The influence of organizational and environmental factors on job satisfaction among security guards in Singapore

2016 ◽  
Vol 50 (4) ◽  
pp. 548-565 ◽  
Author(s):  
Mahesh K Nalla ◽  
Seung Yeop Paek ◽  
Sylvia SL Lim
Keyword(s):  
Job Satisfaction ◽  
Environmental Factors ◽  
Environmental Factor ◽  
Close Contact ◽  
Organizational Characteristics ◽  
Perceived Support ◽  
Supervisory Support ◽  
Job Autonomy ◽  
Security Guards ◽  
Level Of Satisfaction

This study examines the determinants of security guards’ job satisfaction in Singapore. Specifically, data gathered from 251 security guards and security supervisors are analyzed to assess how job and organizational characteristics such as autonomy, supervisory support, innovation, pay and benefits, and support from other employees (non-security) affect the participants’ job satisfaction. In addition, given the nature of their work that brings them in close contact with citizens, the authors examine to what extent the environmental factor of perceived citizens’ views of security guards helps explain the level of satisfaction. The findings suggest that job autonomy, pay and benefits, and perceived support from other employees in the organization are strong predictors of participants’ job satisfaction.

scholarly journals Effect of employee demographic characteristics and job characteristics on job satisfaction among employees in the banking industry: A case of commercial banks in Nakuru Town, Kenya

2014 ◽  
Vol 9 (3) ◽  
pp. 1698-1711
Author(s):  
Elizabeth Wanjiru Ngigi ◽  
Dinah Jeruto Kipkebut
Keyword(s):  
Job Satisfaction ◽  
Commercial Banks ◽  
Banking Industry ◽  
Job Characteristics ◽  
Role Stress ◽  
Demographic Characteristics ◽  
Supervisory Support ◽  
Job Autonomy ◽  
Positive Effects ◽  
Banking Institutions

The banking industry in Kenya is operating in an environment that is becoming increasingly complex due to increased competition, rapid technological changes, globalisation and growth of alternative banking institutions. In order for the banks to achieve success and to satisfy their customer needs, they must attract and retain a satisfied workforce as a source of competitive advantage. The objective of the present study is to examine the effects of demographic characteristics (age, gender, marital status, education, tenure and bank sector) and job characteristics (namely; job autonomy, job variety, role stress, co-worker and supervisory support) on job satisfaction among employees in commercial banks in Nakuru Town in Kenya. The sample of the study consisted of 126 employees drawn from a population of 180 employees from three (3) locally owned banks and five (5) foreign-owned banks. Questionnaires were used to collect data which were analysed using inferential statistics which included Independent Samples T-Test, One Way Analysis Of Variance (ANOVA), Pearsons Correlation and Multiple Regression analysis. The results showed that (a) demographic characteristics partially influenced job characteristics and job satisfaction; (b) Job autonomy, job variety, co-worker and supervisory support had significant, positive effects on job satisfaction; (c) Role stress did not have a significant effect on job satisfaction. The study recommends that bank managers adopt various managerial interventions in order to create a pleasant and supportive work environment in which job satisfaction will thrive.

When supportive workplaces positively help work performance

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lobel Trong Thuy Tran ◽  
Ho Thi Vinh Hien ◽  
John Baker
Keyword(s):  
Job Satisfaction ◽  
Social Media ◽  
Boundary Conditions ◽  
Intrinsic Motivation ◽  
Work Performance ◽  
Perceived Support ◽  
Job Autonomy ◽  
Content Type ◽  
Social Media Platforms ◽  
Perceived Helpfulness

PurposeAlthough a supportive workplace is increasingly considered important for employees' performance, much of the evidence remains speculative, for example, it lacks offsetting mechanisms. This study addresses circumstances when perceived support helps and when it hurts work performance, depending on the mediating effects of job autonomy, intrinsic motivation and job satisfaction under the boundary conditions of perceived helpfulness of social media platforms and felt stress.Design/methodology/approachThis study collected data using a questionnaire protocol that was adapted and refined from the original scales in existing studies. The sample consists of 900 employees from the public healthcare industry in Vietnam. To test the hypotheses, the partial least squares (PLS) technique was used.FindingsThis study finds that job autonomy, intrinsic motivation and job satisfaction are important for the perceived support and work performance relationship in which perceived helpfulness of social media platforms plays a critical confounding role. The findings also confirm that felt stress negatively moderates the relationship between job satisfaction and work performance, weakening the effect job satisfaction has on employee work performance.Originality/valueThis study specifies the boundary conditions under which work performance is mostly affected while enhancing the understanding of how to reinforce intrinsic motivation and job satisfaction. The findings offer organizational and human resource management (HRM) scholars and practitioners a closer look at perceived helpfulness of social media platforms and support the suggestions that autonomy-supportive workplaces are superior.

Environmental factors and job satisfaction: The case of private security guards

2017 ◽  
Vol 30 (1) ◽  
pp. 215-226 ◽  
Author(s):  
Mahesh K Nalla ◽  
Jennifer E Cobbina
Keyword(s):  
Job Satisfaction ◽  
Environmental Factors ◽  
Private Security ◽  
Security Guards

scholarly journals Personal and Environmental Factors Affecting the Job Satisfaction of Professionals and Paraprofessionals in Pakistani University Libraries

10.47657/2016 ◽  
2020 ◽  
pp. 83-102
Author(s):  
Muhammad Shakil ◽  
Muhammad Ijaz Mairaj
Keyword(s):  
Job Satisfaction ◽  
Environmental Factors ◽  
Technology Innovation ◽  
Face Validity ◽  
Fringe Benefits ◽  
Job Autonomy ◽  
University Libraries ◽  
Environmental Predictors ◽  
Validity And Reliability ◽  
Library Professionals

This study aimed at measuring the job satisfaction of library professionals and paraprofessionals working in the university libraries of twin cities of Rawalpindi and Islamabad. This study's targeted population was 232 library professionals, and paraprofessionals working in 17 Higher Education Commission (HEC) recognized university libraries. A questionnaire was designed with the help of existing literature and theories. Face validity and reliability was ensured before data collection. A total of 146 respondents willingly responded to the questionnaire, and therefore the response rate was 63%. Descriptive and inferential statistics were applied through SPSS for data analysis. According to the results, professionals were more satisfied than paraprofessionals in promotion, technology innovation, and job autonomy. Both groups wanted improvement in fringe benefits. Multiple Regression analysis showed that personal and environmental factors significantly contributed to professional and paraprofessional staff's job satisfaction. Environmental predictors are influential contributors to overall job satisfaction for both groups. This study develops a better understanding of the subject. It supports the authorities to review the policies of salary, promotion, continuing education, technology innovation, job autonomy and fringe benefits to enhance the productivity of the library professionals and paraprofessionals in their organizations. Moreover, this study helps the HEC, library associations, and university authorities in amending job structure policies to better the library profession in the country.

An assessment of teacher's job satisfaction and its possible effects on student achievements

2018 ◽  
Vol 9 (01) ◽  
Author(s):  
Pradeep S. Kachhawa ◽  
Anushree Joshi ◽  
Anita Gajraj
Keyword(s):  
Job Satisfaction ◽  
Public Sector ◽  
Secondary Level ◽  
Satisfaction Level ◽  
Low Level ◽  
Level Of Satisfaction ◽  
Student Achievements ◽  
Mathematics And Science

The present study was conducted on 160 teachers of different subjects (Hindi, English, Mathematics, and Science) of secondary level under public sector schools to assess their job satisfaction. Results suggested that job satisfaction level was found maximum in mathematics subject teachers and minimum in Hindi. The key findings of this study was lack of better opportunity, low salary and the work that an individual find boring are certain issues which affect teacher's responsibility. Low level of satisfaction was a significant cause to move out from their objectives and it proportionally affects learning methodology of students.

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