Scope and definition of user experience in Brazil

2019 ◽  
Author(s):  
Bianca Melo ◽  
Ticianne Darin
Keyword(s):  
User Experience ◽  
Definition Of

Establishing a Working Definition of User Experience for eHealth Interventions: A Scoping Review of Self-Reported User Experience Measures and Delphi Consultation with eHealth Researchers and Adolescents (Preprint)

2020 ◽  
Author(s):  
Amanda S Newton ◽  
Sonja March ◽  
Nicole D Gehring ◽  
Arlen K Rowe ◽  
Ashley D Radomski
Keyword(s):  
User Experience ◽  
Scoping Review ◽  
Descriptive Analysis ◽  
Intervention Development ◽  
Health Condition ◽  
Working Definition ◽  
Perceived Impact ◽  
Behavioural Factors ◽  
Definition Of ◽  
Ehealth Intervention

BACKGROUND Across eHealth intervention studies involving children, adolescents, and their parents, researchers have measured users’ experiences to assist with intervention development, refinement, and evaluation. To date, there are no widely agreed-on definitions or measures of ‘user experience’ to support a standardized approach for evaluation and comparison within or across interventions. OBJECTIVE We conducted a scoping review with subsequent Delphi consultation to (1) identify how user experience is defined and measured in eHealth research studies, (2) characterize the measurement tools used, and (3) establish working definitions for domains of user experience that could be used in future eHealth evaluations. METHODS We systematically searched electronic databases for published and gray literature available from January 1, 2005 to April 11, 2019. Studies assessing an eHealth intervention that targeted any health condition and was designed for use by children, adolescents, and their parents were eligible for inclusion. eHealth interventions needed to be web-, computer-, or mobile-based, mediated by the internet with some degree of interactivity. Studies were also required to report the measurement of ‘user experience’ as first-person experiences, involving cognitive and behavioural factors, reported by intervention users. Two reviewers independently screened studies for relevance and appraised the quality of user experience measures using published criteria: ‘well-established’, ‘approaching well-established’, ‘promising’, or ‘not yet established’. We conducted a descriptive analysis of how user experience was defined and measured in each study. Review findings subsequently informed the survey questions used in the Delphi consultations with eHealth researchers and adolescent users for how user experience should be defined and measured. RESULTS Of the 8,634 articles screened for eligibility, 129 and one erratum were included in the review. Thirty eHealth researchers and 27 adolescents participated in the Delphi consultations. Based on the literature and consultations, we proposed working definitions for six main user experience domains: acceptability, satisfaction, credibility, usability, user-reported adherence, and perceived impact. While most studies incorporated a study-specific measure, we identified ten well-established measures to quantify five of the six domains of user experience (all except for self-reported adherence). Our adolescent and researcher participants ranked perceived impact as one of the most important domains of user experience and usability as one of the least important domains. Rankings between adolescents and researchers diverged for other domains. CONCLUSIONS Findings highlight the various ways user experience has been defined and measured across studies and what aspects are most valued by researchers and adolescent users. We propose incorporating the working definitions and available measures of user experience to support consistent evaluation and reporting of outcomes across studies. Future studies can refine the definitions and measurement of user experience, explore how user experience relates to other eHealth outcomes, and inform the design and use of human-centred eHealth interventions.

scholarly journals FROM THE DEFINITION OF USER EXPERIENCE TO A FRAMEWORK TO CLASSIFY ITS APPLICATIONS IN DESIGN

2021 ◽  
Vol 1 ◽  
pp. 1627-1636
Author(s):  
Aurora Berni ◽  
Yuri Borgianni
Keyword(s):  
Case Studies ◽  
User Experience ◽  
Previous Literature ◽  
Definition Of ◽  
System Context ◽  
Comprehensive Studies

AbstractThe concept of User Experience (UX) dates back to the 1990s, but a shared definition of UX is not available. As design integrates UX, different interpretations thereof can complicate the possibility to build upon previous literature and develop the field autonomously. Indeed, by analysing the literature, UX emerges as a cauldron of related and closely linked concepts. However, it is possible to find recurring attributes that emerge from those definitions, which are ascribable to two foci: the fundamental elements of the interaction (user, system, context) and typologies of experience (ergonomic, cognitive, and emotional). Those are used to build a framework. We have preliminarily investigated how UX is dealt with in design by mapping a sample of UX-related experimental articles published in design journals. We classified UX case studies based on the framework to individuate the UXs that emerge most frequently and the most studied ones in the design field. The two-focus framework allows the mapping of experiments involving UX in design, without highlighting specific favorable combinations. However, comprehensive studies dealing with all elements and UX typologies have not been found.

Usability of mobile applications: A Concept Analysis to be used in health promotion (Preprint)

2021 ◽  
Author(s):  
Po-Jen Kung ◽  
Ching-Min Chen
Keyword(s):  
Health Promotion ◽  
Information And Communication Technologies ◽  
User Experience ◽  
Mobile Applications ◽  
User Satisfaction ◽  
Concept Analysis ◽  
Mobile App ◽  
Model Case ◽  
Antecedents And Consequences ◽  
Definition Of

BACKGROUND Following the rise of health awareness in modern societies, health promotion has attracted progressively more attention in both academia and industry. This, along with the evolution of information and communication technologies, has resulted in the development of several mobile applications used in health promotion. Unfortunately, users of the applications have not achieved their goals, since many applications have not provided a smooth user experience. OBJECTIVE To clearly identify the defining attributes of mobile app usability in the context of health promotion in order to guide the design of apps which provide smooth user experience. METHODS It is thus first necessary to conduct an exploration into app usability, for which this study applies the concept analysis method by Walker and Avant, which includes: (1) identifying the use of the concept, (2) determining the defining attributes, (3) constructing a model case, (4) constructing model, contrary, borderline, and related cases, (5) identifying antecedents and consequences, and (6) defining empirical referents. RESULTS We then derive a unified definition of usability from the healthcare perspective—that the defining attributes of "usability of mobile application" are: efficiency, user satisfaction, and learnability. CONCLUSIONS It is concluded that mobile applications with these attributes could achieve their designed goals and reach maximal efficacy, since users would continue using the app on a regular basis, and would recommend it to others.

The Gamification Experience

2014 ◽  
pp. 205-223 ◽  
Author(s):  
Cathie Marache-Francisco ◽  
Eric Brangier
Keyword(s):  
Human Computer Interaction ◽  
User Experience ◽  
Future Research ◽  
Experience Design ◽  
Research Directions ◽  
User Experience Design ◽  
Future Research Directions ◽  
Different Dimensions ◽  
Definition Of ◽  
Game Elements

Through this chapter, the authors aim at describing Gamification—the use of game elements in non-ludic environments—to identify its limits and lacks as well as its assets. Indeed, it has been developed to answer a need that arouses out of the Human Computer Interaction (HCI) field evolutions, and it could be valuable in that scope. The authors propose a definition of Gamification according to several different dimensions that are part of the HCI design field. They suggest it as a first step towards a guiding design framework aimed at designers. They mention future research directions that would help in going further and enriching the framework, leading to the creation of a design model for user experience design through Gamification. The authors finally raise some ethical concerns about the meaning of Gamification itself.

Usability

2011 ◽  
pp. 1931-1937
Author(s):  
Su-Ting Yong
Keyword(s):  
User Interface ◽  
User Experience ◽  
Interaction Design ◽  
Design Principles ◽  
Learning Program ◽  
Design Models ◽  
Computer Based Learning ◽  
History Of ◽  
Computer Based ◽  
Definition Of

This is a brief review of the history of usability and a discussion of usability in developing a computer-based learning program (CBLP). According to ISO 9241, usability is defined as the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use (Bevan, 2001). The main focus of usability in this article is concerned with the user interface and interaction design. To create a usable computer-based learning program, one needs to understand the definition of usability and the goals of usability. Besides achieving usability goals, a usable CBLP should also be able to attain user experience goals. Design principles can be used to develop a CBLP featured with usability. Two design models will be discussed in this review.

scholarly journals Knowledge and the Systematic Reader: The Past and Present of Encyclopedic Learning

2014 ◽  
Vol 6 (3) ◽  
pp. 505-526
Author(s):  
Seth Rudy
Keyword(s):  
Digital Media ◽  
User Experience ◽  
Historical Context ◽  
Instructional Designers ◽  
The Past ◽  
Before And After ◽  
Definition Of ◽  
If Digitization

Though digital media have unquestionably affected the features and functions of modern encyclopedias, such works also continue to be shaped by factors thoroughly conventional by the end of the historical Enlightenment. As William Smellie, editor of the first Encyclopædia Britannica (1768-71) wrote, “utility ought to be the principal intention of every publication. Wherever this intention does not plainly appear, neither the books nor their authors have the smallest claim to the approbation of mankind.” The “instructional designers” and “user-experience specialists” of the online Britannica are the inheritors of all those authors and editors who before and after Smellie’s time devised different plans and methods intended to maximize the utility of their works. The definition of utility and with it the nature of encyclopedic knowledge continues to change both because of and despite technological difference; if digitization has in some ways advanced the ideals of Enlightenment encyclopedias, then it has in other ways allowed for the re-inscription of certain flaws and limitations that encyclopedias like the Britannica were specifically designed to overcome. By examining not only what one might read in the encyclopedia but also the ways in which one might read it, this article demonstrates the extent to which the notion of encyclopedic utility depends on historical context.

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