Perceptions of trust in the US construction industry

2016 ◽  
Vol 23 (2) ◽  
pp. 211-236 ◽  
Author(s):  
Dino Zuppa ◽  
Svetlana Olbina ◽  
Raymond Issa
Keyword(s):  
Construction Industry ◽  
Construction Projects ◽  
Design Methodology ◽  
Team Building ◽  
Third Parties ◽  
Leadership Team ◽  
Content Type ◽  
Electronic Documents ◽  
Face To Face ◽  
The Us

Purpose – The purpose of this paper is to obtain an understanding of the perception of trust between US construction contracting parties. The research objectives were to identify the factors on construction projects that impact such trust and to identify how trust affects factors on construction project. Design/methodology/approach – A survey of construction professionals working for the Engineering News Record’s Top 400 US contractors was conducted. Findings – The findings showed that paying on time, competency, reliability and effective collaboration were the most important factors that affected contextual conditions trustworthiness. Factors perceived to strengthen trust included face-to-face communication, electronic documents, and timely and adequate responses to requests for information. The presence of construction managers on construction projects, and corrective changes orders from neutral third parties were perceived to weaken trust. Trust was perceived to assist leadership, team building, communication and information sharing. Originality/value – The main contribution of this study is the discovery of additional factors that impact trust and factors that require trust and that were not identified by previous researchers.

Demystifying performance difference between local and foreign contractors through organisational culture

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chipozya Kosta Tembo ◽  
Franco Muleya ◽  
Emmanuellie Phiri
Keyword(s):  
Construction Industry ◽  
Construction Projects ◽  
Design Methodology ◽  
Large Scale ◽  
Overall Response Rate ◽  
Organisational Culture ◽  
Management Style ◽  
Content Type ◽  
Public Projects ◽  
Grade One

PurposeThis research aimed to investigate the extent to which organisational culture is practised in local and foreign contractors in grade one and two categories and how it affects their performance.Design/methodology/approachThe approach for this research was positivist in nature adopting a mono-method of data collection through a survey using self-administered questionnaires. A total of 138 questionnaires were distributed among public clients and large-scale contractors registered in the stated grades, and 112 questionnaires were returned for analysis representing an overall response rate of 81% for contractors and clients.FindingsFindings revealed that in organisational culture, significant differences were found for management style and dominant characteristics of the organisation between local and foreign contractors. Differences were not found for leadership styles, measures of success and organisational glue. Results suggest that for local contractors to perform better, significant changes are needed to their management style and dominant characteristics of their organisations.Originality/valueForeign contractors in the Zambian construction industry are reportedly outperforming local contractors making them preferred contractors on larger public projects accounting for 85% of construction projects by value of works. This study presents the differences in organisational culture between foreign and local firms. It further demonstrates that organisational culture plays a key role in determining performance of a contracting firm. The study presents areas that local contractors can improve in organisational culture in order to remain competitive.

Optimisation of resource management in construction projects: a big data approach

2019 ◽  
Vol 16 (2) ◽  
pp. 82-93 ◽  
Author(s):  
Habeeb Kusimo ◽  
Lukumon Oyedele ◽  
Olugbenga Akinade ◽  
Ahmed Oyedele ◽  
Sofiat Abioye ◽  
...  
Keyword(s):  
Big Data ◽  
Resource Management ◽  
Construction Industry ◽  
Construction Projects ◽  
Design Methodology ◽  
Key Factors ◽  
Content Type ◽  
Management Processes ◽  
Qualitative Research Methodology ◽  
The Uk

Purpose The purpose of this paper is to identify challenges faced in resource management in the UK construction industry and to propose some solutions to these problems. Design/methodology/approach Based on a qualitative research methodology, 14 experts from the UK construction industry were chosen to be participants in the study. The participants were equally divided into two focus groups to discuss resource management using five projects as case studies. Thematic analysis of the discussion reveals seven key factors that affect resource management. Findings The results show that most of the problems identified are due to poor data management processes and the practice of having data in silos. Overcoming this challenge requires the adoption of big data approaches for resource management to allow the integration of large and different forms of data. Originality/value This study seeks to bring to the fore challenges faced in resource management by the UK construction industry and to outline some solutions to address them.

Status of lean construction implementation among small and medium building contractors (SMBCs) in Ghana

2020 ◽  
Vol 18 (6) ◽  
pp. 1691-1709
Author(s):  
Emmanuel Nsiah Ankomah ◽  
Joshua Ayarkwa ◽  
Kofi Agyekum
Keyword(s):  
Construction Industry ◽  
Construction Projects ◽  
Lean Construction ◽  
The Body ◽  
Structured Interviews ◽  
Content Type ◽  
Face To Face ◽  
Study Approach ◽  
Starting Point ◽  
The Status

Purpose The purpose of this study is to ascertain the extent to which the practices of small and medium building contractors (SMBCs) conform to lean construction (LC) principles. Ultimately, practical results encourage a discourse on the true potentials and challenges to the holistic uptake of LC principles in the Ghanaian construction industry. Design/methodology/approach This research is based on a qualitative case study approach. The data was obtained through face-to-face structured interviews. Findings Across the cases, it was realized that there is a low-level application of LC principles among SMBCs. There was no indication that lean concepts were used on a company-wide basis in the Ghanaian construction industry. Furthermore, the study revealed that the traditional wasteful approach to managing construction projects was still prevalent among the firms. Practical implications This paper uses the 4P model as a foundation for assessing the extent to which the practices of SMBCs conform to LC principles. Practically, the study also created a certain level of awareness among the SMBCs about LC, LC principles and the benefits of the application of these principles within organizations. Originality/value This study contributes to the body of knowledge as it uncovers the status of LC implementation among SMBCs in the Ghanaian construction industry. The findings that are presented in this paper can be used as a starting point to disseminate the research and practice of LC among SMBCs.

Significant causes of claims and disputes in construction projects in Saudi Arabia

2019 ◽  
Vol 9 (5) ◽  
pp. 597-615 ◽  
Author(s):  
Sadi Assaf ◽  
Mohammad A. Hassanain ◽  
Abdullatif Abdallah ◽  
Ahmed M.Z. Sayed ◽  
Abdulrahman Alshahrani
Keyword(s):  
Saudi Arabia ◽  
Construction Industry ◽  
Construction Projects ◽  
Design Methodology ◽  
Business Environment ◽  
Relative Significance ◽  
Content Type ◽  
Key Stakeholders ◽  
Strong Performance ◽  
The Individual

Purpose Projects in the construction industry have been confronted with an unprecedented volume of claims, which negatively impact the construction business environment. The purpose of this paper is to identify and assess the major causes of claims and disputes, from the perspectives of three key stakeholders. Design/methodology/approach An online and paper-based questionnaire was distributed to a random sample of 250 professionals. Responses from 86 construction professionals were obtained. The significance index was employed to rank the factors and hence assess their relative significance. Results were analyzed from both the individual stakeholder, and collective perspectives. Test of agreement was also conducted. Findings The research found the following causes to be the most significant contributors to claims and disputes in Saudi Arabia: “change or variation orders due to new requirements from client” (78 percent), “variations in quantities due to new requirements from client” (74 percent), “delay caused by contractor” (74 percent), “design errors or omissions” (72 percent) and “inconsistencies in the drawings and specifications” (70 percent). Originality/value The research provides an in-depth assessment of the causes of claims and disputes, in the setting of a fast growing industry, in which strong performance is essential to continued success. Unlike several of the reviewed studies which reported “delay caused by the owner” or “delayed in payment” as a major cause of claims and/or disputes, the findings of the current study indicated that this cause was not the most significant. Instead, it was determined that the top causes of claims and disputes were attributed to all parties, including consultants, contractors and clients.

Impact of familiar collaboration on construction project quality: perceptions from clients and contractors in Singapore's construction industry

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shang Gao ◽  
Sui Pheng Low ◽  
Sarah Xin Xuan Lee
Keyword(s):  
Construction Industry ◽  
Construction Projects ◽  
Design Methodology ◽  
Complex Nature ◽  
Value For Money ◽  
Content Type ◽  
Quality Perceptions ◽  
Adverse Impacts ◽  
Long Duration

PurposeDue to the fragmented and complex nature of the construction industry, many countries, including Singapore, have progressively encouraged greater collaboration amongst major stakeholders in the industry. It is hoped that doing so will result in an increase in the quality of construction projects. Given the long duration of typical construction projects, it is plausible for collaborating parties to develop close and personal relationships. In recent years, corruption cases arising from familiar collaboration have caught the public's attention. This study seeks to better understand familiar collaboration and its adverse impacts on the quality of construction projects.Design/methodology/approachA mixed research method was adopted, with a questionnaire survey distributed to 32 respondents representing client and contractors. This was followed by interviews to validate the survey findings.FindingsThe findings suggest that, when there is a lack of surveillance, familiar collaboration is likely to lead to favouritism and dishonesty, which can have an adverse impact on the quality of construction projects. The findings additionally suggest that value for money, conformance to specifications and fitness for purpose are the main aspects of quality that are likely to be adversely affected by corrupt practices bought about by familiar collaboration.Originality/valueIn this paper, these relationships are described using the term familiar collaboration. Strong and intimate relationships of this type may lead to a danger of parties committing corrupt practices. This study is one of the very attempts seek to better understand familiar collaboration and its adverse impacts on the quality of construction projects.

Contractors’ opportunism: construction professionals’ awareness of influencing factors

2019 ◽  
Vol 17 (1) ◽  
pp. 102-114
Author(s):  
Matthew Osivue Ikuabe ◽  
Ayodeji Emmanuel Oke
Keyword(s):  
Construction Industry ◽  
Influencing Factors ◽  
Construction Projects ◽  
Design Methodology ◽  
Negative Impact ◽  
Item Score ◽  
Content Type ◽  
Significant Difference ◽  
Post Hoc ◽  
Very High

Purpose Construction contractors serve as economic partners to owners of construction projects, but often times, they could depict opportunistic tendencies which are to the detriment of the client. This study aims to focus on the awareness of construction professionals with respect to influencing factors of construction contractors’ opportunism. Design/methodology/approach A questionnaire survey was adopted in eliciting responses from construction professionals, namely, architects, quantity surveyors, builders and engineers. In total, 337 questionnaires were distributed, of which 264 were retrieved and deemed fit for analysis. Methods of data analysis used are mean item score, factor analysis, analysis of variance, Kruskal–Wallis and Student Newman Kaul post hoc test. Findings The study revealed that the level of construction professionals’ awareness of contractors’ susceptibility of opportunism is very high. Equally, the most ranked factor is “No sanction for not reporting inconsistency of drawings.” The postulated hypothesis was subjected to a test, and the result showed that there is a significant difference in professionals’ perceived level of awareness of factors responsible for contractors’ opportunistic behaviors. Originality/value The study brings to the fore professionals’ knowledge of the awareness of influencing factors to contractors’ opportunism. The established level of its awareness portends a dangerous trend and has a large negative impact on the construction industry as this opens a vista to discouraging prospective investors, developers and owners, taking into cognizance the effect this would have on the economy.

Utilizing the innovation potential of suppliers in construction projects

2018 ◽  
Vol 18 (2) ◽  
Author(s):  
Rami Sariola
Keyword(s):  
Construction Industry ◽  
Construction Projects ◽  
Design Methodology ◽  
Research Strategy ◽  
Exploratory Research ◽  
Content Type ◽  
Innovation Potential ◽  
Project Level ◽  
Supplier Relationship

Purpose The manufacturers of construction components and materials are the suppliers in construction projects, and represent a significant portion of their value. However, their knowledge is not used sufficiently when it comes to construction innovation. This research paper focuses on the suppliers’ innovation potential in construction projects. The purpose of this paper is to identify practices for enhancing the contractor–supplier relationship and using the suppliers’ innovation potential in construction projects. Design/methodology/approach A qualitative exploratory research strategy is used in the context of construction projects. In total, 18 interviews were conducted with contractors to discover the experiences and practices related to the contractor–supplier relationship and construction innovation. Findings The contractors perceive that the suppliers have innovation potential, and that they are often a source of construction innovation. The findings reveal business- and project-level practices for enhancing the contractor–supplier relationship and for overcoming barriers that hinder the suppliers’ innovation potential. Research limitations/implications The research conducted for this paper is limited to the contractors’ perspectives based on construction projects in one country. Further research is encouraged to verify the success of identified practices and cover the perspectives of the suppliers, clients and designers. Originality/value Limited research and attention is directed toward the role of the suppliers in projects within the construction industry. This paper offers important information about the part that both the suppliers and the contractors play in construction innovation and its facilitation.

Partnering in offshore drilling projects

2017 ◽  
Vol 10 (1) ◽  
pp. 84-108 ◽  
Author(s):  
Sjur Børve ◽  
Tuomas Ahola ◽  
Bjorn Andersen ◽  
Wenche Aarseth
Keyword(s):  
Construction Industry ◽  
Construction Projects ◽  
Design Methodology ◽  
Risk Mitigation ◽  
Offshore Drilling ◽  
Content Type ◽  
Integrated Risk ◽  
Offshore Development ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this paper is to evaluate to which extent partnering practices observed in earlier research focussing on the construction industry are applied in offshore development drilling projects. Design/methodology/approach The paper reviews earlier research on project partnering and the relationship-based procurement (RBP) taxonomy. The taxonomy is then empirically applied to describe partnering practices in an incentive-based drilling project in Norway. Findings Many elements of project partnering observed earlier in construction projects were found to characterize offshore development drilling projects. However, as assessed using the RBP framework, the authors found that partnering elements in observed context rated consistently lower than elements previously reported in the construction industry, indicating a lower maturity of partnering practices in the studied context. Practical implications The present study provides a multi-dimensional and systematic description of partnering practices in offshore drilling projects. Project owners can utilize this information to identify partnering elements requiring particular emphasis when initiating and managing drilling projects. Based on the findings, such elements include transparency and open-book auditing, integrated risk mitigation and insurance practices and establishment of authentic leadership. The findings further imply that partnering models cannot be directly applied across industry boundaries but must be tailored to fit the salient characteristics of each context. Originality/value The paper systematically describes to which extent specific partnering elements of the RBP taxonomy are applied in offshore drilling projects.

The need for and benefits of buildability analysis: Nigeria as a case study

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Innocent Chigozie Osuizugbo
Keyword(s):  
Construction Industry ◽  
Construction Projects ◽  
Design Methodology ◽  
Poor Correlation ◽  
Construction Sector ◽  
Construction Process ◽  
Content Type ◽  
Significant Difference ◽  
Analysis Programme

Purpose Buildability analysis has a potential of improving the outcomes of construction projects. However, the usage of buildability analysis is not well pronounced within the construction sector. This study aims to provide understanding of the concept of buildability analysis with the view to predicting the future stance for buildability analysis. Design/methodology/approach The study adopted a survey research method. Questionnaires were administered to purposively selected group of construction professionals working in Nigeria. A total of 82 questionnaires were administered among the sampled respondents, out of which a total of 51 (62.2%) were adequately filled and returned. The data collected were analysed using descriptive and inferential statistics. Findings The results revealed inability of the designers and constructors to have a common upstanding of the entire construction process, fragmented nature of the construction industry and poor correlation between design and construction as the most essential needs for buildability analysis. On the benefits of buildability analysis, the results showed increase in efficiency, save wasteful efforts and quality improvement as the most significant ones. In addition, the results from the study revealed that there is a statistically significant difference in some of the needs for and benefits of buildability analysis among the survey participants. Originality/value The study identified three future stances for buildability analysis to include building unity, efficient and effective construction and high competition. Framework for buildability analysis was developed aimed at providing guidance to professionals in achieving enhanced project production information. The findings provide in-depth insight of the needs for and benefits of buildability analysis that can inform professionals in the construction industry to adopt buildability analysis programme as a lasting solution to most design challenges and buildability problems confronting the sector.

scholarly journals Analyzing client-led innovation enablers in Australian construction projects

2019 ◽  
Vol 13 (2) ◽  
pp. 388-408 ◽  
Author(s):  
Sam Fernando ◽  
Kriengsak Panuwatwanich ◽  
David Thorpe
Keyword(s):  
Construction Industry ◽  
Construction Projects ◽  
Design Methodology ◽  
Past Research ◽  
Statistical Analyses ◽  
Content Type ◽  
Innovative Performance ◽  
Project Level

Purpose This research examined how Australian construction projects perform in the area of client-led innovation. The purpose of this paper is to test the influence of a set of enablers in promoting the innovative performance of construction projects and examine how Australian construction projects perform in relation to innovation. Design/methodology/approach A questionnaire was developed and distributed to over 300 construction industry practitioners to obtain perceptions of industry practitioners regarding client-led enablers to promoting innovation at the project level, with 131 valid responses received. The data from the survey were subjected to statistical analyses including mean comparisons, using the Mann–Whitney U-test and Kruskal Wallis Test. Findings This research identified a number of enablers that clients can employ in construction projects to enhance innovative performance. It also revealed that the innovative performance of construction projects in Australia appears to be above average, although the perceived level is not too high. The main finding of the research is that Australian clients could achieve higher outcomes from construction projects by promoting innovativeness in their projects, especially by promoting innovativeness in their own organizations and providing incentives/rewards and other support for innovative activities in projects. Originality/value Past research focusing on client-led enablers at the project level is limited. This research identified a number of enablers that clients can employ to achieve greater benefits from their projects through innovation.

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