A Stochastic Model for Service Contract
1998 ◽
Vol 05
(01)
◽
pp. 29-45
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Keyword(s):
When it is not economical to carry out maintenance in-house, out-sourcing to an external agent is an alternate viable option. In this paper, we study a simple maintenance service contract involving a single agent (providing the maintenance service) and a single customer (owner of the equipment and recipient of the maintenance service). We develop a simple model to obtain the optimal strategies for both the customer and the agent. We give a complete characterization of the strategies along with some sensitivity analysis and discuss some extensions.
2014 ◽
Vol DMTCS Proceedings vol. AT,...
(Proceedings)
◽
2020 ◽
Vol 34
(02)
◽
pp. 1774-1781
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Keyword(s):
1982 ◽
Vol 33
(5)
◽
pp. 496-497
2019 ◽
Vol 125
(1)
◽
pp. 10008
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