Introduction To The Minitrack On Information Systems In Global Business

Author(s):  
C.P. Holland
Author(s):  
Y. Lan ◽  
B. Unhelkar

Having argued for and created a vision of the global entity, we now consider the system and process framework for GET. During global transition, organizations often face many explicit as well as implicit factors that could delay or, in the worst cases, even destroy the globalization process. In order to eliminate these unnecessary incidents, enterprises need to identify, document and follow the activities of the process of GET. In the past decade, researchers have made significant efforts to identify the global information systems management (GISM) activities. Most notable are Senn’s six key information technology issues (Senn, 1992), and the eight multinational categories of global information technology challenges by Palvia and Saraswat (1992). Based on the implication of activities on the process of globalization, six categories are identified to facilitate classification and collation of the GISM activities (Figure 3.1). The core concept of categorization intends to provide the organizations with an abstract overview of concerns in relation to the transition to globalization. These categories are labeled as:


Author(s):  
Meira Levy

A firm’s capability to transfer its existing knowledge to various stakeholders and translate knowledge into action determines its success in today‘s volatile global business environment. However, while many firms systematically manage data and information, managing knowledge remains a controversial issue. One of the reasons for this is inconclusiveness about what knowledge is and whether it can be managed. In order to more precisely define knowledge and its management, a knowledge warehouse conceptual model (KW-CM) is proposed for practically and systematically assimilating of knowledge within organizational business processes. This conceptual model integrates aspects of knowledge that encompass business processes, stakeholders and other organizational information systems within the existing data warehouse (DW) conceptual model. In addition, the paper presents a formal architecture, definitions and guidelines that describe the KW components and processes for leveraging data and information into knowledge. The proposed KW-CM is demonstrated with an example of a DW which handles information regarding customer product usage.


Author(s):  
Maria João Ferreira ◽  
Fernando Moreira ◽  
Isabel Seruca

Enterprise 4.0 is already referred to as the next stage of the evolution of global business and the global economy. This wave is achieved by technology enablers often referred as digital transformation (DT). Social media represent a subset of these technologies which contribute to organizational transformation. However, the adoption of social media does not imply such a transformation; changes in the organization's culture and behavior are also needed. While the technology enablers allow the production, sharing, and management of information and knowledge within the organization they also require the updating of the supporting information systems (IS). Thus, using technologies in organizations requires an exercise in understanding how to demonstrate their usefulness in relation to the creation, access, and sharing of contents and IS improvements in a safe way. To this end, this chapter envisages a new context of labor faced within DT of organizations, largely boosted by the organizational adoption of social media, and which the authors propose to be implemented through the m_CSDIT framework.


Author(s):  
Yi-chen Lan

This chapter explores information technology (IT) issues in regard to an organization’s transition towards globalization. The challenges of IT dealing with transforming enterprises to globalized organizations require the identification, consolidation, and resolution of issues to support the organizations towards globalization. The chapter begins with identifying and classifying four major IT transition issues: global IT infrastructure, global business applications, global telecommunication network, and data/information systems improvement. It is then followed by detailed discussion of each issue with regards to its importance and relevance in global transformation. The chapter concludes by indicating a future research direction to incorporate organizational scopes (inter-organizational and intra-organizational) in the global IT transition framework.


Author(s):  
Miguel Ferro de Beca ◽  
Joao Sarraipa ◽  
Carlos Agostinho ◽  
Ricardo Jardim-Goncalves

The need to collaborate and establish partnerships to reach global business and markets is more common than ever amongst competitive companies, in particular, manufacturers. This need has required that businesses procure their supply needs on a global scale, thus forcing them to interact with a wide variety of potential suppliers coming from various countries. The advent of e-procurement has facilitated the exchange of procurement information amongst suppliers and their clients. However, due to the great variety of different sources of data models and semantics, businesses still face some difficulties exchanging vital information electronically and seamlessly. This situation is even worse with the advent of the evolution of the enterprise systems and applications, whose dynamics result in increasing the interoperability problem due to the continuous need for model adjustments and semantics harmonization. In order to contribute to a long term stable interoperable enterprise operating environment and facilitate the usage of existing and future e-procurement solutions, the authors propose the integration of traceability functionalities in information systems as a way to support such sustainability. Data, semantic, and structural mappings between partner enterprises should be modelled as tuples, and stored in a ‘Mediator Knowledge Base’ for communication support with reasoning capabilities, thus allowing to trace, monitor and support the stability maintenance of a system’s interoperable state. The mapping stored also contains an ATL code expression, which with the aid of model transformation tools, can be utilized to perform the mapping between two different enterprise data models, thus facilitating future automation.


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