Status-quo satisfaction and smartwatch adoption: a multi-group analysis

2020 ◽  
Vol 120 (12) ◽  
pp. 2319-2347
Author(s):  
Ezlika M. Ghazali ◽  
Dilip S. Mutum ◽  
Michele Hui-Jing Pua ◽  
T. Ramayah
Keyword(s):  
Diffusion Of Innovation ◽  
Consumer Satisfaction ◽  
Group Analysis ◽  
Status Quo ◽  
Ease Of Use ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
The Status ◽  
The Impact ◽  
Adoption Intention

PurposeThis study explains and predicts smartwatch adoption trends among non-users of smartwatches based on theories of the diffusion of innovation and inertia. It explores the impact of satisfaction with the status-quo with traditional wristwatches, on attitudes toward smartwatches and intentions to adopt the technology.Design/methodology/approachThe study used PLS-SEM to conduct a multi-group analysis considering high (HSQS) and low (LSQS) status-quo satisfaction groups. The multi-group analysis followed the MICOM procedure, and the software SmartPLS three was used to analyse the data.FindingsThe results suggest that attitudes of the LSQS group were more strongly impacted by perceived ease of use and trialability. Their attitude toward innovation also had a stronger effect on their adoption intention. For the HSQS group, social influence more strongly impacted adoption intention; this group also perceived the disruption associated with an innovation as greater than the LSQS group. Analysis using PLS-Predict indicated that both models have considerable predictive power.Originality/valueMost scholarship on this subject has taken a positive view of the diffusion and adoption of smartwatches. This study considers smartwatches from positive and inhibitory perspectives. In the context of smartwatches, this is the first scholarly attempt at comparing levels of resistance to innovation adoption to consumer satisfaction with the status quo.

The impact of using a virtual employee engagement platform (VEEP) on employee engagement and intention to stay

2018 ◽  
Vol 30 (1) ◽  
pp. 242-259 ◽  
Author(s):  
Jungsun (Sunny) Kim ◽  
Anthony Gatling
Keyword(s):  
Technology Acceptance ◽  
Employee Engagement ◽  
Structural Equation ◽  
Organizational Outcomes ◽  
Ease Of Use ◽  
Equation Modeling ◽  
Perceived Ease Of Use ◽  
Intention To Stay ◽  
Content Type ◽  
The Impact

Purpose The purpose of this study is to investigate whether the perceived ease of use and the usefulness of a virtual employee engagement platform (VEEP) positively influence employees’ intentions to use the VEEP and, in turn, actual use of VEEP. This study further examined how using the VEEP influences employee engagement as well as two organizational outcomes (i.e. employee participation and intention to stay). Design/methodology/approach The survey items for this study were developed based on the technology acceptance model (TAM) and motivation theory. Structural equation modeling (SEM) was used to test the proposed relationships in a sample of 373 employees of a hospitality organization in the USA. Findings The results indicate that employees’ perceived ease of use and usefulness of a hospitality company’s VEEP positively influence employees’ intentions to use the VEEP. The study also found employees with greater intentions to use their company’s VEEP tend to use the VEEP more frequently, which in turn positively influenced their engagement. Eventually, the more-engaged employees showed a higher level of participation, as well as intention to stay. Practical implications This study addresses the call by researchers to demonstrate how a VEEP can positively influence employee engagement and to present new insights into how employee engagement can contribute to improving organizational outcomes in a hospitality setting. Originality/value This study is the first empirical study involving the emergent field of engagement platforms and employee engagement in a hospitality setting. Moreover, this research provides support for increased adoption and investment in the VEEP by hospitality companies.

Policy can support global finance and welfare

2018 ◽  
Keyword(s):  
Status Quo ◽  
Global Finance ◽  
Social Unrest ◽  
Content Type ◽  
Global Consensus ◽  
Gig Economy ◽  
Advanced Economies ◽  
The Status ◽  
The Impact ◽  
Financial Globalisation

Subject Financial globalisation and policy. Significance Trade globalisation has triggered debate about its effects on income distribution in advanced economies. The introduction of the most substantial US tax reform in 30 years at the start of the year is now drawing attention to the impact of financial globalisation on inequality's rise around the world, boosting populist support for nativism. However, modelling shows judicious tax and spending policies can counter this. Impacts The weaker security of online and gig-economy employment will intesify calls for governments to invest in social security. The European Commission, UN and OECD favour a global solution to taxing the digitalised economy, but many countries favour the status quo. Disagreements over the basis of taxation and weak capacity in developing countries to implement solutions impede a global consensus. Technology and democracy give young populations a louder voice to campaign for resources; populist voting and social unrest may increase.

To lead or not to lead: that is the (courageous) question

2020 ◽  
Vol 19 (2) ◽  
pp. 55-58
Author(s):  
Javier Bajer
Keyword(s):  
Direct Observation ◽  
Side Effect ◽  
Design Methodology ◽  
Leadership Skills ◽  
Status Quo ◽  
New Approach ◽  
Content Type ◽  
The World ◽  
The Status ◽  
The Impact

Purpose The purpose of this paper is to challenge the constructs regularly used by organisations around the world for the development of leadership. Design/methodology/approach This is an opinion piece based on direct observation of hundreds of organisations over the years. Findings The regular approaches used for the development of leadership skills in organisations have consistently failed to deliver against its promise. Moreover, it is often the case that organisations pursue new “solutions” to bridge the leadership gap, often to discover that their new approach not only failed to develop the skills needed but also had the side effect of distracting vast amounts of attention. This paper describes what, if not the various taxonomies that describe, “good leadership” looks like really and how it delivers sustainable and effective leadership transformation. Originality/value This piece challenges the status quo, offering a more powerful way of connecting people with the purpose of their work, increasing the impact that individual leadership could have in the creation of value for all stakeholders, including themselves.

Elements impacting the utilization expectation of various health-care apps in India: a study conducted on smartphone users

foresight ◽  
2020 ◽  
Vol 22 (3) ◽  
pp. 385-400
Author(s):  
Debarun Chakraborty
Keyword(s):  
Health Care ◽  
Mobile Applications ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Smart Phones ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
Behavior Intention ◽  
Health Care Applications ◽  
The Impact

Purpose This paper aims to find out the impact of seven important factors towards behavior intention on various health-care applications in India. The spectacular rise of uses of smart phones in India has introduced various mobile applications in the market. The mobile applications have become very useful and popular amongst the urban consumers due to several reasons such as reducing time, effort, money, etc. Health-care applications which are used in various smart phones are still in an infancy stage in India. Health-care applications have several advantages and facilities and consumers receive few alerts or suggestions for free. Though the health-care applications have various benefits for everyone, still people are less aware of the services they provide. Fewer studies have been done on this particular subject, and people may find the apps interesting if they understand the benefits of these applications. Design/methodology/approach This study aims to find out the impact of seven factors towards behavior intention on various health-care applications in India. The 331 samples have been chosen with the help of a structured questionnaire. The researcher has used stratified random sampling to collect the data for conducting the study, and the samples have been collected from four metro cities of India, namely, Kolkata, Mumbai, Delhi and Chennai. Exploratory factor analysis and multiple regression analysis have been conducted to find out the most influencing factor towards intention with SPSS v 21. Findings The result reveals that out of seven factors, perceived usefulness, enjoyment and time are the most influencing and significant factors towards utilization expectation. The other four variables, namely, cost, increased dependability, perceived ease of use and increased protection do not have a significant impact on the dependent variable. The paper has also revealed that marketers need to penetrate the market with some innovative marketing strategies. The findings of the study is providing the hint for implementing the strategies. Originality/value The study is unique in the context of a country like India where no such studies on this subject have been conducted before.

scholarly journals The use of generalized audit software by Egyptian external auditors

2016 ◽  
Vol 17 (4) ◽  
pp. 456-478 ◽  
Author(s):  
Hyo-Jeong Kim ◽  
Amr Kotb ◽  
Mohamed Khaled Eldaly
Keyword(s):  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
External Auditors ◽  
Actual Usage ◽  
Factors Influencing ◽  
Audit Firms ◽  
The Impact ◽  
Insight Into

Purpose The purpose of this paper is to explore: the actual usage of generalized audit software (GAS) features among Egyptian external auditors, through the technology acceptance model (TAM); how the conceptual complexity of GAS features impact its actual usage; and what factors influencing the GAS use by Egyptian external auditors. Design/methodology/approach External audit professionals at 12 international audit firms, including the Big 4 and eight medium-sized firms, in Egypt were surveyed. Findings The results show that the basic features including database queries, ratio analysis, and audit sampling were higher in GAS use, perceived usefulness, and perceived ease of use among Egyptian external auditors than the advanced features: digital analysis, regression/ANOVA, and data mining classification. The structural equation modelling analysis by GAS features suggests that perceived ease of use has a stronger effect on GAS use when the conceptual complexity of GAS features is high. The analysis also support that the use of GAS by Egyptian external auditors is more affected by co-worker, supervisor, or organization through perceived usefulness, but not by job relevance, output quality, and result demonstration. Research limitations/implications Although Egyptian external auditors participated in this study may limit the extent to which the findings may be generalized, the responses provide an insight into the actual usage of GAS features by external auditors and the impact of conceptual complexity of GAS features, which is consistent with the literature concerning the relatively low level of utilizing the advanced features of GAS by internal auditors, suggesting that the issues revealed should be of concern. Practical implications The results reported in this paper are useful to audit software developers and audit firms in their understanding of factors influencing GAS usage in a different audit context. Originality/value The study adds value to prior research by providing context-contingent insight into the application of TAM in an unexplored audit context.

Learning in the time of COVID-19: capitalizing on the opportunity presented by the pandemic

2020 ◽  
Vol 5 (3/4) ◽  
pp. 351-358 ◽  
Author(s):  
Christopher E. Trombly
Keyword(s):  
School Setting ◽  
Educational Status ◽  
Professional Associations ◽  
Status Quo ◽  
Current Crisis ◽  
Content Type ◽  
Current Disruption ◽  
The Status ◽  
The University ◽  
The Impact

PurposeThis paper addresses the current disruption in the educational status quo ante that has been caused by the worldwide outbreak of COVID-19. Its purpose is to suggest how practicing educators, their professional associations and the university-based researchers with whom they partner might capitalize on the unanticipated opportunity to impact education policy that the pandemic presents.Design/methodology/approachThe author draws upon his own preparation and experiences – first as a long-time practitioner in the elementary and secondary school setting, then as a university professor – to offer insights and suggestions to practicing educators, their professional associations and the university-based researchers with whom they partner.FindingsDespite the unexpected challenges that the COVID-19 pandemic has presented to educators – challenges to which educators around the globe have risen admirably – the current crisis also affords practicing educators, their professional associations and the university-based researchers with whom they partner to change the status quo ante for the better.Originality/valueThe particular value of this piece is twofold: its analysis of the impact of this unanticipated crisis upon education by an author who has served both in the elementary/secondary setting and at the university level, and its assertion that educators must avail themselves of this once-in-a-lifetime opportunity to change the educational status quo ante for the better.

scholarly journals Understanding the Drivers of Cloud-Based Service Adoption and Their Impact on the Organizational Performance

2020 ◽  
Vol 28 (1) ◽  
pp. 56-85
Author(s):  
Prerna Lal ◽  
Sangeeta Shah Bharadwaj
Keyword(s):  
Technology Acceptance ◽  
Organizational Performance ◽  
Diffusion Of Innovation ◽  
Structural Equation ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Relative Advantage ◽  
Survey Method ◽  
Perceived Ease Of Use ◽  
The Impact

This study aims to understand the drivers of cloud-based services (CBS) adoption and its impact on the performance of Indian organizations. The conceptual model was developed using diffusion of innovation theory, technology-organization-environment framework, transaction cost economics, technology acceptance model, and balanced scorecard model. This quantitative study collected data from IT experts of 334 Indian organizations using questionnaire survey method. Data analysis using structural equation modelling reveals that among six identified drivers, credibility of cloud service provider has the strongest impact on the decision to adopt CBS, followed by top management attitude, economic flexibility, perceived usefulness, and relative advantage. While perceived ease of use of the CBS was found statistically not significant. Conversely, the impact of CBS adoption was found strongest on the financial performance of the organizations. Further, CBS's adoption drivers and their impact on performance vary significantly on the basis of age and size of the organizations.

Interactive visualization of big data in the field of accounting

2019 ◽  
Vol 20 (4) ◽  
pp. 497-525 ◽  
Author(s):  
Lisa Maria Perkhofer ◽  
Peter Hofer ◽  
Conny Walchshofer ◽  
Thomas Plank ◽  
Hans-Christian Jetter
Keyword(s):  
Big Data ◽  
Visual Analytics ◽  
Interactive Visualization ◽  
Ease Of Use ◽  
Data Sources ◽  
Sample Population ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
Technological Support ◽  
The Impact

Purpose Big Data introduces high amounts and new forms of structured, unstructured and semi-structured data into the field of accounting and this requires alternative data management and reporting methods. Generating insights from these new data sources highlight the need for different and interactive forms of visualization in the field of visual analytics. Nonetheless, a considerable gap between the recommendations in research and the current usage in practice is evident. In order to understand and overcome this gap, a detailed analysis of the status quo as well as the identification of potential barriers for adoption is vital. The paper aims to discuss this issue. Design/methodology/approach A survey with 145 business accountants from Austrian companies from a wide array of business sectors and all hierarchy levels has been conducted. The survey is targeted toward the purpose of this study: identifying barriers, clustered as human-related and technological-related, as well as investigating current practice with respect to interactive visualization use for Big Data. Findings The lack of knowledge and experience regarding new visualization types and interaction techniques and the sole focus on Microsoft Excel as a visualization tool can be identified as the main barriers, while the use of multiple data sources and the gradual implementation of further software tools determine the first drivers of adoption. Research limitations/implications Due to the data collection with a standardized survey, there was no possibility of dealing with participants individually, which could lead to a misinterpretation of the given answers. Further, the sample population is Austrian, which might cause issues in terms of generalizing results to other geographical or cultural heritages. Practical implications The study shows that those knowledgeable and familiar with interactive Big Data visualizations indicate high perceived ease of use. It is, therefore, necessary to offer sufficient training as well as user-centered visualizations and technological support to further increase usage within the accounting profession. Originality/value A lot of research has been dedicated to the introduction of novel forms of interactive visualizations. However, little focus has been laid on the impact of these new tools for Big Data from a practitioner’s perspective and their needs.

Anxiety, crowding, and time pressure in public self-service technology acceptance

2014 ◽  
Vol 28 (1) ◽  
pp. 82-94 ◽  
Author(s):  
Katja Gelbrich ◽  
Britta Sattler
Keyword(s):  
Time Pressure ◽  
Ease Of Use ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
Negative Effect ◽  
Self Service ◽  
Self Service Technology ◽  
The Impact ◽  
Technology Anxiety

Purpose – The purpose of this paper is to propose and to test a model that illustrates the impact of technology anxiety on the intention to use a self-service technology (SST) in public. The study includes two context variables that are relevant in public settings: perceived crowding and perceived time pressure. Design/methodology/approach – A cross-sectional survey was conducted to reflect individual perceptions and intentions when initially using a self-checkout. The proposed relationships and interaction effects were examined using structural equation modeling. Findings – The analysis confirms the core relationships of the model (technology self-efficacy→technology anxiety→perceived ease of use→ intention to use) and yields three important results. First, technology anxiety has a direct negative effect on intention to use, which is greater than the indirect effect through the reduction of ease of use. Second, perceived crowding reinforces the negative effect of technology anxiety. Third, when perceived crowding coincides with perceived time pressure, technology anxiety almost completely inhibits the intention to use the SST in public. Research limitations/implications – Technology anxiety is examined as the only antecedent of perceived ease of use. Practical implications – Initial encounters to public self-service technologies should be provided in servicescapes that avoid or at least reduce perceptions of crowding and time pressure. Originality/value – The approach highlights the impact of technology anxiety on the acceptance of self-service technologies used in public by considering two context variables that are salient in public settings: perceived crowding and perceived time pressure.

User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust

2014 ◽  
Vol 5 (3) ◽  
pp. 258-274 ◽  
Author(s):  
Muslim Amin ◽  
Sajad Rezaei ◽  
Maryam Abolghasemi
Keyword(s):  
Technology Acceptance ◽  
User Satisfaction ◽  
Structural Equation ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Mobile Users ◽  
Perceived Ease Of Use ◽  
Content Type ◽  
The Impact

Purpose – The purpose of the study is to investigate the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust on mobile website satisfaction. Design/methodology/approach – A total of 302 valid questionnaires were collected to empirically test the research model. Structural equation modeling (SEM) was performed to evaluate the reliability and validity of the measurement model and structural models. Findings – The results show that there is a positive relationship between PEOU, PU and mobile users’ satisfaction. PU is positively related to trust and mobile users’ satisfaction. Moreover, trust positively influences mobile users’ satisfaction. Practical implications – Drawing on the technology acceptance model and trust theory, this study develops and empirically examines a model for consumers’ satisfaction to use mobile services. This study contributes new insights concerning the marketing literature by examining the impact of PU, PEOU and trust on mobile users’ satisfaction. Originality/value – The contribution of the study is significant for both mobile marketers and academicians in the era of the third-generation environment. This study is among the first few attempts to integrate the TAM with trust to determine mobile user satisfaction.

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