scholarly journals Analysis of a comprehensive wellness program's impact on job satisfaction in the workplace

2020 ◽  
Vol 34 (2) ◽  
pp. 221-241
Author(s):  
Craig Marshall
Keyword(s):  
Job Satisfaction ◽  
Wellness Programs ◽  
Wellness Program ◽  
Content Type ◽  
Entry Level ◽  
Significant Difference ◽  
Hospitality Organizations ◽  
Regional Location ◽  
Intrinsic Job Satisfaction ◽  
Higher Education Organizations

PurposeThis research study included an examination into the extent that a comprehensive wellness program affects employees' job satisfaction levels. As the leaders of more hospitality organizations implement wellness programs in the workplace, they will want to understand what factors, besides the employees' health, the wellness programs can impact. Survey participants were self-identified employees of the hospitality organization who did or did not participate in the wellness program. Research findings indicated there was a significant difference in extrinsic and intrinsic job satisfaction levels between employees who participated and employees who were nonparticipating in the wellness program.Design/methodology/approachThe population for this study was from a contract foodservice organization that provides facility services to higher education organizations, from their northeast regional location that consisted of approximately 200 employees. The employees of the organization ranged from entry-level positions, up to and including senior-level management. The researcher solicited employees in all departments in the organization to participate in the survey. The company offers a comprehensive wellness program, and all employees in the organization had a choice to participate in the wellness program.FindingsThe intent of the study was to determine if participating in a wellness program affected the employee's job satisfaction levels. Securing a hospitality organization to survey was a challenge, possibly because the survey included questions about job satisfaction. The purpose of the study was to identify whether participation in the wellness program affected employees' extrinsic and intrinsic job satisfaction levels. Hospitality organizations continue to allocate resources to implement and improve existing wellness programs in the workplace. Researchers had not specifically focused on the potential impact a wellness program might have on employee job satisfaction levels. Cyboran and Goldsmith (2012) concluded organization leaders should take steps to create an effective workplace. The study showed that even though hospitality organization leaders are dedicating resources to the development and implementation of wellness programs, participating in the wellness program has an effect on increasing or maintaining current employees' extrinsic and intrinsic job satisfaction levels throughout the organization.Originality/valueThis is the author’s research that was conducted for a dissertation that has been turned into a research article for publication.

Mediation role of diversity climate on leadership and job satisfaction in the Ghanaian public sector

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Michael K. Mickson ◽  
Alex Anlesinya ◽  
Ebenezer Malcalm
Keyword(s):  
Job Satisfaction ◽  
Transformational Leadership ◽  
Public Sector ◽  
Local Government ◽  
Transactional Leadership ◽  
Diversity Climate ◽  
Content Type ◽  
Intrinsic Job Satisfaction ◽  
The Relationship

PurposeThis study examines the mediation role of diversity climate in the relationship between transformational leadership, transactional leadership and job satisfaction from the two-factor perspectives of intrinsic and extrinsic job satisfactions among local government servants in Ghana.Design/methodology/approachThe study uses cross-sectional data from 322 employees in local government service of Ghana in the Greater Accra Region using purposive and stratified sampling methods. Bootstrapping method of mediation estimated using structural equation modelling is employed to test the hypothesized relationships.FindingsThe results find a differential effect of leadership behaviours on intrinsic and extrinsic job satisfaction, where transformation and transactional leadership relate positively to intrinsic and extrinsic job satisfaction respectively. Furthermore, the empirical findings reveal that diversity climate has mediated the relationship between transformational leadership and intrinsic job satisfaction, implying that diversity climate is an important process through which transformational leadership behaviours can elicit intrinsic job satisfaction among local government servants. Surprisingly, however, diversity climate does not serve as an important transmission mechanism in the relationship between transactional leadership and extrinsic job satisfaction.Practical implicationsThis means that public sector leaders or managers can improve intrinsic job satisfaction among local government servants and by extension public sector employees by creating an ideal climate for diversity by transforming the work environment through leadership, specifically, transformational leadership behaviours.Originality/valueAlthough studies abound on the link between leadership behaviours (transformational and transactional) and job satisfaction, the mediating effect of diversity climate as a mechanism in this relationship is very scarce and rare to find. Hence, our study has made original contributions to theory and practice by highlighting the role of diversity climate in converting leadership behaviours, specifically; transformational leadership into creating intrinsically satisfied workers in the public sector.

Factors to improve job performance and school effectiveness

2020 ◽  
Vol 34 (5) ◽  
pp. 805-822 ◽  
Author(s):  
Manuel Soto-Pérez ◽  
Jacqueline Y. Sánchez-García ◽  
Juan E. Núñez-Ríos
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Organizational Performance ◽  
Private School ◽  
Self Efficacy ◽  
School Effectiveness ◽  
Teaching Staff ◽  
Content Type ◽  
Intrinsic Satisfaction ◽  
Intrinsic Job Satisfaction

PurposeIdentify some of the most relevant factors that trigger a private school's workforce to foster a sustainable competitive advantage by reinforcing the intrinsic job satisfaction and the levels of teacher self-efficacy, engagement and job performance.Design/methodology/approachSurveys were applied to private school teachers to assess their perception concerning the studied variables, data were tested at a confirmatory level using the partial least squares path modelling (PLS-PM).FindingsTeachers with a high sense of self-efficacy and possessing elevated intrinsic satisfaction tend to be highly productive and results-oriented. Intrinsic job satisfaction is a key factor that influences more than extrinsic job satisfaction in the previously mentioned relationship.Research limitations/implicationsAlthough the obtained results are constrained and apply to the Mexican context, we suggest that virtual limitation can be overcome by extending the study due to the proposed construct that can be applied in other regions or organizations.Practical implicationsPrincipals will need to develop mainly the intrinsic job satisfaction in the teaching staff, to improve the job and organizational performance. This should be accompanied, secondly, by factors that encourage extrinsic satisfaction such as fair pay or recognition.Originality/valueOpen up an alternative explanation, based on the evidence of this study, to the theory of social exchange, since the factor that most influences teacher’s citizenship behaviours is not extrinsic but intrinsic satisfaction. That is, it is not what the employee receives from the institution, but what the employee does or gives to the institution the source of satisfaction that will encourage greater job performance.

Library employment

2017 ◽  
Vol 38 (8/9) ◽  
pp. 511-527
Author(s):  
Abdoulaye Kaba
Keyword(s):  
Job Satisfaction ◽  
Employment Opportunity ◽  
Academic Librarians ◽  
Survey Questionnaire ◽  
Employment Opportunities ◽  
Content Type ◽  
Promotion Policies ◽  
Significant Difference ◽  
Depth Analysis ◽  
The Future

Purpose The purpose of this paper is to investigate the library employment in UAE and explore the perceptions of academic librarians toward job satisfaction, employment opportunities, employment challenges, and future actions needed to improve employment opportunities for librarians in UAE. Design/methodology/approach Data were collected through an online survey questionnaire. A total of 62 academic librarians from public and private universities and colleges participated in the study. The collected data are analyzed to answer research questions and verify the hypotheses. Findings Respondents expressed high satisfaction with salary and benefits, job positions, responsibilities given to them, and appreciations from senior management. However, they are found unsatisfied with promotion policies and employment opportunity. They reported challenges for getting jobs and expressed concerns about the future of librarians in UAE. With the exception of experience, findings of the study show no significant difference of demographic factors on job satisfaction, the perceived employment opportunity, and challenges. Majority of participants believe that employment opportunity for librarians can be improved through IT courses, promotion policies, training, career structure, marketing, and changing school name. They agree that reducing the number of students will not improve employment opportunities for librarians. Research limitations/implications This is a descriptive study based on a survey questionnaire. Future studies may use qualitative methods such as the interview for more exploration and in-depth analysis. Practical implications The findings provide concerns about the future of librarianship in UAE and appeal to library educators, managers, and decision makers to improve employment opportunities for librarians. Originality/value The paper reports original research findings on job satisfaction, employment opportunities, employment challenges, and future actions as perceived by academic librarians in UAE.

The impact of organizational support for employees’ health on organizational commitment, intent to remain and job performance

2019 ◽  
Vol 7 (3) ◽  
pp. 281-299
Author(s):  
Lin Xiu ◽  
Kim Nichols Dauner ◽  
Christopher Richard McIntosh
Keyword(s):  
Organizational Commitment ◽  
Job Performance ◽  
Organizational Support ◽  
Turnover Intention ◽  
Affective Commitment ◽  
Wellness Programs ◽  
Employee Health ◽  
Wellness Program ◽  
Content Type ◽  
Intent To Remain

Purpose The purpose of this paper is to examine the relationship between employees’ perceptions of organizational support for employee health (OSEH) and employees’ turnover intention and job performance, with a focus on the possible mediating roles of affective commitment and wellness program participation in these relationships. Design/methodology/approach Data were collected from surveys of employees at a public university that provides employees with a variety of wellness program options. Conditional procedural analysis was conducted to test the model. Findings Results showed that employees’ perceptions of OSEH positively related to both turnover intention and job performance and that affective commitment fully mediated the relationships between OSEH perceptions and both dependent variables. Research limitations/implications Cross-sectional data were collected on OSEH, affective commitment, employees’ intent to remain in the organization and job performance. Future studies based on panel data would be helpful to establish the causal relationships in the model. Practical implications Our findings show that employees’ perceptions of OSEH are likely to affect behavioral outcomes through affective commitment, suggesting that managers should ensure that employees are aware of organizational support for health promotion. Our findings also suggest that organizations move beyond a focus on design of wellness programs to include an emphasis on the overall OSEH. Originality/value This research study is the first empirical examination on the two possible channels through which organizational health support may influence employees’ intent to remain and job performance – participation in wellness programs and affective organizational commitment. The results are of value to researchers, human resource management managers, employees and executives who are seeking to develop practices that promote employee health at the workplace.

Exploring the factors affecting job satisfaction of paraprofessional staff working in University Libraries of Pakistan

2017 ◽  
Vol 66 (3) ◽  
pp. 144-162 ◽  
Author(s):  
Sumaira Hussain ◽  
Saira Hanif Soroya
Keyword(s):  
Job Satisfaction ◽  
Satisfaction Level ◽  
University Libraries ◽  
Public And Private ◽  
Content Type ◽  
Factors Affecting ◽  
Significant Difference ◽  
Communication Flow ◽  
Public And Private Sector ◽  
Job Recruitment

Purpose This paper aims to explore the factors affecting the job satisfaction level of paraprofessional staff working in Higher Education Commission (HEC)-recognized public and private sector university libraries. Design/methodology/approach The study was quantitative in nature, and survey research method was used. The population of the study was paraprofessionals working in HEC-recognized public and private university central libraries of Lahore. Convenient sampling was used, and five respondents were selected from each university. Data were collected through a structured questionnaire using a pre-developed scale job satisfaction survey by Spector (1985). Findings The study reported that respondents were not dissatisfied with their jobs, and still they were standing between “Neutral” and “agree” with all statements of job satisfaction. The nature of job was identified as the most satisfied facet of job satisfaction. It was also observed that a significant difference of job satisfaction was found among respondents having different salary packages. The group with the highest salary was more satisfied than others. Job security proved the factor affecting job satisfaction, as there was significant difference of job satisfaction between permanent and contract-based employees. Permanent nature of job was a reason of satisfaction for the respondents. However, it is interesting that job satisfaction level of public and private sector paraprofessionals did not differ. Research limitations/implications Findings of the study clarify that the universities are required to redesign their job recruitment policies and to revise pay scales of paraprofessionals. Most importantly, a gap in communication was also found within organizations which could affect the level of job satisfaction among paraprofessionals. Universities should pay attention to maintain the two-way communication flow from top level management to lower level. Originality/value This is probably first study reported from Pakistan on the subject. The findings of the study will help universities to redesign their job recruitment policies and to revise pay scales of paraprofessionals. Most importantly, the findings suggest that universities should pay attention to maintain the two-way communication flow from top level management to lower level.

Let’s work out: communication in workplace wellness programs

2017 ◽  
Vol 10 (2) ◽  
pp. 101-115 ◽  
Author(s):  
Tricia J. Burke ◽  
Stephanie L. Dailey ◽  
Yaguang Zhu
Keyword(s):  
Social Support ◽  
Health Behaviors ◽  
Social Influence ◽  
Organizational Socialization ◽  
Wellness Programs ◽  
Workplace Wellness ◽  
Wellness Program ◽  
Content Type ◽  
Workplace Wellness Programs ◽  
Health Related

Purpose People spend a lot of time communicating with their co-workers each day; however, research has yet to explore how colleagues influence each other’s health behaviors. The purpose of this paper is to examine the association between health-related communication and health behaviors among co-workers in a workplace wellness program. Design/methodology/approach Participants (n=169) were recruited from a large south-western university and its local school district through e-mail announcements sent from a wellness administrator. Participants were part of a workplace wellness program that offers several daily group fitness classes, as well as cooking classes, and other educational programs for faculty and staff. Findings Structural equation modeling was used to examine the association between people’s perceived social influence and social support from co-workers, organizational socialization and their health behaviors. Results indicated that perceived social influence from co-workers had an indirect effect on people’s health behaviors through their perceived social support from their co-workers, as well as through their organizational socialization. Research limitations/implications These variables were examined cross-sectionally, meaning that causal relationships and directionality cannot be determined in this study. Practical implications Co-worker communication and socialization appear to be important factors in understanding individuals’ health behaviors; thus, organizations that offer workplace wellness programs should provide opportunities for socialization and co-worker communication to facilitate employees’ healthy behaviors. Originality/value Although the authors only looked at one wellness program and did not examine these variables in programs of varying sizes and types, this study uniquely incorporates interpersonal and organizational communication perspectives in order to give new insight into co-workers’ health-related communication.

Case law: Learning tools for organizations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kimberly W. O'Connor ◽  
Michelle Drouin ◽  
Laci Johnson
Keyword(s):  
Wellness Programs ◽  
Unintended Consequences ◽  
Employee Perceptions ◽  
Third Party ◽  
Amazon Mechanical Turk ◽  
Court Case ◽  
Court Cases ◽  
Learning Tools ◽  
Wellness Program ◽  
Content Type

Purpose In this paper, we examine the use of court cases as learning tools for organizations, drawing upon a case involving a workplace wellness program. The study measures employee perceptions and provides an insight into employee beliefs about wellness plan programming. Practical insights for organizations wanting to incorporate court cases into organizational learning are provided. Design/methodology/approach This exploratory study was conducted via Amazon Mechanical Turk survey data (n= 396). We asked participants about their levels of trust in employer-sponsored wellness programs, their understanding of wellness program parameters and limitations, and their perceptions of liability by utilizing the 2017 Whitman v. Interactive Health Solutions court case. Findings The results of this study show that, although employees may not fully understand their employer-sponsored wellness programs, they have a high degree of trust in their employers. Additionally, employees have strong beliefs about potential employer and third-party vendor liability when unintended consequences related to wellness plan programming occur. Originality/value This study adds to the small, but growing body of research focused on wellness programming in the workplace. Additionally, by measuring employee perceptions of this court case, we discovered a unique approach to problem-based learning.

Insights on practicing of servant leadership in the events sector

2018 ◽  
Vol 8 (2) ◽  
pp. 134-152 ◽  
Author(s):  
Majd Megheirkouni
Keyword(s):  
Job Satisfaction ◽  
Middle East ◽  
Servant Leadership ◽  
Employee Satisfaction ◽  
Quantitative Methods ◽  
Age Groups ◽  
Content Type ◽  
Gender And Age ◽  
Intrinsic Job Satisfaction ◽  
Sport Events

PurposeThe purpose of this paper is to understand the degree to which leaders in the events sector are perceived as servant leaders and the level of employee satisfaction, using evidence from three event types: sport events, cultural events, and personal events.Design/methodology/approachA quantitative methods approach was used to gather the data. In total, 245 surveys were completed from three different event types. Data were analyzed using Statistical Package for the Social Sciences.FindingsThe results revealed that servant leadership behaviors vary across event types, gender, and age groups. Similarly, extrinsic job satisfaction and intrinsic job satisfaction were different across event types, gender, and age groups. Additionally, further details have been reported in the results.Research limitations/implicationsThe paper provides an insight on practising of servant leadership in the three different events, using evidence from the Middle East by using quantitative methods approach. While this is an appropriate method, in-depth interviews are needed to understand the mentality of the top management in the events sector in the Middle East.Originality/valueIt advances leadership research in the events sector that links servant leadership and employee satisfaction.

Organizational learning and job satisfaction of trainee auditors: a case study of Chinese CPA firms

2019 ◽  
Vol 32 (2) ◽  
pp. 70-87
Author(s):  
Guangyou Liu ◽  
Hong Ren
Keyword(s):  
Job Satisfaction ◽  
Organizational Learning ◽  
Information Support ◽  
Young Generation ◽  
Content Type ◽  
Future Studies ◽  
Entry Level ◽  
Workplace Interactions ◽  
Cpa Firms ◽  
New Entry

Purpose This study aims to investigate the organizational learning of trainee auditors who represent the young generation of new entry-level professionals in CPA firms, and examines the possible associations between organizational learning and job satisfaction. Design/methodology/approach A questionnaire survey is administered among the target group of trainee auditors to explore possible approaches to their organizational learning in CPA firms. The results are used to generate organizational learning variables, which enable us to empirically test the research hypotheses regarding the association between organizational learning and job satisfaction. Findings The authors conclude that there are three main dimensions of organizational learning for new entry-level professionals in CPA firms, namely: workplace interactions, supervising and monitoring and supportive informational systems. The authors also find that workplace interactions and supportive information systems are significantly associated with job satisfaction. The authors show that the females and males prefer different approaches to organizational learning in CPA firms. The authors also find that trainee auditors who work for bigger CPA firms enjoy more job satisfaction than those working for smaller CPA firms, and that male trainee auditors are more easily satisfied with audit jobs than female trainees. Research limitations/implications This study is limited in that its sample is composed of trainee auditors, who are used to proxy for entry-level professionals in CPA firms. Future studies can include a direct focus on the organizational learning of junior auditors in CPA firms. Future studies can also investigate organizational learning in the firm-wide context in which CPA firms and their employees are considered as part of a larger situational process of organizational learning. Practical implications The conclusions can help to improve practice management and human resource policies in CPA firms. The findings highlight the importance of establishing an effective organizational learning culture, and suggest how this can be achieved by providing friendly and instructive workplace interactions, helpful supervisory and mentoring relationships, and better information support. Originality/value This study contributes to the audit literature by identifying the three dimensions of organizational learning for entry-level professionals in CPA firms. The authors substantiate the argument that mentor-protégé relationships in CPA firms have different effects on job satisfaction for female and male trainee auditors.

scholarly journals Differences regarding job satisfaction and job involvement of psychologists with different dominant career anchors

Curationis ◽  
2006 ◽  
Vol 29 (3) ◽  
Author(s):  
CL Bester ◽  
T Mouton
Keyword(s):  
Job Satisfaction ◽  
Job Involvement ◽  
Small Sample ◽  
Free State ◽  
Career Orientation ◽  
Career Anchors ◽  
Career Anchor ◽  
Significant Difference ◽  
Career Orientations ◽  
Intrinsic Job Satisfaction

In order to contribute to higher levels of job satisfaction, job involvement , and productivity, a match or fit should be established between the dominant career anchor associated with a specific occupation and that of the employee. A career anchor is an individual’s set of self-perceived talents, abilities, motives, needs and values that form the nucleus of one’s occupational self-concept. Psychologists have always been part of the service orientated careers and therefore one would expect that it is likely that their dominant career anchor would be service orientation. If this is the case, psychologists with service as their dominant career anchor are supposed to have greater job satisfaction and job involvement compared to those with different career anchors. However, according to literature, this assumption is not necessarily correct. The primary goals of the current study were to determine whether in fact service is the dominant career anchor of psychologists in the Free State and whether there are significant differences regarding job satisfaction and job involvement between psychologists with and without service as their dominant career anchor. A third goal was to determine whether psychologists with different dominant career anchors differ significantly from one another regarding job satisfaction and job involvement. Questionnaires measuring career orientations, job satisfaction and job involvement were sent to 165 of the 171 registered psychologists in the Free State region. Only 75 psychologists (45,5%) responded which exceeded the traditional return rate of 20 to 30%. Due to the small sample of respondents, a nonparametric statistical test, namely the Mann Whitney U test was conducted to determine possible differences. An analysis of the data showed that 21 respondents had entrepreneurship as their dominant career orientation while 12 fell in the technical/functional, 12 in the challenging, 9 in the service and 8 in the autonomy categories of dominant career anchors. No significant differences regarding job satisfaction between psychologists with and without service as dominant career orientation could be determined. Both groups experienced a fairly high degree of job satisfaction and a higher level of intrinsic job satisfaction occurred compared to extrinsic job satisfaction. A significant difference between the two groups in terms of job involvement occurred. Psychologists with service as dominant career orientation showed a higher level of job involvement, although the degree of job involvement for both groups was fairly low. No significant differences regarding job satisfaction and job involvement among psychologists with different career orientations could be found.

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