Success factors in managing the sponsor–sponsee relationship—a fuzzy-set qualitative comparative analysis for state-owned enterprises in Germany

2020 ◽  
Vol 21 (4) ◽  
pp. 577-596
Author(s):  
Bjoern Ivens ◽  
Florian Riedmueller ◽  
Peter van Dyck
Keyword(s):  
Comparative Analysis ◽  
Fuzzy Set ◽  
Success Factors ◽  
Qualitative Comparative Analysis ◽  
Management Support ◽  
Content Type ◽  
Top Management Support ◽  
Study Approach ◽  
Novel Method

PurposeThe purpose of this paper is to provide meaningful information about sponsorship management in state-owned enterprises.Design/methodology/approachQualitative and quantitative data from Germany are analyzed in a case study approach using fuzzy-set qualitative comparative analysis (Fs/QCA)—an analytic method relevant for describing configurational patterns of causal factors.FindingsThe case study of sponsorships from state-owned enterprises in Germany reveals four alternative configurations of top-management support, sponsee prominence, standardized processes, and sponsorship leverage explaining sponsor satisfaction.Originality/valueThe paper combines two underrepresented but important aspects of sponsorship research, i.e. sponsorship management in state-owned enterprises, in an empirical study. Further, present study adds to sponsorship literature by pointing to fuzzy-set Fs/QCA as a relatively novel method that can capture the phenomenon of complex causality.

scholarly journals Effective contracting for high operational performance in projects

2019 ◽  
Vol 39 (2) ◽  
pp. 294-325 ◽  
Author(s):  
Maria Kapsali ◽  
Jens K. Roehrich ◽  
Pervaiz Akhtar
Keyword(s):  
Comparative Analysis ◽  
Fuzzy Set ◽  
Design Methodology ◽  
Qualitative Comparative Analysis ◽  
Operational Performance ◽  
Future Research ◽  
Content Type ◽  
Contractual Incompleteness ◽  
Managerial Implications ◽  
Practical Implications

Purpose The purpose of this paper is to examine combinations of contract clauses in order to ascertain which combinations correlate to high operational performance (OP). Design/methodology/approach Two hypotheses were formulated from contracting theory and tested on data collected from 45 projects. Fuzzy set qualitative comparative analysis was used and validated with multiple regression and simulation. Findings The hypotheses were tested to determine whether combinations of classical, relational, and/or associational contract clauses correlate to high OP. The results show that whereas high OP correlates to combinations of relational and associational contract clauses, classical and relational clauses should not be combined. Research limitations/implications Directions are proposed to guide future research in order to produce a more nuanced testing of contractual complementarity. Practical implications The managerial implications of the findings include a more thorough understanding of the use of contract clauses and of which clauses managers should combine to achieve high OP. Originality/value This study contributes to the theory of contractual incompleteness and complementarity, specifically in the context of project contracting. The analysis produced two theoretical implications: first, that better performing contracts are created when combining relational and associational contract clauses; and second, that in projects, relational and classical contract clauses are not complementary with regards to realizing high OP.

scholarly journals E-waste-word of mouth (EW-WOM) generation: a fuzzy set qualitative comparative analysis (fs/QCA)

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sajad Rezaei ◽  
Ree Chan Ho
Keyword(s):  
Comparative Analysis ◽  
Peer Review ◽  
Fuzzy Set ◽  
Word Of Mouth ◽  
Qualitative Comparative Analysis ◽  
Equation Modeling ◽  
Content Type ◽  
Electrical Devices ◽  
Market Maven ◽  
Asymmetrical Relationships

PurposeThis study aims to examine the asymmetrical relationships among information-sharing desire, moral attitudes, lack of concern, relative advantage, market maven tendency and complexity as the antecedents of E-waste-word of mouth (EW-WOM) generation.Design/methodology/approachTo obtain a holistic view and the interrelationships between conditions, the configural analysis was conducted to assess the asymmetrical relationships using fuzzy set qualitative comparative analysis (fs/QCA). In addition, construct validity, reliability and symmetrical relationships between antecedent conditions (i.e. exogenous constructs) and outcome conditions (i.e. endogenous constructs) are examined using variance-based structural equation modeling (VB-SEM) technique.FindingsResults imply that market maven tendency accounts for 86.8% of the sum of the memberships in EW-WOM generation. In total, 11 configurations show sufficiency in constructing EW-WOM generation. The configuration of relativeadvanta*moralattitudes*marketmaventend shows the highest consistency value (0.939684) in producing EW-WOM generation (outcome condition). The ∼relativeadvanta *moralattitudes*complexity*∼lackfconcern with raw coverage of 0.626757 and consistency value of 0.864088 show the most sufficient configuration path in producing the outcome.Originality/valueProduct review and recommendation are easily shared in various communication formats and consumers are prone to disseminate information and their experiences with other market segments. However, the role and phenomena of such viral communication in preventing environmental issues caused by electronic and electrical devices (i.e. E-waste) are not well understood. This study is among a few attempts at understanding consumer's decision-making process to engage in E-waste activities such as the reduction of garbage, recycling, compositing and the reuse of electronic or electrical devices.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-11-2019-0343

The Effects of Top Management Support on Information System Success: Manufacturing Industry Cases

2012 ◽  
Vol 157-158 ◽  
pp. 344-348 ◽  
Author(s):  
Xiao Chun Chen ◽  
Zhao Zhao ◽  
Yun Feng Wang
Keyword(s):  
Information Systems ◽  
Manufacturing Industry ◽  
Success Factors ◽  
Top Management ◽  
Management Support ◽  
Information Systems Success ◽  
Top Management Support ◽  
Manufacturing Enterprises ◽  
Study Approach ◽  
Chinese Manufacturing Industry

Top management support (TMS) is one of critical success factors of information systems. However, prior research had no agreement on the contents, forms and roles of TMS. Especially, studies conducted in Chinese manufacturing industry context were scarce. This paper constructed a model to describe the effects of TMS on information systems success and the reactions. Following multi-case study approach, it collected the qualitative data from eleven manufacturing enterprises, and nine of which were got together through interviewing the CIOs. As result, the conceptual model was supported. The findings have significant meanings for practice.

Determinants of perceived success in management consulting

2016 ◽  
Vol 39 (6) ◽  
pp. 706-738 ◽  
Author(s):  
Matias Bronnenmayer ◽  
Bernd W. Wirtz ◽  
Vincent Göttel
Keyword(s):  
Structural Equation ◽  
Success Factors ◽  
Equation Modeling ◽  
Management Consulting ◽  
Management Support ◽  
Content Type ◽  
Top Management Support ◽  
Management Consultants ◽  
Order Construct ◽  
Sorting Test

Purpose This paper aims to conceptualize perceived management consulting success, derive relevant success factors based on principal-agent theory and the resource-based view as well as investigate the particular factors’ influence. Management consulting has become important for improving the competitiveness of a variety of firms. Surprisingly, there is little empirical evidence clarifying what constitutes a successful management consulting project. Design/methodology/approach The authors conduct a survey to empirically investigate the hypotheses. They develop the survey instrument through a literature review, expert interviews, a pre-test and an item-sorting test. To analyze the data from 348 management consultants, the authors apply structural equation modeling. Additionally, they choose a triangulation approach by asking secondary informants about the originally surveyed consultants’ responses. Findings Initially, the authors develop the second-order construct perceived management consulting success, consisting of the factors compliance with budget and schedule, degree of target achievement, profitability as well as expansion and extension. Additionally, they develop an understanding of management consulting’s success factors. In this regard, five of six factors show a significant impact on perceived management consulting success. Originality/value According to the results, the factor intensity of collaboration is of highest importance for perceived management consulting success. Further, the factors common vision, consultant expertise and top management support show comparably strong significant influences. Yet, the authors have to reject the hypothesis about trust. This result conveys the complicacy of the consultant–client relationship and shows that building a trustful relationship between both parties is hard to accomplish.

scholarly journals A validated business process modelling success factors model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Wasana Bandara ◽  
Guy Grant Gable ◽  
Mary Tate ◽  
Michael Rosemann
Keyword(s):  
Business Process ◽  
Success Factors ◽  
Stakeholder Involvement ◽  
Process Modelling ◽  
Top Management ◽  
Management Support ◽  
Business Process Modelling ◽  
Content Type ◽  
Top Management Support ◽  
Success Model

PurposeBusiness process modelling (BPMo) projects are core to digital transformation projects as they provide the conceptual foundation to the orchestration of technologies along a process. Yet, success factors of BPMo projects have received little research attention to date. This study empirically validates a BPMo project success model, pointing to normative practice guidelines and important future research.Design/methodology/approachThis research reports on the quantitative re-specification and validation of a business process modelling success model, employing survey responses from 261 process modellers worldwide.FindingsThe study distilled and validated a final set of success antecedents: Top Management Support, Project Management Capabilities, Stakeholder Input, Modeller Expertise and Modelling Tool Usage; and clearly evidences their relationships with each other and with two moderating variables – Importance and Complexity. The paper offers a nuanced explanation of the indirect role of top management support in building stakeholder involvement and explains how complex projects that are perceived as important being more likely to attract high levels of necessary stakeholder involvement. The authors conclude that top management needs to create an environment of co-ordinated excellence which spans both technical skills and resources, and a high level of committed engagement between stakeholders and technicians in order for BPMo projects to succeed.Originality/valueThis study is the first to operationalize and quantitatively test antecedents of BPMo project success and their interactions, presenting novel insights into how the success factors interact. Awareness of the more influential antecedents of successful process modelling projects offers valuable guidance for the planning, management and conduct of BPMo projects.

A fuzzy set analysis of the determinants of intention to adapt and pro-environmental behaviour

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sara El-Deeb ◽  
Maria Correia ◽  
Christian Richter
Keyword(s):  
Climate Change ◽  
Comparative Analysis ◽  
Fuzzy Set ◽  
Theory Of Planned Behaviour ◽  
Qualitative Comparative Analysis ◽  
Planned Behaviour ◽  
Environmental Behaviour ◽  
Content Type ◽  
Key Drivers ◽  
Mitigate Climate Change

PurposeThe purpose of this paper is to investigate what drives people to show a willingness to mitigate the effects of climate change. To accomplish this goal, this research uses the theory of planned behaviour to examine whether attitude towards climate change, subjective norm and perceived behavioural control are potential determinants of a pro-environmental intention and thus a pro-environmental behaviour.Design/methodology/approachThis explanatory paper applies a Fuzzy Set Qualitative Comparative Analysis to identify the key drivers of pro-environmental intention and behaviour. A non-probability convenience sample of 481 Egyptian respondents was collected.FindingsThis study finds that awareness combined with a willingness to pay to mitigate climate change are key drivers of pro-environmental intention. Moreover, personal responsibility and confidence in the ability to mitigate climate change also trigger climate-friendly intentions. Finally, it is found that societal engagement and willingness to take action increase the propensity to exhibit pro-environmental behaviour.Research limitations/implicationsThe results of our analysis cannot be generalized to the Egyptian population as a whole as our sample only comprises a sample of Egyptian students.Originality/valueThis paper is novel as it is the first that applies Qualitative Comparative Analysis to the Theory of Planned Behaviour. By doing so, the paper sheds light on the understanding of key cognitive, social-psychological and behavioural factors which lead to environmental actions. Hence, it provides policy-makers with a framework to support a more sustainable society.

Revisiting critical factors of logistics outsourcing relationship: a multiple-case study approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Vinh Van Thai ◽  
Shams Rahman ◽  
Dong Mai Tran
Keyword(s):  
Success Factors ◽  
Future Research ◽  
Management Support ◽  
Critical Factors ◽  
Empirical Examination ◽  
Logistics Outsourcing ◽  
Content Type ◽  
Strategic Factors ◽  
Operational Factors

PurposeThis paper aims to examine critical factors of successful logistics outsourcing relationship from the perspectives of both LSPs and shippers employing case studies in Singapore and Vietnam as examples of well-established and growing logistics outsourcing markets.Design/methodology/approachThe case study design is adopted to empirically examine logistics outsourcing practices. Data were collected through in-depth interviews with senior managers from four cases in Singapore and seven cases in Vietnam. These case organisations are engaged comprehensively in logistics outsourcing activities and encompass both international firms that have their local operations and those local firms whose operations expand internationally.FindingsResults suggest that the success of logistics outsourcing may depend on five strategic factors and five operational factors, with some of them being the same between LSPs and shippers in both countries and in line with the literature. There also seemed to be a difference between logistics outsourcing practitioners in a developed country (Singapore), and those in a developing country (Vietnam), in which factors, i.e. having the right people and management support, business processes integration and cultural intelligence, tend to be emphasised and practised more in the former. A strategy matrix of logistics outsourcing was mapped accordingly.Research limitations/implicationsThe generalisation of this study would require further empirical examination from more quantitative research, for example, the use of surveys with shippers who engage with LSPs.Practical implicationsFindings from this research can assist managers in charge of outsourcing to reflect on their practices and devise and implement appropriate strategies for successful logistics outsourcing. Especially for growing logistics outsourcing markets and not-yet-standardised practices like Vietnam, the findings of this research are significant as they provide policy and managerial insights into how logistics outsourcing can be performed successfully. Specifically, adequate guidelines and resources including training relating to strategic factors of logistics outsourcing must be provided.Originality/valueThis research is one of the first studies that categorise success factors of logistics outsourcing into strategic and operational factors and postulates their conceptualisation in a strategy matrix that can be applied in future research.

Holistic configural models for sustainable entrepreneurs

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kun-Huang Huarng ◽  
Tiffany Hui-Kuang Yu
Keyword(s):  
Comparative Analysis ◽  
Fuzzy Set ◽  
Design Methodology ◽  
Qualitative Comparative Analysis ◽  
Likert Scale ◽  
External Factors ◽  
Personal Traits ◽  
Content Type ◽  
Business Opportunity ◽  
Start Ups

PurposeThis research explores causal combinations (personal traits, external factors and self-fulfillment) that could provide holistic views leading to sustainable start-ups via data collected from Taiwanese entrepreneurs.Design/methodology/approachThe authors employ five-point Likert scale measurements in the questionnaires and fuzzy-set/Qualitative Comparative Analysis (fsQCA) for the investigation.FindingsThe study finds four types of sustainable entrepreneurs. Conservative resilient entrepreneurs have an absence of both openness and neuroticism. Conservative achieving entrepreneurs have an absence of openness and the presence of conscientiousness. Conservative-hired entrepreneurs have an absence of both openness and unemployment. Lastly, conservative opportunistic entrepreneurs exhibit an absence of openness and the presence of business opportunity.Originality/valueThe results add to the authors’ knowledge and understanding of the entrepreneurship literature and also offer implications for people who are interested in entrepreneurship as well as to policymakers wanting to promote new start-ups.

Environmental proactivity and firm performance: a fuzzy-set analysis

2015 ◽  
Vol 53 (3) ◽  
pp. 648-667 ◽  
Author(s):  
Kaja Primc ◽  
Tomaž Čater
Keyword(s):  
Comparative Analysis ◽  
Firm Performance ◽  
Fuzzy Set ◽  
Qualitative Comparative Analysis ◽  
Past Research ◽  
Content Type ◽  
High Performing ◽  
New Perspective ◽  
Using Data ◽  
The Relationship

Purpose – The purpose of this paper is to explore causal complexity in the relationship between environmental proactivity and firm performance. Using data collected from 27 Australian firms and controlling for the organizational life cycle, type of industry and external contingencies, the study empirically examines environmental proactivity in high-performing firms from polluting industries. Design/methodology/approach – The data were analyzed using fuzzy-set qualitative comparative analysis. Findings – In general, the results of the analysis imply that environmental proactivity is not always associated with high firm performance, and that environmental proactivity is not as important as the other causal conditions for high-performing firms in highly polluting industries. Research limitations/implications – The study addresses the relationship between environmental and firm performance more holistically by including a number of the firm’s external and internal factors identified as important in past research. Second, it offers a new perspective on the relationship with its systematic comparative analysis of complex cases. Next, it identifies different combinations of conditions (paths) leading to a high firm performance and, finally, the core complementary model allows an exploration of which factors are essential and which are less important or even irrelevant to high-performing firms. Practical implications – Based on the findings, firms from highly polluting industries can determine in which circumstances, if any, the adoption of environmental proactivity will result in a positive firm performance. Originality/value – The study is valuable because it contains a rich set of measures of the firm’s external and internal environment, thus allowing a more holistic examination of the relationship between environmental proactivity and firm performance.

Knowledge sharing in an American multinational company based in Malaysia

2009 ◽  
Vol 21 (2) ◽  
pp. 125-142 ◽  
Author(s):  
Chen Wai Ling ◽  
Manjit S. Sandhu ◽  
Kamal Kishore Jain
Keyword(s):  
Knowledge Sharing ◽  
Performance Appraisal ◽  
Multinational Company ◽  
Base Case ◽  
Management Support ◽  
Content Type ◽  
Top Management Support ◽  
And Performance ◽  
Executive Level

PurposeThis paper seeks to examine the views of executives working in an American based multinational company (MNC) about knowledge sharing, barriers to knowledge sharing, and strategies to promote knowledge sharingDesign/methodology/approachThis study was carried out in phases. In the first phase, a topology of organizational mechanisms for knowledge sharing was developed. A review of academic and practitioner literature provided the basis for this topology. In the next phase, a detailed field‐base case study of the knowledge sharing conceptualization in a large MNC was performed based on a sample of 81 employees.FindingsThe results show that most of the respondents agreed that there is a knowledge sharing strategy and there is a growing awareness of the benefit of knowledge sharing in the organization. However, it was worrying to know that 22 percent responded negatively to the statement “KS is important to the organization”. Also, 27 percent of the respondents were also not willing to share knowledge. The most effective method to promote knowledge sharing was to link it with rewards and performance appraisal. Top management support was also vital to ensure the success of knowledge sharing in the organization.Research limitations/implicationsThe survey did not cover the non‐executive level employees such as operators, technicians, facilitators and shift leaders due to difficulties in gaining access to these groups of people as they work in shifts. In addition, most of the operators would have difficulty in understanding the survey objective and content.Originality/valueWhile existing studies on knowledge sharing are more of a generalized nature, this study examines the perceptions about various aspects of knowledge sharing more in a country and company specific setting.

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