The moderating role of cultural similarity in developing commitment in the industrial importer-supplier relationship

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Syed Saad Andaleeb ◽  
Md. Abu Saleh ◽  
Md. Yunus Ali
Keyword(s):  
Structural Equation ◽  
Transaction Cost Economics ◽  
Relative Advantage ◽  
Equation Modeling ◽  
Future Research ◽  
Cross Sectional ◽  
Content Type ◽  
Specific Investment ◽  
Business Entities ◽  
Cultural Similarity

Purpose This study aims to examine whether and how cultural (dis) similarity between business entities enhances or impairs the development of commitment in the trust building process in industrial importer-foreign supplier relationships. Design/methodology/approach Drawing on theoretical lenses of transaction cost economics, resource-based view and dynamic capability view, this study investigates how cultural (dis)similarity moderates the effects of opportunism, transaction-specific investment (TSI), the relative advantage of importing and communication on commitment, leading to building trust in business relationships. Using structural equation modeling and moderated regression analysis, the study tested several predicted effects using a sample of 154 industrial importers drawn from a developing country in Asia. Findings A key finding of the study suggests that supplier opportunism comes into play and is negatively associated with industrial importer commitment as cultural dissimilarity increases. For culturally similar countries, opportunism does not affect commitment. Conversely, TSI has a positive effect on commitment for culturally similar countries; for dissimilar countries, TSI has no effect. The study also corroborates several additional hypotheses prevalent in the literature. Research limitations/implications Cross-sectional data rather than longitudinal data, single country rather than multi-country perspectives and data from the importer’s side rather than from both importer and exporter may affect generalizability. Future research ought to address these issues to provide further insights. Originality/value The paper enriches the literature and extends the nomological network for international business theory by introducing the moderating effect of business cultural similarity in building commitment. Managerial perspectives are also gleaned from the findings.

Lean and agile manufacturing: complementary or competing capabilities?

2020 ◽  
Vol 31 (4) ◽  
pp. 749-774 ◽  
Author(s):  
Tahir Iqbal ◽  
Muhammad Shakeel Sadiq Jajja ◽  
Mohammad Khurrum Bhutta ◽  
Shahzad Naeem Qureshi
Keyword(s):  
Lean Manufacturing ◽  
Structural Equation ◽  
Positive Impact ◽  
Agile Manufacturing ◽  
Equation Modeling ◽  
Future Research ◽  
Cross Sectional ◽  
Content Type ◽  
Exporting Firms ◽  
Strategic Capabilities

PurposeLean (TQM and JIT) and agile manufacturing (AM) are viewed as strategic capabilities that can help firms to meet diverse set of market demands. However, the question whether lean manufacturing and AM are complementary or competing capabilities is still open to discussion. This research proposes an integrated research framework that draws on complementary theory, theory of systems, and concept of fit to examine this question regarding these two strategic capabilities.Design/methodology/approachData are collected from 248 apparel exporting firms, and the proposed model is evaluated using structural equation modeling.FindingsResults show that lean manufacturing, AM, and supporting management and infrastructural practices have positive and complementary effects on firm's performance. Further, results depict that lean manufacturing and AM complementarity is a complete organizational synergistic phenomenon, and piecemeal implementation of these initiatives may lead to suboptimal or unsatisfactory results. Results also indicate that there is no significant direct (correlated and uncorrelated) relationship of management, infrastructure, lean manufacturing, and AM practices with firm's performance and support that lean manufacturing and AM are not competing paradigms.Research limitations/implicationsThis research is based on cross-sectional data from one industry. Future research should collect data from diverse sectors in different countries.Practical implicationsThis study provides a key insight for manufacturing managers that piecemeal implementation of lean manufacturing and AM does not yield optimal outcomes. In addition, study suggests that lean manufacturing and AM complementarity builds on strong foundation of strategic management and internal and external infrastructure. Therefore, managers should focus on development of skilled and empowered human resources, technological advancements, and learning and virtually integrated organizations for effective implementation of lean manufacturing and AM.Originality/valueProposed framework is one of the first, if not the first, that seeks to resolve the question: whether lean manufacturing and AM are complementary or competing capabilities. Complementary effects of lean manufacturing and AM along with management, internal infrastructure, and common external infrastructure practices have positive impact on performance. This study also segregated infrastructure practices into internal and common external infrastructure practices.

Gender differences in reactions to injustice

2016 ◽  
Vol 31 (4) ◽  
pp. 790-804 ◽  
Author(s):  
Violetta Khoreva ◽  
Aino Tenhiälä
Keyword(s):  
Gender Differences ◽  
Organizational Commitment ◽  
Procedural Justice ◽  
Structural Equation ◽  
Design Methodology ◽  
Equation Modeling ◽  
Future Research ◽  
Cross Sectional ◽  
Content Type ◽  
Female Employees

Purpose – The purpose of this paper is to examine gender differences in reactions to pay inequity and procedural justice. Specifically, the study seeks to reveal whether these gender differences can be explained by pay comparisons and knowledge of pay. Design/methodology/approach – Structural equation modeling was utilized to analyze survey data that were combined with archival pay data representing a sample of 416 employees of two universities in Finland. Findings – Male employees were found to be more sensitive toward pay inequity than female employees. In contrast, procedural justice was more strongly related to the organizational commitment of female than that of male employees. These effects were partly explained by pay comparisons and knowledge of pay. While male employees were more likely to compare their pay with some external referents, female employees were more likely to compare their pay internally. Male employees were somewhat more familiar with the pay system. Differences in these variables relate to organizational commitment. Research limitations/implications – Given the cross-sectional nature of the study, we encourage future research to look into how gender differences in reactions to injustice evolve over time. Originality/value – The study provides evidence that female employees react to a lesser extent to pay disparities by continuing to show high commitment toward their organizations. This paradox could be diminished by ensuring that all employees have the same amount of information regarding pay, such as how their pay compares to other referent groups.

Employees’ burnout and emotional intelligence as mediator and moderator in the negative spiral of incivility

2019 ◽  
Vol 31 (3) ◽  
pp. 1412-1431 ◽  
Author(s):  
Haemi Kim ◽  
Hailin Qu
Keyword(s):  
Emotional Intelligence ◽  
Structural Equation ◽  
Moderating Effect ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Future Research ◽  
Cross Sectional ◽  
Content Type ◽  
Confirmatory Factor ◽  
The Relationship

Purpose This paper aims to study how the negative spiral of incivility from customers to employees happens by measuring the mediating effect of employees’ burnout. Moreover, it investigates how to mitigate the detrimental influences of customer incivility by assessing the moderating effect of employees’ emotional intelligence. Design/methodology/approach A cross-sectional questionnaire survey using MTurk was conducted, targeting full-service restaurant employees. Descriptive statistic, confirmatory factor analysis, structural equation modeling and hierarchical multiple regression analysis were applied. Findings The results presented that there is a direct relationship between customer incivility and employee incivility toward customers and coworkers. Additionally, employees’ burnout significantly mediates the relationship between customer incivility and employee incivility. Moreover, it presented the significant moderating effect of employees’ emotional intelligence on the relationship between customer incivility and employee incivility. Research limitations/implications Experiences of customer incivility during a service encounter directly trigger employee incivility. Moreover, customer incivility indirectly leads to employee incivility by increasing employees’ burnout. In addition, employees’ emotional intelligence mitigates a negative spiral of incivility from customers to employees. However, this study has limitations that provide suggestions for future research. Originality/value This research shows how customer incivility causes employee incivility in the workplace. It also shows a significant moderating role of employees’ emotional intelligence to mitigate the influence of customer incivility on employee incivility.

Mediating roles of capabilities between R&D-marketing integration and business performance

2018 ◽  
Vol 12 (1) ◽  
pp. 81-98 ◽  
Author(s):  
Abdul Ali ◽  
Ken Matsuno
Keyword(s):  
Structural Equation ◽  
Business Performance ◽  
Equation Modeling ◽  
Future Research ◽  
Marketing Capability ◽  
Manufacturing Companies ◽  
Performance Impact ◽  
Cross Sectional ◽  
Content Type ◽  
Technical Capability

Purpose Following the resource-based view, this paper aims to investigate the business performance impact of R&D–marketing integration and marketing and technical capabilities at the organization level in a non-Western context. Specifically, this work explores the mediating role of the two capabilities, while accounting for potential moderating effects and under the contingency of technological turbulence. Design/methodology/approach Survey data were collected from the paired marketing and R&D executives of 207 Japanese manufacturing companies. Data were analyzed using structural equation modeling. Findings The results show that marketing capability – by itself and also coupled with technical capability – mediates the relationship between R&D–marketing integration and business performance, while technical capability alone does not. Research limitations/implications This study’s subjective performance measures and cross-sectional design have inherent limitations. The exploration of antecedents and other contingency variables would provide ample scope for future research. Practical implications The findings suggest that managers need to build these two capabilities, especially marketing capability, because R&D–marketing integration by itself will not be sufficient to improve business performance. Originality/value This study provides empirical evidence for a new theoretical link through which R&D–marketing integration impacts business performance at the program level. The findings may also partially explain the mixed and conflicting results often found in past studies.

Knowledge sharing as a give-and-take practice: the role of the knowledge receiver in the knowledge-sharing process

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mohammed Laid Ouakouak ◽  
Nour AlBuloushi ◽  
Noufou Ouedraogo ◽  
Nabeel Sawalha
Keyword(s):  
Job Performance ◽  
Knowledge Sharing ◽  
Structural Equation ◽  
Knowledge Utilization ◽  
Equation Modeling ◽  
Future Research ◽  
Work Unit ◽  
Cross Sectional ◽  
Content Type ◽  
To Receive

Purpose The purpose of this study is to investigate whether openness to receive and openness to share knowledge drive employees to share knowledge with colleagues in the workplace. The authors also investigate what, if any, influence knowledge sharing has on performance at both individual and work unit levels. Design/methodology/approach Data were collected from 237 employees from eight banks in Kuwait. Structural equation modeling techniques were used to test the hypotheses. Findings The knowledge receiver’s openness to receive and openness to share knowledge influence the provider’s knowledge-sharing behavior. The latter positively affects the provider’s job performance and the work unit’s innovation performance. Furthermore, knowledge utilization strengthens knowledge sharing’s positive effect on work unit innovation. Research limitations/implications The findings of this study are industry and country specific and, therefore, would likely not be applicable to other settings. Thus, similar future research targeting different industries and/or countries is warranted. As a cross-sectional study, this research can also benefit from subsequent longitudinal studies. Practical implications Organizations should create a culture conducive to sharing knowledge. For example, managers should assure employees that knowledge shared with coworkers will be well received and utilized, remove barriers to new knowledge utilization and create awareness among employees that sharing knowledge benefits knowledge providers as well as knowledge providers. Originality/value The authors provide evidence of how the knowledge receiver’s openness to receive and to share knowledge affect the provider’s knowledge sharing. The authors also provide insights into how knowledge sharing drives job performance and innovation.

Supply chain learning, integration, and flexibility performance: an empirical study in India

2016 ◽  
Vol 27 (3) ◽  
pp. 755-769 ◽  
Author(s):  
Geoff Willis ◽  
Stefan E. Genchev ◽  
Haozhe Chen
Keyword(s):  
Supply Chain ◽  
Conceptual Model ◽  
Structural Equation ◽  
Functional Integration ◽  
Equation Modeling ◽  
Future Research ◽  
Cross Sectional ◽  
Chain Flexibility ◽  
Content Type ◽  
Supply Chain Flexibility

Purpose Supply chain flexibility has been acknowledged as a necessity in the context of constantly changing operational and service requirements in the global marketplace. However, limited research has focused on analyzing and empirically testing the dynamics of achieving enhanced flexibility performance. Drawing upon the knowledge-based view of the firm, the purpose of this paper is to address this research gap by introducing supply chain learning (SCL) and integration as key factors in the process. Design/methodology/approach Survey data were collected in India. Structural equation modeling technique was used as the main analysis method to test the proposed conceptual model on SCL, integration, and flexibility performance. Findings Research findings indicate that the supply chain integration construct (in its internal and external dimensions) mediates the proposed SCL-flexibility performance relationship. The analysis also confirms the positive relationship between cross-functional integration and inter-firm integration. Research limitations/implications Focusing on only one country may limit the generalizability of the findings. Also, cross-sectional data collection may not be the ideal approach for evaluating the impacts of SCL. Therefore, future research with longitudinal data and in different contexts is warranted to validate the research results of this study. Originality/value The proposed conceptual model adds to the limited existing knowledge body of SCL and links SCL, integration, and flexibility performance. It also provides a new venue for future research in this area.

An empirical study on the adoption of M-learning apps among IT/ITeS employees

2018 ◽  
Vol 15 (3) ◽  
pp. 182-204 ◽  
Author(s):  
Rajasshrie Pillai ◽  
Brijesh Sivathanu
Keyword(s):  
Information Technology ◽  
Structural Equation ◽  
Relative Advantage ◽  
Primary Data ◽  
Future Research ◽  
Cross Sectional ◽  
Content Type ◽  
Openness To Change ◽  
Adoption Factors ◽  
Primary Data Analysis

Purpose This study aims to use the novel approach of applying the behavioural reasoning theory (BRT) to understand the relative influence of reason for and reason against the adoption of mobile learning applications (M-learning apps) among information technology (IT) and information technology enabled services (ITeS) employees. Design/methodology/approach This study surveys 680 employees of IT and ITeS companies in India to examine the adoption of M-learning apps for learning using the BRT and the primary data analysis was done using the partial least squares-structural equation modelling technique. Findings It is found that the context-specific adoption factors for M-learning apps are hedonic motivation, self-efficacy, learning autonomy, ubiquitous and relative advantage, whereas the reasons against adoption of the M-learning apps are traditional barrier, usage barrier and image barrier. It is also found that values of openness to change positively affect the reasons for adoption and do not significantly affect reasons against adoption of M-learning. Values of openness to change affect the attitude towards M-learning apps and attitude affects the adoption intention of M-learning apps for learning. Research/limitations/implications This cross-sectional study was conducted only in the Indian IT/ITeS firms and future research can be conducted in other sectors and countries to generalize the results. Practical implications This research uniquely highlights the adoption factors both for and against, which should be considered while developing marketing strategies for M-learning apps’ adoption. It is imperative for training managers to consider these factors during the selection of M-learning apps and for designers while designing the M-learning apps. Originality/value This study provides new insights towards the use of mobile apps for learning with the employees’ perspective using the BRT theory and it highlights the reason for adoption and reason against adoption of M-learning apps.

Adoption of technology-based services: the role of customers’ willingness to co-create

2015 ◽  
Vol 26 (1) ◽  
pp. 44-71 ◽  
Author(s):  
Sven Heidenreich ◽  
Matthias Handrich
Keyword(s):  
Individual Differences ◽  
Structural Equation ◽  
Equation Modeling ◽  
Future Research ◽  
Adoption Process ◽  
Cross Sectional ◽  
Adoption Of Technology ◽  
Content Type ◽  
Innovation Characteristics ◽  
Adoption Model

Purpose – The purpose of this paper is to develop and empirically evaluate an adoption model for technology-based services (TBS) that integrates a customer’s willingness to co-create (WCC) as mediator complementing the well-known individual differences and innovation characteristics in predicting customer adoption of TBS. Design/methodology/approach – The manuscript uses structural equation modeling to analyze survey data from two empirical studies (n=781 and n=181). Findings – The empirical results show that WCC represents a key mediator between established antecedent predictors (innovation characteristics and individual differences) and the likelihood of TBS adoption. Additionally, the analysis reveals that WCC can even better explain and predict adoption intention of TBS than the commonly used individual differences and innovation characteristics. Finally, the results also suggest that a lack of customers’ WCC may help to explain persuasion-decision discrepancies within TBS adoption. Research limitations/implications – As the data of this manuscript pertains to the mobile apps market, future research might test the modified technology adoption model in other TBS contexts as well. While the studies used cross-sectional data, it would be interesting to assess the differential influence of WCC across the stages in the adoption process using longitudinal data. Practical implications – The findings on WCC provide managers with a new set of factors (apart from known antecedent predictors like individual differences and innovation characteristics) to optimize TBS adoption. Originality/value – This manuscript is the first to examine an adoption model for TBS that integrates a customer’s WCC. Furthermore, the findings provide first empirical evidence that WCC can help to explain persuasion-decision discrepancies within TBS adoption.

Flooded with too many messages? Predictors and consequences of instant messaging fatigue

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Juhyung Sun ◽  
Sun Kyong Lee
Keyword(s):  
Digital Media ◽  
Structural Equation ◽  
Online Survey ◽  
Instant Messaging ◽  
The United States ◽  
Equation Modeling ◽  
Future Research ◽  
Cross Sectional ◽  
Content Type ◽  
Outcome Framework

PurposeDuring the digital media era with an explosion of messages, the prevalence of what is known as “message fatigue” has grown. However, there is a lack of understanding toward message fatigue in using instant messengers. Based on the stressor-strain-outcome framework, this study provides a theoretical model to explore possible predictors and consequences of instant messaging fatigue.Design/methodology/approachThe hypothesized model includes communication overload, social overload, instant messaging fatigue, technology and behavioral intention to use instant messaging. Three hundred and eleven responses are collected using an online survey. The authors conduct structural equation modeling to evaluate the hypothesized model and test the hypotheses.FindingsThis study reveals that (1) communication overload and social overload are positively associated with instant messaging fatigue and technostress; (2) higher levels of instant messaging fatigue and technostress are also related to a higher level of intention to discontinue usage; (3) technostress significantly mediates the relationship between instant messaging fatigue and intention to discontinue usage of instant messaging.Research limitations/implicationsThis study is limited to collect data from one university in the United States with a cross-sectional design. Future research should include other countries, different age groups and longitudinal methods to examine instant messaging fatigue.Originality/valueThis study extends existing findings on fatigue in using mobile communication by applying the stressor-strain-outcome framework to IM fatigue and improves the understanding of the potential negative aspects of instant messaging.

Cross-Lagged Relationships Between Self-Esteem, Self-Construal, and Happiness in a Three-Wave Longitudinal Study

2019 ◽  
Vol 40 (3) ◽  
pp. 177-185
Author(s):  
Daniela Moza ◽  
Laurențiu Maricuțoiu ◽  
Alin Gavreliuc
Keyword(s):  
Structural Equation ◽  
Time Lag ◽  
Self Esteem ◽  
Equation Modeling ◽  
Future Research ◽  
Cross Sectional ◽  
Self Construal ◽  
Self Worth ◽  
Practical Implications ◽  
Independent Person

Abstract. Previous research established that an independent construal of the self is associated with higher self-esteem, which, in turn, is associated with increased happiness. Regarding the directionality of these relationships, theoretical arguments have suggested that self-construal precedes self-esteem and that self-esteem precedes happiness. However, most research in this area is cross-sectional, thus limiting any conclusions about directionality. The present study tested these relationships in 101 Romanian undergraduates using a 3-wave cross-lagged design with a 6-month time lag between every two waves. Structural equation modeling analyses revealed that self-esteem is an antecedent of both happiness and dimensions of independent self-construal (i.e., consistency vs. variability and self-expression vs. harmony). In other words, one’s positive evaluation of self-worth precedes one’s self-perception as being a happy and independent person. The findings are discussed with respect to the theoretical and practical implications, along with limitations and suggestions for future research.

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