Using Social Media to Enhance Emergency Situation Awareness

2012 ◽  
Vol 27 (6) ◽  
pp. 52-59 ◽  
Author(s):  
Jie Yin ◽  
Andrew Lampert ◽  
Mark Cameron ◽  
Bella Robinson ◽  
Robert Power
2022 ◽  
Vol 10 (1) ◽  
pp. 117-133
Author(s):  
Nicolás José Fernández-Martínez

Location detection in social-media microtexts is an important natural language processing task for emergency-based contexts where locative references are identified in text data. Spatial information obtained from texts is essential to understand where an incident happened, where people are in need of help and/or which areas have been affected. This information contributes to raising emergency situation awareness, which is then passed on to emergency responders and competent authorities to act as quickly as possible. Annotated text data are necessary for building and evaluating location-detection systems. The problem is that available corpora of tweets for location-detection tasks are either lacking or, at best, annotated with coarse-grained location types (e.g. cities, towns, countries, some buildings, etc.). To bridge this gap, we present our semi-automatically annotated corpus, the Fine-Grained LOCation Tweet Corpus (FGLOCTweet Corpus), an English tweet-based corpus for fine-grained location-detection tasks, including fine-grained locative references (i.e. geopolitical entities, natural landforms, points of interest and traffic ways) together with their surrounding locative markers (i.e. direction, distance, movement or time). It includes annotated tweet data for training and evaluation purposes, which can be used to advance research in location detection, as well as in the study of the linguistic representation of place or of the microtext genre of social media.


Author(s):  
Akhila Manne ◽  
Madhu Bala Myneni

Social media has redefined crisis management in the recent years. Extraction of situation awareness information from social media sites such as Twitter, Facebook, Instagram, etc. is a non-trivial task once the required framework is established. Unfortunately, most public safety authorities are still suspicious of using social media in engaging and disseminating information. This chapter reports on how social media can be effectively used in the field of emergency management along with the opportunities and challenges put forth. The chapter starts with a discussion on the functions of social media and its trustworthiness. It provides a description of the framework for disaster management system and the methodology to be adopted. The methodology consists of volunteer classification, methods of data collection, challenges faced, event detection, and data characterization with currently available disaster management tools. The chapter concludes with the division between practice and research and moves toward envisioning how social media may be used as a resource in emergency management.


2018 ◽  
Vol 4 (1) ◽  
pp. 205630511775071 ◽  
Author(s):  
Elsebeth Frey

On 22 July 2011, a lone wolf terrorist attacked Norway. At the island of Utøya, he killed 69 people. This article asks how the youth at the camp on the island used social media (SoMe) in the emergency situation caused by the terrorist. Answers could give significant contribution to the growing research on SoMe and crisis, especially since there is a research gap when it comes to examine terror victims’ use of SoMe. This study is based on qualitative interviews with eight survivors. Based on the campers’experiences, how do they evaluate the opportunities and challenges of SoMe during a terrorist attack? What were the reasons for not using SoMe? What was the purpose of using SoMe during the attack? SoMe play an essential role in crisis communication strategies as well as being an increasingly important tool for the public. Although verification of SoMe content is difficult, SoMe have become important sources for journalists. This study offers best practices for journalists from victims. Moreover, it sheds light on how SoMe played a role for the victims in alerting, giving and receiving information, as well as building hope and resilience.


2020 ◽  
Author(s):  
Johnny Douvinet ◽  
Anna Serra-Llobet ◽  
Mathias Kondolf ◽  
Esteban Bopp ◽  
Mathieu Péroche

Abstract. This paper discusses the usefulness of keeping sirens to alert in an emergency situation likely to harm the physical integrity of property or the population in France. Sirens are the main pillars of the National Alert Network (NAN) deployed from 1954 to 2010, and these tools remain the basis of the future Population Alerting and Information System (SAIP) planned for 2022. Sirens are intended to interrupt social activities, and to induce adequate behavior from the authorities and the population potentially endangered. But this ongoing priority raises questions: sirens present technical drawbacks; they have rarely been used (only two times in 60 years); the authorities minimize the potential of connected tools like social media, Cell Broadcast (CBC) Geo-localized Short Message Services, or Smartphone applications. Analyzing the changes observed in our literature review and the lessons learned from two other countries, Belgium and the USA, we conclude that the integration of sirens in a multi-channel platform and the use of the Common Alerting Protocol (CAP) should sublimate the meaning of siren signals, if the authorities really want to make sirens part of an effective solution to alert people in France.


2018 ◽  
Vol 10 (2) ◽  
pp. 33-52
Author(s):  
Nili Steinfeld ◽  
Azi Lev-On

Members of parliament’s (MPs) social media channels are significant arenas for communication between the public and national leaders. To the best of our knowledge, this is the first paper to explore how these channels function during emergencies. We present findings from a mixed-method study of automatic and manual content analysis of a unique dataset composed of all posts on Israeli MPs' Facebook pages during the entire 19th Israeli parliament. We compare scope of posting, engagement with posts, and the content in MPs' Facebook pages during “ordinary" periods and an “emergency” period, focusing on the 2014 Israel/Gaza war. Findings present MPs' social media pages as hubs of interaction between MPs and audiences in emergencies, even more so than during ordinary periods. MPs' social media pages involve significantly more posts (and engagement with posts) during emergencies. In addition, the content in them becomes more emotional, less personal, and focused on the emergency situation and the national leaders responding to it.


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