Rude bosses versus rude subordinates

2019 ◽  
Vol 31 (2) ◽  
pp. 175-199 ◽  
Author(s):  
Ceren Günsoy

Purpose Workplace incivility has detrimental effects on targets of such behaviors and can lead to further conflict. This research aims to examine whether cultural differences in people’s approach to social respect and status may influence their responses to incivility displayed by superiors and subordinates. Design/methodology/approach Three studies (n = 1043) examined how people from honor cultures (southern states of the USA; Latin America) and dignity cultures (northern states of the USA) would perceive and respond to uncivil superiors relative to uncivil subordinates. Studies 1 and 2 used scenarios; in Study 3, employed participants recalled their own incivility experiences. Findings Participants from honor cultures were more likely to perceive the mistreatment negatively if it came from a superior than a subordinate (all studies) and more likely to indicate that they would retaliate against an uncivil superior than an uncivil subordinate (Studies 1 and 3). Moreover, for participants from honor cultures (but not from dignity cultures), anger mediated the relation between the appraisal of incivility and retaliation only when the offender was a superior (all studies). Research limitations/implications This research relied on scenarios and people’s recollections, focusing on a limited range of responses to incivility. Future research should conduct laboratory experiments and examine additional responses. Nevertheless, these findings suggest that being mistreated by a superior or a subordinate has different meanings and consequences for people from diverse cultures, which can have implications for cross-cultural work interactions. Originality/value To the best of the author’s knowledge, this research is the first to compare people’s emotional and behavioral responses to uncivil superiors with their responses to uncivil subordinates in honor cultures.

2020 ◽  
Vol 10 (1) ◽  
pp. 115-124
Author(s):  
Chunchun Wang

PurposeThe purpose of this paper is to examine the transformations of prosthetic practices in China, as well as the daily experiences and dilemmas arising from the everchanging practices since 1949. On the basis of materials, this paper explores an everyday perspective to review the history of technology.Design/methodology/approachEthnography was collected with the application of participant observations, informal interviews and in-depth interviews during a 13-months study at a rehabilitation center in Chengdu, China. The literature on prosthetic manufacturing was also reviewed for this paper.FindingsChina's prosthetic technology seems to evolve from traditional to modern. However, this progressive narrative – innovation-based timeline (Edgerton, 2006, xi) – has been challenged by daily practices. Due to institutional pressures, prosthetists are in a dilemma of selectively using their knowledge to create one kind of device for all prosthesis users with a certain kind of disability, thereby regulating the physical and social experiences of prosthesis users. Besides, prosthesis users are accustomed to prostheses made with old techniques, and must correct themselves from old experiences to the daily practices recognized by the selected techniques.Originality/valueThis paper provides a cross-cultural case to reexamine Edgerton's criticism of the progressive and orderly innovation-centric technological narrative. More importantly, it reviews the history and practices of China's prosthetics from daily experiences rather than Edgerton's concentration on technology; therefore, it provides an everyday perspective for future research on technological transformations.


2017 ◽  
Vol 31 (4) ◽  
pp. 410-417 ◽  
Author(s):  
Julie Christine Babyar

Purpose Physician stress and burnout is a serious and common concern in healthcare, with over half of physicians in the USA meeting at least one criterion for burnout. The paper aims to discuss these issues. Design/methodology/approach A review on current state of physician stress and burnout research, from 2008 to 2016, was undertaken. A subsequent perspective paper was shaped around these reviews. Findings Findings reveal research strength in prevalence and incidence with opportunities for stronger intervention studies. While descriptive studies on causes and consequences of physician burnout are available, studies on interventions and prevention of physician burnout are lacking. Future research on physician stress and burnout should incorporate intervention studies and take care to avoid limitations found in current research. Accountability and prevention of physician burnout is the responsibility of the healthcare industry as a whole, and organizational strategies must be emphasized in future research. Originality/value The value of this research comes in the original comprehensive review, international inclusion and succinct summary of physician burnout research and strategies.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nga Thi Thuy Ho ◽  
Hung Trong Hoang ◽  
Pi-Shen Seet ◽  
Janice Jones ◽  
Nhat Tan Pham

PurposeThe purpose of this study is to examine the determinants of career satisfaction of professional accounting returnees who have studied and/or worked abroad and then returned to work in different types of international workplaces in their home country.Design/methodology/approachA survey of professional accounting returnees in Vietnam was undertaken and multiple regression analysis was applied to test the proposed relationships.FindingsThis study finds that career satisfaction is affected by career fit, career sacrifice, types of international workplaces (domestically headquartered firms versus globally headquartered firms) and cross-cultural work readjustment. Further, cross-cultural work readjustment partially mediates the effect of career fit and career sacrifice on career satisfaction.Practical implicationsThe research provides the basis for designing career-related employee experiences to support career satisfaction of professional accounting returnees.Originality/valueThis study integrates dimensions of career embeddedness with cross-cultural work readjustment and employee experiences, which are normally studied separately, in different types of international workplaces. It contributes to the limited research on contributors to well-being in the form of career satisfaction among professional returnees in an emerging economy.


2019 ◽  
Vol 21 (2) ◽  
pp. 180-199 ◽  
Author(s):  
Shivam Dolhey

Purpose The purpose of this study is to provide a bibliometric analysis of the research on entrepreneurial intentions. A total of 1,393 papers published from the year 2000 to 2018 are analysed. The study attempts to identify the significant journals in this area, years with the maximum publication, most cited papers, important authors and most prolific countries and institutions. Then, the co-authorship network map, inter-country co-authorship network map and keyword co-occurrences network maps are provided. Design/methodology/approach The Scopus database was used for analysing the large data about various papers included in this study. Then, the VOSviewer software was used for creating a co-authorship network map, inter-country co-authorship network map and keywords co-occurrences network maps. Findings The results of this study indicate that in the year 2017, the maximum papers have been published, the most significant journal is International Journal of Entrepreneurship and Small Business and the most cited paper is about competing models of entrepreneurial intentions. Furthermore, the most prominent author is Francisco Linan, and the most prolific country and institution are the USA and the University of Seville (Spain), respectively. Originality/value This study contributes to the existing literature on entrepreneurial intentions. A much comprehensive and reliable picture of this area is provided using the bibliometric techniques. The results can help in guiding the authors interested in conducting future research on this topic.


2016 ◽  
Vol 33 (6) ◽  
pp. 437-446 ◽  
Author(s):  
Feisal Murshed ◽  
Yinlong Zhang

Purpose This research aims to investigate how preference for marketing research methodology (quantitative vs qualitative) is contingent on the thinking orientation (analytic vs holistic) of the researchers. Design/methodology/approach Thinking orientation was measured and then manipulated in laboratory experiments. Cross-cultural evidence was sought by comparing Western and East Asian participants. Findings Results demonstrate that researchers with an analytic (holistic) thinking orientation tend to perceive quantitative (qualitative) methodology more favorably. Further, the need to offer reasons in support of the choice strengthened the effect of thinking orientation. Practical implications Understanding researchers’ preferences for one research methodology over the other has broad relevance for external constituents, as it involves a great deal of managerial commitment in terms of time and money and can affect the results of the research. Originality/value This is the first study to investigate factors that underlie researchers’ choice regarding research methodology, and it also extends the literature on analytic versus holistic thinking orientation in the marketing field.


2019 ◽  
Vol 40 (1/2) ◽  
pp. 145-153
Author(s):  
Brandy Snyder

Purpose The purpose of this paper is to synthesize findings on the effects of existing paid parental leave programs on infant mortality rates (IMR) in the USA as an attempt to aid in efforts for the development of a national paid parental leave policy. Design/methodology/approach Three articles were reviewed to analyze findings on the effects of existing parental leave programs on IMR in the USA. Findings The results from the three studies analyzed indicate that unpaid parental leave and parental leave with partial wage replacement can reduce IMR in households with college educated, working mothers. Research limitations/implications This review is limited due to only having three studies available to synthesize that pertained to the USA. Implications for future research are to examine the effects of fully paid parental leave programs offered by individual organizations on IMR in the USA. Social implications Providing a needs-based income replacement policy to mothers who wish to take parental leave after the birth of a child may be the best policy to decrease IMR for infants from all socioeconomic backgrounds. Originality/value The findings in this review will aid in the ongoing efforts to develop a national paid parental leave policy in the USA.


2009 ◽  
Vol 21 (1) ◽  
pp. 92-104 ◽  
Author(s):  
Ronald A. Fullerton

PurposeDuring the 1920s and into the 1930s, German‐language work on consumer behavior led the world; for example, segmentation was clearly discussed from the late 1920s. The purpose of this paper is to show how marketing thought in Germany and Austria reached a peak even as the environmental substructure that sustained it was being seriously eroded by political and economic changes that forever consigned it to a peripheral position upon the world stage.Design/methodology/approachThe design of the study is a critical historical one relying heavily upon documents produced during the period discussed. Statements are weighed and evaluated.FindingsThe paper finds that very impressive, at times world‐leading, work was being done in the 1920s and early 1930s, particularly in the areas of segmentation and what would later become known as consumer behavior. Much of what later became known as Motivation Research, or example, was pioneered in Germany and Austria before 1934.Research limitations/ implicationsThe primary implication is that a great deal of marketing thought developed outside the USA, sometimes drawing upon US marketing thought, in other cases developing completely independently. A second implication is that marketing thought can be weakened by political and economic conditions, as Germany and Austria painfully experienced.Originality/valueThis is the first study to explore historical German and Austrian marketing thought in a cross‐cultural manner, comparing and contrasting them with thought developed elsewhere.


2020 ◽  
Vol 6 (3) ◽  
pp. 241-254
Author(s):  
Diana Baker ◽  
Helen McCabe ◽  
Mary Kelly ◽  
Tian Jiang

Purpose Findings from a comparative qualitative study with parents in the USA and China increase the understanding of experiences of adults with autism in both countries. Design/methodology/approach Semi-Structured interviews were conducted with families in the USA and in China. In total, 18 families participated in the study – 7 in the USA, 11 in China. Findings Analysis of the comparative data led to the emergence of three overarching themes, expressing both similarities and differences in experiences: 1) transition to adult services plays out differently in the two nations, 2) parent advocacy and efforts in supporting and securing services for their children are strong in both countries but are also defined by the variability in access to services and 3) due to the scarcity of adult services in their country, Chinese parents express significantly more worries about their own aging and mortality as compared with USA parents. Research limitations/implications Practical implications and directions for future research are discussed. Originality/value By examining the experiences of families of adults with autism in the USA and China, the research reveals themes that would not be visible in a single-nation study.


Author(s):  
Sara M. McMullen ◽  
Jennifer Gibbs

Purpose Policing agencies across the USA have cited difficulty recruiting qualified applicants, thus leaving many employment vacancies unfilled. One reason for this challenge may be that those who would make exceptional police officers are barred from employment because of their body art. Varying appearance policies exist concerning tattoos, yet little is known about these policies. The purpose of this paper is to survey the tattoo policies of policing agencies. Design/methodology/approach The tattoo policies of all 50 state-level policing agencies were reviewed to explore similarities and state-level correlates. Findings The majority, but not all, of state police have some type of appearance policy targeting tattoos. State policing agencies that have a “no visibility” policy regarding tattoos more often were in states with a low percentage of millennial residents, high percentage of young veterans, men and non-Hispanic white citizens, and low crime; t-tests indicate “no visibility” policy states significantly differed from other states in the percentage of non-Hispanic whites and crime. Further, state policing agencies with a “no visibility” policy tended to be in northeastern states, with southern states having the fewest state policing agencies with such policies, although the χ2 test was non-significant. Originality/value Despite the ubiquity of tattoos in the American society, the literature is scant with studies of police appearance policies regarding tattoos. This study provides a partial summary of tattoo policies at the state policing level.


2019 ◽  
Vol 24 (1) ◽  
pp. 115-127
Author(s):  
Simone Mariconda ◽  
Alessandra Zamparini ◽  
Francesco Lurati

Purpose The purpose of this paper is to conceptually develop and empirically test a model according to which a crisis leads to a greater reputational damage when it is highly relevant to the firm’s organizational identity or highly relevant to stakeholders’ identity. Design/methodology/approach A total of 299 participants based in the USA were recruited online using the Amazon Mechanical Turk platform. The study uses a 2 (relevance of crisis to organizational identity: low vs high) × 2 (relevance of crisis to stakeholders’ identity: low vs high) between-subjects experimental design. Findings The results confirm the hypotheses that an organizational crisis leads to greater reputational damage when it is highly relevant to the firm’s organizational identity or when it is highly relevant to stakeholders’ identity. No significant interaction between the two variables was found. Research limitations/implications Future research could focus on further elaborating on how the two identity-related variables tested in this paper interact with other variables that have already been studied for moderating the effects of crises on reputation damage. Practical implications The paper reaffirms the deep interconnection between identity, stakeholders and reputation. Concretely, the results of the study suggest an informative way of mapping the degree to which risks or issues could potentially damage organizational reputation. Originality/value The paper contributes to the literature by providing a more situational understanding of how the same exact crisis can damage the reputation of organizations differently. By doing so, the paper opens several new avenues for future research.


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