The impact of web applications on decision-making process in the public sector

Author(s):  
Mohamad Al-Jedaiah ◽  
Shadi R. Masadeh ◽  
Aymen M. Abu-Errub ◽  
Ahmad Y. Areiqat
2018 ◽  
Vol 1 (1) ◽  
pp. 24
Author(s):  
Robby Hunawa

The long-term goal of this research is the birth of the process of drawing women's involvement in the bureaucratic decision-making process, and the gender reinforcement model in bureaucratic decision making in Bone Bolango District. The target of the research will be done by stages: 1) identify the problem of constraints faced; and 2) to formulate a model of gender reinforcement in bureaucratic decision making. The research method used is qualitative research with data collection techniques through: interview, documentation, and FGD. Further data collected will be analyzed data triangulation. The result of the research is the birth of a model of gender reinforcement in decision making bureaucracy. The impact of the study will provide answers on women's partisifasi in decision making. During this time the existence of women is very much ruled out. The presence of female figures in the public dimension brings new trends in the context of government. Women want to be treated proportionally. This tendency has implications for the inclusion of women to compete with men to become leaders.


2020 ◽  
Vol 13 (2) ◽  
pp. 171-194
Author(s):  
Suvituulia Taponen ◽  
Katri Kauppi

Purpose The purpose of this paper is to compare service outsourcing decisions between public and private organizations and against a theoretical decision-making framework to both understand differences across the sectors and to provide an outsourcing framework more suitable specifically for outsourcing (and for the public sector). Design/methodology/approach Multiple case studies, i.e. a study of phenomena (here outsourcing process) at various sites is used as an approach. Findings Findings indicate that public sector organizations are trailing behind private sector organizations in how the decision-making process is conducted and resourced. The authors suggest regular evaluation of service functions internally as a starting point for the outsourcing service decision-making process. Additionally, the market analysis should be done prior to cost analysis and benchmarking as the availability of suppliers more qualified than the internal process defines the make or buy decision. Research limitations/implications The newly developed framework based on empirical evidence includes the following phases: regular evaluation of service functions, market analysis, cost analysis and benchmarking and evaluating relevant service activities. Applying the framework improves the efficient delivery of outsourced public services and brings public sector outsourcing closer to the professionalism currently present in the private sector. Originality/value Choosing between in-house and outsourced service delivery is a fundamental decision in both private and public sector organizations. Previous outsourcing research has mostly focused on the private sector, with limited focus on the public sector’s outsourcing processes, yet understanding of the service outsourcing process is important in ensuring organizational competitiveness and cost efficiency.


2006 ◽  
Vol 18 (1) ◽  
pp. 103-116 ◽  
Author(s):  
Dawn W. Massey ◽  
Linda Thorne

This study investigates whether task information feedback (TIF) promotes 84 auditors' and accounting students' use of higher ethical reasoning, thereby increasing their tendency to consider the public interest in the resolution of ethical dilemmas. TIF is a type of feedback in which subjects are provided with guidance about the cognitive decision-making process they should use. In our experiment, subjects used higher ethical reasoning to resolve audit dilemmas after receiving TIF than they did before receiving TIF. Accordingly, our findings suggest that TIF is effective in promoting higher ethical reasoning and thus increasing the tendency of practicing and aspiring auditors to consider the public interest when resolving ethical dilemmas.


2015 ◽  
pp. 64-95 ◽  
Author(s):  
Marta Witkowska

The main purpose of this paper is to analyse the impact of citizen participation-enabling mechanisms in the EU decision-making process on the legitimacy of the Union. The inquiry measures and categorises participation in the EU, utilising the analytic instruments developed in existing theoretical approaches. The research problem is the evaluation of conditions created in the EU for active participation in the public life for their potential of overcoming the crisis in the European integration process. The aim of the study has been accomplished in two stages. First, the legislative process in the EU has been presented, with law-making and implementation phases distinguished. Second, the different kinds of participation in the EU have been categorised and their intensity described. The categorisation is adapted from the distinction made by W. Tegtmeier. The author is testing the hypothesis that the multitude of modes of engaging citizens in the decision making process in the EU confirms the Union’s legitimacy. She concludes that citizen participation in the decision-making at the EU level could potentially positively contribute to the process of overcoming the crisis of democracy in the EU.


2020 ◽  
Vol 6 (2) ◽  
pp. 95-118
Author(s):  
H. Gélvez Díaz ◽  
J. F Reyes-Rodríguez

This investigation explores the association between the implementation, use and appropriation of information technologies in the decision making process in the public sector. The study adopted a quantitative approach with data collected from the application of a questionnaire to 294 employees at the mayoralty of the city of Bucaramanga, Colombia. Results show that understanding information technologies as part of a structured and gradual process can positively influence those who make decisions, facilitating and speeding up their work. The above requires three previous steps: first, to carry out implementations of information technologies in accordance with strategic planning; second, use those implemented technologies in a prolonged way over time; and third, appropriate such technologies to the point where its advantages are taken grasped of in a natural way to obtain effective results in the development of work activities. The practical implications of the influence of information technologies in decision- making in the public sector are to facilitate and expedite the decision-making process of workers who decide, through the implementation of approval channels, the availability and security of information, the historical evidence and the prioritization of resources.


2020 ◽  
Vol 8 (2) ◽  
pp. 151-165
Author(s):  
Isabella Alberti

The introduction of artificial intelligence in the public sector seems to be both a positive and negative development. On the one hand, artificial intelligence could improve the efficiency of public bodies due to the acceleration of the decision-making process, especially for repetitive procedures to free up public servants. Big data analysis, artificial intelligence, and the Internet of Things applied to the public sector could allow the reshaping of public service delivery. This is so, on the one hand, because data becomes a ‘piece of reality’ and, therefore, the aggregate analysis of data gives a realistic and objective picture of the current society. On the other hand, some concerns arise when artificial intelligence dissociates civil servants from the recipients of their services or affects the rights of these recipients. Scholars are called upon to reflect on the nature of artificial intelligence to overcome obstacles related to the ‘black box’ nature of its functioning and to better implement it in the public sector field. Legal rules and principles in the administrative decision-making process play a crucial role as they risk hindering the development of artificial intelligence in the public sector, as the Italian case-law highlights.


Author(s):  
Giovanni Lanza

AbstractThe article explores the complexity of the ecosystems that develop around data supported policy making. This complexity, which can be traced back to the multiplicity of actors involved, the roles they assume in the different steps of the decision making process, and the nature of the relationships they establish, takes on new connotations following the rising use of data for public policies. In fact, issues related to data ownership and the ability to collect, manage, and translate data into useful information for policy makers require the involvement of several actors, generating ecosystems where co-creation strategies are confronted with the limits of action of the public administrations within broader social and decisional networks. Based on this background, the article aims to provide, through the analysis of the direct experiences conducted by the pilot cities involved in the PoliVisu project, an overview of the opportunities and challenges related to the impact of data in the evolution of decision making networks and ecosystems in the data shake era.


1983 ◽  
Vol 1 (1) ◽  
pp. 37-43
Author(s):  
Giovanni Palmerio

Abstract Models of economic policy are usually based on the «targets-tools» scheme. They concentrate on the tools which regulate aggregate demand such as fiscal policy, monetary and credit policy, exchange-rate policy. But they overlook the reactions of the agents of the economic system, and particularly of organized social groups, to economic policies; they overlook the decision-making process of government and of the public entities which put in practice economic policies; and they do not consider the supply factors.Analyzing these points, this article shows how the reactions of the agents can be embodied in an analytical model. It shows also how basic the analysis of the governmental decision-making process is to evaluate the efficiency and the impact of economic policies. Finally it shows how largely supply is determined by legal and administrative factors. In conclusion, regulation (or deregulation) is a very important instrumental variable which needs to be embodied into the models of economic policy.


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