indian petroleum companies. For this purpose, we identified fifteen performance criteria extracted from previous literature and expert inputs and classified them into four groups.Design/methodology/approachA fuzzy technique for order preference by similarity to the ideal solution (TOPSIS) method is employed for evaluating the performance of the Indian petroleum supply chain.FindingsThe design and evaluation framework suggests that the top three performance measurement criteria, the purity of the products, compliance with environmental laws, and new technology adoption. The result findings also indicate that company C contributes to a maximum satisfaction level of 77%. Simultaneously, companies A and B hold satisfaction levels of 72% and 67%.Practical implicationsThe managers should ensure that environmental standards, new technology adoption, and quality are significant concerns in the petroleum supply chain. The managers should follow national and international policies to preserve the environment and ensure safety in operational activities.Originality/valueThis paper makes two contributions in the domain of performance measurement of the petroleum supply chain. First, it identifies the prominent supply chain performance indices. Second, it proposes a model to assess and compare the performance of Indian petroleum companies.

“It’s your turn to step into their shoes”

2019 ◽  
Vol 19 (3) ◽  
pp. 213-224
Author(s):  
Leonor Rodriguez ◽  
Pat Dolan
Keyword(s):  
Content Analysis ◽  
Adolescent Development ◽  
Emotional Support ◽  
Design Methodology ◽  
Coping Mechanisms ◽  
Content Type ◽  
Daily Routines ◽  
Extended Families ◽  
Maternal Illness

Purpose The purpose of this paper is to evaluate the role of empathy in adolescents coping with maternal cancer to identify passive and active empathy forms and the role of these in adolescent coping at a challenging time. Design/methodology/approach This study was a secondary content analysis carried out on 15 adolescent interviews that were analysed to find the evidence of empathy in active and passive forms. Adolescents were between 14 and 20 years of age, their mothers were diagnosed with cancer in the previous 24 months to the interview. Findings The analysis identified more evidence of active forms of empathy than passive directed at ill mothers and their families as helpful behaviours and emotional support. Passive empathy was experienced by adolescents who did not have major changes in their daily routines because of maternal cancer. Both passive and active empathy were perceived as coping mechanisms. Maternal illness motivated adolescents’ empathy and encouraged actions to support their mothers, immediate and extended families. Originality/value Empathy is complex but can be important for adolescent development including their social skills and relationships; however, research has not evaluated the role of empathy in adolescents experiencing maternal cancer.

scholarly journals Investigating risk disclosures in Italian integrated reports

2020 ◽  
Vol 28 (6) ◽  
pp. 1149-1178 ◽  
Author(s):  
James Guthrie ◽  
Francesca Manes Rossi ◽  
Rebecca Levy Orelli ◽  
Giuseppe Nicolò
Keyword(s):  
Content Analysis ◽  
Financial Reporting ◽  
Design Methodology ◽  
Alternative Form ◽  
Risk Disclosure ◽  
Integrated Reporting ◽  
Content Type ◽  
Risk Disclosures ◽  
Do So

Purpose The paper identifies the types of risks disclosed by Italian organisations using integrated reporting (IR). This paper aims to understand the level and features of risk disclosure with the adoption of IR. Design/methodology/approach The authors use risk classifications already provided in the literature to develop a content analysis of Italian organisations’ integrated reports published. Findings The content analysis reveals that most of the Italian organisations incorporate many types of risk disclosure into their integrated reports. Organisations use this alternative form of reporting to communicate risk differently from how they disclose risks in traditional annual financial reporting. That is, the study finds that the organisations use their integrated reports to disclose a broader group of risks, related to the environment and society, and do so using narrative and visual representation. Originality/value The paper contributes to a narrow stream of research investigating risk disclosure provided through IR, contributing to the understanding of the role of IR in representing an organisational risk.

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