How to achieve a win/win for both employees and corporates

2016 ◽  
Vol 15 (2) ◽  
pp. 70-75
Author(s):  
Mitesh Sheth
Keyword(s):  
Employee Engagement ◽  
Design Methodology ◽  
Personal Perspective ◽  
Content Type ◽  
Talent Retention ◽  
The Subject

Purpose This paper aims to explore how we can get better talent retention, employee engagement, productivity, innovation and ultimately results. Design/methodology/approach At the heart of this paper is a case study of Redington’s culture. Findings Millennials are motivated by more than money. The need is to understand our employees’ motivations/ambitions. More vulnerable leadership is needed. Originality/value This is a more human and personal perspective on the subject of employee engagement.

Developing an employee recognition program that promotes learning across the organization

2020 ◽  
Vol 34 (6) ◽  
pp. 45-48
Author(s):  
Simon R. Reese
Keyword(s):  
Employee Engagement ◽  
Design Methodology ◽  
Corporate Strategy ◽  
Content Type ◽  
Employee Recognition ◽  
Strategic Vision ◽  
Employee Alignment ◽  
Common Purpose ◽  
Learning Together

Purpose Recognition programs have proven to be a useful tool in engaging employees and helping align them around a common purpose. In this case, study the organization created a recognition program that promoted learning across the organization. The easy to follow steps provided herein can be replicated by leaders in any organization. Design/methodology/approach The case study provides a quick reflection of the steps taken by the organization to create a recognition program that linked behaviors, tactical actions and corporate strategy in a way that engaged all toward learning together. Findings With the new program, the organization not only improved employee engagement and alignment around four critical behaviors, the organization also witnessed employee alignment around strategic vision and revenue improvements. Originality/value Studies find that employee engagement is seriously lacking. Studies also find that employee engagement is beneficial to employee contribution and employee success. Recognition programs have been described as one method to improve engagement. This case study illustrates how an organization was able to implement such a program.

CARVER+Shock method and its application in a catering company in Poland

2017 ◽  
Vol 119 (12) ◽  
pp. 2610-2629
Author(s):  
Małgorzata Wiśniewska
Keyword(s):  
Research Method ◽  
Design Methodology ◽  
Scientific Literature ◽  
Practical Implementation ◽  
Practical Application ◽  
Final Phase ◽  
Content Type ◽  
First Case ◽  
The Subject

Purpose The purpose of this paper is to present the practical implementation of the CARVER+Shock (CS) method and describe the following steps of vulnerability assessment on the basis of a catering company, and to confirm that it can be successfully applied by the restaurant for better preparation regarding potential, intentional contamination. Design/methodology/approach The research method is a case study, including examining the company’s documentation and the interview with the company owner. The analysis refers to the following seven attributes: criticality, accessibility, recuperability, vulnerability, effect, recognizability and shock. Findings The practical application of CS method in company allows indicating the most vulnerable phases of the catering process. The values of “recuperability,” “effect” and “shock” are increasing along with the development of the catering process. The lowest risk of threat is observed at the first phases of the catering process, and the most risky were those connected with the preliminary consumption phase and with the final phase, which is arranged in the place of the event. The attributes “recognizability” and “effect” have the greatest influence on the outcome. The closer the food gets to the consumer, the higher is the risk of intentional contamination, and the harder it is to reverse its effects. Originality/value In the scientific literature, there is a gap observed in the subject of applying the CS method. This is the first case study presentation referring to its application in catering processes in Poland.

scholarly journals Understanding hallmark event failure: a case study of a Swedish music festival

2017 ◽  
Vol 8 (2) ◽  
pp. 172-185 ◽  
Author(s):  
Anders Nordvall ◽  
Tobias Heldt
Keyword(s):  
Design Methodology ◽  
Secondary Data ◽  
Relevant Information ◽  
Organizational Ecology ◽  
Data Sources ◽  
Content Type ◽  
Music Festival ◽  
The Subject ◽  
Event Organization

Purpose Hallmark events can be very beneficial for host communities, not least due to their potential in attracting tourists. The Peace & Love music festival was the hallmark event of the Swedish city Borlänge. In 2013, the event organization declared bankruptcy and canceled the forthcoming festival. The purpose of this paper is to identify and discuss the factors that caused the failure of the 2013 Peace & Love festival. Design/methodology/approach The case of the Peace & Love festival is analyzed using three data sources: interviews with the former members of the event organization; secondary data describing the Swedish festival industry; and festival visitors’ perspectives represented by comments on social media. An organizational ecology perspective frames the analysis. Findings The results of the study reveal that the failure of the event can be understood by a combination of three components: an organization in a vulnerable position, a strong new competitor entering the Swedish festival market, and uncertain visitors searching for the new place to be. Originality/value Very few studies have researched event failure, although the subject is a recommended priority within the field of festival studies. This study presents a thorough examination of a hallmark event failure, which contributes to this area of knowledge and provides relevant information for organizations and host cities.

scholarly journals Enhancing Black Belts via academic mastery

2016 ◽  
Vol 22 (5) ◽  
pp. 909-923 ◽  
Author(s):  
Barbara M Savage ◽  
Sampath Kumar Sreevathsan
Keyword(s):  
Employee Engagement ◽  
Business School ◽  
Design Methodology ◽  
Content Type ◽  
Team Members ◽  
Participant Observer ◽  
Strategic Quality Management ◽  
The Impact ◽  
Practical Implications

Purpose – In May 2010, a new collaborative initiative was launched between the Portsmouth Business School and Hewlett Packard, wherein trained Black Belts (BB) were enabled to pursue an MSc in strategic quality management. Five years on from its commencement, the purpose of this paper is to explore the development and impact of this initiative. Design/methodology/approach – Inductive, exploratory, multi-viewpoint participant-observer case study that triangulates the academic, student and employer reactions to the programme. Findings – The paper evaluates how the academic dimension provided by the MSc has impacted on candidates’ work as BB. Practical implications – Employee engagement and enthusiasm has been increased, as has the depth and breadth of the knowledge base among the participating BB, who are then applying these new skills in their improvement projects to make them more sustainable as well as financially valuable. They have been able to transfer knowledge to team members. Originality/value – This approach provides a model for accelerated development of groups of quality professionals within larger organisations. There is evidence that the community spirit that grows within and across cohorts has a multiplying effect that enhances the impact for the sponsoring organisation beyond the simple sum of the performance and skills improvement on a student by student basis.

The Air Mauritius story: how HR can impact company culture

2015 ◽  
Vol 14 (1/2) ◽  
pp. 2-7
Author(s):  
Ron Kaufman
Keyword(s):  
Customer Satisfaction ◽  
Employee Engagement ◽  
Design Methodology ◽  
Vital Role ◽  
Cultural Changes ◽  
Content Type ◽  
Service Culture ◽  
Company Culture ◽  
A Company

Purpose – The purpose of this paper is to show how HR can quickly impact, create and develop a company’s overall culture of service. When HR leaders seek to guide their companies through essential cultural changes, they can earn a seat at the table. Design/methodology/approach – Once a struggling airline, Air Mauritius took steps to overhaul its culture. This case study outlines the steps taken by the airline and explains how HR leaders can use those steps to play a more vital role in their companies. Findings – HR leaders should seek to make key cultural changes within a company, as they can lead to substantial measurable results. By creating a service culture, Air Mauritius returned to profitability, earned a 4-Star Skytrax rating and improved employee engagement and customer satisfaction. Originality/value – By shining a light on a unique company and its island home nation, this case study provides valuable advice to HR leaders on how they can use cultural changes to play a more significant role in their companies.

You’re talking but is anyone listening? Connecting and communicating with employees in a hyper-connected world

2017 ◽  
Vol 16 (5) ◽  
pp. 211-215
Author(s):  
Lisa Sterling
Keyword(s):  
Best Practices ◽  
Focus Groups ◽  
Employee Engagement ◽  
Design Methodology ◽  
Communication Strategies ◽  
Internal Communication ◽  
Content Type ◽  
Internal Communications ◽  
Practical Implications

Purpose The purpose of this case study is to outline the internal communication strategies, tools, techniques and messages that can help organizations to foster transparent, deliberate communication with employees. Design/methodology/approach The author synthesizes three years of learnings and internal research, including regular focus groups and surveys with employees at all levels, to identify the specific steps organizations can take to achieve open and regular communication – and engage employees across the organization. Findings The case study explains key areas to connect and communicate with employees. Practical implications The author believes that the lessons and tactics described in this case study can be applied in all organizations. Originality/value The case study provides a unique set of lessons and best practices the author has uncovered firsthand which organizations can use to shape their own internal communications strategies and boost employee engagement.

Suing the banks for financing terror: a case study of Linde v. Arab Bank

2019 ◽  
Vol 22 (4) ◽  
pp. 858-867
Author(s):  
Joseph Wilfrido Rivera
Keyword(s):  
Money Laundering ◽  
Design Methodology ◽  
Terrorist Attack ◽  
Legal Cases ◽  
Content Type ◽  
Terrorist Financing ◽  
Academic Paper ◽  
The Subject ◽  
Do So

Purpose This paper aims to attempt to tie in specific events into the case of Linde v. Arab Bank to provide a greater context. This case is the first where a US court held a bank civilly liable for providing financial support to a terrorist organization, but to do so, the court had to decide on several factors, involving as follows: the application of the anti-terrorism act; the sufficiency of evidence; and the causation of the plaintiffs’ damages. Design/methodology/approach This paper is a case study of Linde v. Arab Bank. It also takes an in-depth view of one particular terrorist attack that was alleged to have been financed by Arab Bank PLC. This paper reviewed similar legal cases, law review articles on the subject, congressional and government reports, congressional testimony and open source news involving the case and the terrorist incidents involved. Findings The court, in this case, ruled in favor of holding Arab Bank liable for money laundering and terrorist financing, which allowed American families to sue the bank for the loss of their loved ones. Originality/value This paper focuses on a unique issue involved in money laundering and terrorist financing. It is not fully a legal paper or a traditional academic paper. It is also unique in that case studies are rare in criminal justice and criminology journals.

Measuring the gender pay gap: the complexity of HR metrics

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Clotilde Coron
Keyword(s):  
Design Methodology ◽  
Participant Observation ◽  
The Political ◽  
Gender Pay Gap ◽  
Pay Gap ◽  
Content Type ◽  
Political Issues ◽  
The Subject ◽  
And Gender

PurposeThe literature on HR metrics does not address the political issues that surround the definition and interpretation of these metrics. However, the need for agreement about HR metrics between different stakeholders is underlined by the framework of the sociology of quantification. This research aims to complement the literature on HR metrics by studying the process of defining and interpreting appropriate HR metrics, focusing on the example of the gender pay gap.Design/methodology/approachA case study with interviews and participant observation is conducted on a French company.FindingsThe results show that HR metrics are essential to prove the existence of inequalities. However, there are disagreements between management, unions and gender equality referents concerning appropriate HR metrics and their use.Originality/valueContrary to the literature on the subject, which remains predominantly positivist and normative, this article sheds light on the political issues surrounding the definition and use of HR metrics and shows the importance of involving a range of actors (managers, unions and employees) in the entire process.

Listening to drive culture change

2017 ◽  
Vol 16 (4) ◽  
pp. 161-165 ◽  
Author(s):  
Philipp Schramm
Keyword(s):  
Employee Engagement ◽  
Cultural Change ◽  
Cultural Revolution ◽  
Culture Change ◽  
Design Methodology ◽  
Positive Impact ◽  
Financial Loss ◽  
Bottom Line ◽  
Content Type

Purpose The paper aims to show how a Detroit-based company recovered from a fractured culture and staggering projected financial loss by igniting a cultural revolution fueled by listening and employee engagement. Design/methodology/approach After setting the scene in post-recession Detroit, the case study walks the reader through how the company defined its turnaround goals, engaged its workforce to inspire widespread cultural change and how it is sustaining momentum. Findings The paper provides a detailed account of implementing a listening-focused culture and the positive impact it had on Webasto. It suggests that widespread organizational change is only possible when all employees are engaged and involved in the process. Originality/value This paper illustrates a real-world example of how an automotive supplier took a people-focused approach to engage its workforce with listening to drive culture change and ultimately impact an organization’s bottom line.

Using employee surveys to attract and retain the best talent

2014 ◽  
Vol 13 (2) ◽  
pp. 59-62
Author(s):  
Kate Pritchard
Keyword(s):  
Case Studies ◽  
Employee Engagement ◽  
Design Methodology ◽  
Good Practice ◽  
Content Type ◽  
Advanced Analysis ◽  
Employer Brand ◽  
Effective Use ◽  
Practical Implications

Purpose – This feature seeks to demonstrate the importance of organizations understanding how they are perceived externally as an employer, and how regularly tracking the opinions of staff can ensure the best talent are engaged and stay with an organization. Design/methodology/approach – ORC International is an expert in employee engagement research. This article incorporates findings from its global HR survey “HR Reflections”, and includes two case studies that demonstrate how regular tracking and deep analysis of staff opinions can help organizations to boost their employer brand and retain their best talent. Findings – Advanced analysis of employee surveys can predict how employees are feeling to help organizations retain their most valuable staff. Practical implications – This is a practical paper designed to give ideas and good practice to readers facing similar situations. Originality/value – The paper combines findings from a global survey with case study content to help employers to understand how to improve engagement and retention of staff through effective use of regular employee surveys.

Sign in / Sign up

Export Citation Format

Share Document