scholarly journals Trends in quality management research in higher education institutions

Author(s):  
Juan José Tarí ◽  
Gavin Dick

Purpose The purpose of this study is to determine the state of research in quality management in higher education institutions based on a review of the academic literature. The aim is to provide universities with the best evidence for informing their focus and models for quality improvement. Despite quality’s role growing in importance as universities strive to compete in an increasingly underfunded market for students and research funds the review shows that current research is limited in volume and scope. Design/methodology/approach To ensure the widest coverage in our systematic literature review we use three databases: ScienceDirect, ABI/Inform, and Emerald. Findings The findings show that the three most common topics are quality management implementation issues, quality management models, techniques and tools, and quality management dimensions. The key quality management enabling dimensions found are: people management, process management and information and analysis, while the results dimension is predominantly focused on an understanding of stakeholders’ requirements and feedback on their perceptions of performance. We find in this literature that students are discussed as both end customers as graduates and participants in the learning process who have views on their experience. Also provided is an analysis that shows popular journal outlets, research methodologies used and country focus. The paper concludes with recommendations for the development of quality management for universities, and a future research agenda. Originality/value This article is the first literature of research in quality management in Higher Education Institutions following the model used in previous literature reviews on quality management and operations management.

Author(s):  
David Urbano ◽  
Andreu Turro ◽  
Mike Wright ◽  
Shaker Zahra

AbstractThis article analyzes the state of the art of the research on corporate entrepreneurship, develops a conceptual framework that connects its antecedents and consequences, and offers an agenda for future research. We review 310 papers published in entrepreneurship and management journals, providing an assessment of the current state of research and, subsequently, we suggest research avenues in three different areas: corporate entrepreneurship antecedents, dimensions and consequences. Even though a significant part of the overall corporate entrepreneurship literature has appeared in the last decade, most literature reviews were published earlier. These reviews typically cover a single dimension of the corporate entrepreneurship phenomenon and, therefore, do not provide a global perspective on the existing literature. In addition, corporate entrepreneurship has been studied from different fields and there are different approaches and definitions to it. This limits our understanding of accumulated knowledge in this area and hampers the development of further research. Our review addresses these shortcomings, providing a roadmap for future research.


2018 ◽  
Vol 31 (2) ◽  
pp. 226-246 ◽  
Author(s):  
Osama Al-Kurdi ◽  
Ramzi El-Haddadeh ◽  
Tillal Eldabi

Purpose The purpose of this paper is to help in providing a better understanding on knowledge sharing amongst academics in higher education institutions (HEIs). The aim of this study is realized by profiling existing literature to understand the determinants of knowledge sharing, research trends, theories, and future research opportunities. Design/methodology/approach After carefully examining the extant literature and by utilizing relevant academic-based research databases, a total of 73 papers published in peer-reviewed journals over the last decade were reviewed and analyzed using well-established systematic literature review methodology. Findings The adopted systematic review revealed that there are limited contributions in understanding knowledge sharing in HEIs when compared with other sectors. The review provides a number of avenues for future research including technological, cultural, organizational, and behavioral aspects at different levels. Practical implications This study helps in offering a focal point to senior management in HEIs for realizing the requirements for developing appropriate strategies and programs to promote knowledge sharing among academics and consequently enhance their institutions’ performance. Originality/value This study utilized Jesson et al. (2011) in presenting a comprehensive systematic review of knowledge sharing specifically in the context of HEIs. This paper offers some theoretical and practical insights on what contributes toward understating the determinates affecting knowledge sharing practices among academics.


Author(s):  
Bertha Viviana Ruales Guzmán ◽  
Alessandro Brun ◽  
Oscar Fernando Castellanos Domínguez

PurposeThe purpose of this paper is threefold: first, to analyse the current state of the literature on the relationship between quality management (QM) and productivity as a performance indicator; second, to identify the key constructs of QM practices related to productivity; and, finally, to reveal whether QM can actually be regarded as a determinant of productivity.Design/methodology/approachThis research was carried out through a systematic literature review, considering 150 papers that studied this relationship between 1997 and 2017 and another 37 papers on the internal determinants of productivity.FindingsThe findings revealed that human resource management, top management and process management were the more relevant constructs of QM practices related to productivity. In addition, 89 per cent of the internal determinants of productivity were related to the proposed constructs of QM practices, which suggest that QM is a determinant factor of productivity.Originality/valueThis review analysed the literature on the relationship between QM and productivity, as few studies have done before, generating original, interesting and useful findings that can guide future research and that also represent a useful tool for researchers, practitioners, managers and policy makers.


2020 ◽  
Vol 3 (1) ◽  
pp. 27-46 ◽  
Author(s):  
Tayyab Amjad ◽  
Shamsul Huda Abdul Rani ◽  
Shiza Sa'atar

Purpose- Entrepreneurial Marketing (EM) research has progressed rapidly over the last decade due to its effectiveness in highly competitive markets and uncertain conditions. However, the theory development in the EM domain is inadequate as yet. Due to this, the higher education institutions are also using outdated curricula to teach EM, as the new theories contribute towards the development of curricula. Thus, to assist in upgrading the EM curricula, we have examined the theory development over the last decade in the domain of EM. Design/Methodology- A systematic and in-depth review and analysis of over a decade’s EM literature has been done. Findings- Five major yet specific gaps are identified, and accordingly, we have proposed future research directions.


2021 ◽  
Vol 11 (4) ◽  
pp. 5417-5440
Author(s):  
Snehal Hirve ◽  
Netra Neelam

Purpose: The purpose is to map the research work stating the readiness or responsiveness of the higher education institutions towards pandemics and identify the patterns of academic research. Design/Methodology/Approach: Bibliometric analysis is done to map and evaluate the outcomes in the form of the documents published, stating the development of research and understanding the patterns of publication. Findings: Uncommon examinations are attempted to give a multi-faceted technique required to sustain the crisis and build a robust education system in the long run. Likewise, embraced shared research should be empowered and upheld at various levels. Practical implications: The brief interferences provided will enable the readers to get quick and valuable insights into the nature and attributes of academic publishing. Thus, benefiting the researchers in developing their future research agenda and come up with some more innovative ideas. Originality/value: Rare studies using bibliometric analysis are directed to identify the higher education institutions' responses to the pandemic or efforts required for supporting the" New Normal" in post-pandemic, which is a candid and resourceful exercise to contribute to the existing pool of literature.


2018 ◽  
Vol 13 (2) ◽  
pp. 179-190 ◽  
Author(s):  
T.M. Wong

Purpose The purpose of this paper is to identify the teaching innovations that have been implemented in higher education institutions in Asia and the perspectives of educators on them. Design/methodology/approach Semi-structured interviews were conducted with 28 educators who were affiliated with 23 higher education institutions in ten Asian countries/regions. The interviews covered information about the teaching innovations of the participants’ institutions, the characteristics of the innovative practices and the participants’ views on them. The relationships between the characteristics of institutions and their teaching innovations were also examined. Findings The results showed that the teaching innovations included two main categories, namely, those which involved the use of advanced technologies and those which did not. The innovations that involved the use of advanced technologies were mainly from larger institutions, while the other category was mainly from smaller ones and had been practised for less than 1.5 years. Differences were also identified between the two categories in terms of the aims and importance of innovations, innovative features, the evaluation of innovations and improvements needed for them. Originality/value The results highlighted that technology is only one of the many aspects of teaching innovations, which is different from the view prevailing in the literature. They also suggested that differences in the scale of institutions (in terms of number of students) possibly influences the kind of teaching innovations adopted.


2021 ◽  
Vol 34 (1) ◽  
pp. 1-17
Author(s):  
Olivia Hernandez-Pozas ◽  
Maria Jose Murcia ◽  
Enrique Ogliastri ◽  
Miguel R. Olivas-Lujan

PurposeThis article introduces readers to the Special Issue (SI, 34-1) of ARLA, edited (not exclusively) with the best papers of the Academy of Management's Specialized Conference, scheduled for April 2020 in Mexico City. The COVID-19 pandemic forced its cancellation, but the expert peer review and editorial work continued, to contribute to the emerging literature on Latin American Management and Sustainability.Design/methodology/approachGuest editors contributed their expertise based on required editorial processes and focused literature reviews on Management and Sustainability.FindingsThere are large management and sustainability challenges to Latin American practitioners and researchers, resulting in an increasingly urgent need to systematically document similarities and differences in the fields of Management and Sustainability. It is so because the region has been affected as few others before, during and after the pandemic. Thus, this issue summarizes the literature, presents eight new studies and offers suggestions for future research.Research limitations/implicationsManagement and sustainability in Latin America are wide subjects, with different dimensions and issues. This is a specific contribution that leaves much ground to be covered in the different subfields of the area, in research methodologies and conclusions.Originality/valueAn agenda for advancing the field of management and sustainability in Latin America, highlighted by the COVID-19 disruption; additionally, eight of the most advanced research in the field are presented, chosen from two tracks of a large number of contributions to a recent specialized conference organized by the Academy of Management.


Sign in / Sign up

Export Citation Format

Share Document