Moderating and Mediating Effects of Team Identification in Regard to Causal Attributions and Summary Judgments Following a Game Outcome

2008 ◽  
Vol 22 (6) ◽  
pp. 717-733 ◽  
Author(s):  
Robert Madrigal ◽  
Johnny Chen

Fans’ causal attributions for a game outcome refer to their assessments of the underlying reasons for why things turned out as they did. We investigate the extent to which team identification moderates fans’ attributional responses to a game outcome so as to produce a self-serving bias that favors the preferred team. Also explored is the ability of team identification to mediate the effect of attributions on the summary judgments of basking in reflected glory (BIRG) and satisfaction with the team’s performance. Consistent with a self-serving bias, we found that highly identified fans were more likely to attribute a winning effort to stable and internal causes than were lowly identified fans. Moreover, the extremity of response between winners and losers was greater among highly identified fans than lowly identified fans. Team identification was also found to mediate the influence of (a) stability on BIRGing and (b) internal control on BIRGing. No such mediation effects were observed in the case of satisfaction. Managerial implications are discussed.

2022 ◽  
pp. 1535-1566
Author(s):  
Jin Chen ◽  
Wei Yang Lim ◽  
Bernard C.Y. Tan ◽  
Hong Ling

This article opens up the black box of innovation and examines the relationship between functional diversity in software teams and the often neglected dimension of innovation – speed, over the two phases of innovation: creativity and idea implementation. By combining information processing view and social identity theory, the authors hypothesize that when collective team identification is low, functional diversity positively affects the time spent in the creativity phase; however, when collective team identification is high, this relationship is inverted U-shaped. When task cohesion is high, functional diversity negatively affects the time spent in the idea implementation phase; however, when task cohesion is low, this relationship is U-shaped. Results from 96 IT software-teams confirmed the authors' hypotheses. Theoretical and managerial implications are discussed.


2018 ◽  
Vol 26 (2) ◽  
pp. 163-192 ◽  
Author(s):  
Jin Chen ◽  
Wei Yang Lim ◽  
Bernard C.Y. Tan ◽  
Hong Ling

This article opens up the black box of innovation and examines the relationship between functional diversity in software teams and the often neglected dimension of innovation – speed, over the two phases of innovation: creativity and idea implementation. By combining information processing view and social identity theory, the authors hypothesize that when collective team identification is low, functional diversity positively affects the time spent in the creativity phase; however, when collective team identification is high, this relationship is inverted U-shaped. When task cohesion is high, functional diversity negatively affects the time spent in the idea implementation phase; however, when task cohesion is low, this relationship is U-shaped. Results from 96 IT software-teams confirmed the authors' hypotheses. Theoretical and managerial implications are discussed.


1975 ◽  
Vol 37 (2) ◽  
pp. 423-426 ◽  
Author(s):  
Donn L. Kaiser

In a 3 × 3 factorial design, 69 subjects with a high, medium, or low perceived internal control on Rotter's I-E scale judged the degree to which they thought three grades on a classroom examination resulted from effort and ability (internal factors) as opposed to type of test and luck (external factors). The three grades were the subject's own grade, the highest grade in class, and the lowest grade in class. Results showed that subjects with a high degree of internal control on the I-E scale attributed all three grades to internal factors significantly more than subjects with a low degree of internal control. Internal attributions were significantly higher for the highest grade in class than for the others.


Author(s):  
Jae Eun Park ◽  
Namho Chung ◽  
Chulmo Koo

AbstractFor the emergence of platform business, it is important to manage the stress that hosts receive from the business. Considering the characteristics of the platform business, stressors arise from social and technology dimension. In the global platform business (e.g., Airbnb), social dimension stressors mostly arise from the relationships among stakeholders, and technology dimension stressors arise from the system they utilize. This research aims to define this combination of social and technology stress as “Platform Stress.” Especially focusing on the technology dimension, this research empirically verified the relations of techno-stressors, burnout, and switching intention. Further, mediating effects of burnout in between the relationships demonstrates the importance of investigating the hosts’ stress. Exploring the platform stress from the technology-usage perspective, this research provides theoretical and managerial implications.


2020 ◽  
pp. 154805182097964
Author(s):  
Tse Yao Huang ◽  
Chieh-Peng Lin

Drawing on social identity theory and the conservation of resources theory, this study proposes a research framework to reconcile the arguments in previous findings regarding how paternalistic leadership affects team performance. Data from team workers with a variety of professional expertise and skills across 66 high-tech teams in Taiwan were analyzed. The empirical results of this study demonstrate authoritarianism as a double-edged sword for team performance in which authoritarianism positively relates to team performance through team identification but negatively relates to team performance through emotional exhaustion. At the same time, morality positively relates to team performance through team identification, whereas benevolence positively relates to team performance through emotional exhaustion. Based on the findings, theoretical implications, managerial implications, and research limitations are discussed.


2021 ◽  
pp. 004728752098237
Author(s):  
Daisy X. F. Fan ◽  
Sheng-Hshiung Tsaur ◽  
Jo-Hui Lin ◽  
Te-Yi Chang ◽  
Yun-Ru Tsai

Cultural tourism has received increasing attention. Tourists’ intercultural competence represents the abilities to appropriately and efficiently interact with people across different cultures, helping tourists attain developing positive cultural exchange experiences. By adopting both qualitative and quantitative approaches, a multidimensional measurement of tourists’ intercultural competence was developed and validated in this study. Four factors of tourists’ intercultural competence were identified: intercultural responsibility, understanding, appreciation, and action. Furthermore, this study examined the association between tourists’ intercultural competence and memorable cultural experience and determined the mediating effects of tourists’ active participation. This study contributes to the cultural tourism literature by proposing a measurement of tourists’ intercultural competences and by establishing a framework illustrating how cultural tourists interact with different cultures, thus attaining memorable cultural experiences. Managerial implications for destination marketing and tourist management are discussed herein.


2021 ◽  
pp. 004728752110377
Author(s):  
Yang Zhang ◽  
Timothy J. Lee ◽  
Yu Xiong

This article explores the contribution of animal-based cultural ecosystem services to tourist well-being within the authentic cultural heritage experience. We assess the construction of tourists’ cultural ecosystem services through their cocreation of animal-based experience and its integrative direct links with objective authenticity, existential authenticity, and well-being. The objective is to provide empirical evidence of the cross-category tourist experiences of interactions with animals at cultural heritage sites within the context of those with the cats of the Forbidden City, China. Building on this relationship model, the study further examines and identifies the significant and important parallel mediation effects on the relationship between the cocreation experience and the well-being of the three combinations of (a) attention and objective authenticity, (b) involvement and existential authenticity, and (c) cultural ecosystem service and memorability. Theoretical and managerial implications are provided along with a discussion of research limitations and suggestions for future study.


2019 ◽  
Vol 33 (3) ◽  
pp. 203-214 ◽  
Author(s):  
Elizabeth B. Delia

Team identification has frequently been associated with positive outcomes; however, team identification is also associated with negative outcomes such as identity threat. Team identity threat has been studied from the perspective that fans enduring identity threat employ emotion-focused coping rather than problem-focused coping strategies because they lack the authority to change team-related stressors. In this study, the author examined fan reaction to team identity threat, wherein fans ultimately used both problem-focused coping and emotion-focused coping strategies. The particular instance examined involved fans of a National Collegiate Athletic Association men’s basketball team reacting to an identity threat caused by program scandal. Through the use of unobtrusive digital observation, fan reaction was analyzed via comments from three online sources. The study highlights how fans used problem-focused coping to preserve identity meaning, creating their own reality in the process. Theoretical and managerial implications of the research are discussed.


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