Managing religion at work: a necessary distinction between words and deeds. A multiple case study of the postures facing religious expression in French organizations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hugo Gaillard
Keyword(s):  
Local Level ◽  
Legal Framework ◽  
Structured Interviews ◽  
Religious Expression ◽  
Extrinsic Factors ◽  
Content Type ◽  
Documentary Analysis ◽  
The Face ◽  
Embedded Case Study

PurposeReligious expression at work (REW) has a unique place in France. The authors studied the perception of the postures of four organizations in the face of this phenomenon, focusing on the gap between official posture and the posture applied by managers.Design/methodology/approachUsing a qualitative approach, the authors conducted semi-structured interviews (40), observation periods and documentary analysis within four organizations. This multiple embedded case study was undertaken in four different firms in France: an international private firm, a public organization, and two small- and medium-sized enterprises (SMEs) with original models of REW management.FindingsA distinction between aligned and non-aligned postures emerged. There was a lack of alignment in only two of the four organizations, and this alignment concerned only two units of analysis: prayer on break and wearing religious symbols. Several extrinsic factors were identified in this lack of alignment between the official posture and the posture actually applied by managers: the form of REW, the religion concerned and whether it had minority status in the country, the degree of clarity of the official posture, the degree of formalization of the official posture, the size and scope of the company, the degree of awareness of managers and their teams, the degree of involvement of leaders in the definition and implementation of the posture, and the purpose of the official posture.Research limitations/implicationsThis research provides a sensitive understanding of religious expression at work and shows that alignment is sought specifically for each form of REW. The distinction between official posture and applied posture is highlighted through the study of perceptions. In addition, this study enables the identification of factors that influence the alignment of official and operational postures.Practical implicationsThese results call for clarity of the official posture and for it to be defended by leaders, provision of meaning to postures by raising awareness among intermediate hierarchical lines, understanding of the applicable legal framework to transpose it to the local level, and analysis of unaligned forms of REW to build a strong, shared posture.Originality/valueThis study, which was carried out within a specific French context, concerns areas that have received little attention or have not been studied at all to date, such as REW in SMEs or in the public sector, and demonstrates for the first time the distinction between official postures and effective postures.

scholarly journals Hollowing out national agreements in the NHS? The case of “Improving Working Lives” under a “Turnaround” plan

2017 ◽  
Vol 39 (2) ◽  
pp. 145-159
Author(s):  
Ian Roper ◽  
David Etherington ◽  
Suzan Lewis
Keyword(s):  
Performance Management ◽  
Local Level ◽  
National Level ◽  
Case Study Research ◽  
Employee Relations ◽  
Structured Interviews ◽  
Content Type ◽  
Working Lives ◽  
The Face

Purpose The purpose of this paper is to consider the resilience of a national-level initiative (Improving Working Lives (IWL)) in the face of local-level initiative (Turnaround) in an NHS hospital and compare to Bach and Kessler’s (2012) model of public service employment relations. Design/methodology/approach Case study research consisting of 23 in-depth semi-structured interviews from a range of participants. Findings The principles behind IWL were almost entirely sacrificed in order to meet the financial objectives of Turnaround. This indicates the primacy of localised upstream performance management initiatives over the national-level downstream employee relations initiatives that form the basis of the NHS’ claim to model employer aspiration. Research limitations/implications The case study was conducted between 2007 and 2009. While the case study falls under previous government regime, the dualised system of national-level agreements combined with localised performance management – and the continued existence of both Turnaround and IWL – makes the results relevant at the time of writing. Originality/value Some studies (e.g. Skinner et al., 2004) indicated a perception that IWL was not trusted by NHS staff. The present study offers reasons as to why this may be the case.

scholarly journals Public libraries in Switzerland: RDA and the FRBRization watershed

2019 ◽  
Vol 40 (1/2) ◽  
pp. 98-112
Author(s):  
Elisa Banfi ◽  
Arnaud Gaudinat
Keyword(s):  
Design Methodology ◽  
Public Libraries ◽  
Local Level ◽  
Social Implications ◽  
Structured Interviews ◽  
Linguistic Structure ◽  
Content Type ◽  
The Face ◽  
Practical Implications

PurposeThe purpose of this paper is to investigate how Swiss public libraries are experiencing a normative revolution connected to new cataloging standards, such as RDA and the FRBRization of catalogs.Design/methodology/approachThanks to semi-structured interviews, the paper analyzes the current positioning of Swiss public libraries on the “bibliographic transition” issue by using a case study of the network of municipal libraries in Geneva.FindingsIn Switzerland, the federal and multi-linguistic structure of the library networks increases the organizational obstacles to the adoption of new cataloging principles and formats. At the local level, the Swiss municipal libraries have to cope with this complexity to transform their structures and continue to offer competitive and effective services to their users.Practical implicationsThe paper proposes six scenarios of technology watershed for the analyzed case study and their consequences for cataloging standards and rules.Social implicationsThe paper shows how the adoption of technological and conceptual innovations has to be done in the face of real organizational and administrative constraints, especially in the case of public lending libraries.Originality/valueThe paper analyzes at the empirical and theoretical levels how, especially in Switzerland, the variety of governance levels and linguistic areas have made strategizing more complex for public lending libraries.

Transmitting competencies at universities in Kazakhstan: intellectual capital of teachers

2018 ◽  
Vol 19 (1) ◽  
pp. 112-134 ◽  
Author(s):  
Gulbakhyt Sultanova ◽  
Serik Svyatov ◽  
Nurzhan Ussenbayev
Keyword(s):  
Intellectual Capital ◽  
Academic Staff ◽  
Optimal Level ◽  
Management Tool ◽  
Structured Interviews ◽  
Grade Point ◽  
Content Type ◽  
Documentary Analysis ◽  
Minimisation Problem

Purpose The purpose of this paper is to measure individual intellectual capital (IC) of academic staff as well as to test its impact on the employability readiness of future graduates and the reduction of the discrepancy between competencies developed and grades obtained with the help of two indicators, i.e. intellectual capital indicator (ICI) and employability readiness indicator (ERI). While ICI measures the level of a teacher’s competencies to be transmitted in the education process, ERI measures the level of a student’s competencies developed after completing relevant courses. Design/methodology/approach This is an empirical research carried out in the form of a case study. Regression model is applied to find the influence of ICI on ERI. The minimisation problem is set with relevant constraints to decrease the discrepancy between ERI and traditional grade point average (GPA). Findings The data were collected at one Kazakh university and from experts from academia and industry by means of documentary analysis, specialised tests and structured interviews. The direct impact of ICI on ERI is confirmed and the optimal level of ICI that permits an effective decrease in the discrepancy between ERI and GPA is identified. Research limitations/implications A longitudinal study covering more programmes is necessary to draw conclusions concerning causality. The application of ICI as a university’s management tool is shown. Originality/value The novelty of this study lies in providing a consistent and simple approach for calculating a teacher’s IC and its impact on a student’s employability readiness.

scholarly journals Calculative measures of organising and decision-making in developing countries: the case of a quasi-formal organisation in Ghana

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jacob Agyemang ◽  
Kelum Jayasinghe ◽  
Pawan Adhikari ◽  
Abongeh Tunyi ◽  
Simon Carmel
Keyword(s):  
Decision Making ◽  
Large Scale ◽  
Social Practices ◽  
Sub Saharan Africa ◽  
Structured Interviews ◽  
Content Type ◽  
Documentary Analysis ◽  
Sub Saharan ◽  
Traditional Setting

PurposeThis paper examines how a “quasi-formal” organisation in a developing country engages in informal means of organising and decision-making through the use of calculative measures.Design/methodology/approachThe paper presents a case study of a large-scale indigenous manufacturing company in Ghana. Data for the study were collected through the use of semi-structured interviews conducted both onsite and off-site, supplemented by informal conversations and documentary analysis. Weber's notions of rationalities and traditionalism informed the analysis.FindingsThe paper advances knowledge about the practical day-to-day organisation of resources and the associated substantive rational calculative measures used for decision-making in quasi-formal organisations operating in a traditional setting. Instead of formal rational organisational mechanisms such as hierarchical organisational structures, production planning, labour controls and budgetary practices, the organisational mechanisms are found to be shaped by institutional and structural conditions which result from historical, sociocultural and traditional practices of Ghanaian society. These contextual substantive rational calculative measures consist of the native lineage system of inheritance, chieftaincy, trust and the power concealed within historically established sociocultural practices.Originality/valueThis paper is one of a few studies providing evidence of how local and traditional social practices contribute to shaping organising and decision-making activities in indigenous “quasi-formal” organisations. The paper extends our understanding of the nexus between “technical rational” calculative measures and the traditional culture and social practices prevailing in sub-Saharan Africa in general, and Ghana in particular.

scholarly journals Strong contracts: the relationship between power and action

2018 ◽  
Vol 38 (1) ◽  
pp. 272-294 ◽  
Author(s):  
Royston Morgan ◽  
Des Doran ◽  
Stephanie Jean Morgan
Keyword(s):  
Participant Observation ◽  
Structured Interviews ◽  
Application Development ◽  
Content Type ◽  
Documentary Analysis ◽  
Potential Success ◽  
Poor Outcomes ◽  
Outsourcing Contracts

Purpose There is a view that strong preventative contracts are essential to control supplier opportunism and delivery during an outsourcing implementation. The purpose of this paper is to test the proposition that contractual project environments, typical of outsourcing engagements, are essentially conflictual and that context and circumstance can act to overwhelm formal contractual and project control and lead to poor outcomes. Design/methodology/approach The paper reports on a supply case study focussed on the outsourced delivery of an application development in the defence sector. Data were gathered by a participant observation in situ for a period of three years. A grounded analysis from observations, diaries, semi-structured interviews, focus groups, documentary analysis, and e-mails was carried out with six case organisations within the extended supply chain. Findings Collaboration between suppliers and buyers can be blocked by preventative fixed price contracts and as a result when requirements are incomplete or vague this adversely impacts success. Practical implications Strong contractual control focussed on compliance may actually impede the potential success of outsourcing contracts especially when collaborative approaches are needed to cope with variability in demand. Originality/value The research raises the important practical and conceptual notion that an outsourcing can be a conflictual inter-firm phenomenon especially where multiple actors are involved and business uncertainty is present.

scholarly journals Rubbing out gender: women and merchant ships

2016 ◽  
Vol 5 (2) ◽  
pp. 123-138 ◽  
Author(s):  
Iris Lavalle Acejo ◽  
Sanley S. Abila
Keyword(s):  
Case Study Research ◽  
The Philippines ◽  
Structured Interviews ◽  
Content Type ◽  
Gender Differentials ◽  
Documentary Analysis ◽  
Gender Biases ◽  
Depth Interviews ◽  
And Training

Purpose – The purpose of this paper is to show how gender differences are rubbed out and simultaneously reinforced in intentional and unintentional ways. It will do this by exploring the experiences of female cadets/seafarers. Design/methodology/approach – This paper is drawn from two independent PhD theses, where one of the theses conducted ethnographic fieldwork aboard a container ship in 2009. The other thesis used a case study research design of cadetship programmes in the Philippines using structured interviews, observations with the aid of fieldnotes and documentary analysis of records from seven maritime schools and cadetship programmes of ship-owners. Findings – This paper reveals that the merchant vessel remains to be a “man’s world” where female seafarers are marginalised. It also shows that the maritime colleges in the Philippines deploy training practices that reproduce the gender biases against women participation to seafaring because the socialisation of cadets are fraught with the values and symbols of a hegemonic masculinity intent to silence other genders. On board ships, similar contradictory rubbing out and reproducing of gender differentials are observed. This shows how controlling gender is difficult. Research limitations/implications – Observations conducted are limited to one shipboard voyage and whether the same manifestation in different types of ships, ship routes and crew mix would emerge require triangulation with other forms of data collection like in-depth interviews with seafarers on board. Practical implications – Ethnographic insights offer valuable insights for novice researchers and those conducting shipboard research. Originality/value – Not much study has been done with respect to the presence of women on board and how they disrupt and play with masculine space. This paper provides empirical evidence and insights on the ambivalence of integrating women in the seafaring profession owing to official and unofficial policies and training that intentionally and unintentionally construct women as unfit to work as sea-based professionals.

scholarly journals Participatory budgeting as a form of dialogic accounting in Russia

2018 ◽  
Vol 31 (4) ◽  
pp. 1098-1123 ◽  
Author(s):  
Evgenii Aleksandrov ◽  
Anatoli Bourmistrov ◽  
Giuseppe Grossi
Keyword(s):  
Democratic Governance ◽  
Participatory Budgeting ◽  
Structured Interviews ◽  
Institutional Work ◽  
Content Type ◽  
Documentary Analysis ◽  
Set Up ◽  
The Individual ◽  
The Way

Purpose The purpose of this paper is to investigate how participatory budgeting (PB), as a form of dialogic accounting, is produced in practice. Design/methodology/approach This is a qualitative case study of PB development for the period 2013-2016 in one Russian municipality. Based on triangulation of in-depth semi-structured interviews, documentary analysis, videotape data and netnographic observation, the authors employ ideas of dialogic accounting and institutional work. Findings The study shows that the PB experiment, which began with dialogic rhetoric, in reality, had very limited dialogic effects. However, the authors also observed that the PB dynamics over time made the practice neither inherently monologic nor dialogic. The authors explained such transformations by the way in which the individual reflexivity of actors altered when carrying out institutional work. Curiosity reflexivity was the most essential, triggering different patterns of institutional work to set up the PB experiment. However, further, the authors demonstrated that, over the course of the experiment’s development, the institutional work was trapped by various actors’ individual reflexivity forms and in this way limited PB’s dialogic potential. Originality/value The study shows the importance of understanding and managing individuals’ reflexivity, as it shapes the institutional work performed by different actors and, therefore, influences the direction of both the design and materialization of dialogic accounting experiments such as PB. In a broader sense, this also influences the way in which democratic governance is developed, losing democratization potential.

Impact of additive manufacturing on business competitiveness: a multiple case study

2017 ◽  
Vol 28 (1) ◽  
pp. 56-74 ◽  
Author(s):  
Mojtaba Khorram Niaki ◽  
Fabio Nonino
Keyword(s):  
Additive Manufacturing ◽  
Business Performance ◽  
Business Strategies ◽  
Structured Interviews ◽  
Content Type ◽  
Documentary Analysis ◽  
Multiple Case ◽  
And Performance ◽  
Business Competitiveness

Purpose The purpose of this paper is to identify the impacts of additive manufacturing (AM) in manufacturing, business strategies and business performance and to determine the contingent factors driving performance. Accordingly, this study also clarifies the relationship between these impacts and company and product characteristics. Design/methodology/approach The authors conducted an exploratory study using multiple case research methodology, sampling 16 heterogeneous companies based on the theoretical replication approach. The potential impacts of AM were identified by reviewing the previous literature. For the driving factors, the paper follows the literature on AM, as well as the theories arisen from technology management literature. The qualitative information was collected by means of semi-structured interviews and documentary analysis to measure the effectiveness of AM in these aspects. Findings The paper derives and provides empirical insights regarding how this technology affects the industry. This study reveals how the implementation of AM in the Rapid Manufacturing (RM) of products made of metal has boosted productivity. These findings also demonstrate an increasing competitiveness of the early adopter SMEs using RM. Research limitations/implications This empirical research has been conducted by means of qualitative data. Therefore, researchers are encouraged to test the propositions by quantitative measures. Practical implications The paper provides insights for the adaption of AM and its impacts on business strategies and performance. Originality/value This paper contributes to expanding the literature by depicting explicit links between the implementation of this revolutionary technology and business strategies and performance.

scholarly journals Exploring producers' motivations and challenges within a farmers' market

2020 ◽  
Vol 122 (7) ◽  
pp. 2089-2103
Author(s):  
Rosario Michel-Villarreal ◽  
Eliseo Luis Vilalta-Perdomo ◽  
Martin Hingley
Keyword(s):  
Design Methodology ◽  
Farmers Markets ◽  
Full Time ◽  
Structured Interviews ◽  
Farmers Market ◽  
Content Type ◽  
Food Supply Chains ◽  
Part Time ◽  
Short Food Supply Chains

PurposeThe purpose of this study is to explore food producers' motivations and challenges whilst participating in short food supply chains (SFSCs). This paper compares findings with previous literature and investigates the topic in the context of producers' motivations.Design/methodology/approachThe paper includes a literature review concerning producers' motivations to engage in SFSCs. A case study was designed to investigate motivations underlying producers' engagement in SFSCs, as well as the challenges that they face. Semi-structured interviews were conducted in a farmers' market located in Mexico. Thematic analysis is used to identify the principal issues for producers'. Propositions based on findings are presented.FindingsFindings suggest that small, large, part-time and full-time producers are willing to engage with farmers' markets for diverse primary economic and non-economic motivations. Individual and collective challenges were also identified.Originality/valueThis research helps to explain producers' motivations and challenges within SFSCs in an under-researched context, namely a focus on producers' and in the Global South.

scholarly journals Sinabung volcano: how culture shapes community resilience

2019 ◽  
Vol 28 (3) ◽  
pp. 290-303
Author(s):  
Marta Mori ◽  
Ronan McDermott ◽  
Saut Sagala ◽  
Yasmina Wulandari
Keyword(s):  
Structured Interviews ◽  
Content Type ◽  
Aid Dependency ◽  
Relief Operations ◽  
Long Term Impact ◽  
Cultural Experts ◽  
Practical Implications

Purpose The purpose of this paper is to explore how culture, including traditions and social structures, can influence resilience and how culturally sensitive relief operations can put affected people and their context at the core of any interventions. Design/methodology/approach A case study of the Mt Sinabung volcano area in Indonesia was undertaken. As part of the case study, an analysis of interventions was conducted, which was complemented by semi-structured interviews with Karo cultural experts and humanitarian organisations. Findings Culture influences the manner in which the Karo people react to volcano eruptions with varying implications for recovery. In addition, relief organisations which understand people’s actions through a cultural lens have better managed to tailor programs with long-term impact, thereby avoiding aid dependency. Practical implications Practical examples of disaster management activities that adequately account for the beneficiaries’ way of living prior to the eruptions are provided. Aid actors are provided with guidance concerning how to better tailor their activities in line with a cultural lens. Originality/value The study provides empirical grounding for claims concerning the role of culture in planning interventions in Indonesia and other similar contexts.

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