The provenance of public management and its future: is public management here to stay?

2017 ◽  
Vol 30 (6-7) ◽  
pp. 532-546 ◽  
Author(s):  
Mirit Kisner ◽  
Eran Vigoda-Gadot

Purpose The purpose of this paper is to present the views of authors in regard to the provenance and future of PM and the advantages of using management science in administrative science. The authors point to the meaning of both sciences for government studies and to the use that both theoreticians and practitioners may gain from adequately balancing the disciplines for the public interest. Design/methodology/approach The paper is based on a wide literature review of empirical and epistemological studies on new public management (NPM) and its evolvement across continents and cultures, and on a critical analysis of lessons learned from implementations of ideas and practices. Findings The authors identify the managerial reform in public administration as one of the more influential reforms of modern nations that cut across multiple policy areas, public agencies and cultures. The authors expect that public managers in the years to come are about to play a decisive role and be required to build collaborative capacity while governing creatively but without bending the rules. Ingenious civil servants are going to carry weight and devise new mechanisms for coping with prospective challenges; no doubt they will have to be savvier, more adept and open-minded than ever to be able to step up to the plate and assist governments to deal with impending crises. Originality/value The originality of this essay is reflected in the wide coverage of transitions in the managerial language of the discipline. Using manifold examples from different perspectives on NPM provides a unique and balanced look into what became the most influential reforms in public administration since the second half of the twentieth century, and is still alive and kicking.

2017 ◽  
Vol 30 (6-7) ◽  
pp. 547-554 ◽  
Author(s):  
Owen Hughes

Purpose The purpose of this paper is to conduct a conceptual survey of transformation in the management of the public sector over the past 30 years. Design/methodology/approach The paper provides a comparison of the bureaucratic form of public administration with more flexible forms of public management. Findings The major change from an administrative model is that public managers are personally responsible for the delivery of results; from that starting point different countries have implemented reforms in their own way. The 30-year timeframe points to the need to reconceptualize ideas of New Public Management (NPM) argued here to have been unhelpful for understanding public management. Originality/value The importance of NPM has been exaggerated previously. The argument here is that public management includes an enduring set of reforms, NPM does not.


2018 ◽  
Vol 32 (1) ◽  
pp. 255-279 ◽  
Author(s):  
Ileana Steccolini

Purpose The purpose of this paper is to reflect various pathways for public sector accounting and accountability research in a post-new public management (NPM) context. Design/methodology/approach The paper first discusses the relationship between NPM and public sector accounting research. It then explores the possible stimuli that inter-disciplinary accounting scholars may derive from recent public administration studies, public policy and societal trends, highlighting possible ways to extend public sector accounting research and strengthen dialogue with other disciplines. Findings NPM may have represented a golden age, but also a “golden cage,” for the development of public sector accounting research. The paper reflects possible ways out of this golden cage, discussing future avenues for public sector accounting research. In doing so, it highlights the opportunities offered by re-considering the “public” side of accounting research and shifting the attention from the public sector, seen as a context for public sector accounting research, to publicness, as a concept central to such research. Originality/value The paper calls for stronger engagement with contemporary developments in public administration and policy. This could be achieved by looking at how public sector accounting accounts for, but also impacts on, issues of wider societal relevance, such as co-production and hybridization of public services, austerity, crises and wicked problems, the creation and maintenance of public value and democratic participation.


2021 ◽  
Vol 14(63) (1) ◽  
pp. 71-84
Author(s):  
Maria Popescu ◽  
Lidia Mândru

"The paper addresses to the Public Administration (PA) from the management perspective. The first part of the study defines the conceptual framework of the two management doctrines, generically called the New Public Management and New Public Government. The second part of the paper reviews the transformation movement in PA management and governance in Romania in the last two decades. The methodology of the study consists in the analysis of the recent theoretic studies on PA modern approach, and official documents, national and European reports, and other publications related to the PA reform in Romania. "


2018 ◽  
Vol 32 (1) ◽  
pp. 280-306 ◽  
Author(s):  
Lee D. Parker ◽  
Kerry Jacobs ◽  
Jana Schmitz

Purpose In the context of global new public management reform trends and the associated phenomenon of performance auditing (PA), the purpose of this paper is to explore the rise of performance audit in Australia and examines its focus across audit jurisdictions and the role key stakeholders play in driving its practice. Design/methodology/approach The study adopts a multi-jurisdictional analysis of PA in Australia to explore its scale and focus, drawing on the theoretical tools of Goffman. Documentary analysis and interview methods are employed. Findings Performance audit growth has continued but not always consistently over time and across audit jurisdictions. Despite auditor discourse concerning backstage performance audit intentions being strongly focussed on evaluating programme outcomes, published front stage reports retain a strong control focus. While this appears to reflect Auditors-General (AGs) reluctance to critique government policy, nonetheless there are signs of direct and indirectly recursive relationships emerging between AGs and parliamentarians, the media and the public. Research limitations/implications PA merits renewed researcher attention as it is now an established process but with ongoing variability in focus and stakeholder influence. Social implications As an audit technology now well-embedded in the public sector accountability setting, it offers potential insights into matters of local, state and national importance for parliament and the public, but exhibits variable underlying drivers, agendas and styles of presentation that have the capacity to enhance or detract from the public interest. Originality/value Performance audit emerges as a complex practice deployed as a mask by auditors in managing their relationship with key stakeholders.


Author(s):  
Babak Sohrabi ◽  
Amir Khanlari

Public administration has been challenged by “new public management” and “government redesign” paradigms. In addition, the relationship between government and citizen has been changed dramatically based on the mentioned paradigm shift. Customer orientation in the public sector is one of the changes originated from the private sector’s principles and paradigms. Nowadays, scholars emphasize applying concepts and techniques of customer orientation in e-government. In this text, firstly, customer orientation and its importance in government activities, especially e-government, is described. Then, principles, applications, and experiences of citizen relationship management as a technique of customer-oriented governments are described.


2022 ◽  
pp. 22-44
Author(s):  
Feras Ali Qawasmeh

Public policy is classified as a major field in public administration. Therefore, to understand the context of public policy as a field, it is essential to explore its root developments in public administration from epistemological and chronological perspectives. This chapter is a review study referring to main scholarly works including books, academic articles, and studies. The chapter first helps researchers and students in comprehending the evolution of public administration in its four main stages including classical public administration, new public administration, new public management, and new public governance. Second, the chapter presents a general overview of the evolution of the public policy field with particular attention paid to the concepts of Harold Lasswell who is seen as the father of public policy. The chapter then discusses different definitions of public policy. Various classifications of public policy are also investigated. The chapter ends with a critical discussion of the stages model (heuristics).


2015 ◽  
pp. 2183-2199
Author(s):  
Babak Sohrabi ◽  
Amir Khanlari

Public administration has been challenged by “new public management” and “government redesign” paradigms. In addition, the relationship between government and citizen has been changed dramatically based on the mentioned paradigm shift. Customer orientation in the public sector is one of the changes originated from the private sector's principles and paradigms. Nowadays, scholars emphasize applying concepts and techniques of customer orientation in e-government. In this text, firstly, customer orientation and its importance in government activities, especially e-government, is described. Then, principles, applications, and experiences of citizen relationship management as a technique of customer-oriented governments are described.


Author(s):  
V. Venkatakrishnan

New public management (NPM) conceptualised public administration as a business, to be managed with business-like techniques. Since services had to be assessed by the criteria of quality, efficiency, and satisfaction of citizens, the public sector had to reorganize its processes. As strong emphasis was on the services, improving their delivery was expected to facilitate achieving the above criteria. The terms of the NPM approach such as “customer focus, managing for results, and performance management” have become part of the standard language of public administration (Ali, 2001; Bekkers & Zouridis, 1999; Crossing Boundaries, 2005; Spicer, 2004).


2021 ◽  
Vol 1 (16) ◽  
pp. 54-77
Author(s):  
Luis Fernando Villafuerte Valdés ◽  
Dulce Yaneth López Romero

Resumen: El objetivo del artículo es reflexionar teóricamente acerca de la transformación del modelo de administración pública en México, en el que se marca un retorno hacia la vieja burocracia tradicional. Primero, analizamos las principales teorías de la administración pública, tales como la burocracia tradicional, así como la nueva gestión pública. Luego hacemos referencia al neopopulismo y la reavivación de las prácticas de la burocracia tradicional. Concluimos que es fallida la involución en el modelo de administración pública toda vez que ya no contamos con la abundancia de recursos que se tenían en la década de los setentas, tales como el petróleo. También, es posible concluir que este retroceso en el modelo de administración pública no se apega estrictamente al modelo weberiano, toda vez que no hay cumplimiento de la racionalidad administrativa, sino que destacan el autoritarismo, la centralización en la toma de decisiones y el patrimonialismo.Abstrac: The objective of the article is to reflect theoretically about the transformation of the public administration model in Mexico, in which a clear return to the old model of traditional bureaucracy is visualized. First, we analyze the main theories of public administration, such as traditional bureaucracy and new public management. Then we refer to neopopulism and the revival of the practices of the old traditional bureaucracy. We conclude that the involution in the public administration model is failed since we no longer have the abundance of resources that existed in the seventies, such as Petroleum. Also, it is possible to conclude that this setback in the public administration model does not strictly adhere to the Weberian model, since there is no compliance with administrative rationality, highlighting authoritarianism, centralization in decision-making and patrimonialism.


2008 ◽  
Vol 1 (1) ◽  
pp. 23-30
Author(s):  
Michael O. Adams ◽  
Linda D. Smith

This effort will seek to discover the foundations of public management and how it relates to information technology, specifically understanding E-government and other technologies in the public domain. Public Management is the development or application of methodical and systematic techniques, often employing comparison quantification, and measurement, that are designed to make the operations of public organizations more efficient, effective and increasingly responsive. This is a considerably crisper, concise, and narrow definition compared to other definitions of public administration, and its sharper focus is attributable to the larger fields encompassing of values in addition to those of efficiency, effectiveness and responsiveness.


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