In a world of Amazon, is it time to rethink ILL?

2014 ◽  
Vol 42 (2/3) ◽  
pp. 42-50 ◽  
Author(s):  
CJ de Jong ◽  
Heidi Nance
Keyword(s):  
Design Methodology ◽  
Alternative Methods ◽  
Interlibrary Loan ◽  
Content Type ◽  
Policies And Procedures ◽  
The World ◽  
Survey Results

Purpose – This paper aims to evaluate the use of alternative methods compared to traditional interlibrary loan (ILL) processes. Design/methodology/approach – ILL departments around the world were surveyed about their policies and procedures for obtaining materials for their users. Findings – The survey results indicated that alternative methods are predominantly a fringe activity, while most materials are still obtained through traditional ILL processes. There continues to be a great deal of room for exploration of purchasing, renting and the use of free resources to fill ILL requests. Originality/value – This article shows that there continues to be a great deal of room for exploration of purchasing, renting and the use of free resources to fill ILL requests.

Share resources through the largest interlibrary loan network

2016 ◽  
Vol 44 (4) ◽  
pp. 137-140
Author(s):  
Gemma Burke ◽  
Erin Duncan ◽  
JL Smither
Keyword(s):  
Resource Sharing ◽  
Design Methodology ◽  
Interlibrary Loan ◽  
Content Type ◽  
The World ◽  
The Future ◽  
Challenges And Opportunities

Purpose The paper aims to show how using a resource-sharing service can help you provide more resources to your users. Design/methodology/approach This paper discusses interlibrary loan challenges and opportunities, specifically with reference to WorldShare Interlibrary Loan. Findings This paper describes the service that connects libraries to the largest cooperative resource-sharing network with more than 10,000 borrowing and lending libraries worldwide, the possibilities for the future, facts and figures and how libraries around the world have used the solution successfully. Originality/value This paper looks at how WorldShare Interlibrary Loan can help libraries overcome the challenges that they face regarding resource sharing.

Reinforcing each other: strategies to advance international interlibrary loan

2021 ◽  
Vol 49 (1) ◽  
pp. 36-44
Author(s):  
Hilary H. Thompson ◽  
Kurt Munson ◽  
James B. Harper
Keyword(s):  
Resource Sharing ◽  
Design Methodology ◽  
Recent Literature ◽  
International Federation ◽  
Interlibrary Loan ◽  
Content Type ◽  
Survey Results ◽  
Multiple Translations ◽  
Practical Implications ◽  
Stars Survey

Purpose The purpose of this paper is to share the results of the 2019 international interlending survey conducted by the American Library Association, Reference and User Services Association (RUSA), Sharing and Transforming Access to Resources Section (STARS) International Interlibrary Loan (ILL) Committee, the fourth such survey conducted by this group since 2007. Design/methodology/approach Committee members developed the survey instrument and collected data in Qualtrics. Questions from the 2015 and 2011 instruments were reused to support longitudinal data analysis, and new questions related to improving the sharing of resources across borders were added. The survey was distributed to libraries worldwide via multiple methods, and translations in six of the seven official International Federation of Library Associations and Institutions languages were provided. Findings Results reveal challenges to engaging in global resource sharing in the areas of discovery and request methods, policies and service models, copyright and licensing, delivery and payment. Strategies to overcome these challenges, as informed by both the survey results and recent literature, are shared. Reinforcing each other, these independently and organically developed solutions illustrate ways to further advance ILL. Practical implications The findings can aid ILL practitioners and the organizations to which they belong in improving the sharing of resources across borders. By optimizing this service, libraries can better support researchers in a globalized environment. Originality/value The 2019 RUSA STARS survey is the first survey on the topic of international ILL to offer multiple translations complimenting global distribution. It contributes to the literature by offering a broad and updated perspective on current international ILL practices, challenges impeding the sharing of library materials abroad and possible solutions.

The future of interoperability for ILL and resource sharing

2014 ◽  
Vol 42 (2/3) ◽  
pp. 105-108 ◽  
Author(s):  
Clare MacKeigan
Keyword(s):  
Resource Sharing ◽  
Design Methodology ◽  
First Century ◽  
Interlibrary Loan ◽  
Content Type ◽  
Request Message ◽  
Draft Standard ◽  
The World ◽  
Basic Purpose ◽  
System Interoperability

Purpose – The purpose of this paper is to provide background and context on the need for a new interlibrary loan (ILL) system interoperability standard, describe the basic purpose and structure of ISO 18626, information and documentation – interlibrary Loan Transactions – and outline steps for the new standard’s development and implementation. Design/methodology/approach – The author’s paper is based on her expertise as a member of the working group TC46/SC4/WG14 Interlibrary Loan Transactions, charged with development, implementation and promotion of the ISO 18626 standard. Findings – The ISO 18626 standard is needed to replace the outdated standard ISO 10160/10161. It consists of simple messages, namely, a request message; a supplying library message; and a requesting library message. Messages are encoded using XML. Balloting on the draft standard was unanimously approved in December 2013, and a fully developed ISO 18626 standard is expected to be in production in one to two years. Originality/value – This paper reports on a developing standard that will impact ILL systems used by libraries around the globe.As the world shrinks and user’s demands grow, sending interlibrary loan (ILL) requests to other libraries, especially if multiple computer systems or catalogs are involved, has not simplified correspondingly. Even as individual ILL processes have become more streamlined, the need to interact with libraries – and the ILL systems they use – around the globe has dramatically increased. While an international standard, ISO 10160/10161, has been available for 20 years, the minimal acceptance and use of the standard has not provided the interoperability that we had hoped for and need. Work is currently underway to remedy this situation – a standard for the twenty-first century. This paper will provide the context in which this new standard emerged and was written, as well as outline what the new standard will look like and the next steps once the standard has been approved.

The world is your library, or the state of international interlibrary loan in 2015

2016 ◽  
Vol 44 (2) ◽  
pp. 44-57 ◽  
Author(s):  
Kurt Munson ◽  
Hilary H. Thompson ◽  
Jason Cabaniss ◽  
Heidi Nance ◽  
Poul Erlandsen
Keyword(s):  
Resource Sharing ◽  
Design Methodology ◽  
Recent Survey ◽  
Yield Potential ◽  
International Survey ◽  
Interlibrary Loan ◽  
Content Type ◽  
Preliminary Results ◽  
The World ◽  
Potential Methods

Purpose The purpose of this paper is to provide preliminary results of the 2015 international interlending survey conducted by the ALA RUSA STARS International Interlibrary Loan Committee and compare these results to those of the survey conducted in 2011. Design/methodology/approach An international survey was developed using Qualtrics to both gather and analyze the results received after the survey was distributed via listservs and personal contacts. Findings The 2015 survey’s results generally showed similarities to those in 2011 with most participants both borrowing and lending materials internationally. The differences between the 2011 and 2015 survey are highlighted as are barriers to international interlending. Originality/value This study illustrates the most recent survey of international interlending practices with comparison to previous studies and will yield potential methods and activities for improving resource sharing globally.

How Phillips saw the light

2020 ◽  
Vol 36 (8) ◽  
pp. 29-31
Keyword(s):  
Design Methodology ◽  
Reading Time ◽  
Daily Basis ◽  
Business World ◽  
Content Type ◽  
Freak Show ◽  
The World ◽  
Pertinent Information ◽  
The One ◽  
Practical Implications

Purpose Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The problem with developing a reputation of being something of an oracle in the business world is that all of a sudden, everyone expects you to pull off the trick of interpreting the future on a daily basis. Like a freak show circus act or one-hit wonder pop singer, people expect you to perform when they see you, and they expect you to perform the thing that made you famous, even if it is the one thing in the world you don’t want to do. And when you fail to deliver on these heightened expectations, you are dismissed as a one trick pony, however good that trick is in the first place. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

OCIE issues risk alert on the most frequently identified advisory fee and expense compliance issues

2018 ◽  
Vol 19 (4) ◽  
pp. 1-3
Author(s):  
Robert Van Grover
Keyword(s):  
Design Methodology ◽  
Best Practice ◽  
Investment Management ◽  
Content Type ◽  
Informed Decisions ◽  
Policies And Procedures ◽  
The Us ◽  
Investment Advisers ◽  
Practical Implications

Purpose To summarize and interpret a Risk Alert issued on April 12, 2018 by the US SEC’s Office of Compliance Inspections and Examinations (OCIE) on the most frequent advisory fee and expense compliance issues identified in recent examinations of investment advisers. Design/methodology/approach Summarizes deficiencies identified by the OCIE staff pertaining to advisory fees and expenses in the following categories: fee billing based on incorrect account valuations, billing fees in advance or with improper frequency, applying incorrect fee rates, omitting rebates and applying discounts incorrectly, disclosure issues involving advisory fees, and adviser expense misallocations. Findings In the Risk Alert, OCIE staff emphasized the importance of disclosures regarding advisory fees and expenses to the ability of clients to make informed decisions, including whether or not to engage or retain an adviser. Practical implications In light of the issues identified in the Risk Alert, advisers should assess the accuracy of disclosures and adequacy of policies and procedures regarding advisory fee billing and expenses. As a matter of best practice, advisers should implement periodic forensic reviews of billing practices to identify and correct issues relating to fee billing and expenses. Originality/value Expert guidance from experienced investment management lawyer.

scholarly journals Assessing the impact of libraries – the role of ISO 16439

2018 ◽  
Vol 119 (1/2) ◽  
pp. 87-93 ◽  
Author(s):  
Claire Creaser
Keyword(s):  
Design Methodology ◽  
International Standards ◽  
Content Type ◽  
International Standard ◽  
The World ◽  
The Difference ◽  
Library Impact ◽  
The Impact

Purpose Library impact and how to evaluate it has been debated for a number of years. While the activity – the busy-ness – of the library is now routinely measured and described, the difference the library makes is less tangible and harder to measure. Libraries in all sectors and worldwide are grappling with this issue, and the purpose of this paper is to summarise international standards available to support them. Design/methodology/approach The first international standard concerning library impact, ISO 16439 Information and documentation – methods and procedures for assessing the impact of libraries, was published in 2014 after several years in development. Findings The standard describes a range of methods for assessing library impact which have been used across the world in a variety of libraries in all sectors. Originality/value This paper summarises the key methods described in the standard, and gives references for further reading.

How to do business in Brazil

2017 ◽  
Vol 33 (8) ◽  
pp. 36-38
Keyword(s):  
Developing Countries ◽  
Latin America ◽  
Design Methodology ◽  
Reading Time ◽  
Content Type ◽  
Business People ◽  
The World ◽  
Pertinent Information ◽  
Specific Culture ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings It is said that Latin America is one of the hardest places in which to do business, and within Latin America as well as considering the differing challenges that Argentina or Columbia may present, Brazil is perhaps the most difficult place to go to in order to develop trade and commercial agreements. In addition to the different language as compared to the rest of the region, there is a very specific culture and life view that will be wholly alien to many business people, whether they are from developed or developing countries around the world. Practical implications The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Copac developments and the Copac Collection Management service

2016 ◽  
Vol 44 (1) ◽  
pp. 17-19
Author(s):  
Shirley Cousins ◽  
Diana Massam
Keyword(s):  
Design Methodology ◽  
Collection Management ◽  
Management Service ◽  
Collections Management ◽  
Interlibrary Loan ◽  
Management Tools ◽  
Content Type ◽  
Future Developments ◽  
Descriptive Account ◽  
Management Project

Purpose – This paper aims to describe major developments at Copac, including changes that facilitate use for interlibrary loan activity, introduce the Copac Collections Management project and look toward future developments in the context of the UK’s National Monograph Strategy. The Copac service gives access to the merged catalogues of 95 UK and Irish national, academic and specialist libraries, and is still growing. Design/methodology/approach – This paper is a descriptive account. Findings – This paper identifies and describes some of the implications of the reengineering of Copac; addresses the role and benefits of the Copac Collections Management project; and looks ahead to forthcoming development areas. Originality/value – This paper is a valuable update on the service provided by Copac, as well an overview of the forthcoming Copac Collections Management tools service, and an introduction to future developments within the National Monograph Strategy context.

ISO 9001: a vaccine for time of crisis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ronny Alexander Zayas-Mateo ◽  
Ángel Rafael Martínez-Lorente
Keyword(s):  
Economic Crisis ◽  
Design Methodology ◽  
Iso 9001 ◽  
New Approach ◽  
Content Type ◽  
Operating Income ◽  
Industrial Companies ◽  
The World

Purpose ISO 9001 is applied by hundreds of thousands of companies throughout the world. For this reason, its effect on company results has been extensively studied. However, the results of those studies are inconclusive and sometimes contradictory. More in-depth research, with a new approach, is therefore necessary. The purpose of this paper is to analyse whether ISO 9001-certified companies suffered the effects of the financial and economic crisis of 2007–2008 to a lesser degree than non-certified ones. Design/methodology/approach A set of 179 companies certified by ISO 9001:2008 and 154 non-certified ones were analysed, as well as the accounting figures for net sales and operating income (EBIT: earnings before interest and taxes) from 2004 to 2012. Findings Companies from the industry and services sectors showed different results. Certified industrial companies achieved better outcomes than their non-certified counterparts. However, the deviations in outcomes were not significant for services companies. Research limitations/implications One limitation of this study is that companies’ official results are not always their true results. Another limitation is that having to do with the criteria followed to suppress extreme cases, which is always subjective. Furthermore, the implications of the results could be of use for those managers who are responsible for implementing ISO 9001 and for deciding whether obtaining the ISO 9001 certification would be beneficial to their companies. Originality/value This study constitutes a new approach for the assessment of the benefits of the ISO 9001 certification.

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