A MULTIPLE-LAYER KNOWLEDGE MANAGEMENT SYSTEM FRAMEWORK CONSIDERING USER KNOWLEDGE PRIVILEGES

2009 ◽  
Vol 19 (03) ◽  
pp. 361-387 ◽  
Author(s):  
TSUNG-YI CHEN
Keyword(s):  
Knowledge Management ◽  
Access Control ◽  
Knowledge Representation ◽  
Knowledge Sharing ◽  
Management System ◽  
Conceptual Knowledge ◽  
Knowledge Management System ◽  
Physical Knowledge ◽  
User Knowledge ◽  
Knowledge Access

Success in a knowledge economy requires effectively using existing knowledge to create new knowledge. Security for knowledge sharing in enterprises is critical for protecting intellectual assets. This study develops the functional framework of a knowledge management system (KMS) with knowledge access control for effectively and securely sharing knowledge within an enterprise or across teams. The functional framework of the proposed KMS includes the following nine layers: user interface layer, knowledge access control and security layer, knowledge representation layer, knowledge process layer, conceptual knowledge layer, knowledge index layer, transport layer, middleware layer and physical knowledge layer. A method of conceptual knowledge representation in the knowledge representation layer is then proposed. Finally, an ontology-based knowledge access control model based on role-based access control (RBAC) model and the conceptual knowledge representation method is proposed for managing user knowledge privileges in a knowledge sharing enterprise. The proposed method can enhance (1) precision in describing knowledge and knowledge relationships, (2) ensure security of knowledge access and sharing within an enterprise and (3) accurately and rapidly identify user knowledge access privileges.

Wiki Technology and Emergency Response

2012 ◽  
pp. 50-70
Author(s):  
Murali Raman ◽  
Terry Ryan ◽  
Murray E. Jennex ◽  
Lorne Olfman
Keyword(s):  
Knowledge Management ◽  
Action Research ◽  
Knowledge Sharing ◽  
Research Methods ◽  
Emergency Response ◽  
Management System ◽  
Knowledge Management System ◽  
Design And Implementation ◽  
Wiki Technology ◽  
Effective Use

This paper is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in managing knowledge for emergency response, but it is crucial for response effectiveness that such challenges be overcome. Organizational members must share the knowledge needed to plan for emergencies. They also must be able during an emergency to access relevant plans and communicate about their responses to it. This study, which employed action research methods, suggests that wiki technology can be used to manage knowledge for emergency response. It also suggests that effective use of a knowledge management system for emergency response requires thorough training, a knowledge-sharing culture, and a good fit between emergency-response tasks and system capabilities.

Modelling Knowledge Sharing Behavior With Behavioral Intention and Interpersonal Trust

2020 ◽  
pp. 148-170
Author(s):  
Toshali Dey ◽  
Susmita Mukhopadhyay
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Management System ◽  
Structural Equation ◽  
Affective Commitment ◽  
Interpersonal Trust ◽  
Knowledge Management System ◽  
Affective Trust ◽  
Knowledge Sharing Behavior ◽  
Sharing Behavior

With the growing determination to sustain in the competitive market, organizations are focusing more on developing their knowledge management system. The purpose of this study is to examine the effect of knowledge sharing intentions (KSI) and affective trust (AT) on knowledge sharing (KS) behavior of employees. Additionally, the mediating influence of affective commitment (AC) of the employees in this relationship is also studied. This study uses data from a sample of 246 managers in Indian private sector firms and employs a structural equation modelling approach to test the proposed hypotheses. The findings of this study show that contrary to the results of prior research, KSI does not affect KS behavior directly. Rather, it acts indirectly through AC, which is necessary for increasing employees' loyalty and willingness to share their knowledge. Moreover, the results indicated that AT has an indirect influence on employees' KS behavior via KSI. Implications and limitations and future scope of the study have also been discussed.

scholarly journals Maturity Level Knowledge Management System at Travelodge Batam Hotel using the Cobit 5 Framework

2020 ◽  
Vol 9 (4) ◽  
pp. 89-92
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Management System ◽  
Knowledge Management System ◽  
Knowledge Level ◽  
Maturity Level ◽  
Evaluation Activity ◽  
Knowledge Assets ◽  
Framework Model ◽  
A Company

Advances in technology and science are increasing as a new challenge for companies that must manage knowledge assets for encourage the creation of knowledge management. Knowledge Management System (KMS) that already exists at a company like Travelodge Hotel Batam can run effectively, it is necessary to conduct an evaluation activity by examining how the process of managing knowledge possessed by each individual can be transferred to other individuals through the process of knowledge sharing. The study aim analyzes to find out the extent of the processes of knowledge level management found in Traveldoge Hotel Batam at the maturity level of the KMS. The Cobit 5 Framework Model used to evaluation the KMS in this company. The results of the analysis are maturity analysis ((AP07, BAI4, DSS3, DSS6, and MA01) and recommendation than expected to be an evaluation material that will have an impact on the KMS of company later

scholarly journals Implementasi Knowledge Management System Pada Rumah Sakit Muhammadiyah Palembang Berbasis Web (Study Kasus: Unit Sumber Daya Manusia)

2020 ◽  
Vol 1 (3) ◽  
Author(s):  
Brilian Sidhatama ◽  
Fatmasari Fatmasari ◽  
Iman Solikin
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Management System ◽  
Explicit Knowledge ◽  
Knowledge Management System ◽  
Html 5

Knowledge pada era informasi ini sangat penting bagi perusahaan Pada Administrasi rumah sakit muhammadiyah Palembang ini memiliki asset pengetahuan yang penting yaitu tacit knowledge dan explicit knowledge. Namun  sayang, Knowledge Sharing yang ada di rumah sakit muhammadiyah Palembang ini belum berjalan dengan baik dimana tacit knowledge hanya dimiliki oleh karyawan tertentu, dan explicit knowledge seperti dokumen yang tersimpan di berbagai tempat penyimpanan. Solusi dari permasalahan tersebut yaitu membangun KMS bagian administrasi pelayanan di rumah sakit muhammadiyah Palembang. KMS pada bagian administrasi ini diperlukan untuk berbagi informasi dan sebagai referensi bagi para karyawan yang membutuhkan Aplikasi KMS yang dibangun menggunakan bahasa pemrograman HTML 5 dan basis data MySQL. Serta dengan menggunakan metode the 10-step knowledge management roadmap. Aplikasi KMS yang dibangun dapat membantu rumah sakit muhammadiyah dalam mengumpulkan pengetahuan tersebut kedalam suatu wadah, sehingga tidak akan kehilangan pengetahuan yang dimiliki karyawan dibagian administrasi.

A Communications Model for Knowledge Sharing

2007 ◽  
pp. 237-254
Author(s):  
Charles Beck
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Management System ◽  
Process Model ◽  
Model Building ◽  
Original Model ◽  
Knowledge System ◽  
Knowledge Management System ◽  
Human Cognition

An integrative, systems-based model of knowledge sharing can provide a way of visualizing the interrelated elements that comprise a knowledge management system. This original model, building on a rhetorical process model of communication, includes both the objective and subjective elements within the human cognition. In addition, it clarifies the purpose and method elements at the center for any effective knowledge system. The model centers on the purpose elements of intentions and audience, and the method elements of technical tools and human processes. The output of knowledge sharing includes objective products and subjective interpretations. Feedback verifies the timeliness and efficiency in the process of building both information and knowledge.

Towards a Conceptual Knowledge Management System Based on Systems Thinking and Sociotechnical Thinking

2012 ◽  
pp. 115-130
Author(s):  
Svetlana Sajeva
Keyword(s):  
Complex System ◽  
Knowledge Management ◽  
Systems Thinking ◽  
Strong Correlation ◽  
Management System ◽  
Conceptual Knowledge ◽  
Essential Elements ◽  
Knowledge Management System ◽  
Management Process ◽  
Management Processes

This paper contributes to the field of knowledge management arguing that knowledge management research should be grounded in both systems thinking and sociotechnical thinking. Systems thinking enables the treating of knowledge management broadly, as a complex system, not limited to knowledge management processes, but encompassing other essential elements related to managing knowledge at an organization. Sociotechnical thinking considers both social elements and technology equally important in managing knowledge. The two above mentioned approaches are used to support the idea that, in order to successfully manage knowledge, a balanced sociotechnical knowledge management system should be designed at an organization. The article seeks to investigate the main elements of such a system and to show how these elements relate to each other demonstrating that a strong correlation exists between the knowledge management process and strategic leadership.

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