scholarly journals Aspect-Level Sentiment Analysis Approach via BERT and Aspect Feature Location Model

2021 ◽  
Vol 2021 ◽  
pp. 1-13
Author(s):  
Guangyao Pang ◽  
Keda Lu ◽  
Xiaoying Zhu ◽  
Jie He ◽  
Zhiyi Mo ◽  
...  

With the rapid development of Internet social platforms, buyer shows (such as comment text) have become an important basis for consumers to understand products and purchase decisions. The early sentiment analysis methods were mainly text-level and sentence-level, which believed that a text had only one sentiment. This phenomenon will cover up the details, and it is difficult to reflect people’s fine-grained and comprehensive sentiments fully, leading to people’s wrong decisions. Obviously, aspect-level sentiment analysis can obtain a more comprehensive sentiment classification by mining the sentiment tendencies of different aspects in the comment text. However, the existing aspect-level sentiment analysis methods mainly focus on attention mechanism and recurrent neural network. They lack emotional sensitivity to the position of aspect words and tend to ignore long-term dependencies. In order to solve this problem, on the basis of Bidirectional Encoder Representations from Transformers (BERT), this paper proposes an effective aspect-level sentiment analysis approach (ALM-BERT) by constructing an aspect feature location model. Specifically, we use the pretrained BERT model first to mine more aspect-level auxiliary information from the comment context. Secondly, for the sake of learning the expression features of aspect words and the interactive information of aspect words’ context, we construct an aspect-based sentiment feature extraction method. Finally, we construct evaluation experiments on three benchmark datasets. The experimental results show that the aspect-level sentiment analysis performance of the ALM-BERT approach proposed in this paper is significantly better than other comparison methods.

2020 ◽  
Vol 0 (0) ◽  
Author(s):  
Xiaohong Wang ◽  
Shuang Dong

AbstractWith the rapid development of online shopping, how to explore the value of online reviews, so as to give full play to their role in potential users’ purchasing decisions. Based on text mining and quantitative analysis, this paper studies the sentiment analysis of online reviews on B2C shopping website. The main attributes of commodity or service are extracted based on the order of word frequency in the online reviews. Text analysis method is used to judge the relationship between attributes of commodity or service and its emotional words. The fine-grained sentimental polarity and intensity of attributes are identified to analyze users’ concerns and preferences. The research shows that users pay more attention to the configuration and after-sales service of mobile, and have a positive sentimental orientation to most of attributes, especially unlocking function, hand feeling attribute and logistics service; and have a neutral sentimental orientation towards the attributes of battery and memory, and a negative sentimental orientation towards the membrane of mobile phone. The results can provide a reference for consumers to make purchasing decisions, for enterprises to improve product quality, and for shopping platform to optimize service.


Author(s):  
Siyu Zhu ◽  
Jin Qi ◽  
Jie Hu ◽  
Haiqing Huang

Abstract With the increasing demand for a personalized product and rapid market response, many companies expect to explore online user-generated content (UGC) for intelligent customer hearing and product redesign strategy. UGC has the advantages of being more unbiased than traditional interviews, yielding in-time response, and widely accessible with a sheer volume. From online resources, customers’ preferences toward various aspects of the product can be exploited by promising sentiment analysis methods. However, due to the complexity of language, state-of-the-art sentiment analysis methods are still not accurate for practice use in product redesign. To tackle this problem, we propose an integrated customer hearing and product redesign system, which combines the robust use of sentiment analysis for customer hearing and coordinated redesign mechanisms. Ontology and expert knowledges are involved to promote the accuracy. Specifically, a fuzzy product ontology that contains domain knowledges is first learned in a semi-supervised way. Then, UGC is exploited with a novel ontology-based fine-grained sentiment analysis approach. Extracted customer preference statistics are transformed into multilevels, for the automatic establishment of opportunity landscapes and house of quality table. Besides, customer preference statistics are interactively visualized, through which representative customer feedbacks are concurrently generated. Through a case study of smartphone, the effectiveness of the proposed system is validated, and applicable redesign strategies for a case product are provided. With this system, information including customer preferences, user experiences, using habits and conditions can be exploited together for reliable product redesign strategy elicitation.


2018 ◽  
Author(s):  
Luyi Tian ◽  
Xueyi Dong ◽  
Saskia Freytag ◽  
Kim-Anh Lê Cao ◽  
Shian Su ◽  
...  

AbstractSingle cell RNA sequencing (scRNA-seq) technology has undergone rapid development in recent years, bringing with new challenges in data processing and analysis. This has led to an explosion of tailored analysis methods for scRNA-seq data to address various biological questions. However, the current lack of gold-standard benchmark datasets makes it difficult for researchers to systematically evaluate the performance of the many methods available. Here, we designed and carried out a realistic benchmark experiment that included mixtures of single cells or ‘pseudo cells’ created by sampling admixtures of cells or RNA from up to 5 distinct cancer cell lines. Altogether we generated 14 datasets using droplet and plate-based scRNA-seq protocols, compared multiple data analysis methods in combination for tasks ranging from normalization and imputation, to clustering, trajectory analysis and data integration. Evaluation across 3,913 analyses (methods × benchmark dataset combinations) revealed pipelines suited to different types of data for different tasks. Our dataset and analysis present a comprehensive comparison framework for benchmarking most common scRNA-seq analysis tasks.


2021 ◽  
pp. 1-14
Author(s):  
Hamed Zargari ◽  
Morteza Zahedi ◽  
Marziea Rahimi

Words are one of the most essential elements of expressing sentiments in context although they are not the only ones. Also, syntactic relationships between words, morphology, punctuation, and linguistic phenomena are influential. Merely considering the concept of words as isolated phenomena causes a lot of mistakes in sentiment analysis systems. So far, a large amount of research has been conducted on generating sentiment dictionaries containing only sentiment words. A number of these dictionaries have addressed the role of combinations of sentiment words, negators, and intensifiers, while almost none of them considered the heterogeneous effect of the occurrence of multiple linguistic phenomena in sentiment compounds. Regarding the weaknesses of the existing sentiment dictionaries, in addressing the heterogeneous effect of the occurrence of multiple intensifiers, this research presents a sentiment dictionary based on the analysis of sentiment compounds including sentiment words, negators, and intensifiers by considering the multiple intensifiers relative to the sentiment word and assigning a location-based coefficient to the intensifier, which increases the covered sentiment phrase in the dictionary, and enhanced efficiency of proposed dictionary-based sentiment analysis methods up to 7% compared to the latest methods.


Author(s):  
Pollyanna Gonçalves ◽  
Daniel Hasan Dalip ◽  
Helen Costa ◽  
Marcos André Gonçalves ◽  
Fabrício Benevenuto

Author(s):  
Yonatan Belinkov ◽  
James Glass

The field of natural language processing has seen impressive progress in recent years, with neural network models replacing many of the traditional systems. A plethora of new models have been proposed, many of which are thought to be opaque compared to their feature-rich counterparts. This has led researchers to analyze, interpret, and evaluate neural networks in novel and more fine-grained ways. In this survey paper, we review analysis methods in neural language processing, categorize them according to prominent research trends, highlight existing limitations, and point to potential directions for future work.


2020 ◽  
Vol 34 (05) ◽  
pp. 8600-8607
Author(s):  
Haiyun Peng ◽  
Lu Xu ◽  
Lidong Bing ◽  
Fei Huang ◽  
Wei Lu ◽  
...  

Target-based sentiment analysis or aspect-based sentiment analysis (ABSA) refers to addressing various sentiment analysis tasks at a fine-grained level, which includes but is not limited to aspect extraction, aspect sentiment classification, and opinion extraction. There exist many solvers of the above individual subtasks or a combination of two subtasks, and they can work together to tell a complete story, i.e. the discussed aspect, the sentiment on it, and the cause of the sentiment. However, no previous ABSA research tried to provide a complete solution in one shot. In this paper, we introduce a new subtask under ABSA, named aspect sentiment triplet extraction (ASTE). Particularly, a solver of this task needs to extract triplets (What, How, Why) from the inputs, which show WHAT the targeted aspects are, HOW their sentiment polarities are and WHY they have such polarities (i.e. opinion reasons). For instance, one triplet from “Waiters are very friendly and the pasta is simply average” could be (‘Waiters’, positive, ‘friendly’). We propose a two-stage framework to address this task. The first stage predicts what, how and why in a unified model, and then the second stage pairs up the predicted what (how) and why from the first stage to output triplets. In the experiments, our framework has set a benchmark performance in this novel triplet extraction task. Meanwhile, it outperforms a few strong baselines adapted from state-of-the-art related methods.


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