Impact of knowledge management capability on supply chain management and organizational practices in logistics industry

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nurhidayah Bahar ◽  
Siti Norida Wahab ◽  
Mahfuzur Rahman

Purpose This paper aims to examine the impact of knowledge management capability (KMC) on supply chain management practices (SCMPs), organizational learning (OL) and organizational performance (OP) in the Malaysian logistics industry. Design/methodology/approach The data were gathered using a self-administered questionnaire from the management team in the logistics companies. A total of 412 questionnaires were collected out of which 183 responses were included in the data analysis. This represents a response rate of 44.4%. The respondents were those with managerial and/or supervisory experience where their job title or functions included Managers, Head of the Department, Owners, Chief Executive Officer, Senior Executive Officer and at the very least, Assistant Manager or Supervisors. To investigate the correlations between all the elements (e.g. KMC, OL, SCMPs and OP), this study used different analysis techniques including correlation analysis, reliability and validity test, as well as a structural model. Findings The results indicated that KMC is strongly correlated and has a positive impact on SCMPs in addition to being positively correlated to OL and OP. Also, OL is positively related to OP and SCMPs. Research limitations/implications The findings of this research contribute to the growing body of literature linking KMC with SCMPs, OL and OP. Practical implications The findings provide insight on the importance of knowledge management and OL toward improving SCMPs within organizations. Therefore, the findings are useful for shedding light upon formulating strategies for SCMPs among the decision-makers that will ultimately enhance the overall OP. Originality/value This study meaningfully contributes to enhancing the understanding of the state of affairs of the impact of management capability on SCMPs, OL and OP in the logistics industry. Practitioners may formulate strategies to further improve the study presented here for a better implementation of knowledge management and SCMPs within their organizations.

2019 ◽  
Vol 36 (7) ◽  
pp. 1053-1077 ◽  
Author(s):  
Binh An Thi Duong ◽  
Huy Quang Truong ◽  
Maria Sameiro ◽  
Paulo Sampaio ◽  
Ana Cristina Fernandes ◽  
...  

Purpose A single supply chain management (SCM) practice will have a certain impact on organizational performance (OP). However, since it is placed in a system that many other practices are conducted simultaneously, the practice itself will interact with other ones (i.e. affect/be affected). As a consequence, the efficiency of the affected practice is increased and it is expected to maximize the impact of SCM practices on OP. This mechanism is named the “resonant” influence that is a new approach in the SCM literature. The purpose of this paper is to test the above mechanism toward an insight into the relationship between SCM and OP. Design/methodology/approach Two models were compared: the competitive models only exist in direct effects; and the other contains relationships between practices that are able to show the mechanism of the resonant influence, i.e. the hypothetical model. A data set gained from Vietnamese garment enterprises was used to validate the mechanism of the resonant influence. Findings Empirical evidence from Vietnamese garment sector showed that the competitive models could explain 42.8, 26.3 and 34 percent variance of operational performance, customer satisfaction and financial performance, respectively. In the meantime, the hypothetical model containing the resonant influence is capable to explain 69.5, 33.1 and 57.3 percent. For the impact of each SCM practice on OP, all relationships in the hypothetical model are also greater than those in competitive ones. These results supported the mechanism of the resonant influence. Research limitations/implications This research provides an insight into the relationship between SCM practices and OP. By the resonant influence, the effectiveness of each affected SCM practice itself is magnified and OP is also increased remarkably. Practical implications Understanding the resonant influence, companies can apply this mechanism to enhance effectiveness of SCM practices at the lowest cost. To this end, the SCM practices should be implemented simultaneously as an integrated system rather than independent ones and the structural model proposed in this study is able to be used as “a guide map” for applying this mechanism. Originality/value This is one of pioneer empirical studies in the SCM literature that proposed and validated the concept of “resonant influence.”


Author(s):  
Ahashan Habib ◽  
Yukun Bao

Knowledge management is one of the most important strategic resources of the firm which has been ascertained to many organizations to acquire and apply it before their competitor for achieving competitive advantages. Similarly, due to rising environmental awareness among customers, governments, NGOs, and researchers, firms are facing increasing pressure to implement environmental management practices in their operations. The purpose of this paper is to identify the influence of knowledge management capability (KMC) on green supply chain management (GSCM) practices adoption of the manufacturing firm and subsequently the impact on firm performance. The data were collected from 262 Bangladeshi textile manufacturing firms and analyzed using structural equation modeling, typifying that exploratory and quantitative research. Drawing upon the resource-based view the study revealed that KMC has a significant positive effect on internal and external-GSCM practices adoption. Further, the study revealed that internal-GSCM practices have significantly positive effects on both economic and environmental performance while the external-GSCM practice has positive environmental performance but negatively affects economic performance. Finally, this study indicates that KMC is an intuitive resource of a firm that can bring sustainable performance through GSCM practices.


2018 ◽  
Vol 24 (2) ◽  
pp. 459-477 ◽  
Author(s):  
Ahmed Attia ◽  
Ingy Salama

Purpose The purpose of this paper is to examine the effect of knowledge management capabilities (KMCs) on supply chain management practices (SCMP) and organizational performance (OP) in firms, in addition to examining the effect of supply chain management on OP. Design/methodology/approach To demonstrate the effect of KMCs on SCMP, and OP, different techniques such as factor analysis, correlation analysis, and structural equation modeling were used to verify the validity of the proposed conceptual model and to test the suggested hypotheses, using data collected from 165 companies in the Saudi food industry (representing a response rate of 74.9 percent). Findings According to the study’s findings, SCMP are positively affected by KMCs. Moreover, OP is directly affected by KMCs and SCMP. Research limitations/implications Due to the specific nature of the sample, the findings of the current research are applicable only to the food industry. Originality/value The current research introduced a conceptual model, which has been tested and verified in the Saudi food industry. The findings recommend that both KMCs as well as SCMP will contribute to improving the OP. In addition, KMCs will improve the SCMP.


2018 ◽  
Vol 15 (3) ◽  
pp. 265-287 ◽  
Author(s):  
Bhavana Mathur ◽  
Sumit Gupta ◽  
Makhan Lal Meena ◽  
G.S. Dangayach

PurposeThe purpose of this paper is to examine the causal linkages among supply chain practices, effectiveness of supply chain performance (SCP) and organizational performance (OP) in Indian healthcare industries.Design/methodology/approachThis paper is helpful in developing a framework for linking a healthcare supply chain practice to its OP, and thus identifies how such a linkage can be connected to the effectiveness of SCP. Such effort also enables the authors to derive a set of recommended supply chain practices for SC performance.FindingsFrom the literature review, this paper finds that, in the context of Indian healthcare industries, efficient SC performance may play a critical role for overall OP improvement, as there is a close interrelationship between supply chain management (SCM) practices and SCP that may have a more significant effect on OP improvement.Research limitations/implicationsThe principle limitation of the paper is that it is performed only in a particular industry and with a questionnaire survey which could be extended in future for other industries also. Another limitation of the paper is that it is focused only on the SCP of medical device and equipment supply chain which is a small portion of the whole healthcare supply chain, and therefore requires further research covering various other domains of healthcare supply chain. Another limitation of the study is that the sample survey has been taken from only one respondent per company at one point of time which may create biasness in the results. Thus, future research should collect data through multiple members from the organization.Practical implicationsThis study contributes to know the effect of SCM practices on healthcare SCP and provides a practical and useful tool to evaluate the extent of effectiveness of SCP and finally their impact on the healthcare OP. Finally, this study provides conceptual and descriptive literature regarding SCM practices that leads to improvement in healthcare performance.Social implicationsThis study adds to the knowledge on healthcare SCM performance by exploring the relationship between supply chain practices, healthcare SCP and healthcare OP and by developing and testing a research framework thus help in improving patient satisfaction.Originality/valueThis study attempts to show how the potential benefits of supply chain practices can no longer be ignored in healthcare supply chain.


2018 ◽  
Vol 67 (9) ◽  
pp. 2046-2070 ◽  
Author(s):  
Syed Awais Ahmad Tipu ◽  
Kamel Fantazy

PurposeThe purpose of this paper is to draw upon the resource-based view (RBV) of the firm in an attempt to explore how a firm’s resources (i.e. assets and capabilities) such as social capital (SC) and strategic entrepreneurship (SE) relate to sustainable supply chain management (SSCM) and organizational performance (OP).Design/methodology/approachData were collected by questionnaire survey from the supply chain and logistics managers of 242 manufacturing firms in Pakistan. The structural equation modeling approach was used to test the hypotheses.FindingsThe results provide support for the proposed hypotheses. The results indicate that SC and SE are positively related to OP. However, the findings show a positive but weak association of SC and SE with SSCM. In a developing country context of Pakistan, organizations are more likely to employ SC and SE for achieving OP. However, relatively less emphasis is placed on linking SC and SE to SSCM. Pakistani organizations need to integrate SSCM into their business strategies. It is concluded that organizations in Pakistan though have some degree of involvement in SSCM but still face some challenges.Originality/valueThe current study attempts to narrow the gap in the available literature in three important aspects. First, it makes the contribution to the literature on SSCM by employing RBV and exploring the relationships of a firm’s resources (i.e. SC) and capabilities (i.e. SE) to SSCM and OP. Second, it employs a relatively more comprehensive measure of SE compared to the limited measures in existing empirical research. Third, the examination of the links of SE and SC to SSCM and OP is of particular importance in the context of a developing country such as Pakistan.


2020 ◽  
Vol 25 (4) ◽  
pp. 443-456 ◽  
Author(s):  
Neil Towers ◽  
Ismail Abushaikha ◽  
James Ritchie ◽  
Andreas Holter

Purpose The purpose of this paper is to demonstrate the non-academic impact in supply chain management (SCM) research through the application of three distinctive approaches to phenomenological methodology in different contexts. Design/methodology/approach Evidence-based examples from three case studies using interpretivist, social constructivist and critical realist methodologies are presented. They reflect non-positivist approaches commonly used in phenomenological methodology and adopted in SCM investigative research. Findings Different types of non-academic reach and significance from each research methodology are discussed to illustrate the non-academic impact benefits from each case. The three distinctive phenomenological approaches have been shown to contribute to innovative research methodology development on their own philosophical merit and produced novel contributions to SCM research in particular. Research limitations/implications The non-academic impact examples have been shown to have wider influence and implication to business, the economy and society at large. Originality/value The paper highlights the relevance of phenomenological research methodology for SCM. It also contributes to the development of the SCM subject area and is hoped to encourage further reporting of non-academic impact of supply chain research.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Saurav Negi ◽  
Gaurav Negi

PurposeThe purpose of this paper is to identify the issues and challenges in humanitarian logistics and to develop a framework for effectively managing the humanitarian logistics in disaster relief supply chain operations in India.Design/methodology/approachThis paper presents a framework to manage humanitarian logistics effectively in disaster management through qualitative analysis. First, the author examines the challenges facing the humanitarian logistics and supply chain through the reviews of the literature on various disasters. Then, the author presented a framework based on the best practices and initiatives taken worldwide in the preparedness and response stage of the humanitarian supply chain to manage and reduce the aftermath of any disaster in context to India.FindingsA framework has been developed to manage humanitarian logistics in the disaster relief operation, which would improve the humanitarian supply chain in India and help to effectively manage natural disasters in the preparedness and response stage at the state and district levels.Research limitations/implicationsThe paper mainly emphasises on the preparedness and response stage of disaster supply chain management in Indian context.Practical implicationsNone of the disaster incidents can be stopped from taking place, but the impact can be minimised by proper preparedness and effective response during the operations of humanitarian logistics. With this hope, the framework has been developed, which if implemented would help to plan and manage any disaster incident in an effective manner, which ultimately would save millions of lives and cost in terms of infrastructure, property, assets etc.Originality/valueAs natural disaster incidents are occurring frequently in Indian states, there is an urgent need for a framework to manage the logistics operations effectively and efficiently during any disaster relief operations. Limited literature is found on developing and presenting a framework focusing on the preparedness and response phase of disaster supply chain management in context to India. Hence, this paper is believed to be the first to fulfil this gap with main emphasis on the preparedness and response stage of disaster supply chain management in Indian scenario.


2019 ◽  
Vol 24 (5) ◽  
pp. 590-603 ◽  
Author(s):  
Kenneth W. Green ◽  
R. Anthony Inman ◽  
Victor E. Sower ◽  
Pamela J. Zelbst

Purpose The purpose of this paper is to develop and empirically assess a comprehensive operations and supply chain management (SCM) model. The theorized model incorporates supply chain market orientation, Just-in-Time (JIT) and Total Quality Management (TQM) as antecedents and agile production (AP) and green SCM (GSCM) practices as consequences. Design/methodology/approach Data from a sample of 136 US manufacturing managers were collected via an on-line survey firm. A partial least squares structural equation modeling is used to assess the efficacy of the theorized model. Findings Generally, market orientation supports the implementation of JIT and TQM, JIT and TQM support implementation of SCM, SCM supports implementation of AP and green supply chain management practices (GSCMP) and AP and GSCMP positively impact organizational performance. Research limitations/implications The model tested reflects the synergy created though the implementation of management improvement programs that support the six strategic imperatives of customer focus, efficiency, effectiveness, integration with supply chain partners, responsiveness, and environmental sustainability and the effects of those programs on the marketing and financial performance of manufacturing organizations. Practical implications The theorized model and results provide practicing managers with a blueprint for the systematic implementation of the improvement programs. Originality/value A comprehensive operations and SCM model is proposed and empirically assessed. The results of this investigation support the proposition that market orientation, JIT, TQM, SCM, AP and GSCMPs combine to positively affect organizational performance. The central role of the SCM construct is emphasized.


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