Engagement of older people in Wales – how Cymru Older People’s Alliance is forging a new direction

2018 ◽  
Vol 22 (2) ◽  
pp. 69-75
Author(s):  
Steven George Milsom
Keyword(s):  
Older People ◽  
Design Methodology ◽  
Well Being ◽  
Self Determination ◽  
Best Interests ◽  
Content Type ◽  
New Concepts ◽  
Financial Climate ◽  
Fresh Impetus ◽  
The Voice

Purpose The adverse impact of austerity on the available capacity of public bodies to give priority to engagement of older people means self-determination and older people representing the best interests of older people more generally – needs a fresh impetus if the voice of older people is to be heard and not marginalised. The paper aims to discuss these issues. Design/methodology/approach The paper describes how a new direction for Cymru Older People’s Alliance was shaped, the engagement directly with older people that informed changes and key transitions negotiated to become a charity and form a democratically elected membership, with stronger structures and improved means to ensuring the “voice” of older people is heard. Findings Co-production, increased citizen engagement and promoting well-being are important new concepts in Welsh legislation but it is only through growing the infrastructure that enables older people to represent their own interests, that these new requirements will produce tangible results and progress can be made. Originality/value If we are to challenge ageism and recognise that older people need to be empowered and enabled to make their own decisions, then older people’s organisations need to change and adapt to the prevailing financial climate. This is not an easy pathway but it can be achieved through good planning, strong governance and effective engagement, listening carefully to older people’s views.

Self-determination among frail older persons – a desirable goal older persons’ conceptions of self-determination

2014 ◽  
Vol 15 (2) ◽  
pp. 90-101 ◽  
Author(s):  
Christina Ekelund ◽  
Lena Mårtensson ◽  
Kajsa Eklund
Keyword(s):  
Older People ◽  
Older Persons ◽  
Well Being ◽  
Self Determination ◽  
Western Society ◽  
Legal Rights ◽  
Content Type ◽  
Frail Older Persons ◽  
Decision Making Processes ◽  
People First

Purpose – Self-determination is governed by ethical and legal rights in western society. In spite of that, older people are still restricted by others in their decision-making processes. The purpose of this paper is to explore older persons’ different conceptions of self-determination. Design/methodology/approach – A qualitative phenomenographic interview study on frail older persons (n=15). Findings – Three categories emerged, showing the variations of conception of self-determination as experienced by frail older people: first, self-determination changes throughout life; second, self-determination is being an agent in one's own life; and third, self-determination is conditional. In summary, while self-determination is changeable throughout life, and older persons want to be their own agents, and struggle to be that, certain conditions must be met to make it possible for them to be able to exercise self-determination. Practical implications – Suggestions for supporting and strengthening frail older persons’ self-determination, and indirectly their well-being and health: to have a person-centered approach, treat them with dignity and respect and give them opportunities to influence and to feel involved; to improve their health literacy by, for example, supporting them with enough knowledge to be able to exercise self-determination; to make them feel safe and secure in relationships, such as with family and caregivers. Originality/value – This study explores frail older persons’ own conceptions of self-determination to be able to gain knowledge of how professionals can support them so that they may experience self-determination in life.

Customer self-determination in value co-creation

2020 ◽  
Vol 31 (1) ◽  
pp. 83-111
Author(s):  
Lenna V. Shulga ◽  
James A. Busser
Keyword(s):  
Experimental Design ◽  
Competitive Advantage ◽  
Design Methodology ◽  
Well Being ◽  
Self Determination Theory ◽  
Self Determination ◽  
Factorial Experimental Design ◽  
Content Type ◽  
Dominant Logic ◽  
A Company

PurposeThe purpose of this study is to deepen the understanding of consumers value collaboration with a service provider, specifically, how consumer self-determination affects value co-creation outcomes.Design/methodology/approachSelf-determination theory (SDT) need-based motivational factors were operationalized in co-creation as commitment to resources (autonomy), feedback (competence) and collectives (relatedness). A between–within factorial experimental design (3 × 2 × 4) was conducted using online scenarios depicting value co-creation in a destination resort setting. Respondents were randomly and equally assigned to strong and weak SDT factor conditions. Next, they were exposed to scenarios depicting four types of value co-creation: co-innovation, co-creation of marketing, co-creation of experience and co-recovery, followed by an assessment of their co-created value (CCV), well-being, satisfaction and service advantage perceptions.FindingsResults revealed that overall strong SDT conditions produce better outcomes. Consumers’ relatedness showed the strongest difference between strong and weak SDT conditions on the CCV dimensions. Further analysis revealed that autonomy and relatedness are crucial for collaboration. CCV meaningfulness is central for customers to improve their well-being, satisfaction and competitive advantage perceptions through co-creation.Originality/valueThe study contributes to a line of research on successful voluntary value co-creation processes between consumers and a company. The integration of service-dominant logic (SDL), axiology of value (AOV) and SDT, uniquely operationalized as commitment to resources as autonomy, feedback as competence and co-creation collective as relatedness offers a better understanding of how customers appraise the dimensions of CCV and outcomes of well-being, satisfaction and competitive advantage.

Housing suitable for an ageing population

2016 ◽  
Vol 20 (4) ◽  
pp. 204-208 ◽  
Author(s):  
Angela Morrison
Keyword(s):  
Older People ◽  
Design Methodology ◽  
Later Life ◽  
Well Being ◽  
Ageing Population ◽  
Housing Crisis ◽  
Content Type ◽  
Age In Place ◽  
Family House ◽  
Health And Well Being

Purpose The older population is growing but there is too little housing being built and very little suits their needs. The purpose of this paper is to describe what is on offer now and looks at the viability of the chalet bungalow as a desirable, affordable option which could attract older people to downsize from a family house. Design/methodology/approach This is a viewpoint piece. Findings An age-friendly dwelling is one where all types of people can age in place. Traditionally the bungalow fulfilled this niche however as more pressure is put on land and its value the style has gone out of favour. Whereas at the top end of the market developers are offering large cottages with a reception room that can be used as a ground floor bedroom the less well off owner occupier is not catered for until they need care. The dwindling supply of suitable properties has led to older people feeling trapped in homes too big for their needs at a time when there is a chronic shortage of family houses. This leads to poor health and well-being and a later life move into expensive housing with care. Originality/value Mainstream developers have avoided building bungalows because single storey dwellings are “land hungry”. This paper reviews a chalet bungalow solution which can be built to a greater density and is of a size and style that is age friendly, future proof and affordable. This message if more widely disseminated could help solve the housing crisis.

Museums working with older people in times of pandemic

2020 ◽  
Vol 24 (4) ◽  
pp. 313-319
Author(s):  
Rita Grácio
Keyword(s):  
Older Adults ◽  
Older People ◽  
Cultural Heritage ◽  
Design Methodology ◽  
Well Being ◽  
Digital Museum ◽  
Content Type ◽  
The Uk

Purpose The purpose of this paper is to highlight some of the work with/for/about older people being undertaken by museums during the coronavirus disease (COVID-19) pandemic, thinking of museums as caregivers. Design/methodology/approach This paper reviews the responses from museums which work with older adults, in times of pandemic. It reviews how museums have addressed older people during the COVID-19 outbreak in the UK and Portugal. Two Portuguese maritime museums which have older adults as strategic audiences are selected and their Facebook webpage during the lockdown is analyzed. Findings Museums were committed to delivering online the work they have been doing offline, not without limitations. The digital turn in times of pandemic draw attention to inequalities regarding visitors who has access and literacy to engage with the digital museum as well as museums themselves. Unlike in the UK, in the two maritime museums, there were no specific programmes targeting older people – except for COVID-19 messages. However, older adults are presented online as active and as experts on maritime issues, representing empowering versions of ageing, either online or offline. Originality/value This paper reviewed and illustrated with empirical examples from the UK and Portugal how museums are addressing older adults during the COVID-19 pandemic, contributing to the wider debate on the role of arts, culture and cultural heritage for the well-being of older adults.

Meeting the housing needs of older people: the key to better care and a more integrated society?

2016 ◽  
Vol 20 (4) ◽  
pp. 199-203
Author(s):  
Tony Watts
Keyword(s):  
Older People ◽  
Design Methodology ◽  
Housing Situation ◽  
Extensive Experience ◽  
Content Type ◽  
Age In Place ◽  
Housing Needs ◽  
The Voice

Purpose The purpose of this paper is to highlight the need for a longer term view of how to address the needs of older people for suitable housing. Design/methodology/approach The author draws from his experience of meetings and discussions with numerous older people through his national and regional roles in the ageing sector. Findings There is a need to hear the voice of older people, to emphasise “rightsizing” rather than “downsizing”, to create self-supporting communities rather than building houses, to focus on care and repair services and finally to ensure that all new homes are built to enable occupiers to age in place. Originality/value The author draws on extensive experience of involvement in the older people’s movement to provide a challenging analysis of the housing situation as it affects older people.

scholarly journals Mastering new technologies: does it relate to teleworkers’ (in)voluntariness and well-being?

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Paulo Dias ◽  
Sílvia Lopes ◽  
Ricardo Peixoto
Keyword(s):  
Work Engagement ◽  
Design Methodology ◽  
New Technologies ◽  
Negative Relationship ◽  
Well Being ◽  
Self Determination Theory ◽  
Theoretical Background ◽  
Self Determination ◽  
Content Type ◽  
Management Policies

Purpose This study aims to examine the associations among mastering new technologies, teleworkers’ voluntariness and involuntariness and employee well-being (i.e. work engagement and exhaustion). To the best of the authors’ knowledge, no studies have explored the relationships among these constructs in the same conceptual model. Design/methodology/approach Data were collected from a sample of 451 individuals performing telework in Portugal. AMOS was used to test all hypotheses of the study. Findings The findings showed a positive relationship between mastering new technologies and teleworkers’ voluntariness and a negative relationship between mastering new technologies and teleworkers’ involuntariness. However, contrary to expectations, voluntariness in teleworking was not significantly related to either work engagement or exhaustion. However, consistent with the theoretical background of self-determination theory, involuntariness in teleworking was negatively related to work engagement and positively related to exhaustion. Originality/value This study contributes to the literature by addressing the analysis of telework-related variables that may impact workers’ well-being. Implications for human resource management policies and knowledge management are discussed.

scholarly journals Credit card cue effect

2019 ◽  
Vol 38 (2) ◽  
pp. 368-383
Author(s):  
King Yin Wong ◽  
Michael Lynn
Keyword(s):  
Credit Card ◽  
Design Methodology ◽  
Credit Cards ◽  
Well Being ◽  
Financial Security ◽  
Consumer Spending ◽  
Content Type ◽  
Moderation Effect ◽  
Show Evidence

Purpose The extant literature has mixed results regarding the credit card cue effect. Some showed that credit card cues stimulate spending, whereas others were unable to replicate the findings or found that cues discourage consumer spending. The purpose of this paper is to investigate how consumers’ sensitivity to the pain of payment affects their mental associations about credit cards and how the differences in credit card associations moderate the credit card cue effect on spending, providing a possible explanation for the mixed results in the literature. Furthermore, this paper examines the role of consumers’ perceived financial well-being, measured by their perceptions of current and future wealth and their sense of financial security, in mediating this moderation effect. Design/methodology/approach An experimental study was conducted with a sample of 337 participants to test the hypothesized model. Findings After being shown credit card cues, spendthrift participants had more spending-related thoughts and less debt-related thoughts, perceived themselves as having better financial well-being and consequently spent more than tightwad participants. Originality/value To the authors’ knowledge, this is the first study to investigate the direct link between an exposure to credit card cues and perceived financial well-being, and one of the few to show evidence of the moderating effect of consumers’ sensitivity to the pain of payment on spending when credit card cues are present. This study suggests that marketers may use credit card cues to promote consumer spending, whereas consumers, especially spendthrifts, should be aware of how credit card cues may inflate their perceived financial well-being and stimulate them to spend more.

Ethical consumers' brand avoidance

2014 ◽  
Vol 23 (2) ◽  
pp. 114-120 ◽  
Author(s):  
Anne Rindell ◽  
Tore Strandvik ◽  
Kristoffer Wilén
Keyword(s):  
Design Methodology ◽  
Well Being ◽  
Two Dimensions ◽  
Qualitative Approach ◽  
Specific Group ◽  
Content Type ◽  
Ethical Concerns ◽  
Ethical Consumers ◽  
Consumer Values ◽  
Practical Implications

Purpose – The purpose of this paper is to explore ethical consumers' brand avoidance. The study contributes to brand-avoidance research by exploring what role consumers' ethical concerns play in their brand avoidance. Design/methodology/approach – A qualitative approach is adopted by interviewing 15 active members of organizations that represent ethical concerns for the well-being of animals, the environment and humans. Findings – The study indicates that consumers with a strong value-based perspective on consumption (such as ethical consumers) may reject brands in two different but interrelated ways. In essence, the study reveals characteristics of brand avoidance that have not been discussed in earlier research, in terms of two dimensions: persistency (persistent vs temporary) and explicitness (explicit vs latent). Practical implications – The study shows the importance of considering the phenomenon of brand avoidance, as it may reveal fundamental challenges in the market. These challenges may relate to consumer values that have not been regarded as important or that have been thought of as relating only to a specific group of consumers. Originality/value – The ethical consumers' views represent new insights into understanding brand avoidance.

When I am old I shall wear purple: a qualitative study of the effect of group poetry sessions on the well-being of older adults

2016 ◽  
Vol 20 (4) ◽  
pp. 195-198 ◽  
Author(s):  
Richard Seymour ◽  
Michael Murray
Keyword(s):  
Older People ◽  
Assisted Living ◽  
Well Being ◽  
Content Type ◽  
Short Period ◽  
Different Types ◽  
Poetry Reading ◽  
The Impact ◽  
Health And Well Being ◽  
Practical Implications

Purpose There is increasing evidence that participation in various art forms can be beneficial for health and well-being. The purpose of this paper is to examine the impact of participating in a poetry reading group on a group of older residents of an assisted living facility. Design/methodology/approach Six poetry sessions, each on a different theme, were conducted with a group of volunteer participants. These sessions, those of pre- and post-study focus groups and interviews with the group facilitator and staff contact were audio-recorded. The transcripts of the recordings were then subjected to a thematic analysis. Findings Overall the participants were enthused by the opportunity to participate in the project and the benefits were confirmed by the support staff. In addition, reading poetry on particular themes promoted different types of discussion. Research limitations/implications The number of participants in this study was small and the study was conducted over a short period of time. Practical implications This paper confirms the impact of poetry reading for older people. The challenge is to explore this impact in more detail and over community as well as residential settings. Originality/value This paper is the first empirical report on the value of poetry reading for older people.

How do employers think about older workers?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hila Axelrad ◽  
Alexandra Kalev ◽  
Noah Lewin-Epstein
Keyword(s):  
Older People ◽  
Thematic Analysis ◽  
Older Workers ◽  
Design Methodology ◽  
Age Discrimination ◽  
Retirement Age ◽  
Structured Interviews ◽  
Content Type ◽  
Pension Income ◽  
Significant Barrier

PurposeHigher pensionable age in many countries that are part of Organization for Economic Co-operation and Development (OECD) and a shrinking pension income force older people to postpone their retirement. Yet, age-based discrimination in employers' decisions is a significant barrier to their employment. Hence, this paper aims to explore employers' attitudes regarding the employment of workers aged 60–70, striving for a better understanding of age discrimination.Design/methodology/approachThe authors used a thematic analysis of semi-structured interviews with 30 managers, experts and employees in retirement age in Israel.FindingsFindings reveal a spectrum of employers' attitudes toward the employment of older workers. The authors' analytical contribution is a conceptual typology based on employers' perceived ability to employ older workers and their stated attitudes toward the employment of older workers.Social implicationsThe insights that emerge from this research are fundamental for organizational actors' ability to expand the productive, unbiased employment of older workers.Originality/valueBy understanding employers' preferences and perspectives and the implications on employers' ability and/or willingness to employ older workers, this research will help policymakers formulate and implement policy innovations that address these biases.

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