A systematic literature review of responsible leadership

2017 ◽  
Vol 8 (2) ◽  
pp. 281-299 ◽  
Author(s):  
Charbel Greige Frangieh ◽  
Hala Khayr Yaacoub
Keyword(s):  
Personal Characteristics ◽  
Organizational Structures ◽  
Future Research ◽  
Responsible Leadership ◽  
Leadership Studies ◽  
Medical Sciences ◽  
Content Type ◽  
Final Sample ◽  
Stakeholder Culture ◽  
Stakeholder Needs

Purpose This study aims to provide a point of reference and another of guidance for future research on the topic of responsible leadership by exploring its challenges, outcomes and practices. Design/methodology/approach A systematic review of the literature, originally adopted from the medical sciences but also used in management and leadership studies, was conducted to integrate research in an organized, translucent and reproducible manner. The final sample of 46 empirical and conceptual studies were scientifically screened and synthesized. Findings The synthesis revealed that balancing stakeholder needs, personal characteristics and organizational structures are the main challenges against responsible leadership, whereas financial benefits, employees-related benefits and reputational gains among others are the main outcomes. Practices pinpointed, while scarce, are represented in nurturing a stakeholder culture, and engaging employee-related and human-resource-responsible functions. Originality/value This study contributes to the development of responsible leadership.

Social network analysis: organizational implications in tourism management

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marco Valeri ◽  
Rodolfo Baggio
Keyword(s):  
Social Network ◽  
Social Network Analysis ◽  
Network Analysis ◽  
Single Case ◽  
Effective Interaction ◽  
Organizational Structures ◽  
Review Literature ◽  
Future Research ◽  
Economic Sectors ◽  
Content Type

Purpose The purpose of this paper is to provide an overview of how quantitative analysis methods have been and can be used to improve the competitiveness of tourism destination. The focus of the study is social network analysis (SNA). Design/methodology/approach The research methodology is qualitative and consists of the review literature relevant to this thesis. This methodology is necessary to give an account of the methods and the techniques adopted for the data collection used in other economic sectors. Findings SNA is needed to analyze the creation and configuration of communities of practice within destination and to identify possible barriers to effective interaction. Essentially, it is a complex adaptive socio-economic system. It shares many (if not all) of the characteristics usually associated with such entities, namely, non-linear relationships among the components, self-organization and emergence of organizational structures, robustness to external shocks. Research limitations/implications The most important limit of this paper is that all the results presented here do not concern a single case study. Future research studies will provide a larger number of cases and examples to give the necessary validation to the findings presented here. Practical implications This paper provides a view into the network of relationships that may give tourism organization managers a strong leverage to improve the flow of information and to target opportunities where this flow may have the most impact on regulatory or business activities. Originality/value SNA can help to detect actual expertise and consequently project the potential losses deriving from an inefficient flow of knowledge. In addition, the authors will be able to define roles in the organizational networks and make an evaluation of informal organizational structures over the formal ones. Traditional organizational theories lack a concrete correspondence with mathematical studies and in this respect the authors sought to identify a correspondence.

Determinants of personal factors in influencing the buying behavior of consumers in sales promotion: a case of fashion industry

2017 ◽  
Vol 18 (4) ◽  
pp. 408-424 ◽  
Author(s):  
Fazal ur Rehman ◽  
Rosman Bin Md Yusoff ◽  
Shafie Bin Mohamed Zabri ◽  
Fadillah Binti Ismail
Keyword(s):  
Personal Characteristics ◽  
Partial Least Square ◽  
Sales Promotion ◽  
Equation Modeling ◽  
Future Research ◽  
Fashion Industry ◽  
Personal Factors ◽  
Buying Behavior ◽  
Content Type ◽  
Market Maven

Purpose This study aims to investigate the influence of personal factors on the buying behavior of consumers with the intentions of sales promotion in the fashion industry. Precisely, it focuses on the marketing techniques and practices in sales promotion activities to influence the buying intentions of consumers in personal ways. Design/methodology/approach Based on a comprehensive literature review of personal factors, sales promotion and buying behavior, this study has applied a positivist approach to collect data in quantitative way through questionnaires-based survey. The study has analyzed the collected data using structural equation modeling through smart partial least square. Findings Personal factors and its sub-dimensions such as market maven, stability and open minded have demonstrated a positive relationship in the conceptual construct. In the same manner, sales promotion and its sub-dimensions like social factors and physical layout have also positive effects. Research limitations/implications This study is only limited to the fashion industry of Pakistan and future research may be conducted in other services and manufacturing industries. Future research may assess the role of moderating variables like gender. Practical implications This study clarifies the influence of personal characteristics on consumers buying behavior in sales promotion activities in the fashion industry to achieve business objectives. Originality/value By integrating personal factors and sales promotion literature, the main contribution of this paper is the analysis of personal characteristics and promotional practices in the fashion industry of Pakistan, during Eid-ul-Fitter holidays to enhance the consumers buying behavior. Precisely, this study has assessed the effect some unique characteristics of consumers like market maven, stable, open minded and agreeable on their buying behavior in sales promotion activities. This study has apprised marketing professionals to apply the conception of personal characteristics in sales promotion activities to boost up the buying behavior of consumers in enthusiastic way.

How people in organizations make sense of responsible leadership practices

2016 ◽  
Vol 37 (1) ◽  
pp. 126-152 ◽  
Author(s):  
Augusto Antunes ◽  
Mário Franco
Keyword(s):  
Interpersonal Relationships ◽  
Leadership Style ◽  
Stakeholder Involvement ◽  
Well Being ◽  
Organizational Structures ◽  
Responsible Leadership ◽  
Ethical Values ◽  
Holistic View ◽  
Content Type ◽  
Four Dimensions

Purpose – The purpose of this paper is to identify and discuss the concept of responsible leadership, find some dimensions and understand how staff in organizations make sense of this style of leadership. Design/methodology/approach – Multiple exploratory case studies in six Portuguese organizations were performed. As data-collecting instruments, several interviews and documentary analysis were used. Findings – The authors found four dimensions associated with responsible leadership in the organizations studied here: aggregate of virtues; stakeholder involvement; model of leader’s roles; and principles and ethical values. These organizations integrate relationships which seek human well-being, institutions of reference considered good examples to work in and where the best of human nature is stressed. In particular, the modus operandi of their responsible leadership implants dynamics which lead to the development of individuals’ strengths, resilience and vitality. Practical/implications – The emphasis of this leadership style points mainly to the existence of modern leaders with an integrating, holistic view of stakeholders where the focus is on carrying out their various roles where virtuousness and ethical values play a determinant role. Interpersonal relationships, ethical principles regarding the environment, peers and the community were also practices identified as associated with responsible leadership. Originality/value – The study contributes to advancing theory in the field of leadership and presents a new framework (dimensions) about responsible leadership. The study is also innovative because contributes to more knowledge about organizations that follow a responsible style of leadership, and in so doing form consistent practices that can represent benchmarking for other organizational structures, even taking into account the natural idiosyncrasies inherent in the Portuguese organizational and business sector.

scholarly journals Beyond unsustainable leadership: critical social theory for sustainable leadership

2017 ◽  
Vol 8 (4) ◽  
pp. 418-444 ◽  
Author(s):  
Jem Bendell ◽  
Neil Sutherland ◽  
Richard Little
Keyword(s):  
Sustainable Development ◽  
Social Theory ◽  
Critical Social Theory ◽  
Future Research ◽  
Leadership Studies ◽  
Sustainable Leadership ◽  
Content Type ◽  
Critical Leadership ◽  
Critical Leadership Studies ◽  
Critical Social

Purpose The purpose of this paper is to prepare the conceptual groundwork for the future study of leadership for sustainable development. The paper demonstrates the relevance of Critical Leadership Studies to future research on sustainable development policies and practices. A critical approach is also applied to concepts of sustainable development, with three paradigms of thought described. Design/methodology/approach The approach taken is an extensive literature review in fields of leadership and sustainable development, with a focus on some of the broad assumptions and assertions in those literatures. Findings A key finding is that leadership studies drawing from critical social theory can provide important insights into future research and education on leadership for sustainability. This literature shows that some assumptions about leadership may hinder opportunities for social or organisational change by reducing the analysis of factors in change or reducing the agency of those not deemed to be leading. These limitations are summarised as “seven unsustainabilities” of mainstream leadership research. Research limitations/implications The paper calls for the emerging field of sustainable leadership to develop an understanding of significant individual action that includes collective, emergent and episodic dimensions. The paper then summarises key aspects of the papers in this special issue on leadership for sustainability. Practical implications The implications for practice are that efforts to promote organisational contributions to sustainable development should not uncritically draw upon mainstream approaches to leadership or the training of leaders. Originality/value The authors consider this the first paper to provide a synthesis of insights from Critical Leadership Studies for research in sustainability.

From third party to significant other for service encounters: a systematic review on third-party roles and their implications

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Liliane Abboud ◽  
Nabila As'ad ◽  
Nicola Bilstein ◽  
Annelies Costers ◽  
Bieke Henkens ◽  
...  
Keyword(s):  
Systematic Review ◽  
Service Providers ◽  
Third Parties ◽  
Third Party ◽  
Future Research ◽  
Service Encounters ◽  
Significant Other ◽  
Content Type ◽  
Final Sample ◽  
Systematic Knowledge

PurposeDyadic interactions between customers and service providers rarely occur in isolation. Still, there is a lack of systematic knowledge about the roles that different types of nontechnological third parties – that is, other customers, pets, other employees and other firms – can adopt in relation to customers and service providers during encounters. The present study aims to unravel these roles and highlight their implications for customers, service providers and/or third parties.Design/methodology/approachThis research relies on a systematic review of literature in the Web of Science using a search string pertaining to the research study’s objectives. In total, 2,726 articles were screened by title and abstract using clear inclusion and exclusion criteria, thereby extracting 189 articles for full-text eligibility. The final sample consisted of 139 articles for coding and analysis.FindingsThe analyses reveal that other customers, pets, other employees and other firms can adopt five roles: bystander, connector, endorser, balancer and partner. Each role has different implications for customers, service providers and/or third parties. Additionally, the five roles are associated with distinct constellations of the customer, the service provider and the third party. These roles and constellations are dynamic and not mutually exclusive.Originality/valueThis research contributes to the service encounter literature by providing a thorough understanding of the various third-party roles and their implications for customers, service providers and/or third parties during encounters. As such, this research sheds light on the conditions under which third parties become “significant others” in service encounters and identifies avenues for future research.

Organizational learning and unlearning capabilities for resilience during COVID-19

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Daniel Orth ◽  
Philipa Maria Schuldis
Keyword(s):  
Organizational Learning ◽  
Online Survey ◽  
Current Knowledge ◽  
Organizational Structures ◽  
Future Research ◽  
Organizational Resilience ◽  
Causal Connection ◽  
Learning Capability ◽  
Content Type ◽  
Positive Effect

Purpose The purpose of this paper is to empirically validate the positive effect of learning on organizational resilience and, within this relationship, understand the role of unlearning in the COVID-19 crisis context and progress the current knowledge about these concepts. Design/methodology/approach This paper uses online survey data from German and Austrian organizations’ employees to test hypotheses derived from frameworks by Duchek (2019), Stephenson (2010) and Fiol and O’Connor (2017). The used questionnaire is built out of three pre-tested questionnaires to increase reliability. Conceptually, this paper takes a capability approach and a process perspective. Findings The results support the positive effect of organizational learning on resilience, while rejecting the hypothesized moderating effect of unlearning on this relationship. Organizational learning showed to have a particularly strong positive effect on the adaptive capacity of resilience, compared to organizational resilience overall. Practical implications To build a learning capability for organizational resilience, managers should foster an open system culture in their organization, which aims to be generally open to learn and adapt to be able to withstand adversity. During an organizational crisis, managers have the chance to rebuild organizational structures for better information flow, e.g. implementing formal knowledge management structures. Originality/value To the best of the authors’ knowledge, this paper is the first to empirically test the causal connection between organizational learning and resilience in the Central European context during the COVID-19 crisis. The inclusion of unlearning enriches the discourse about its conceptualizations and fosters future research.

An exploration of preferred teacher characteristics and hiring tools in Belize

2018 ◽  
Vol 56 (4) ◽  
pp. 414-428 ◽  
Author(s):  
Kyle Ingle ◽  
Cynthia T. Thompson ◽  
Zipporah W. Abla
Keyword(s):  
Educational Leaders ◽  
Personal Characteristics ◽  
Teacher Characteristics ◽  
Small Sample ◽  
Future Research ◽  
Teaching Skills ◽  
Card Sorting ◽  
Content Type ◽  
Teacher Applicants ◽  
Hiring Tools

PurposeThe purpose of this paper is to answer the following research questions: what characteristics do key Belizean educational leaders value in teacher applicants and why? What hiring tools do they use to ascertain whether teacher applicants have the characteristics they prefer?Design/methodology/approachThe authors utilized a mixed-methods approach drawing upon three data sources – face-to-face interviews with Belizean educational leaders, field notes, and government documents. A card sorting activity of applicant characteristics and tools was embedded into the interview.FindingsInformants preferred motivation, caring, subject matter knowledge, and teaching skills. Intelligence was perceived as a potentially negative characteristic unless coupled with other characteristics, such as strong teaching skills, motivation, and caring or the umbrella of other characteristics, such as content knowledge or university training/credentialing. Professional characteristics, such as where one went for teacher training and academic performance, were perceived as having less relative importance than personal characteristics. Least important were applicant demographics. Consistent with the extant literature, Belizean informants perceived the interview, evidence of prior experience, and certification as the most important tools in vetting and hiring applicants.Research limitations/implicationsThe exploratory study is limited by the small sample of informants, but provides insights into preferences for applicant characteristics and hiring tools in an understudied international context. This study informs future research that may seek to survey representative samples of various stakeholder groups (i.e. general managers and principals) for their preferences in applicant characteristics and hiring tools from across Belizean schools and educational providers.Originality/valueThe study adds to limited research on preferred teacher characteristics among educational leaders responsible for hiring and/or working with teachers and to the limited international educational leadership research.

scholarly journals Toward better understanding developmental reflection differences for use in management development research and practice

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Todd Maurer ◽  
Nikolaos Dimotakis ◽  
Greg Hardt ◽  
A.J. Corner
Keyword(s):  
Psychometric Testing ◽  
Personal Characteristics ◽  
Performance Outcomes ◽  
Future Research ◽  
Leadership Responsibilities ◽  
Content Type ◽  
Research And Practice ◽  
Testing Sample ◽  
Structure Reliability ◽  
And Performance

PurposeWe introduce a new approach to developmental reflection in which the focus is on differences in how people reflect. When reflecting on challenging experiences, people achieve better development when they tend to look for causes of what happened within changeable personal characteristics, and they subsequently focus on the improvement of those personal characteristics.Design/methodology/approachSupervisors and subordinates with leadership responsibilities in diverse jobs in varied industries provided survey data (444 individuals in a psychometric testing sample, and 419 paired subordinate/supervisor dyads in a model-testing sample).FindingsThe reflection difference construct had the expected factor structure, reliability, and was distinguishable from eight conceptually related variables in the literature. Reflection differences were predicted by the theoretically relevant job, person, and situational variables and were associated with development and performance outcomes.Practical implicationsThe reflection construct might be used for prediction to identify the individuals who are likely to get the most from challenging experiences and improve. Further, by identifying predictors of reflection, ideas for enhancing reflection are provided. Also, by uncovering specific underlying dimensionality of reflection, this offers specific targets for interventions beyond generally encouraging people to reflect.Originality/valueThis study establishes support for: (1) the new theoretical framing of reflection differences, (2) a new preliminary model of antecedents and outcomes, and (3) an initial scale for future research and practice that can be more explicit about understanding and addressing underlying differences in how people reflect.

Antecedents, mechanisms and effects of synchromodal freight transport: a conceptual framework from a systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sarah Pfoser ◽  
Herbert Kotzab ◽  
Ilja Bäumler
Keyword(s):  
Literature Review ◽  
Business Models ◽  
Research Field ◽  
Future Research ◽  
Integrated Network ◽  
Content Type ◽  
Current State ◽  
Final Sample ◽  
Information And Communication ◽  
State Of Research

PurposeThe aim of this paper is to offer an overview of the current state of research in a specific field of transport, namely synchromodality. This includes a conceptual discussion of this innovative transport concept to differentiate it from previous concepts as well as the identification of the antecedents, mechanisms and effects of synchromodality.Design/methodology/approachThe paper combines systematic and content analysis-based approaches to literature review to analyse and synthesise a final sample of 88 publications related to synchromodality.FindingsSynchromodality is a transport concept in its infancy which suffers from ambiguous definitions and a lack of theoretical grounding. The paper identifies four mechanisms which differentiate synchromodality from other transport concepts: real-time switching, integrated network planning, horizontal collaboration and mode-free booking. Seven technical and six managerial antecedents for these mechanisms of synchromodality are defined.Research limitations/implicationsExisting research on synchromodality is largely focused on technical antecedents (e.g. information and communication technology, sophisticated planning systems). Suggestions for further research include managerial problems such as business models or measures to induce a mental shift and trust.Originality/valueThis paper gives a structured overview of the research field of synchromodality and presents existing research from a content-focused perspective. It also indicates opportunities for future research and contributes to a generally accepted understanding of synchromodality.

Stakeholders influence on voluntary disclosure practices by listed companies in Nigeria

2018 ◽  
Vol 60 (2) ◽  
pp. 267-283 ◽  
Author(s):  
Samson Iliya Nyahas ◽  
Joseph Mpeera Ntayi ◽  
Nixon Kamukama ◽  
John Munene
Keyword(s):  
Voluntary Disclosure ◽  
Listed Companies ◽  
Future Research ◽  
Design Data ◽  
Cross Sectional ◽  
Financial Reports ◽  
Content Type ◽  
Listed Firms ◽  
Regulatory Bodies ◽  
Stakeholder Needs

PurposeThe purpose of this paper is to investigate stakeholders influence on voluntary disclosure practices of listed firms in Nigeria from the perspective of managers.Design/methodology/approachThe study used a cross-sectional research design. Data were collected using a survey questionnaire for the constructs of power, legitimacy and urgency. The data for the voluntary disclosure practices were obtained from financial reports of 92 listed companies. The data were analysed using partial least squares.FindingsThe results indicate that managers’ perception of stakeholders’ power and urgency are associated with voluntary disclosure. Legitimacy, firm size and industrial category are not significant predictors of voluntary disclosure. It was concluded that stakeholders who are in control of critical resources such as the financial community, customers and creditors should put more pressure on companies to disclose information to meet various stakeholder needs. This will complement the efforts of regulatory agencies in promoting transparency in voluntary disclosure.Research limitations/implicationsThe cross-sectional nature of the study means that it does not capture changes in perceptions of managers overtime. Future research may consider a longitudinal study. The study is not industry-specific as such and may capture industry differences. However, in this study, the authors controlled for industry category.Practical implicationsThe result has implications for a number of interested parties such as shareholders, regulatory bodies, labour union, academics and mangers.Originality/valueThe study has contributed to the authors’ understanding of managers’ perception of stakeholder attributes that matter in voluntary disclosure decision from the perspective of a developing country like Nigeria.

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