Exploring the social innovation process in a large market based social enterprise

2019 ◽  
Vol 57 (6) ◽  
pp. 1399-1414 ◽  
Author(s):  
Martine Vézina ◽  
Majdi Ben Selma ◽  
Marie Claire Malo

PurposeThe purpose of this paper is to investigate the organising of social innovation in a large market-based social enterprises from the perspective of dynamic capabilities and social transformation.Design/methodology/approachThis paper analyses the process by which Desjardins Group launched the Desjardins Environment Fund as the first investment fund in North America to integrate environmental screening. It uses longitudinal single case analysis and a theoretical framework based on Teece’s three dynamic capabilities.FindingsResults show that dynamic capabilities can be conceived as stages in the process of social innovation. Sensing refers to the capability to identify a societal demand for social transformation. Seizing capability is about shaping societal demand into a commercial offer. Reconfiguring concerns organisational innovation to integrate actual and new knowledge through innovative routines. Microprocesses of both path dependency and path building are in action at each of the three stages.Practical implicationsThis paper shows that managing dynamic capabilities is central to social innovation in the context of a large social business and provides genuine managerial input via an analysis of the microprocesses at work in the social innovation process.Originality/valueThis paper contributes to the operationalization of Teece’s dynamic capabilities model. In mobilising a framework in the field of management of innovation, it contributes to the understanding of the process of social innovation and develops the organisational mechanism for multiscalarity of social innovation as a condition for social transformation.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rodrigo Luiz Morais-da-Silva ◽  
Andréa Paula Segatto ◽  
Gelciomar Simão Justen ◽  
Indira Gandhi Bezerra-de-Sousa ◽  
Eduardo De-Carli

PurposeSocial innovation has been attracting attention in the literature and the practice field due to its intention to create social value. However, the social innovation process is still poorly studied and is marked by several disagreements in the existing models, often built from data coming from developed countries. So, the focus of this study is to answer the following research question: how is the social innovation process configured in a developing context?Design/methodology/approachThe study investigated three cases of Brazilian social innovation processes through a qualitative approach. The authors also use the institutional levels perspectives to analyse the cases.FindingsThe main findings indicate that the social innovation process comprises five phases and occurs between the micro, meso and macro institutional levels. Besides, the social innovation process relies on the participation of different partners, in a non-sequential process, with the possibility of returning from one stage to another and is evaluated continuously over time.Practical implicationsThis study may be useful for social entrepreneurs and their teams in organisations that generate social innovations (such as social enterprises) to understand how well-established initiatives have organised themselves over time. Public policymakers may also use the insights provided to create more favourable environments to create new social innovation initiatives and expand the existing ones.Originality/valueThe characteristics of the social innovation process revealed in this study contributes to the advancement of the area, mainly because it considers the perspective of institutional levels and is based on data from a developing country.


2018 ◽  
Vol 15 (2) ◽  
pp. 157
Author(s):  
Suzanne Érica Nóbrega Correia ◽  
Verônica Macário de Oliveira ◽  
Carla Regina Pasa Goméz

Este artigo tem como objetivo analisar as iniciativas de inovação social desenvolvidas pelo Programa de Articulação de Tecnologias Apropriadas às Comunidades (PATAC), a partir do modelo proposto por Lévesque (2002). Nesse sentido, foram observados os três níveis de análise apresentados no modelo: atores, organizacional e institucional. Realizou-se um estudo de caso descritivo e exploratório, a partir da realização de entrevistas semiestruturadas junto a gestores e técnicos do programa supracitado. Na análise dos atores, percebe-se envolvimento da comunidade pela valorização da cultura e da capacidade de aprendizado. No nível organizacional, observou-se que, nos projetos geridos, tem um caráter compartilhado, na busca do fortalecimento sociopolítico. Os resultados demonstram que, no nível institucional, o processo de inovação social tem como função coordenar os diferentes setores da sociedade, para manter redes de relacionamentos e cooperação para funcionamento dos projetos e programas sociais envolvidos. Assim, os níveis de análise da inovação social não devem ser entendidos apenas como mecanismo isolado de satisfação das necessidades sociais, mas também como um mecanismo de transformação social que busca mudanças na configuração da sociedade como meio de promover a sustentabilidade e a qualidade de vida.Palavras-chave: Inovação social. Níveis de análise da inovação social. Desenvolvimento local.ABSTRACTThis paper aims to analyze the social innovation initiatives developed by the Appropriate Technology Joint Program for Communities (PATAC) from the model proposed by Lévesque (2002). In this sense, the three levels of analysis presented in the model were observed: actors, organizational and institutional. We conducted a study of descriptive and exploratory case from conducting semi-structured interviews with managers and technicians of the aforementioned program. In the analysis of the actors, the community’s involvement is appreciated by the valorization of the culture and the learning capacity. At the organizational level, it was observed that in managed projects, it has a shared character, in the search for socio-political strengthening. The results demonstrate that at the institutional level the social innovation process has the function of coordinating the different sectors of society to maintain networks of relationships and cooperation for the operation of the social projects and programs involved. Thus, analysis of levels of social innovation should not be understood only as a single mechanism of satisfaction of social needs, but also as a social transformation engine that seeks changes in society setting as a means of promoting sustainability and quality of life.Keywords: Social innovation. Analysis of levels of social innovation. Local development.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Helena Kraff ◽  
Eva Maria Jernsand

Purpose The purpose of this paper is to explore the roles of work integration social enterprises (WISEs) in the Swedish establishment programme for newly arrived refugees, and how its set-up affects WISEs preconditions for social innovation. Design/methodology/approach The paper builds on a longitudinal and qualitative action research study of a WISE and its work in organising a course for labour market integration, in the context of the Swedish establishment programme. The authors were actively involved in the study as embedded researchers. Findings The exploration identifies a number of roles that WISEs take on in the establishment programme. It illustrates how WISEs hybrid character places participants at the centre of the innovation process, where their opinions and knowledge are considered crucial, and how this positively affects their ability to gain skills and confidence. However, the study also makes visible how issues of coordination between stakeholders in the programme lead to mismatches between course content and participant profiles, colliding activities and sporadic participation. In short, the bureaucracy embedded in labour market integration systems erodes the preconditions of WISEs to foster social innovation. Originality/value The embeddedness of the authors provides in-depth knowledge regarding how complex state systems affect WISEs in practice. Importantly, it also gives insights into the experiences of refugees, a group that is often mentioned in the literature on WISEs, although mainly in passing.


2019 ◽  
Vol 57 (6) ◽  
pp. 1415-1440 ◽  
Author(s):  
Marta Rey-García ◽  
Nuria Calvo ◽  
Vanessa Mato-Santiso

Purpose Cross-sector partnerships (CSPs) are one type of collective social enterprise that has gained importance as a vehicle for social innovation (SI). The purpose of this paper is to understand the sources of the competitive advantage of CSPs as a strategic option for SI. Design/methodology/approach The authors propose a conceptual framework that integrates two interrelated dimensions of CSP competitiveness – resources and coordination – and their corresponding indicators. Then, the authors apply it to an in-depth case study through qualitative enquiry of a large CSP in the field of work integration during its formation and implementation stages (2012–2016). The authors employ a case study design with process tracing methods for increased validity, analyzing structured data from multiple sources (documentary, in-depth interviews with field experts and key decision-makers in coordinating partner organizations, direct observations) through narrative and visual mapping strategies. Findings Results illustrate the dynamic interaction between the key dimensions and factors that shape the potential and limitations of CSPs for SI and evidence three types of tensions which management influences partnership outcomes: hierarchical/horizontal commitment; competition/collaboration; and managerial efficiency/social transformation. Originality/value This research highlights the pivotal role of product development for the organizing of SI in a CSP context and proposes a conceptual framework that paves the way for future research on the sources of competitive advantage of CSPs, facilitating the assessment of their performance in terms of socially innovative outcomes.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Katrin Martens ◽  
Anke Wolff ◽  
Markus Hanisch

Purpose Against the background of increasing infrastructure loss in many rural areas, this study aims to contribute conceptually and empirically towards better understanding of rural innovation processes related to provision of public goods. Design/methodology/approach The nationally focused understanding of innovation processes leads the debate on rural development into a dilemma that this study seeks to sidestep via the concept of social innovation. Community cooperatives – a type of social enterprise that has increasingly emerged in rural areas of Germany in the past decade – offer the opportunity to examine social innovation processes. This cross-case study reveals the broad range of activities in which such cooperatives are active and analyses their social innovation processes. Findings The study shows that the social innovation governance framework enables examination of social innovation processes. Although macro-level policy has appeared to be an important instrument for financing social innovation, public actors at the micro-level seem barely able to initiate social innovation processes unless they are also private actors and, therefore, can pursue additional incentives. The social innovations studied here seem to differ in terms of their actor constellations and resource-allocation patterns, depending on whether they are concerned with the establishment or maintenance of local infrastructure. What they have in common, however, is the initiation of formalised collective-action processes that serve to legitimise social innovation. Originality/value By applying an analytical framework that is new to the literature on social innovation, the study provides insight into the activities and decision-making processes of actors involved in social innovation in rural areas. In this context, community cooperatives have rarely been studied as an interface between public, private and civil society actors or as a platform for mobilising human, social and financial capital.


2016 ◽  
Vol 28 (6) ◽  
pp. 1287-1306 ◽  
Author(s):  
Chunlei Wang ◽  
Zhaowen Duan ◽  
Larry Yu

Purpose This study aims to examine the development of a social enterprise in China’s tourism industry by analyzing the coevolution of the social entrepreneur and the social system. Design/methodology/approach Purposeful sampling was used to select 1kg.org as a single-case study. Semistructured in-depth interviews of three informants were conducted to obtain organization-specific insights. Interview data were analyzed following structuration theory. Secondary data and interviews of other social entrepreneurs and experts were used to support the findings. Research findings were validated using triangulation and member-checking methods. Findings Because of the institutional environment, most nonprofit organizations in China do not have resource independence and clear legal identity. Meanwhile, social enterprise has emerged as a new organizational form with the objective of creating social value through profitable business operations. Practical implications Social enterprise is still in its infancy in China, particularly in the tourism field. This study reveals an innovative and sustainable model for nonprofit organizations in China facing institutional challenges and competitive funding environments. It provides recommendations to policymakers for improving mechanisms to increase social services through social enterprises. Originality/value This study proposes a new conceptual framework for studying social entrepreneurship by adapting structuration theory to address contemporary social and business issues.


2021 ◽  
Vol 9 (2) ◽  
pp. 21-38
Author(s):  
Tatiane Martins Cruz Pirotti ◽  
Cláudia Cristina Bitencourt ◽  
Kadígia Faccin ◽  
Caroline Kretschmer

Social innovations are important tools for minimizing or solving social problems. However, significant challenges remain in managing social innovation development for long-term survival and expanding its social impacts to generate scalability. This process can be supported by dynamic capabilities and their microprocesses. By conducting a single case study, we aim to contribute to the stream of research on management of social innovation that analyzes the ways in which dynamic capabilities can influence the scalability process of social innovation. Our contribution arises from generating an understanding of how and why dynamic capabilities influence the social innovation scalability process.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lara Penco ◽  
Andrea Ciacci ◽  
Clara Benevolo ◽  
Teresina Torre

PurposeThe study analyses the role that open social innovation (OSI) perspective played for Fondazione Banco Alimentare Onlus (FBAO), a food bank in Italy, in responding to the COVID-19 crisis. It answers the following research question: how does a crisis, such as the COVID-19 pandemic, stimulate the adoption of OSI practices to revamp the activities of FBAO and facilitate appropriate solutions to carry out its social mission?Design/methodology/approachThis study employs a qualitative approach. It is based on a single case study.FindingsThe study shows how COVID-19 has stimulated the adoption of OSI practices to continue to meet the social mission, creating innovative projects or finding new ways to do the same things.Research limitations/implicationsThe study is based on a single case study.Practical implicationsThe paper contributes insights into the literature on OSI, examining how inbound and outbound OSI mechanisms can modify business models and increase the adaptation capacity of food banks and their effectiveness. In addition, it provides a rich context in which the social value drivers provided by OSI are studied.Originality/valueThis paper applies the OSI to a food bank to evaluate what this action mode produces for the food bank during a health crisis. Specifically, this is the first paper that studies the COVID-19 crisis response of a food bank from the OSI perspective, focusing on the inbound and outbound OSI processes that characterized the entire network of relationships.


2019 ◽  
Vol 19 (2) ◽  
pp. 126-148 ◽  
Author(s):  
Sheila Belayutham ◽  
Che Khairil Izam Che Ibrahim ◽  
Assrul Reedza Zulkifli ◽  
Norhati Ibrahim

PurposeThe purpose of this study is to develop a dual-functional university-enabled social innovation process model on the subject of low-cost houses that addresses the distinct elements of social obligation and university teaching–learning.Design/methodology/approachThis study has predominantly adopted a longitudinal single case study approach, where data have been collected through interviews, survey, participant observation, direct observation and document review. The case study details on the social innovation processes, which was conducted by Universiti Teknologi MARA, Malaysia.FindingsThis study has demonstrated the social innovation processes toward addressing the issue of insufficient low-cost houses, concurrently benefitting the teaching–learning dimension. Three sub-innovations have been highlighted in the developed social innovation process model, which are collaboration process, teaching–learning and design-construct innovation.Research limitations/implicationsBecause the study has been based on a single prototype project, further investigation is necessary to confirm the applicability of the full-fledged model. The established social innovation process model is also suggested to be tested in other social fields.Practical implicationsThe established social innovation process model has created a new perspective that enables universities to contribute in providing shelter for low-income families, simultaneously enhancing the teaching–learning dimension through experiential learning.Social implicationsThe dual-functional social innovation process model provides a synergistic relationship between the university and the society. Ultimately, the model could address social issues pertaining to low-income families with the built of low-cost houses, concurrently preparing graduates who are highly marketable, which could reduce the rate of graduate unemployment in the country.Originality/valueThe development of the social innovation process model for low-cost houses through university-enabled initiative is a novel establishment, particularly for developing nations, as limited studies have been conducted in this regard. The significant insights into how university could play a role in addressing major social issues, along with their core focus (teaching–learning and research development), is a breakthrough for further diffusions of social innovation by universities.


2017 ◽  
Vol 13 (02) ◽  
pp. 128-143 ◽  
Author(s):  
Eeva Houtbeckers

Purpose The purpose of this paper is to discuss researcher subjectivity in social entrepreneurship ethnographies. Previous research has highlighted a need for alternatives to the heroic representations of social entrepreneurship. Ethnographic methods have been mentioned as a relevant direction to create such emerging understandings. Design/methodology/approach This paper shows what followed from a decision of a researcher to do an ethnography of a co-working cooperative established for social innovation. Based on the notion of “working the hyphens” in previous research, further developed by other scholars as “working within hyphen-spaces”, the position of the researcher shifted during the research process between a distant outsider and an engaged insider. In addition, a new hyphen-space of hopefulness – hopelessness emerged based on fieldwork. Findings The shifting positions are manifested in the entanglement of stories of the researcher and the people met during the fieldwork in the hyphen-spaces of insiderness – outsiderness, engagement – distance and hopefulness – hopelessness. The stories reveal how for some the co-working space was a place for hope while for others it caused distress and even burnout. Practical/implications The ethnographic understanding of social enterprises go beyond heroic representations, which affects how the phenomenon is represented in academic and public discussions. Social/implications This study concludes that despite its failure in the form of a bankruptcy, the co-working cooperative succeeded in enabling “social innovation” in the form of hope and personal development – also for the researcher. Originality/value This study contributes to the social entrepreneurship literature in showing how ethnographic fieldwork and acknowledging researcher subjectivity bring up alternative representations of social entrepreneurship. The entangled stories of participants and researchers can be a powerful way to reveal situated understandings.


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