scholarly journals Storytelling: a co-creative process to support value-based leadership

2017 ◽  
Vol 9 (3/4) ◽  
pp. 484-497 ◽  
Author(s):  
Kristen Snyder ◽  
Christer Hedlund ◽  
Pernilla Ingelsson ◽  
Ingela Bäckström
Keyword(s):  
Sustainable Development ◽  
Organizational Culture ◽  
Data Collection ◽  
Creative Process ◽  
Design Methodology ◽  
Positive Impact ◽  
Data Collection Tool ◽  
Content Type ◽  
A Value

Purpose The purpose of this paper is to identify constraints and possibilities to develop a value-based leadership in manufacturing using storytelling as a co-creative method and process. Design/methodology/approach A multi-site case study was conducted in which storytelling was used as a data collection tool and co-creative process to explore dimensions in the company’s cultures that could provide a deeper understanding about the constraints and possibilities that exist for developing value-based leadership in manufacturing. Findings Storytelling has a positive impact on leadership and communication highlighting important aspects of the organizational culture to support sustainable development and innovation. Originality/value This study demonstrates how storytelling can be used by leaders in manufacturing to build cultures of innovation and sustainability. And identifies constrains and possibilities for developing value-based leadership.

Organizational culture, innovation and performance: a study from a non-western context

2019 ◽  
Vol 39 (4) ◽  
pp. 437-451 ◽  
Author(s):  
Mohammed Aboramadan ◽  
Belal Albashiti ◽  
Hatem Alharazin ◽  
Souhaila Zaidoune
Keyword(s):  
Organizational Culture ◽  
Design Methodology ◽  
Banking Sector ◽  
Positive Impact ◽  
Content Type ◽  
Marketing Innovation ◽  
Marketing Performance ◽  
And Performance ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this paper is to examine the links between organizational culture, innovation and banks’ performance in Palestine. Design/methodology/approach Data were gathered from 186 employees working in the Palestinian banking sector. The data gathered were analyzed using the PLS-SEM approach. Findings The findings of the study show that organizational culture and marketing innovation have a positive impact on banks’ performance. Moreover, it was found that marketing performance partially mediates the relationship between organizational culture and banks’ performance. Practical implications The paper may be of use for banks managers to create an organizational culture, which fosters both innovation and performance. Originality/value The paper is unique as it examines organizational culture, innovation and performance links in a non-western context.

“Wag the Dog” initiatives and the corporate immune system

2019 ◽  
Vol 28 (1) ◽  
pp. 109-127
Author(s):  
Roger Schweizer ◽  
Katarina Lagerström
Keyword(s):  
Immune System ◽  
Design Methodology ◽  
Single Case ◽  
Emerging Market ◽  
Content Type ◽  
A Value ◽  
Initiative Process ◽  
Subsidiary Managers ◽  
Practical Implications

Purpose This paper aims to contribute to the subsidiary initiative literature by studying the interaction between a headquarters and its subsidiary during an initiative process that has the potential to “wag the corporate dog” that is, for the global corporation’s promising subsidiary initiative in a strategically important emerging market to question the corporation’s prevailing schemata. Design/methodology/approach The longitudinal single case study draws on evidence from the Indian subsidiary of Swedish Volvo Bus and its efforts to introduce a value product in India. Findings The study argues that wag the dog initiatives provoke the corporate immune system independent of the initiative’s potential and the subsidiary’s autonomy and legitimacy. If the idea behind the wag the dog initiative is perceived as strategically important for the multinational corporation, then the corporate immune system tries to engulf – most likely unsuccessfully – the idea within the prevailing schemata. Failed attempts to engulf the initiative weaken the corporate immune system temporarily, thereby opening the organization to revitalization of the original initiative. Resistance, even though weakened, from the corporate immune system continues to exist. Practical implications Subsidiary managers need to avoid having their headquarters perceive an initiative as a wag the dog initiative by balancing their need to sell persistently the initiative with avoiding negative attention. Originality/value This study is a pioneer in explaining how the corporate immune system reacts towards wag the dog initiatives taken from subsidiaries in large emerging markets.

Corporate greenfluencing: a case study of sponsorship activation in Formula E motorsports

2020 ◽  
Vol 21 (4) ◽  
pp. 617-631 ◽  
Author(s):  
Hans Erik Næss
Keyword(s):  
Sustainable Development ◽  
Brand Equity ◽  
Design Methodology ◽  
Sustainable Development Goals ◽  
Sport Sponsorship ◽  
Content Type ◽  
Cross Platform ◽  
Development Goals ◽  
Sustainability Reports

PurposeThe purpose of this paper is to demonstrate how companies activate their sponsorship of Formula E (for Electric) championship races to influence consumers' opinion of them as sustainable businesses.Design/methodology/approachDrawing on an original combination of promotional outputs (YouTube spots, social media releases and sustainability reports) from Formula E race title sponsors in the 2017–2019 seasons, the paper is a qualitative analysis of how these sponsors solve the value clash between traditional motorsport imagery and environmentalism to achieve “narrative authenticity”.FindingsFindings show that sponsors do not address this clash directly. Instead, the conflict itself is reframed as a question of what sponsors do to improve the environment, not what they ndo not do. Second, the timeframe for action is redefined, which means that the future is what counts, not the situation today or given aims like the UN 2030 Sustainable Development Goals.Originality/valueSponsorship activation through Formula E as way of generating green brand equity would come across as more credible if companies improved the use of cross-platform synergies to convey narrative authenticity. To qualitative researchers on sport sponsorship, the findings strengthen the understanding of brands as “cultural narrators”.

A value-based taxonomy of improvement approaches in healthcare

2017 ◽  
Vol 31 (4) ◽  
pp. 445-458 ◽  
Author(s):  
Christian Colldén ◽  
Ida Gremyr ◽  
Andreas Hellström ◽  
Daniella Sporraeus
Keyword(s):  
Design Methodology ◽  
Healthcare Professionals ◽  
Management Practice ◽  
Healthcare Management ◽  
Patient Centered ◽  
Content Type ◽  
A Value ◽  
Centered Care ◽  
Organizational Focus

Purpose The concept of value is becoming increasingly fashionable in healthcare and various improvement approaches (IAs) have been introduced with the aim of increasing value. The purpose of this paper is to construct a taxonomy that supports the management of parallel IAs in healthcare. Design/methodology/approach Based on previous research, this paper proposes a taxonomy that includes the dimensions of view on value and organizational focus; three contemporary IAs – lean, value-based healthcare, and patient-centered care – are related to the taxonomy. An illustrative qualitative case study in the context of psychiatric (psychosis) care is then presented that contains data from 23 interviews and focuses on the value concept, IAs, and the proposed taxonomy. Findings Respondents recognized the dimensions of the proposed taxonomy and indicated its usefulness as support for choosing and combining different IAs into a coherent management model, and for facilitating dialog about IAs. The findings also suggested that the view of value as “health outcomes” is widespread, but healthcare professionals are less likely than managers to also view value as a process. Originality/value The conceptual contribution of this paper is to delineate some important characteristics of IAs in relation to the emerging “value era”. It also highlights the coexistence of different IAs in healthcare management practice. A taxonomy is proposed that can help managers choose, adapt, and combine IAs in local management models.

scholarly journals The impact of participatory management on organizational culture and performance Case Study: Isfahan municipality employees

2014 ◽  
Vol 8 (2) ◽  
pp. 1291-1296
Author(s):  
Omid Lavafan ◽  
Iraj Soltani
Keyword(s):  
Organizational Culture ◽  
Data Collection ◽  
Organizational Performance ◽  
Employee Engagement ◽  
Participatory Management ◽  
Data Collection Tool ◽  
Software Packages ◽  
And Performance ◽  
The Impact

Increasing employee engagement through organizational culture has numerous advantages for the organization. When employees are involved in the process of making decisions, they are more cooperative in accepting them and more committed, leading to increased performance. This paper aims to evaluate the impact of participatory management on organizational culture and performance. According to the available literature and research background, three hypotheses are formed and tested. A standard questionnaire is used as the data collection tool, distributed among employees of District 6 of Isfahan Municipality. The collected data are analyzed using SPSS V.18.0 and AMOS V.20.0 software packages. The results show that participatory management has both direct and indirect, through organizational culture, impacts on organizational performance.

Interlinking Lean and sustainability: how ready are leaders?

2019 ◽  
Vol 31 (2) ◽  
pp. 136-149 ◽  
Author(s):  
Anna Mårtensson ◽  
Kristen Snyder ◽  
Pernilla Ingelsson
Keyword(s):  
Sustainable Development ◽  
Design Methodology ◽  
Full Potential ◽  
Multiple Site ◽  
Lean Implementation ◽  
Content Type ◽  
Early Stages ◽  
Implementation Stages ◽  
Depth Interviews

Purpose The purpose of this paper is to explore the evidence of interlinkages between Lean and sustainability among organisational leaders in the early stages of Lean implementation. Design/methodology/approach A multiple-site case study was conducted to study the connections between Lean and sustainable development during the implementation stages of a Lean practice. In-depth interviews were conducted with managers about their knowledge and understanding of the interlinkages between Lean and sustainable development. The findings were then used as an analytic frame to determine whether these interlinkages were present in the organisation. Findings Evidence of interlinkages between Lean and sustainable development was found; however, their presence was incomplete and inconsistent across clinics. Research limitations/implications Insights from the research can help organisations plan for the implementation of Lean practice, particularly when a sub-goal is to achieve sustainable development. Originality/value The study shows the importance of focussing on managers’ knowledge and understanding of the interlinkages between Lean and sustainable development when implementing Lean in order to utilise Lean’s full potential to achieve sustainability.

Integration through orchestration

2017 ◽  
Vol 30 (4) ◽  
pp. 555-582 ◽  
Author(s):  
Oswaldo Lorenzo Ochoa ◽  
Björn Claes ◽  
Oksana Koryak ◽  
Angel Diaz
Keyword(s):  
Supply Chain ◽  
Data Collection ◽  
Inventory Management ◽  
Design Methodology ◽  
Systematic Approach ◽  
Content Type ◽  
Supplier Integration ◽  
A Value ◽  
Resource Orchestration ◽  
Management Capabilities

Purpose The purpose of this paper is to examine the mechanisms through which the use of enterprise systems (ESs) enhances buyer-supplier integration (BSI). More specifically, the authors explain a model where ES enhances BSI indirectly, mediated by inventory management capabilities (IMCs), as the way ES enhances BSI remains under-explored in the literature. Design/methodology/approach Application of the resource orchestration framework to explain how capabilities and mechanisms interplay to enhance BSI. Data were collected by means of a survey instrument. Data collection took place as part of a larger project, sponsored by the Spanish Government, to evaluate logistics competitiveness in Spain. Findings ES enhances BSI by serving as a coordinating mechanism that maintains capability configurations in a value-creating alignment. IMC plays a key, yet under-explored role as a mediating mechanism that supports ES-enabled BSI. Research limitations/implications First, this research does not fully capture the multi-party nature of the supply chain context. Second, data collection was limited to companies that were more likely to have a systematic approach to logistics issues (i.e. large- and medium-sized companies) and companies based in Spain. Originality/value This paper enhances both scholarly and practitioner understanding of the mechanisms through which the implementation and use of ES contributes to BSI. In addition, this paper integrates literature from different fields (e.g. strategy, information systems, and operations) to gain a better understanding of how the implementation and use of ES affects BSI.

Listening to drive culture change

2017 ◽  
Vol 16 (4) ◽  
pp. 161-165 ◽  
Author(s):  
Philipp Schramm
Keyword(s):  
Employee Engagement ◽  
Cultural Change ◽  
Cultural Revolution ◽  
Culture Change ◽  
Design Methodology ◽  
Positive Impact ◽  
Financial Loss ◽  
Bottom Line ◽  
Content Type

Purpose The paper aims to show how a Detroit-based company recovered from a fractured culture and staggering projected financial loss by igniting a cultural revolution fueled by listening and employee engagement. Design/methodology/approach After setting the scene in post-recession Detroit, the case study walks the reader through how the company defined its turnaround goals, engaged its workforce to inspire widespread cultural change and how it is sustaining momentum. Findings The paper provides a detailed account of implementing a listening-focused culture and the positive impact it had on Webasto. It suggests that widespread organizational change is only possible when all employees are engaged and involved in the process. Originality/value This paper illustrates a real-world example of how an automotive supplier took a people-focused approach to engage its workforce with listening to drive culture change and ultimately impact an organization’s bottom line.

The beginning of value co-creation: understanding dynamics, efforts and betterment

2017 ◽  
Vol 27 (6) ◽  
pp. 1145-1166 ◽  
Author(s):  
Tom Chen ◽  
Shirley Ou Yang ◽  
Cheryl Leo
Keyword(s):  
Design Methodology ◽  
Single Case ◽  
Diagnostic Value ◽  
Point Of View ◽  
Content Type ◽  
A Value ◽  
Micro Level ◽  
Current Value ◽  
Practical Implications

Purpose The purpose of this paper is to understand the beginning of value co-creation by uncovering the roles, efforts, and desired outcomes of employees and how they affect employees’ responses to their firm’s co-creation initiatives. Design/methodology/approach This study applies a single case study to explore micro-level processes at the beginning of value co-creation informed by a case about how a Taiwanese firm moved from a conventional to a co-creative business model. Findings The case study findings affirm nine subthemes that underlie three key themes: co-creation dynamics, efforts, and betterment. The authors provide a value co-creation framework that is informed by nine subthemes derived from interview data. Research limitations/implications Current literature on understanding value co-creation processes focuses on formalized co-creation processes which produce diverse and contextually dependent findings. The authors contribute to current value co-creation literature by offering convergent insights into the interplay of dynamics, efforts, and betterment experienced by employees transitioning to a value co-creation process. Practical implications The authors offer a diagnostic value co-creation checklist and propose three benefits of using the checklist, which can help managers mitigate the uncertainty that arises during the transition from a conventional to a co-creation firm. Originality/value The study responds to calls for research to investigate where and when the co-creation of value emerges, value co-creation behavior from employees’ point of view, and employees’ roles in the co-creation of value.

scholarly journals Ecotourism as a path to sustainable development in an isolated Magic Town

2018 ◽  
Vol 25 (1) ◽  
pp. 23-38 ◽  
Author(s):  
Yasu Coronado Martínez ◽  
Mara Rosas Baños ◽  
Hazael Cerón Monroy
Keyword(s):  
Land Use ◽  
Sustainable Development ◽  
Geographic Information Systems ◽  
Theoretical Approach ◽  
Environmental Sustainability ◽  
Design Methodology ◽  
Specific Information ◽  
Institutional Variables ◽  
Content Type

Purpose This study aims to reveal the potential for ecotourism of a locality with high marginalisation index in the municipality of Tlalpujahua, a Magic Town in the State of Michoacán, Mexico. Design/methodology/approach This case study was based on several methodologies. First, socioeconomic, environmental, sustainability, geographic and institutional variables were used in the evaluation of 62 localities of the municipality. Geographic information systems identified study areas and determined their potential for ecotourism. Second, participatory diagnosis was used to collect specific information about the locality regarding their organisational aspects, development strategies, current socioeconomic problems, land use and resources availability and interest in developing projects related to ecotourism. Finally, the authors adapted the FAS Model (factors, attractors and support systems) to include environmental and organisational variables contributing to a theoretical approach to ecotourism. To identify attractors, they applied a questionnaire to determine the profile of tourists visiting Magic Towns and their potential interest in ecotourism. Findings The authors conclude that ecotourism is a possible alternative to highly marginalised localities within Magic Town municipalities and would be able to expand the benefits engendered by the program. Ecotourism can therefore represent a new option for tourists visiting marginalised communities in Mexico. Originality/value A diverse methodology applied key elements to identify localities suitable for ecotourism, characteristics of marginalisation and endowment of natural heritage. The authors conclude that the benefits to localities included in the Magic Towns Program can be expanded to surrounding spaces through strategies such as ecotourism.

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