scholarly journals Workplace bullying and incivility: a systematic review of interventions

2014 ◽  
Vol 7 (1) ◽  
pp. 54-72 ◽  
Author(s):  
Margaret Hodgins ◽  
Sarah MacCurtain ◽  
Patricia Mannix-McNamara
Keyword(s):  
Systematic Review ◽  
Workplace Bullying ◽  
Negative Impact ◽  
Well Being ◽  
Content Type ◽  
Wide Range ◽  
Workplace Mistreatment ◽  
Positive Effect ◽  
Health And Well Being ◽  
Future Practice

Purpose – Workplace mistreatment has a negative impact on the health and well-being of approximately 20 per cent of workers. Despite this, few interventions have been evaluated and published. The purpose of this paper is to address the question “what interventions designed to reduce workplace bullying or incivility are effective and what can be learnt from evaluated interventions for future practice?” Design/methodology/approach – A systematic review was undertaken in which 11 electronic databases were searched, yielding 5,364 records. Following screening on abstract and title, 31 papers were retained for detailed review and quality assessment. Subsequently, 12 interventions to address workplace bullying or incivility were critically appraised. Findings – The papers spanned a wide range of approaches to and assumptions about resolving the problem of bullying and/or incivility. Half the studies focused on changing individual behaviours or knowledge about bullying or incivility, and duration of intervention ranged from two hours to two years. Only four studies were controlled before-after studies. Only three studies were classed as “moderate” in terms of quality, two of which were effective and one of which was partially effective. Originality/value – A final synthesis of results of the review indicate that multi-component, organisational level interventions appear to have a positive effect on levels of incivility, and should be considered as a basis for developing interventions to address workplace bullying.

scholarly journals Aligned but not integrated: UK academic library support to mental health and well-being during COVID-19

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Andrew Cox ◽  
Liz Brewster
Keyword(s):  
Mental Health ◽  
Web Sites ◽  
Academic Library ◽  
Physical Space ◽  
Education Institution ◽  
Well Being ◽  
Management Decision ◽  
Content Type ◽  
Wide Range ◽  
Health And Well Being

PurposeTo discover how UK academic libraries sought to support student mental health and well-being during the COVID-19 pandemic.Design/methodology/approachThe data was from a 24-question survey of UK universities distributed in May 2021 which received 56 responses from 47 different Higher Education Institution libraries. Descriptive statistics are combined with thematic analysis of open text comments.FindingsLibraries were undertaking a wide range of activities, targeted chiefly at students and broadcast via Twitter, other social media and library web sites. The problem being addressed was the stresses of studying in the context of the pivot online and isolation caused by social distancing. Digital well-being seemed also to be an increased concern. COVID-19 had proved the value of digital support but created a number of challenges such as loss of physical space, communication barriers and lack of extra resource. The role had a somewhat informal place in the organisation. Overall library activities were aligned but not strongly integrated into institutional efforts.Research limitations/implicationsThis was a study in one specific national context with a relatively limited number of total responses. There could be a non-response bias where respondents were doing more than was typical in the sector.Originality/valueThe paper is one of the first papers to gather sector wide data and move beyond case studies of what individual libraries due to support to mental health and well-being. It also offers a case study of the impacts of COVID-19 on management pointing to its catalysing the digital shift, creating constraints on resources and communication and prompting the emergence of staff well-being as a consideration in management decision making.

scholarly journals Influences on the Uptake of and Engagement With Health and Well-Being Smartphone Apps: Systematic Review

10.2196/17572 ◽  
2020 ◽  
Vol 22 (5) ◽  
pp. e17572 ◽  
Author(s):  
Dorothy Szinay ◽  
Andy Jones ◽  
Tim Chadborn ◽  
Jamie Brown ◽  
Felix Naughton
Keyword(s):  
Systematic Review ◽  
Low Cost ◽  
Theoretical Domains Framework ◽  
Well Being ◽  
Database Systems ◽  
Health Impact ◽  
Cochrane Library ◽  
Smartphone Apps ◽  
Wide Range ◽  
Health And Well Being

Background The public health impact of health and well-being digital interventions is dependent upon sufficient real-world uptake and engagement. Uptake is currently largely dependent on popularity indicators (eg, ranking and user ratings on app stores), which may not correspond with effectiveness, and rapid disengagement is common. Therefore, there is an urgent need to identify factors that influence uptake and engagement with health and well-being apps to inform new approaches that promote the effective use of such tools. Objective This review aimed to understand what is known about influences on the uptake of and engagement with health and well-being smartphone apps among adults. Methods We conducted a systematic review of quantitative, qualitative, and mixed methods studies. Studies conducted on adults were included if they focused on health and well-being smartphone apps reporting on uptake and engagement behavior. Studies identified through a systematic search in Medical Literature Analysis and Retrieval System Online, or MEDLARS Online (MEDLINE), EMBASE, Cumulative Index to Nursing and Allied Health Literature (CINAHL), PsychINFO, Scopus, Cochrane library databases, DataBase systems and Logic Programming (DBLP), and Association for Computing Machinery (ACM) Digital library were screened, with a proportion screened independently by 2 authors. Data synthesis and interpretation were undertaken using a deductive iterative process. External validity checking was undertaken by an independent researcher. A narrative synthesis of the findings was structured around the components of the capability, opportunity, motivation, behavior change model and the theoretical domains framework (TDF). Results Of the 7640 identified studies, 41 were included in the review. Factors related to uptake (U), engagement (E), or both (B) were identified. Under capability, the main factors identified were app literacy skills (B), app awareness (U), available user guidance (B), health information (E), statistical information on progress (E), well-designed reminders (E), features to reduce cognitive load (E), and self-monitoring features (E). Availability at low cost (U), positive tone, and personalization (E) were identified as physical opportunity factors, whereas recommendations for health and well-being apps (U), embedded health professional support (E), and social networking (E) possibilities were social opportunity factors. Finally, the motivation factors included positive feedback (E), available rewards (E), goal setting (E), and the perceived utility of the app (E). Conclusions Across a wide range of populations and behaviors, 26 factors relating to capability, opportunity, and motivation appear to influence the uptake of and engagement with health and well-being smartphone apps. Our recommendations may help app developers, health app portal developers, and policy makers in the optimization of health and well-being apps.

An integrated approach for individualised support: carers' views

2014 ◽  
Vol 22 (5/6) ◽  
pp. 253-262 ◽  
Author(s):  
Pam Moule ◽  
Katherine Pollard ◽  
Jackie Clarke ◽  
Christine Fear ◽  
Bob Lawson ◽  
...  
Keyword(s):  
Design Methodology ◽  
Local Authority ◽  
Integrated Approach ◽  
Well Being ◽  
Short Term ◽  
Content Type ◽  
Exercise Classes ◽  
Positive Effect ◽  
Health And Well Being ◽  
Integrated Service

Purpose – The purpose of this paper was to capture carers’ views of a service in Bristol funded jointly by the Local Authority and the NHS Clinical Commissioning Group, which offers support to carers in the form of a one-off payment which they can use for anything they choose. Design/methodology/approach – A multi-method evaluation of this integrated service was conducted between August 2012 and October 2013 to explore its impact on carers’ health and well-being. This paper presents findings from 40 interviews conducted with carers as part of the evaluation. Findings – Many carers have little respite from very stressful situations; the break enabled them to focus on their own needs. Carers’ needs included actual short breaks away with or without those being cared for, as well as items like household equipment or exercise classes. Research limitations/implications – The study was centred on an innovation and integrated approach to support carers in one city and provides a snap-shot of the short-term effects. Longer lasting effects are not known. Social implications – Most carers found the support beneficial, and in some cases reported a positive effect on their own health and well-being. Effective inter-agency communication and collaboration is essential for the success of the integrated service. Originality/value – There is limited research available on the outcomes of integrated approaches to support carers.

scholarly journals “On their own”: social isolation, loneliness and chronic musculoskeletal pain in older adults

2017 ◽  
Vol 18 (2) ◽  
pp. 87-92 ◽  
Author(s):  
Toby Smith
Keyword(s):  
Social Isolation ◽  
Musculoskeletal Pain ◽  
Negative Impact ◽  
Musculoskeletal Diseases ◽  
Well Being ◽  
Chronic Musculoskeletal Pain ◽  
Content Type ◽  
Raising Awareness ◽  
Conceptual Paper ◽  
Health And Well Being

Purpose The purpose of this paper is to explore the concepts of social isolation and loneliness in relation to people with chronic musculoskeletal pain. Through these concepts, biological, psychological and social factors will be examined to consider how we can identify people at risk of social isolation and loneliness who have chronic musculoskeletal pain and then how health professionals may intervene to reduce their effects. Design/methodology/approach Conceptual paper. Findings Social isolation and loneliness are often evident in the situation of people with chronic musculoskeletal diseases. This may be bi-directional where pains may lead to social isolation and loneliness, but equally, social isolation and loneliness may exacerbate pain. Interventions to improve the symptoms of chronic musculoskeletal pain, and also approaches around social participation and engagement should be adopted in combination to ameliorate this potentially disabling scenario. Originality/value There remains limited evidence around the prevalence and management of social isolation and loneliness for people with chronic musculoskeletal pain. By raising awareness of social isolation and loneliness in this population, people with chronic musculoskeletal pain may be better supported to reduce the negative impact that social isolation and loneliness can have on their health and well-being.

scholarly journals Influences on the Uptake of and Engagement With Health and Well-Being Smartphone Apps: Systematic Review (Preprint)

2019 ◽  
Author(s):  
Dorothy Szinay ◽  
Andy Jones ◽  
Tim Chadborn ◽  
Jamie Brown ◽  
Felix Naughton
Keyword(s):  
Systematic Review ◽  
Low Cost ◽  
Theoretical Domains Framework ◽  
Well Being ◽  
Database Systems ◽  
Health Impact ◽  
Cochrane Library ◽  
Smartphone Apps ◽  
Wide Range ◽  
Health And Well Being

BACKGROUND The public health impact of health and well-being digital interventions is dependent upon sufficient real-world uptake and engagement. Uptake is currently largely dependent on popularity indicators (eg, ranking and user ratings on app stores), which may not correspond with effectiveness, and rapid disengagement is common. Therefore, there is an urgent need to identify factors that influence uptake and engagement with health and well-being apps to inform new approaches that promote the effective use of such tools. OBJECTIVE This review aimed to understand what is known about influences on the uptake of and engagement with health and well-being smartphone apps among adults. METHODS We conducted a systematic review of quantitative, qualitative, and mixed methods studies. Studies conducted on adults were included if they focused on health and well-being smartphone apps reporting on uptake and engagement behavior. Studies identified through a systematic search in Medical Literature Analysis and Retrieval System Online, or MEDLARS Online (MEDLINE), EMBASE, Cumulative Index to Nursing and Allied Health Literature (CINAHL), PsychINFO, Scopus, Cochrane library databases, DataBase systems and Logic Programming (DBLP), and Association for Computing Machinery (ACM) Digital library were screened, with a proportion screened independently by 2 authors. Data synthesis and interpretation were undertaken using a deductive iterative process. External validity checking was undertaken by an independent researcher. A narrative synthesis of the findings was structured around the components of the capability, opportunity, motivation, behavior change model and the theoretical domains framework (TDF). RESULTS Of the 7640 identified studies, 41 were included in the review. Factors related to uptake (U), engagement (E), or both (B) were identified. Under <i>capability</i>, the main factors identified were app literacy skills (B), app awareness (U), available user guidance (B), health information (E), statistical information on progress (E), well-designed reminders (E), features to reduce cognitive load (E), and self-monitoring features (E). Availability at low cost (U), positive tone, and personalization (E) were identified as physical <i>opportunity</i> factors, whereas recommendations for health and well-being apps (U), embedded health professional support (E), and social networking (E) possibilities were social <i>opportunity</i> factors. Finally, the <i>motivation</i> factors included positive feedback (E), available rewards (E), goal setting (E), and the perceived utility of the app (E). CONCLUSIONS Across a wide range of populations and behaviors, 26 factors relating to capability, opportunity, and motivation appear to influence the uptake of and engagement with health and well-being smartphone apps. Our recommendations may help app developers, health app portal developers, and policy makers in the optimization of health and well-being apps.

Overcoming destructive deviance: propositioning an integrated conceptual framework

2019 ◽  
Vol 27 (4) ◽  
pp. 1148-1167 ◽  
Author(s):  
Pooja Malik ◽  
Usha Lenka
Keyword(s):  
Conceptual Framework ◽  
Positive Emotions ◽  
Negative Impact ◽  
Well Being ◽  
Organizational Level ◽  
Content Type ◽  
Negative Behaviors ◽  
The Past ◽  
Health And Well Being ◽  
Practical Implications

Purpose This study aims to provide a review of antecedents of destructive deviance and classify them into three levels, namely, personal, interpersonal and organizational level in the proposed integrated conceptual framework. Furthermore, it proposes three levels of interventions to prevent or modify destructive deviance. Design/methodology/approach Systematic literature review of the past 23 years was carried out for the current study to identify the antecedents of destructive deviance. Findings This study proposes an integrated conceptual framework incorporating three levels of antecedents and interventions for overcoming destructive deviance. Findings classified the antecedents of destructive deviance into three categories, namely, personal, interpersonal and organizational level variables. Similarly, the proposed interventions were classified into three levels, namely, individual (employee resilience, mindfulness), interpersonal (mentoring, peer support) and organizational-level interventions (talent management, internal corporate communication) that organizations should concentrate on to reduce destructive deviance and facilitate health and well-being of employees. Practical implications This study posits three-level interventions to reduce or transform negative characteristics and overcome the negative impact of interpersonal and organizational level antecedents on destructive deviance among employees. The suggested three-level interventions not only reduce the negative characteristics and transform negative behaviors but also lay a significant pavement for fostering positive emotions among employees. Originality/value This study classifies the antecedents of destructive deviance into three categories, namely, personal, interpersonal and organizational-level antecedents. Further, this study offers three-level interventions for overcoming destructive deviance among employees.

Community business impacts on health and well-being: a systematic review of the evidence

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Stuart McClean ◽  
Sanda Ismail ◽  
Emma Bird
Keyword(s):  
Systematic Review ◽  
Local Community ◽  
Social Care ◽  
Well Being ◽  
Positive Contribution ◽  
Systematic Review Methodology ◽  
Content Type ◽  
Health And Social Care ◽  
The Impact ◽  
Health And Well Being

Purpose This paper aims to provide critical insight into the impact of locally embedded, community business-related approaches internationally to health and social care on users’ outcomes, in particular exploring their effectiveness in delivering outcomes for users. Design/methodology/approach The study used a robust systematic review methodology. It carefully identifies relevant studies that have been conducted on the impact of community business-related approaches, rigorously evaluates how well these studies have been carried out and combines the results from these studies to address that particular topic. Findings Health and social care-related community businesses deliver on a range of health and well-being outcomes and impacts positively on local residents’ satisfaction with their community/local area. Existing research into community businesses uses mostly qualitative methods, but a few studies have also used quantitative survey and mixed methods and demonstrate the challenges of conducting methodologically rigorous real-world research within local community settings. Research limitations/implications The review was limited to papers published in English language and may have missed relevant studies published in other languages which could have influenced the overall findings. Only one reviewer screened the titles and abstracts of the identified papers. Having multiple reviewers would have strengthened the validity of the screening process. Originality/value Community businesses offer a positive contribution to health and well-being, and highlight the significance of engaging local communities in promoting health, reducing health inequalities and addressing the wider determinants of health. This paper provides a baseline of evidence about community business’ broad impacts on health and well-being to help inform new and emerging evidence

scholarly journals Sentiment Analysis in Health and Well-Being: Systematic Review (Preprint)

2019 ◽  
Author(s):  
Anastazia Zunic ◽  
Padraig Corcoran ◽  
Irena Spasic
Keyword(s):  
Systematic Review ◽  
Health Care ◽  
Sentiment Analysis ◽  
State Of The Art ◽  
Well Being ◽  
The State ◽  
Support Vector ◽  
Domain Specific ◽  
Wide Range ◽  
Health And Well Being

BACKGROUND Sentiment analysis (SA) is a subfield of natural language processing whose aim is to automatically classify the sentiment expressed in a free text. It has found practical applications across a wide range of societal contexts including marketing, economy, and politics. This review focuses specifically on applications related to health, which is defined as “a state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity.” OBJECTIVE This study aimed to establish the state of the art in SA related to health and well-being by conducting a systematic review of the recent literature. To capture the perspective of those individuals whose health and well-being are affected, we focused specifically on spontaneously generated content and not necessarily that of health care professionals. METHODS Our methodology is based on the guidelines for performing systematic reviews. In January 2019, we used PubMed, a multifaceted interface, to perform a literature search against MEDLINE. We identified a total of 86 relevant studies and extracted data about the datasets analyzed, discourse topics, data creators, downstream applications, algorithms used, and their evaluation. RESULTS The majority of data were collected from social networking and Web-based retailing platforms. The primary purpose of online conversations is to exchange information and provide social support online. These communities tend to form around health conditions with high severity and chronicity rates. Different treatments and services discussed include medications, vaccination, surgery, orthodontic services, individual physicians, and health care services in general. We identified 5 roles with respect to health and well-being among the authors of the types of spontaneously generated narratives considered in this review: a sufferer, an addict, a patient, a carer, and a suicide victim. Out of 86 studies considered, only 4 reported the demographic characteristics. A wide range of methods were used to perform SA. Most common choices included support vector machines, naïve Bayesian learning, decision trees, logistic regression, and adaptive boosting. In contrast with general trends in SA research, only 1 study used deep learning. The performance lags behind the state of the art achieved in other domains when measured by F-score, which was found to be below 60% on average. In the context of SA, the domain of health and well-being was found to be resource poor: few domain-specific corpora and lexica are shared publicly for research purposes. CONCLUSIONS SA results in the area of health and well-being lag behind those in other domains. It is yet unclear if this is because of the intrinsic differences between the domains and their respective sublanguages, the size of training datasets, the lack of domain-specific sentiment lexica, or the choice of algorithms.

scholarly journals Sentiment Analysis in Health and Well-Being: Systematic Review

10.2196/16023 ◽  
2020 ◽  
Vol 8 (1) ◽  
pp. e16023 ◽  
Author(s):  
Anastazia Zunic ◽  
Padraig Corcoran ◽  
Irena Spasic
Keyword(s):  
Systematic Review ◽  
Health Care ◽  
Sentiment Analysis ◽  
State Of The Art ◽  
Well Being ◽  
The State ◽  
Support Vector ◽  
Domain Specific ◽  
Wide Range ◽  
Health And Well Being

Background Sentiment analysis (SA) is a subfield of natural language processing whose aim is to automatically classify the sentiment expressed in a free text. It has found practical applications across a wide range of societal contexts including marketing, economy, and politics. This review focuses specifically on applications related to health, which is defined as “a state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity.” Objective This study aimed to establish the state of the art in SA related to health and well-being by conducting a systematic review of the recent literature. To capture the perspective of those individuals whose health and well-being are affected, we focused specifically on spontaneously generated content and not necessarily that of health care professionals. Methods Our methodology is based on the guidelines for performing systematic reviews. In January 2019, we used PubMed, a multifaceted interface, to perform a literature search against MEDLINE. We identified a total of 86 relevant studies and extracted data about the datasets analyzed, discourse topics, data creators, downstream applications, algorithms used, and their evaluation. Results The majority of data were collected from social networking and Web-based retailing platforms. The primary purpose of online conversations is to exchange information and provide social support online. These communities tend to form around health conditions with high severity and chronicity rates. Different treatments and services discussed include medications, vaccination, surgery, orthodontic services, individual physicians, and health care services in general. We identified 5 roles with respect to health and well-being among the authors of the types of spontaneously generated narratives considered in this review: a sufferer, an addict, a patient, a carer, and a suicide victim. Out of 86 studies considered, only 4 reported the demographic characteristics. A wide range of methods were used to perform SA. Most common choices included support vector machines, naïve Bayesian learning, decision trees, logistic regression, and adaptive boosting. In contrast with general trends in SA research, only 1 study used deep learning. The performance lags behind the state of the art achieved in other domains when measured by F-score, which was found to be below 60% on average. In the context of SA, the domain of health and well-being was found to be resource poor: few domain-specific corpora and lexica are shared publicly for research purposes. Conclusions SA results in the area of health and well-being lag behind those in other domains. It is yet unclear if this is because of the intrinsic differences between the domains and their respective sublanguages, the size of training datasets, the lack of domain-specific sentiment lexica, or the choice of algorithms.

An employee who was not there: a study of job boredom in white-collar work

2016 ◽  
Vol 45 (2) ◽  
pp. 374-391 ◽  
Author(s):  
Lotta K. Harju ◽  
Jari J. Hakanen
Keyword(s):  
Negative Impact ◽  
White Collar ◽  
Well Being ◽  
Focus Group Interviews ◽  
Content Type ◽  
Wide Range ◽  
Different Types ◽  
Group Interviews ◽  
And Performance ◽  
Practical Implications

Purpose – Job boredom is an amotivational state at work, where employees lack interest in their work activities and have difficulties concentrating on them. Although recent research suggests that job boredom may concern a wide range of industries, studies investigating the experience and its emergence in white-collar work are scarce. Thereby the purpose of this paper is to contextualize job boredom by exploring the experience and its preconditions in white-collar work. Design/methodology/approach – This inductive, exploratory study employed data from 13 focus group interviews (n=72) in four organizations to investigate the emergence and experience of job boredom. Findings – Three types of job boredom was found. Each type involved distinct temporal experiences: inertia, acceleration and disrupted rhythm at work. The findings suggest that different types of job boredom involve specific conditions that hamper the activation of individual capabilities and disrupt temporal experience accordingly. Research limitations/implications – Extending the conceptualization of job boredom may enable better understanding of the variety of consequences often associated with the phenomenon. Practical implications – It is also important for organizations to recognize that there are different types and various preconditions of job boredom in white-collar work, as it may have a negative impact on employee well-being and performance. Originality/value – The results indicate that job boredom is a more nuanced phenomenon than earlier believed. By identifying job boredom in white-collar work as an experience with various forms and respective preconditions, this study expands the understanding of the phenomenon and its emergence.

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