scholarly journals Advisory Service Support that Works

2020 ◽  
Vol 4 (CSCW2) ◽  
pp. 1-22
Author(s):  
Mateusz Dolata ◽  
Doris Agotai ◽  
Simon Schubiger ◽  
Gerhard Schwabe
2011 ◽  
Vol 219 (4) ◽  
pp. 238-245 ◽  
Author(s):  
Maria Pollai ◽  
Erik Hoelzl ◽  
Luise Hahn ◽  
Alexandra Hahn

The present research examined variables moderating the influence of anticipated consumption-related emotions on consumer decisions. Two studies indicated that the intention to purchase a product and the intention to take out a loan were influenced by anticipated emotions. The influence of anticipated emotions was similar for hedonic and utilitarian products. However, the influence was reduced when a belief in adaptation to products was cued. Examining the specific circumstances under which consumers base their decisions on anticipated emotions is relevant for marketing and consumer advisory service.


Author(s):  
Charles Hillyer ◽  
Marshall English ◽  
Carole Abourached ◽  
Chadi Sayde ◽  
Kent Hutchinson ◽  
...  

Author(s):  
S Leinster-Evans ◽  
J Newell ◽  
S Luck

This paper looks to expand on the INEC 2016 paper ‘The future role of virtual reality within warship support solutions for the Queen Elizabeth Class aircraft carriers’ presented by Ross Basketter, Craig Birchmore and Abbi Fisher from BAE Systems in May 2016 and the EAAW VII paper ‘Testing the boundaries of virtual reality within ship support’ presented by John Newell from BAE Systems and Simon Luck from BMT DSL in June 2017. BAE Systems and BMT have developed a 3D walkthrough training system that supports the teams working closely with the QEC Aircraft Carriers in Portsmouth and this work was presented at EAAW VII. Since then this work has been extended to demonstrate the art of the possible on Type 26. This latter piece of work is designed to explore the role of 3D immersive environments in the development and fielding of support and training solutions, across the range of support disciplines. The combined team are looking at how this digital thread leads from design of platforms, both surface and subsurface, through build into in-service support and training. This rich data and ways in which it could be used in the whole lifecycle of the ship, from design and development (used for spatial acceptance, HazID, etc) all the way through to operational support and maintenance (in conjunction with big data coming off from the ship coupled with digital tech docs for maintenance procedures) using constantly developing technologies such as 3D, Virtual Reality, Augmented Reality and Mixed Reality, will be proposed.  The drive towards gamification in the training environment to keep younger recruits interested and shortening course lengths will be explored. The paper develops the options and looks to how this technology can be used and where the value proposition lies. 


2004 ◽  
Vol 9 (5-6) ◽  
pp. 185-203 ◽  
Author(s):  
Amma Eleyan ◽  
Ludmil Mikhailov ◽  
Liping Zhao

2001 ◽  
Author(s):  
Monisha Mittal ◽  
Joanne Steingard
Keyword(s):  

2015 ◽  
Vol 3 (2) ◽  
Author(s):  
Pankaj K. Trivedi

Market is a kingdom and customer is the king. This is a renowned maxim pursued by the Indian companies in true spirit. With the advancement in modern technology, customers are becoming more and more informed about their need and want. Nowadays social media is educating them and they scout around for best product, brand name, product quality, operation, and service support. Marketing has thus, undergone a paradigm shift and has come up to the point of establishing relationship with customer. Not just retaining the existing customers but even attracting new customers has become a big challenge. This is the main reason why companies have shifted their focus from being product-centric to customer-centric.


Author(s):  
Vladimir V. Kirsanov ◽  
Dmitriy Yu. Pavkin ◽  
Evgeniy A. Nikitin ◽  
Roman F. Filonov

Problems of technical service of machinery and equipment in animal husbandry are mostly related to the restructuring of the economic model of interaction between agricultural producers and organizations that supply and service of machinery and equipment. Currently, the entrance control of products and spare parts purchased abroad is not established, and the materials used to make parts in contact with milk (teat rubber, milk hoses, etc.) are not checked for compliance with the requirements of the Ministry of Health. (Research purpose) The research purpose is in justifying the structure of the engineering center for integrated solutions in the field of dairy farming based on the Federal Scientific Agroengineering Center VIM. (Materials and methods) The article presents the results of studying sources describing the past and present experience of organizing a system of technical service of machines and equipment for dairy farming in the Russian Federation and foreign countries that are leading in terms of milk production. Authors collected information from key equipment suppliers when visiting industry exhibitions (Euro Tier, AgroFarm, Golden Autumn, etc.). (Results and discussion) The article proposes the concept of creating an engineering center on the basis of the Federal Scientific Agroengineering Center VIM according to the developed structure. (Conclusions) The implementation of the proposed structure for creating an engineering center will eliminate the existing imbalance in the field of technical service of livestock enterprises, establish information, design, machine-technological and service support for the reconstruction and successful development of livestock enterprises in the industry.


2011 ◽  
Vol 11 (3) ◽  
pp. 35-36 ◽  
Author(s):  
Alun Owen ◽  
Peter Samuels ◽  
Michèle Wrightham ◽  
Bernadette Leckenby ◽  
Mollie Gilchrist

BMJ ◽  
1972 ◽  
Vol 1 (5793) ◽  
pp. 176-177
Author(s):  
A. A. Baker
Keyword(s):  

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